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Anmeldelser av Six Senses Uluwatu

5 out of 5
Six Senses Uluwatu
JI. Goa Lempeh, Pecatu, Kuta Selatan, Kabupaten Badung, Pecatu, Bali

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 45 av totalt 76 anmeldelser." "
Rangering på 8 − Bra. 17 av totalt 76 anmeldelser." "
Rangering på 6 − Grei. 5 av totalt 76 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 76 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 76 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

bulent og Istanbul

Bodde her 1 natt i april 2024

10/10 – Utmerket

Ana Cristina

Bodde her 2 netter i januar 2024

8/10 – Bra

Tom

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Laura

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Jaz

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent customer services from front office Mr Gus, bulter Ms Wulan and restaurant manager Mr Yoga👍Great service recovery; gotten free upgrade to pool villa & farewell cake gift 🎁 Will return for spectacular room & ocean view 😀 😉 😊
Svar fra Gilang Septiansyah - Marketing Manager den 5. feb. 2024
Dear Jaz,Warmest Greetings from Six Senses Uluwatu, BaliThank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you received excellent customer service from our Front Office, Gus, your butler, Wulan, and the Restaurant Manager, Yoga. It's always a pleasure to know when our team members go above and beyond to ensure our guests have a memorable stay.We're delighted to hear that you appreciated the great service recovery, including the free upgrade to a pool villa and the farewell cake gift. It's wonderful that these gestures added to the enjoyment of your stay. We can't wait to welcome you back for another visit and provide you with the same spectacular room and ocean view that you enjoyed during your stay.Best Regards, Six Senses Uluwatu, Bali

6/10 – Grei

Jessica

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023
Svar fra Gilang Septiansyah - Marketing Manager den 3. jan. 2024
Dear Jessica,Greetings from Six Senses Uluwatu, Bali!Thank you for your feedback! We're glad you enjoyed the cleanliness, property conditions, and room comfort. If you have any specific suggestions for improvement, we'd love to hear them. We appreciate your insights and hope to welcome you back for an even better experience.Best regards,Six Senses Uluwatu, Bali

8/10 – Bra

POON Man Wah

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The overall stay was enjoyable because of the friendliness of the staff. However, everything was very run down. It looked pretty at first glance but you’ll notice everything is quite old and dated. For the price, def expected more
Bodde her 4 netter i oktober 2023

8/10 – Bra

youngrok

Bodde her 2 netter i september 2023
Svar fra Jeffrey F. Seward - General Manager den 13. nov. 2023
Dear Youngrok,Greetings from Six Senses Uluwatu, Bali!Thank you for the review. We're delighted that you enjoyed your time with us.We hope to welcome you back for another outstanding experience in the future. If you have any feedback or suggestions, please feel free to share.Best regards,

2/10 – Forferdelig

Niclas

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
No good
Six Senses Uluwatu really needs maintenance and upgrading! We stayed in a 3 bedroom pool villa and the interior was not good! Why not hire an interior decorator? It was like someone just put in the furniture that was available, nowhere to put your belongings when entering the villa, no dinner table on the terrace. The circulation of the pool was not working. The main restaurant was under construction and the workers banged and sawed until 11 pm at night. The personnel at the reception were confused and did not know much about the amenities of the hotel. The hotel is run down and needs upgrading but the main pool area is nice and the staff around the pool and bar are wonderful, the spa is nice and gym ok. Will not go back
Bodde her 3 netter i september 2023
Svar fra Jeffrey F. Seward - General Manager den 13. nov. 2023
Dear Niclas,Warmest Greetings from Six Senses Uluwatu, BaliThank you for sharing your feedback on your recent stay at Six Senses Uluwatu. We apologize for the inconveniences you encountered, and we appreciate your insights.We regret the issues with the villa's interior, pool circulation, and construction noise. Your comments are taken seriously, and we are addressing these concerns promptly.We acknowledge the confusion at the reception and will enhance staff training to ensure better knowledge of hotel amenities.We are pleased to hear you enjoyed the main pool, spa, and gym. Your feedback is valuable, and we are committed to improvements.We hope you'll consider giving us another chance to provide a more positive experience.Best regards,

