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Anmeldelser av The Zense Boutique Hotel

3.5 out of 5
The Zense Boutique Hotel
88/8 Moo 7, Tumbol Watchan, Phitsanulok, Phitsanulok

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 12 av totalt 32 anmeldelser." "
Rangering på 8 − Bra. 15 av totalt 32 anmeldelser." "
Rangering på 6 − Grei. 1 av totalt 32 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 32 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 32 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Andreas og Urtenen- Schönbühl

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Gutes Hotel. Ideal an der Strasse gelegen.
Bodde her 1 natt i februar 2024
Svar fra June den 14. feb. 2024
Thank you very much for staying with us. We hope that you will have a good time with our hotel. If anything goes wrong, we apologize and will improve for the better.Best Regards,Front Office Department

8/10 – Bra

Vladislav

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is on one of the major roads. It is clean, breakfast has only 4 items, but coffee is good. Nothing special but nothing to complain about.
Bodde her 6 netter i oktober 2023
Svar fra June den 1. nov. 2023
Thank you for staying with us. If anything goes wrong we apologize and will be improved for the better. Sincerely yours, Front Office Department

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
อยู่นอกเมืองไปนิด​แต่สะดวกสบาย​เหมาะสำหรับคนมีรถ
Bodde her 1 natt i januar 2023
Svar fra Ai den 12. feb. 2023
ขอบพระคณลกคาทเลอกมาพกกบโรงแรมเรานะคะ และขอบพระคณสำหรบรววทคณลกคาไดแสดงความคดเหนใหกบทพกของเราคะ ทางเรายนดตอนรบและยนดใหบรการลกคาตลอดการเขาพกกบเรา หากมอะไรผดพลาด ทางเราขออภยและจะนำไปปรบปรงใหดกวาเดมคะ ขอบพระคณคะขอแสดงความนบถอ,แผนกตอนรบสวนหนา

8/10 – Bra

THAWEECHOK og Bangbung

Bodde her 1 natt i oktober 2022

4/10 – Dårlig

steven

Bodde her 1 natt i mai 2022
Svar fra June den 30. mai 2022
Thank you for staying with us. If anything goes wrong we apologize and will be improved for the better. Sincerely yours, Front Office Department

8/10 – Bra

thayapa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
สถานที่ดีมาก พนักงานบริการดี
สถานที่ดีมาก อาหารเช้ามีให้เลือกน้อย คงเพราะช่วง covid19 มีคนเขเาพักน้อย
Bodde her 1 natt i juni 2020

2/10 – Forferdelig

Verifisert reisende

Reiste med partner, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I erroneously booked 2 rooms for a day I had already paid for. The staff at the hotel contacted Expedia provided step-by-step instruction to resolve my double payment, but the hotel elected not to refund my money or to apply it to a subsequent night's stay (they wanted us to pay for two rooms for an additional night, and to pocket my money rather than to provide a constructive solution. I had asked the hotel staff to provide me with the number of the hotel manager or the owner (BMW 750 parked just outside the front door) on several occasions, but the staff refused to provide it, stating he was "on vacation". I told the hotel staff that I was on vacation, too, but that made no difference to them. Oddly, the night before we had received a call from the front desk, at midnight, waking us and asking us to come downstairs regarding our room. When we arrived, the night auditor was with the front desk staff, and told us our duplicate payment would be applied to the next night, and that everything was all right, not to worry. We woke, went out shopping and to do some errands, and returned to the hotel to find the same front office staff present, telling us that the manager had refused to apply the payment, and asked us to pay for another nights stay for two rooms. While we were waiting, a German traveler walked in the front door, and told us he had the same experience with the hotel keeping his money. The manager and over of the hotel are crooks.
Bodde her 2 netter i mars 2020

10/10 – Utmerket

Rene G

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2020

8/10 – Bra

Dennis

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best Value
Best value for a hotel in Phitsanulok. There is only one hotel better than this hotel in Phitsanulok and given the price difference between that hotel and this hotel, the Zense Boutique Hotel is a better value. This was our third stay in three straight years with our child and this hotel is child friendly and the staff was very helpful and friendly. Highly recommended for families. We stayed nine nights and the service was consistent and good. We had dinner in the hotel in some of the nights for convenience and the food was decent. If you are doing road trips up northern Thailand, we would recommend in staying at this hotel since it is on the main road that connects Bangkok to the northern provinces and also the road to Sukhothai. Don't forget swim suits since there is a kid friendly pool at the hotel.
Bodde her 9 netter i desember 2019
Svar fra Nonlaphan den 9. jan. 2020
Dear Dennis, Thank you very much for taking time to review our hotel and we are very delighted to know you had a great stay with us here. We aim to provide the best service to our guests. We look forward to welcoming you to The Zense Boutique Hotel when you travel to Phistanulok again. Warm Regards, Nonlaphan Assistant Manager

