Hoteller i Penfield

«We didn't stay because Expedia canceled our reservation without notice. Not a text. Not a call. Not an email. There was a slight problem with our credit card, and it was supposed to be charged upon arrival. It was charged much earlier, it didn't go through, they canceled the reservation. I settled the issue before we left home and it was resolved. My sons and I traveled from 2 hours away to be close by a Rochester high school for an ACT test that was not being offered in our area, and they ...

«No hot water. Breakfast was terrible.»

«Everyone was great.»

«X»

«No Iron In The Room. Just Had Cheese Egg Omelet.. I Can't Do Dairy! NO MEAT.. NO MEAT...!»

«Rooms very clean»

«Room had noisy exhaust fan in bathroom, door stop was broken, and both. Vending machines were broken»

«Pleasant stay wish I would've booked it for longer»

«Property can be noisy, I I was offered ear plugs at check in. Great location to restaurants and the mall. Overall good place for short stay»

«Staff was good»

«Dawn at the front desk was so kind and helped us out. All staff very friendly and polite. »

«Wonderful food at restaurant»

«Business trip for husband. I went along. The pro comfortable bed. Cons-shower was awful the floor ended up wet every time you showered because shower curtain was too shortfor shower. Dangerous & had to sop up floor every time. Two nights too long. We did not want maid service hung privacy on door outside. Upon return last day I walked in room just having feeling someone had been in our room. Sure enough someone stole my very expensive pain reliever for my foot that was next to bed. I had foot ...

«Great place to stay. Updated, clean, great beds and pillows, good value…will stay here again.»

«Place was run by Clowns. Sent me to my room and the door wouldn’t open, the safety bar was engaged. Carried my luggage back downstairs and they wanted to see for themselves. Took luggage back upstairs so they could go back downstairs and get a card key to another room. TV remote wasn’t working. Notice on screen said to contact front desk if not working. They sent someone up who was eating a snack from a bag. Very unprofessional. They told me people steel the TV remotes so they don’t work and ...

«Check in was fast and easy. Plenty of parking. The room was clean and cooled and smelled nice.»

«Bien»

«The Microtel is my home away from home. I have been staying there, when I'm in town, for about five to six years. It's convenient, clean, centrally located, the staff is exceptional and the breakfast is good. I don't stay anywhere else.»