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Great Location & Employees, Trainwreck Experience
Honestly feel sorry writing a bad review because the employees were all very friendly but the stay was one of the more bizarre experiences I've had. The resort/rooms were overall tired and worn for a 5 star hotel. There was construction taking place all over the resort until 10p each night. Called the front desk several times to see if they could stop the hammering and stone sawing taking place outside our room but was unsuccessful. The main restaurant was being renovated and the noise from construction made sitting by the pool or outside bar a nonstarter. There were also 2 weddings place on the property during our stay which added to the clamor - (one of which included an unannounced fireworks show which felt like they were being set off right outside our villa). All of this would've been fine if we had been given any notification of the construction/weddings BEFORE flying 20 hours to get there. Hotels.com did refund one night but they couldn't get through to the hotel to assist with any of the other issues. Hotel sits on a beautiful location but the experience was a trainwreck.
Bodde her 4 netter i september 2023
Svar fra Jeffrey F. Seward - General Manager den 13. nov. 2023
Dear Valued Guuest,Warmest Greetings from Six Senses Uluwatu, BaliWe sincerely apologize for the inconvenience you faced during your stay. We appreciate your feedback and regret the unexpected construction and events that impacted your experience. We understand the importance of communication and will work to improve in that area. We value your time and would like the opportunity to discuss this further. Best regards,

10/10 – Utmerket

Patrik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2023
Svar fra Jeffrey F. Seward - General Manager den 13. nov. 2023
Dear Patrik,Greetings from Six Senses Uluwatu, Bali!Thank you for the review. We're delighted that you enjoyed your time with us.We hope to welcome you back for another outstanding experience in the future. If you have any feedback or suggestions, please feel free to share.Best regards,

10/10 – Utmerket

Brooke

Bodde her 3 netter i august 2023
Svar fra Jeffrey F. Seward - General Manager den 13. nov. 2023
Dear Brooke,Greetings from Six Senses Uluwatu, Bali!Thank you for the review. We're delighted that you enjoyed your time with us.We hope to welcome you back for another outstanding experience in the future. If you have any feedback or suggestions, please feel free to share.Best regards,

2/10 – Forferdelig

Adrian

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
lots of construction work and long wait times
a lot of construction work, long wait times at breakfast (40-50 minutes for an omelette), 100 ways to break your ankle with all the stairs, curves etc. App to book services is not working well
Bodde her 4 netter i august 2023
Svar fra Jeffrey F. Seward - General Manager den 25. aug. 2023
Dear Adrian,Thank you for staying at Six Senses Uluwatu, Bali and for taking the time to post your specific comments about our resort. Truly appreciate your constructive feedback as we have always been committed to continuously improving our guests experiences with genuine hospitality.I do regret hearing that your stay did not meet your expectations. In addition, thank you for your comments specifically on breakfast timing and physical property considerations including our property App. Please rest assured that further action has been taken in regards to your individual experiences. Truly hoping the events outlined do not deter you from considering staying with us again! Best Regards,Jeffrey F. SewardGeneral Manager

10/10 – Utmerket

Sang Young

Bodde her 1 natt i juli 2023
Svar fra Gilang Septiansyah - Marketing Manager den 3. jan. 2024
Dear Sang Young,Greetings from Six Senses Uluwatu, Bali!Thank you for the review. We're delighted that you enjoyed your time with us. We hope to welcome you back for another outstanding experience in the future. If you have any feedback or suggestions, please feel free to share.Best regards,Six Senses Uluwatu, Bal

8/10 – Bra

WAI MENG

Reiste med partner
Likte: Renhold og personale og service
Rain and windy the room was very noisy
Bodde her 2 netter i juli 2023
Svar fra Gilang Septiansyah - Marketing Manager den 3. jan. 2024
Hi Wai Meng,Greetings from Six Senses Uluwatu BaliThank you for your review! We're glad you appreciated our cleanliness and staff. We apologize for the noise, we'll work on improving this issue. We hope to host you again soon for a more comfortable stay.Best regards,Six Senses Uluwatu Bali

10/10 – Utmerket

Moura Elaine Cristina

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Nice place, good to relax and recharge. Friendly staff and amazing food.
Bodde her 3 netter i juni 2023

2/10 – Forferdelig

Jinam

Bodde her 2 netter i mai 2023

8/10 – Bra

Andrea

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We enjoyed our stay overall lovely place At times we down by main pool you would often get unpleasant odor venting off. Dining options we a little limited ? Drinks menus were the same at each restaurant which was a little boring. Different for each venue.
Bodde her 3 netter i mai 2023

10/10 – Utmerket

YUNAH

Bodde her 2 netter i mars 2023

10/10 – Utmerket

Fernando

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lindo hotel, no dan ganas de salir de allí
El hotel muy cómodo, con unas vistas muy lindas y excelente servicio.
Bodde her 2 netter i februar 2023

