Feriehjem i Phagwara

«Rommene var rene og godt vedlikeholdt, og frokosten var variert og god. Dessverre levde servicen ikke opp til forventningene. Både i restauranten og gjennom room service opplevde vi treg og lite profesjonell oppfølging. Personalet virket uerfarent og manglet fokus på gjestene, noe som gjorde at servicen føltes uorganisert. Med bedre opplæring og mer oppmerksomhet på kundeservice kunne oppholdet vært betydelig bedre. Alt i alt et hotell med gode fasiliteter, men servicen har et tydelig ...

«The Hotel Staff were excellent and truly helpful especially Gagan & Pavinder, who were always there whenever I needed something. Rooms were clean and maintained. The Air-con was great as the heat outside was over 40c. The Hotel needs to have more rooms and also a swimming pool and fully functional gymnasium and games room with a pool table, maybe a Spa as well? Also a Tech room, where one can go and use their own computers and fully functional fax and printing services. The Bar and Restaurant ...

«Bodde her i 7 døgn, grei mat, buffet og ala carte. Svømmebasseng på toppen. Frisørsalong, Spa og massasje. Frisøren kunne vært litt bedre. Meget service vennelig personale. Jeg trengte LEGEHJELP, og hotellet ordnet så legen kom til rommet. Et stykke til shopping og marked, men billig transport. Mye før pengene.»

«Room was smelling wet bad not clean at all»

«Bom! Mas tive que sair antes do checkout porque desligaram o ar condicionado do meu quarto e mesmo eu pedindo pra religar isso não foi feito. O checkout era ao meio-dia, mas tive que sair do quarto pra outro local por volta das 10:30 horas porque não aguentava o calor do quarto, mas precisava ficar deitada devido ao meu estado de saúde.»

«The hotel is in great condition and situated close to all interesting parts of the city. The pool area is cleen and inviting, but a bit small. 2 families would make it crowded. The rooms are cleen and the bathroom is also good. The rooms lighting though, feels a bit dark. Service and entrance area is open and velcoming. The bar and restaurant is good, but was not to impressed by the breakfast. The indian part of it was good, but their attempts on continental breakfast wasn't. Overall, we would ...

«Our stay at The Hotel Imperia was very comfortable. The staff were helpful and made us feel very comfortable and safe. We stayed in a suite which was spacious and idea if you are in a group, you can sit together. The property also had different banquet halls which can be booked for parties or meeting. It is situated in Model Town very hip and trend food establishments and bars. Buzzing with retail shops and eateries. We loved staying there. Will visit again for sure.»