Hoteller i Phuc Yen

«Too far from hanoi. When we checked in, no front desk, just the guard who hardly speak English. Unable to turn on heater as no instructions when we got in later.»

«We wished we had planned a second night! We stayed here on our return from Sa Pa before taking a flight the next day. Very convenient and roads with light traffic to get to the airport. This is a 121 ha resort in a natural setting where you have free access to bicycles to explore. There are 2 or 3 restaurants including an excellent breakfast buffet. You can hear frogs singing at night and birds...what a concept around noisy Hanoi.»

«예약 후 방문했음에도 불구하고 예약 확인이 안되어 30분 정도 기다릴수 밖에 없었고... 빌라에 도착했는데 청소중이라 바닥에는 물기가 그대로 있었으며 10분 넘게 또 기다릴수 밖에 없었습니다. 그리고 에어컨 내부 청결상태가 불량했고 침대 및 이불은 사용하기 싫을 정도였습니다. 좋은 위치, 풍경, 가격대의 고품질 빌라로써 개선을 했으면 좋겠네요»

«We were 3 of only 5 people in the hotel so services were at a bare minimum, which sucked for us. The place looked fresh and new, which is hard to do as things age quickly in Vietnams climate. The room was delightful and comfortable. The bathroom was a wet room and well laid out. Don't sit on the side of the bath as it's held down and tipped up me which took a bit a work to rectify. Breakfast 1was terrible, with no menu to choose from it was just prepared and here's something to eat. Breakfast 2 ...

«This was one of the most confusing stays I have ever had, firstly communication from the park was great at first and then more and more and more.. the contact loves a good information flood on WhatsApp So I thought I had all the information I could need, but quickly realised I actually knew nothing. Google does not tell you much about the resort apart from poor reviews on restaurants, but I could not find a mart, shops, anything really? There is no information about the resort available, I ...

«Khách sạn không sạch sẽ, nhân viên ăn nói khó nghe và không nhiệt tình giúp đỡ khách»

«Rent rom, veldig hyggelig personale, god frokost»

«Trevlig personal som var tillmötesgående å hjälpsamma»

«ジムやぷー»

«Utrolig hyggelige og hjelpsomme betjening. Jeg ble alltid møt med en smil og en varm hilsen fra alle som jobber på hotellet . Det føler som om du bor hos en venn. Det ligger veldig sentralt i byen med nærhet til alt, mat, kultur, underholdning, osv. Jeg er kjempe fornøyd med oppholdet mitt. Vil komme absolutt tilbake når jeg er i Ha Noi neste gang.»

«室内はとても清潔でサービスも良かったが、バスローブが回収され一日目にしか利用できなかった点のみ残念に感じました。»

«All though this is a brand new hotel and it wasn’t 100% finished - it did not disappoint at all! All the staff were super helpful and service oriented, and open about it being newly built. They did their absolute best to accommodate, and I’d definitely stay here again if I ever go back to Hanoi. »

«Firstly, all the staff were amazing and a pleasure to have them help us. They all brought happiness and kindness to our stay. Specially given that they were working during Tet. I have stayed in many hotels and the Hotel du Lac Signature stands out amongst the top 10 much like their sister property in Saigon. There was not one aspect that did not stand out with exceptionalism. Highly recommend planning your stay here in Hanoi. A superb hotel and clearly worthy of 5 Stars. »

«A comfortable, clean, spacious and delightful hotel and room made it a top notch stay. Every detail was as expected - perhaps even better. Wonderful bathroom with steam showers. Two double beds. AC to keep the room cool, fridge for the necessities and with restaurants and cafes right outside it was nothing less than a perfect one-night stay.»

«Hotel come with onsen»

«The staff were are amazing. The amount of support given to us was outstanding »

«Spacious and room in good condition»

«I was really impressed by the friendliness and professionalism of the staff! (which you don’t always find in Vietnam). The room was very comfortable and clean. I was worried when they said it didn’t have an outside window, but it was totally fine & kept it quiet!»