Firemannsrom, sjøutsikt (Room 17) | Utsikt fra rommet
Sjekk tilgjengelighet

Anmeldelser av The Lugger Inn

3 out of 5
The Lugger Inn
3 Marine Terrace, Penzance, England

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 181 av totalt 561 anmeldelser." "
Rangering på 8 − Bra. 191 av totalt 561 anmeldelser." "
Rangering på 6 − Grei. 122 av totalt 561 anmeldelser." "
Rangering på 4 − Dårlig. 49 av totalt 561 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 561 anmeldelser." "

8,2/10

Renhold

8,2/10

Personale og service

7,8/10

Fasiliteter

7,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Terje

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Slitt
Gammelt og slitt hotell.Ikke heis. Og trange trapper å dra kofferten opp gjennom. Lettere kaotisk parkering på utsiden. Rommet greit nok, men å finne ut av varmtvannet i dusjen var ikke lett. God engelsk frokost
Bodde her 3 netter i juni 2023
Svar fra Lugger den 14. juni 2023
Thank you for your review, we are an old hotel/INN this building is actually two houses which were changed into a hotel in 1925, there is no room for a lift to be installed so we are sorry that this caused you difficulties during your stay with us, we pride ourselves on being a good clean family run INN and whilst we only have a small car park at least we have one...there is always the option to park for free on the promenade, most hotels and B+B's in the area do not have parking on site, we do hope these issues have been answered for you, kind regards the lugger!

8/10 – Bra

Hilde

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2019
Svar fra Neddy den 6. aug. 2019
Thank you for the 8 out of 10 feedback score your feedback is greatly appreciated

10/10 – Utmerket

Brit Helen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelig opphold hos Lugger Inn Penzance
Veldig hyggelig. Fantastisk utsikt. Anbefaler rom med utsikt. Servering inne og ute. Gangavstand til tog, taxi og buss. Buss til Lands End, Mousehole, Marazion bl.a.
Bodde her 2 netter i juli 2018
Svar fra Neddy den 30. aug. 2018
Thank you for your review of 5 out of 5 it is greatly appreciated!

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold
Koselig men varmt
Utrolig hyggelig vertskap. Følte oss velkomne fra første stund. Koselig rom, men veldig varmt uten aircondition.
Bodde her 1 natt i juli 2018
Svar fra Neddy den 23. juli 2018
Thank you for your kind review, we are pleased that you enjoyed your stay

8/10 – Bra

Roar

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2017

6/10 – Grei

Verifisert reisende

Likte: Renhold
Koselig hotell for familer
Vi hadde et familierom med fantastisk utsikt over sjøen. Rommet bestod av to rom og bad, så barna hadde eget soverom innenfor vårt. Stort og rent rom. God frokost i den hyggelige restauranten som hørte til hotellet. Vi spiste også god middag her. Perfekt sted for å utforske Penzance og omliggende områder. På minussiden hadde vi et rom med helt elendig trykk i dusjen, og kun iskaldt vann. Vi klaget, og de som jobbet der beklaget veldig, men de fikk ikke gjort noe med det i løpet av de to dagene vi bodde der. Noe støy på rommet hadde vi også da hotellet ligger langs en trafikert vei.

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Bra beliggenhet
Et bra hotel i forhold til beliggenhet og pris. Komfortable rom, noen enkel servering. FFerie hotel.

6/10 – Grei

En reisende og Norge

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bra beliggenhet
Hotell personalet var veldig hjelpsom og vennlig. Bar og restaurant i hotellets 1.etasje med mange bord ute i friluft. Hotellet ligger ved hovedveien men lite trafikk høres. Liten strand rett over gata. Hotellet er gammelt uten aircon eller vifte. Varmt på rommene. Ca 5 minutters gange til gågate med muligheter til shopping.

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
just ok...
Nice view,but unfortunally there is alot of noise from all the traffic pasing in front of the hotell. It was quite shabby and we had to run around trying to find the staff working there.

10/10 – Utmerket

Charles

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liked it all good options I walking ditsnce great central view to die for
Bodde her 4 netter i april 2024

10/10 – Utmerket

A L

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay
We've stayed here previously so when we decided to return to Penzance, Lugger Inn was our first choice. Beautifully decorated, inside and out. Great chef, great food, great service, great location.
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Gary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A friendly environment where nothing is to much trouble to help you 💓 everything about the Lugger is fantastic.
Bodde her 2 netter i september 2023

10/10 – Utmerket

KHENITH

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023

8/10 – Bra

Barbara og Winnipeg

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Old building with charm and stairs. Full hot buffet breakfast. Room very comfortable with sitting area to watch pedestrians along the strand. Coffee and tea in room. 20 minute walk from bus/train station. Food trucks on strand, restaurant on bottom. Lidl groceries a 5 min walk away. Pubs and shopping close by. Bring a rain jacket.
Bodde her 2 netter i september 2023
Svar fra Lugger den 21. sep. 2023
Thanks for the great review it is very much appreciated!