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
舒適的酒店
酒店清潔,員工有禮,洗澡熱水足夠,,酒店有電梯,對面有按摩店,駕車10分鐘可以到DINO Market
餐廳
套房
早餐5選1
Bodde her 1 natt i november 2019
Svar fra Poy den 21. des. 2019
Dear Ka Man Chui, Thank you very much for taking time to review us. We are very delighted to know you had a great stay with us here. We will cooperate to develop and train our staff regularly as our goal is to provide the best service to our guests. We look forward to welcoming you to The Zense Boutique Hotel when you travel to Phistanulok. Warm Regards, Nonlaphan Assistant Manager

8/10 – Bra

soungsuda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
บริการดีค่ะ
เข้าพักที่ห้อง 414 ครั้งนี้รู้สึกแปลกที่ wifi ไม่แรงเหมือนทุกครั้งที่มา แถมโชคร้ายตอนกลางคืนถึงเพิ่งทราบว่าห้องข้างๆมีเด็กมาด้วยถึง3คน เล่นเปิดปิดประตูถึงเกือบเที่ยงคืน เลยแจ้งreception ว่าต้องขอเปลี่ยนห้องพรุ่งนี้ เจ้าหน้าที่ที่ คุณทรงพล รับเรื่อง และเตรียมพร้อมมาก พอตอนเช้าลงมาทานอาหารเช้า คุณทรงพลมาขออภัย(กับเสียงจากห้องข้างๆ) และเมื่อทานอาหารเช้าแล้ว ก็มาช่วยดำเนินการย้ายของไปห้อง 419 อย่างเรียบร้อย แถมห้อง 419 นีเ wifi กลับมาแรงเหมือนเดิมด้วย
Bodde her 3 netter i mai 2019

10/10 – Utmerket

soungsuda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2019

10/10 – Utmerket

soungsuda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
บริการดีเลิศ
โรงแรมดี ห้องกว้าง สวย ใหม่ เตียงนอนสบาย แอร์เย็น น้ำอุ่น wifiแรง พนักงานดีมากๆ
Bodde her 1 natt i mars 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
-Good service -Location -Close on the main road -Big room and clean.
Bodde her 1 natt i mars 2019

10/10 – Utmerket

Dennis

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Second stay with the same excellent experience
Good safe and quiet place for my family to stay. Kid friendly hotel. Very nice staff with good service. This is our top pick for visiting Phitsanulok area. This was our second stay at this hotel. We would book this hotel again for our next visit here in Dec 2019.
Bodde her 9 netter i desember 2018

8/10 – Bra

Maurilio

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold og personale og service
One night stay
Great place, large size. We had a car otherwise not much around within walking distance. Only downside was we found hair on the bathroom floor and in living area that suggests it wasn't cleaned that well. When we reported it and someone came to look, she said someone would come clean it, but nobody ever did. We were driving from Chiang Rai to Bangkok and this was a good half way point to stay for a night.
Bodde her 1 natt i januar 2019

10/10 – Utmerket

Andrea og São Paulo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Incrivel!
Simplesmente sensacional! Funcionarios extremamente simpaticos, prestativos e educados. O quarto é sensacional! Decoracao moderna, luxuoso e muito confortavel. Nao esperavamos tudo isso pelo valor que pagamos. A piscina é maravilhosa tambem. O cafe da manha tem pouca variedade, mas esta bem acima da media dos outros hoteis que ficamos na Tailandia. Da para se virar bem. Tem bastante comida tailandesa, porem da para passar bem. Adoramos e voltariamos com toda certeza. Incrivel mesmo, ainda mais pelo preço extremamente baixo.
Bodde her 2 netter i desember 2018