10/10 – Utmerket

Evghenia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2023

8/10 – Bra

Mohammed

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
nothing new here
Bodde her 5 netter i februar 2023
Svar fra Aaron MacGrath - Regional General Manager den 24. feb. 2023
Dear Mr. Mohammed,Thank you for the feedback, rest assured that we have taken proper steps to continue improving our service and products. We look forward to your return back so that you may have an even greater experience.Best Regards,Aaron MacGrath

10/10 – Utmerket

Rebecca

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Honeymoon heaven
We came here for our honeymoon and had the most incredible time. This place is heaven. The hotel is beautiful, the facilities are wonderful and the hotel staff were the best part of the stay. Highly recommend.
Bodde her 4 netter i januar 2023
Svar fra Aaron MacGrath - Regional General Manager den 24. feb. 2023
Dear Rebecca, Thank you for the feedback and it was a pleasure to be of service to you during your honeymoon trip. We are glad to know you are happy with our resort facilities, and the friendliness of our host. Rest assured that we have taken proper steps to continue improving our service. We look forward to your return back so that you may have an even greater experience.Best Regards,Aaron MacGrath

6/10 – Grei

Verifisert reisende

Reiste med familie, Reiste med en gruppe
Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Facilities not maintained
The service by the staff was really good, the letdown was the facilities are not well maintained and not in working order. Mosquito infested. A bit disappointing.
Bodde her 4 netter i desember 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel and Friendly Staff
Amazing service. The hotel manager and staff were very friendly.
Bodde her 2 netter i november 2022

10/10 – Utmerket

Muath og Manama

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful resort, they have been very cooperative with all my requests. I had a wonderful honeymoon there.

10/10 – Utmerket

Selena

Bodde her 4 netter i oktober 2022

4/10 – Dårlig

Melissa

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
AVOID! I just left Six Senses and was very disappointed with my stay. When we first arrived to our room (one bedroom cliff villa) - we thought it was very nice. We quickly realized that was not true. Mini bar/fridge was empty (I have never seen this before at a 5 star hotel). When I asked the manager they said it is only filled upon request (strange). No milk or creamer provided, again had to ask for it to be brought to the room. Went to make a coffee, ants crawling all over the coffee pods. Went to use the bathroom and immediately noticed a strong smell of sewage. Then we started looking closer at the room and realized how poorly maintained it is - literally falling apart. The room has been severely damaged by water and there was evidence of mold all over the room. Went to take a shower - the State of the shower is very run down and disgusting, and no hot water! I dreaded having to take a shower in there. On our last day, the shower stopped draining properly and water got everywhere in the bathroom. Truly awful. The hotel is extremely run down and needs to be rectified immediately. I would never stay here again and would never recommend this hotel to anyone. It is a 2 star hotel with a 5 star view. The only positives of this place were the view, the friendly and kind staff and the fitness centre was well equipped. All in all, I would recommend that everyone avoid this hotel at all costs. Way too expensive - not just for Bali standards but international standards as well.
Bodde her 4 netter i oktober 2022

10/10 – Utmerket

Jason

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2022

10/10 – Utmerket

Sumit

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great!
Bodde her 3 netter i september 2022

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte ikke: Romkomfort
So so
When i just reached the room, i got bitten a lot by mosquitoes while i was sitting down at the balcony. So probably they should make sure it really cleaned and spray some mosquitoes repellent before guest check in. The private swimming pool has some dirt in it, (not leaves). The bed very comfortable to sleep in. Aircon works well. Very quiet too. Breakfast not very good compare with other cheaper 5* hotels. Overall, I’m not so sure if it’s actually worth the price.
Bodde her 1 natt i september 2022
Svar fra Management Six Senses Uluwatu Bali den 14. sep. 2022
Dear Anonymous Guest, Thank you for taking your precious time to share your experience in our resort .Please accept our sincerely apologize for any disappointment you experienced during your recent stay. We already take a note every detail of your experience review through our resort and have addressed the points mentioned above during our management meeting and please be assured that our related departments have taken necessary actions in rectifying the issue accordingly.We do hope that this experience has not permanently tarnished your opinion of us and that we will have the opportunity in the future to regain your confidence in our Resort.Sincerely,Management Six Senses Uluwatu Bali

10/10 – Utmerket

Jilda og Pompano beach

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No comment
Bodde her 1 natt i august 2022