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023
Svar fra Lugger den 21. sep. 2023
Thanks for the 10 out of 10 it is greatly appreciated!

10/10 – Utmerket

Bev

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just lovely stay fantastic carvery too
Bodde her 2 netter i september 2023
Svar fra Lugger den 15. sep. 2023
Thank you for the great review it is very much appreciated!

10/10 – Utmerket

Mandy og EXETER

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, fresh and tidy. Everything I needed for a short stay - including a fan which was critical!!! Parking, not quite as easy as expected - did end up in a car park, with additional cost.
Bodde her 2 netter i september 2023
Svar fra Lugger den 13. sep. 2023
Many thanks for the great review it is very much appreciated!

10/10 – Utmerket

Gary

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The shower was a bit challenging to get the right temperature but after awhile got it sussed
Bodde her 10 netter i august 2023
Svar fra Lugger den 1. sep. 2023
Thanks for the review it is very much appreciated!

8/10 – Bra

Elizabeth

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were great and helpful. Good food. Sheets clean. Only negative was toilet (dodgy flush) and shower (very low pressure) but fine for the cost.
Bodde her 5 netter i august 2023
Svar fra Lugger den 1. sep. 2023
Thank you for completing a review of our INN, it is very much appreciated, we note your comments.

10/10 – Utmerket

Alex

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic little hotel with great staff!!
The location, staff, rooms, quality of food absolutely fantastic, the room I was in was a little hot but bearable especially considering it had the sun in it from morning until night, it could have done with a fan or something but like I said it was bearable, the only thing missing from the room was an iron but other than that it was perfect. The room was really spacious, cleaned daily, the breakfast was one of the best hotel buffet breakfasts I have had for a very long time. The bar prices were very fair, £4-£5.50 a pint, the even meals were very well portioned and at a fair price. It was a quiet hotel, I hardly heard any of the other guests and considering I was above the bar hardly heard them even though it was fairly busy… and I had the windows open. The staff were very friendly and helpful, I would highly recommend this hotel to anyone.
Bodde her 3 netter i august 2023
Svar fra Lugger den 1. sep. 2023
Thanks for the great review it is very much appreciated! Just for future reference we do provide an iron and ironing board on request....and we also have fans, please do not hesitate to ask us on your next stay!

6/10 – Grei

Aroline

Likte: Personale og service
Excellent and polite staff. Room was kept clean everyday. The rooms needs maintenance - old curtains, toilets dated, no exhaust in toilets.
Bodde her 4 netter i august 2023
Svar fra Lugger den 1. sep. 2023
Thank you for your review, it would be good to know which room you stayed in please? As all our curtains are relatively new? and it would be helpful if you could have let us know of any maintenance issues during your stay, perhaps we could have moved you and made good any issues?

10/10 – Utmerket

Catherine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great value for money.
The breakfast was excellent and the service the same and super friendly (without being in your face). It’s right on the sea front so really convenient for everything. Parking can be tough, but I was lucky. I’d definitely stay here again if ever in the area!
Bodde her 2 netter i august 2023
Svar fra Lugger den 25. aug. 2023
Thanks for the great review, it is very much appreciated!

6/10 – Grei

Katherine

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Good location, but outdated furniture, tiny bathroom, uncomfortable beds and paper - thin walls. Breakfast was ok, but poor quality.
Bodde her 2 netter i august 2023
Svar fra Lugger den 11. sep. 2023
Thank you for your review so sorry that we did not meet your expectations.

8/10 – Bra

Fahd

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023
Svar fra Lugger den 18. aug. 2023
Thank you for completing a review of our INN, it is very much appreciated!

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023
Svar fra Lugger den 14. aug. 2023
Thank you for the great review it is very much appreciated!

10/10 – Utmerket

Martin

Bodde her 4 netter i august 2023
Svar fra Lugger den 14. aug. 2023
Thank you for the great review it is very much appreciated!

8/10 – Bra

Markus

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2023
Svar fra Lugger den 14. aug. 2023
Thank you for the great review it is very much appreciated!

