Loved the location, a stone's throw to the ski slopes (closed of course now) and many high fells.
Only chip in their armour was the lack of hot water in the showers, or it might have been my inability to work out how to control the temp (tried a couple of shower cubicles though). I like my showers cold, so it didn't bother me in particular, but I know for others it could be hell.
I'm a bit on the wild side, so other things I heard from others (more mainstream comfort minded): access is not ideal for a saloon car, no mobile phone signal in the area, wifi downstairs only, place is isolated so you're effectively forced to spend your time there. Worked fine for a last minute bargain mini holiday for me and my children, though!