2/10 – Forferdelig
Agnieszka
Reiste med familie
6. mai 2024
Likte ikke: Renhold og fasiliteter
We were very disappointed with our stay. We had 4 people in our room and only 3 towels. We called to ask for extra and were told the truck was late and they didn’t have any. We couldn’t shower!!! We asked for toilet paper, we only had one roll when we arrived, two hours later as we were leaving we got a call to check if we got it.
Upon leaving we called for a bellhop and were told right away, 20 minutes later we left on our own. My husband grabbing two bags on his back while pushing my wheelchair, my 10 year old son and 84 year old mil grabbing the rest.
When my husband mentioned this at checkout we didn’t even get an apology!
We will certainly not be returning, not to mention the sheets had stains. The only good thing about the stay was the valet parking which was expensive but efficient and very timely!
Very disappointed!
Agnieszka
Bodde her 1 natt i mai 2024