6/10 – Grei

Julie

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Slightly disappointed
Kitchen extractor fan directly below room and could be heard from bedroom. Cooking fumes/smells came straight through window. Lack of mirrors and getting ready areas and the bed creaked and mattress looked old and only 1 accessible plug socket.
Bodde her 3 netter i august 2023
Svar fra Lugger den 14. aug. 2023
Thank you for the review, we did sort the issues that you raised at the time of your stay with us, we explained that the extractor fan is switched off every evening by 9pm, so this would not hinder your sleep, we gave you a mirror for the bedroom, the bed is just 1 year old and the mattress is only 9 months old so no idea why it creaked, there are three plug sockets in room 3??? We are sorry that you were not happy with your stay, we thought when we spoke with you that all was fine?

8/10 – Bra

Anna

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
We had a lovely stay, the staff is extremely friendly, location is brilliant, right next to the sea, near the Jubilee Pool and very close to Newlyn. All the amenities were nearby. Breakfast was included, which is a lovely bonus. We were late once, but we’re still allowed to have breakfast. Food is absolutely lovely. The room was spacious with a sea view and it was cleaned and towels have been changed everyday. The shower pressure was a bit low though and overall needs a bit of tlc.
Bodde her 5 netter i juli 2023
Svar fra Lugger den 4. aug. 2023
Thank you for the great review it is very much appreciated!

8/10 – Bra

Dakang

Bodde her 2 netter i juli 2023
Svar fra Lugger den 4. aug. 2023
Thank you for your review it is very much appreciated!

4/10 – Dårlig

noel

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
never ever again
so sad won’t be returning here again a little run down we’ll a lot actually evening staff very rude room was a dump even the sea veiw couldn’t hide the fact it was horrible so sad but never ever again………steer clear
Bodde her 3 netter i juli 2023
Svar fra Lugger den 28. juli 2023
Thank you for the review what a shame that you didn't mention any of the issues whilst you were staying with us? we would like to think that we could have sorted any issues for you whilst you were here...we welcome your feed back and we will take these issues seriously.

10/10 – Utmerket

Ken

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Met and exceeded expectations.
The hotel is located on the sea-front and within easy walking distance of the town centre and the bus station. Good-sized rooms, well prepared and enjoyable breakfast and dinner and the bar offers a wide selection of drinks. Full marks too for the staff, who are polite and helpful.
Bodde her 7 netter i juli 2023
Svar fra Lugger den 28. juli 2023
Thank you for the great review it is very much appreciated!

8/10 – Bra

Philip

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property is right on the main road passing through Penzance, so if you have a room with a view of the sea, then you also get the traffic and noise, plus if you are on the the 1st floor you get people at the outside pub seating area being able to look right into your room. Other than that it is a convenient place to stay and have access to the old part of Penzance.
Bodde her 2 netter i juli 2023
Svar fra Lugger den 4. aug. 2023
Thank you for your review it is very much appreciated!

8/10 – Bra

Christopher

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Nice location but run down
Hotel was in a nice location. On the sea front, however the room was warm no Air Conditioning or fan provided seagulls were nesting opposite so they were quite noisy so during the day could have the windows open but at night was loud. Building work was being done which we weren’t aware of drilling at 8am outside our room. Breakfast caters for older guests and varies day to day. First day only orange juice on offer but rest of the week apple juice was on offer. In terms of food breakfast items was things like prunes and grapefruit with natural yoghurt. Cooked breakfast consists of sausages left to go hard under the heat lamps, bacon going the same way, also toast isn’t cooked to order or able to cook yourself it is made and left under the heat lamp too. Bed war uncomfortable lumpy and mine had a sharp bit in it that really hurt me when getting into the bed. Double is just two singles pushed together. Room was dated with chunks of paint missing and mould growing in the corner of the room, half of the room lights didn’t work only the bathroom light and the light above the bed worked even then there was two above the bed and only one of them worked. Don’t think rooms are checked very often for if stuff is working. Also rooms have kettle but no way of filling it up as the sink is so tiny.
Bodde her 4 netter i juli 2023
Svar fra Lugger den 28. juli 2023
Thank you for leaving a review, we are sorry that we did not meet your expectations, we would like to think that you could have mentioned any of theses issues during your stay as it is difficult to sort anything out when a guest has departed, with regards to the bed it is a zip and link bed which means the two 5 ft beds link together via a zip system affording the bed to be a king size bed or if needed two larger singles, we would never just have two beds pushed together as out health & safety would not permit this! the works being carried out were not on our premises and we were not informed of any work taking place either so we can only apologise for this, our building is old pre-1925 we do redecorate every winter, but obviously the building is old and is very busy so some areas may be in need of painting, thank you for bringing this to our attention. Sorry about the seagulls unfortunately living by the sea we do tend to be over-run especially during the summer months when they are as you say nesting! Our rooms are checked every day we are sorry that the light was missed.

