2/10 – Forferdelig
Rodney
Reiste med familie og små barn
12. des. 2025
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
One of the ladies that works upfront during the day is very rude. My son does online school and has special needs my husband and I take turns helping him and work jobs. One day we got there to let her know we extended our stay online the night prior it was a few minutes after 11 which was check out time and she was very rude threatening to keep our deposit if we didn’t come before 11. A couple days later my husband was at work and an employee came to the door saying I was due for check out. I had extended it the previous night on Expedia so I was confused. Once my son went on lunch from school I went down there. Before I did I checked my app and sure enough the reservation was for an extended stay not extenda suites so it was an error which is easy to make given the name. I corrected the reservation went to the office and she was so rude telling me I had to check out the next day because this was the second time we came after 11. I said well it was an accident and explained the she demanded my husband the cardholder needed to come in I explained he was at work it was my app the reservation was on and it included myself my son and my dog. I also let her know I paid through the 12 the next 2 days and she said well after the 12 th you can’t stay here anymore u have to check out. We haven’t had any issues here we are quiet and keep to ourselves we are displaced from our home do to a fire and I’m currently battling stage 4 cancer. I was hoping we could stay here til after Xmas
Rodney
Bodde her 1 natt i desember 2025