6/10 – Grei

Ken

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2018

8/10 – Bra

saravut

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2018

8/10 – Bra

totti og bkk

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
ที่พักดีๆในเมือง2แคว
สระว่ายน้ำเป็นระบบน้ำเกลือดีมาก ห้องพักสะอาด เงียสงบเสียงไม่ดัง บริการเตียงเสริมรวดเร็ว
Bodde her 1 natt i juni 2018
Svar fra Management Team den 18. juni 2018
เรียน แขกผู้มีอุปการคุณ ในนามของโรงแรมเดอะเซนส์ บูติค โฮเท็ล พิษณุโลก ขอขอบพระคุณท่านที่ไว้วางใจเลือกใช้บริการกับเรา และขอขอบพระคุณท่านอีกครั้งสำหรับคะแนนและความคิดเห็น เราจะนำไปแจ้งแก่พนักงานทุกท่านให้ได้ทราบเพื่อเป็นกำลังใจในการทำงานต่อไป และเราจะไม่หยุดยั้งที่จะพัฒนาสิ่งต่างๆรวมถึงการบริการให้ดียิ่งขึ้น ทางโรงแรมหวังเป็นอย่างยิ่งว่าจะได้มีโอกาสต้อนรับท่านอีกเมื่อเดินทางมาเยือนจังหวัดพิษณุโลก ขอแสดงความนับถือ ฝ่ายบริหาร

4/10 – Dårlig

Tanya

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
ที่พักใหม่สะอาดแต่มีเสียงรบกวน วัสดุก่อสร้างมวลเบา ได้ยินเสียงของห้องข้างเคียงคุยกัน ประตูปิดดัง เสียงจากภายนอกเข้ามา ตัวห้องไม่เก็บเสียง
Svar fra Management Team den 6. mai 2018
Dear Khun Tanya, ในนามของโรงแรมเดอะเซนส์บูติคโฮเท็ล พิษณุโลก ขอขอบพระคุณท่านที่ไว้วางใจเลือกใช้บริการกับทางโรงแรมของเรา และขอขอบพระคุณท่านอีกครั้งที่สละเวลาแสดงความคิดเห็น ให้กับทางโรงแรม สำหรับข้อเสนอแนะของท่านทางโรงแรมจะนำไปแก้ไขและปรับปรุงต่อไปเพื่อทำให้ลูกค้าทุกท่านได้รับการบริการที่ดียิ่งขึ้น หากมีข้อผิดพลาดประการใดทางโรงแรมต้องขออภัยมา ณ.ที่นี้ด้วยค่ะ หวังเป็นอย่างยิ่งว่าทางโรงแรมจะได้มีโอกาสต้อนรับท่านอีกเมื่อเดินทางมาเยือนจังหวัดพิษณุโลก ขอแสดงความนับถือ ฝ่ายบริหารโรงแรมเดอะเซนส์บูติค พิษณุโลก

4/10 – Dårlig

manonsama og Bangkok

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Business Hotel outside Phisanulok
It is only bed and breakfast hotel. And it is not boutique hotel, it is business hotel.
Bodde her 1 natt i mars 2018
Svar fra Management Team den 6. mai 2018
Dear Khun Manonsama, On behalf of The Zense Boutique Hotel Phitsanulok, It was nice having you stay with us and thank you for your feedback posted. For your any inconvenience caused when you stayed at the hotel, We will bring your valuable comment to share with our management teams and try to improve our service toexceed guests expectation. We are looking forward to warm welcoming you back to the hotel with better service in the future soon. Yours sincerely; Management Team

8/10 – Bra

Göran

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2018
Svar fra Hotel Team den 4. mars 2018
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2017

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I just stayed for a family trip. This hotel is very clean with all new furnishings. Recommended to stay at this hotel if visiting Phitsanulok.
Bodde her 1 natt i desember 2017

8/10 – Bra

Lisa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent service by all of the staff. Hotel very clean, beds very comfortable, nice pool.
Bodde her 2 netter i november 2017

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2017

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good place to stay in Phitsanulok
Excellent, new hotel. Marvelous, attentive service, nice pool, great food.
Bodde her 1 natt i september 2017
Dear Mr. Paul, On behalf of The Zense Boutique Hotel , we would like to thank you for your feedback. I will share your good review to our team member. We wish to welcome you again in your next holiday to Phitsanulok. Sincerely yours; Management Team

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean, bright, comfortable boutique hotel
We stopped in Phitsanulok for two nights en route to Bangkok from Chiang Mai and we were delighted with the choice of this hotel, which only opened in October 2016. The rooms were clean and bright, and the beds and linen were exceptional.

10/10 – Utmerket

bec

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable hotel and lovely staff
Traveling through and needed a nice place to stay- this was perfect! The staff were so helpful and friendly!

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Hotel with good facilities and kind fully staffs.
A new established hotel with good facilities and willingness of services of staffs.