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were excellent. Really nice and helpful. Lovely rooms and superb food.
Bodde her 2 netter i juli 2023
Svar fra Lugger den 24. juli 2023
Thank you for the great review it is very much appreciated!

10/10 – Utmerket

CHARLES

Bodde her 3 netter i juni 2023
Svar fra Lugger den 28. juli 2023
Thank you for the 10 out of 10 review it is very much appreciated!

8/10 – Bra

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juli 2023
Svar fra Lugger den 24. juli 2023
Thank you for a great review it is very much appreciated!

8/10 – Bra

George W.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juli 2023
Svar fra Lugger den 19. juli 2023
Thank you for a great review it is very much appreciated!

8/10 – Bra

chris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2023
Svar fra Lugger den 17. juli 2023
Thank you for the 8 out of 10 review it is very much appreciated!

10/10 – Utmerket

John

Likte: Personale og service og overnattingsstedets bygg og tilstand
Very good place to stay clean good all round to stay would stay again
Bodde her 2 netter i juli 2023
Svar fra Lugger den 24. juli 2023
Thank you for a great review it is very much appreciated!

10/10 – Utmerket

WING SZE

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2023
Svar fra Lugger den 14. juli 2023
Thanks for the 10 out of 10 it is greatly appreciated!

8/10 – Bra

Eric

Likte: Renhold, personale og service og romkomfort
Pros and cons
Great location! The restaurant/bar have a very fun energy and vibe. The place is a bit rundown and kitschy. While our room was clean and comfortable, the bathroom and shower needed and updated and the interior hallways definitely need new carpet and a coat of paint. The staff were exceptional and very friendly.
Bodde her 3 netter i juni 2023
Svar fra Lugger den 14. juli 2023
Thanks for the review it is very much appreciated and we do note your comments!

10/10 – Utmerket

Robert

Likte: Overnattingsstedets bygg og tilstand
Bodde her 7 netter i juni 2023
Svar fra Lugger den 14. juli 2023
Thanks for the 10 out of 10 it is very much appreciated!

10/10 – Utmerket

Sherryl

Bodde her 8 netter i juni 2023
Svar fra Lugger den 24. juli 2023
Thank you for a great review it is very much appreciated!

8/10 – Bra

Håkan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juni 2023
Svar fra Lugger den 3. juli 2023
Thank you for taking the time to complete a review of our INN it is very much appreciated!

10/10 – Utmerket

Diane

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Would stay here again
The Lugger Inn had a great location - waterfront, walkable to restaurants, town, and the bus and train stations. My room was large and just as pictured. Breakfast was great and the staff were friendly. The only inconvenience was the lack of a lift.
Bodde her 4 netter i juni 2023
Svar fra lugger den 12. juni 2023
Thank you for your review it is greatly appreciated! We apologise that you were not made aware that we do not have a lift here, unfortunately the building is too old for us to put one in, the building use to be x two houses that have been converted into our Inn.

10/10 – Utmerket

Jean

Bodde her 3 netter i april 2023
Svar fra lugger den 12. juni 2023
Thank you for your kind review 10 out of 10, it is greatly appreciated!

10/10 – Utmerket

Susan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I’m almost 80 years old, and I was on my dream visit to Cornwall when I injured my leg. The staff took such good care of me. I am ever so grateful for their kindness and courtesy, and for a wonderful stay looking at that incredible view. I can’t thank them enough.
Bodde her 7 netter i mai 2023
Svar fra lugger den 12. juni 2023
It really was no trouble, we are so pleased that you are in full recovery and were able to still see our lovely cornwall whilst here, perhaps you will return again soon and we will look forward to seeing you!

10/10 – Utmerket

Edith

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The friendly staff. This is my second stay at The Lugger. The only negative is I experienced a party in the event room directly below my room for 4 hours. A calendar is posted if you wish to avoid. Others said they were not bothered.
Bodde her 7 netter i mai 2023
Svar fra lugger den 12. juni 2023
Thank you for your review, yes, we do from time to time have fuctions here however the entertainment finishes 12 midnight prompt and the bar is 1am, our diary is always open for any enquiries with regards to entertainment here, we do our very best to move guests if they ask us to.

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mai 2023
Svar fra lugger den 12. juni 2023
Thank you for the great review of 10 out of 10 it is very much appreciated!