6/10 – Grei

Steve

Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The room condition and how bare it was did not match the price being charge. The only saving grace was the view and tranquility of the resort.
Bodde her 3 netter i august 2022

8/10 – Bra

Steve

Reiste med familie, Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2022

10/10 – Utmerket

Claus

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This place is amazing; great location, great serviceminded staff :)
Bodde her 2 netter i juli 2022
Svar fra Ricky Putra (General Manager) den 1. aug. 2022
Dear Clause, Thank you for your kind feedback. We are delighted that we are able to exceed your expectation and we hope to have a chance to welcome you back over and over Best Regards, Ricky Putra General Manager

8/10 – Bra

michael

Bodde her 7 netter i juli 2022

2/10 – Forferdelig

Andrej

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Searching 80$ experience you will pay 700$ for?
One of the worse stays of my life, I am a very frequentl traveler of 5 star hotels - six senses Bali gets the looser crown. Dirty bathrooms, cheap and cold interior and furniture. Peeling wall paint with wrong tone paint patches, underground public parking terrace design, dirty window glass, molding building and interior. Broken TV that switches off every 5 minutes and the best of all keeps switching on and off for the rest of the night on own ghostly devices. Restaurant visit deserves an separate chapter: ordered the most expensive item - 750.000++ steak "a marvel of a dish according to the menu" dry, cold, spoiled meat. Wife orders barramundi and also let it back on the table as undercooked and smelly. Restaurant terrace is getting waves of broken sewage pipe stick every other minute - deluxe 5 star atmosphere... Going back to the rooom and ordering 2 pieces of cake to sweeten the hungry night ahead, get a warning fr the kitchen that it will take 20-30 minutes to deliver my order. 2 hours later still no food delivered, call the reception " sorry the kitchen is already closed" ... Please stay clear of this property
Dirty bathrooms
Romantic terrace with underpass appeal
Window glass
Bodde her 1 natt i april 2022
Svar fra Ricky Putra den 17. mai 2022
Dear Mr. Andrej, Greetings from Six Senses Uluwatu. Sorry to hear that your stay experience with us was not up to your satisfaction. Rest assured that we have taken proper steps to continue improving our service. We do hope you may be able to give us another chance and come back for another downtime. Regards, Ricky Putra General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful resort with stunning views of the cliffs and surf. We spent a lot of time at the main pool
Bodde her 3 netter i april 2022
Svar fra Ricky Putra den 17. mai 2022
Dear Sir/Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Six Senses Uluwatu

8/10 – Bra

Eric

Likte: Renhold, personale og service og fasiliteter
Bodde her 2 netter i april 2022

10/10 – Utmerket

Ali og Safwa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I went to three hotels in Bali, and this hotel was the most luxurious hotel. Literally, we stayed for three days without leaving the hotel. It’s mostly for relaxation, but still there are many activities you can do such as movie theater, free ice cream, spa, swimming pool, and so on. They grow their own vegetables, and if I’m not mistaken, they give you free tour around it. Staff are nice!! Literally smiling everywhere, every time. Clean rooms! No insects! No bugs! The view is gorgeous because the hotel is by the cliff. I totally recommend it to everybody! It was our honeymoon, and we enjoyed it!!
Bodde her 2 netter i desember 2019

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
バーからの景色が最高
Bodde her 2 netter i februar 2020

6/10 – Grei

munseok

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
전체적으로 뷰나 시설은 좋았으나 비가 많이 오니 천장에서 빗방울이 떨어지고 ㅠㅠ 전기도 왔다리 갔다리 조금 아쉬움이 있었습니다 그래도 너무 전망이나 직원들 서비스는 최고 인듯요 ^^
Bodde her 3 netter i februar 2020

10/10 – Utmerket

Verifisert reisende

Bodde her 4 netter i februar 2020

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Greta
Bodde her 8 netter i januar 2020
Svar fra Six Senses Uluwatu den 6. feb. 2020
Dear Greta, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Six Senses Uluwatu

10/10 – Utmerket

Wing Han Hannah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2020
Svar fra Six Senses Uluwatu den 6. feb. 2020
Dear Wing Han, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Six Senses Uluwatu

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2020
Svar fra Six Senses Uluwatu den 6. feb. 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Six Senses Uluwatu

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
On a aimé le site et le personnel. On n’a pas aimé les finitions et les mauvaises odeurs dans la cabine de douche.
Bodde her 6 netter i september 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Relaxing bad stunning. Amazing service. Food and drinks were delicious. Meditation and spa services unparalleled. Will be coming back.
Bodde her 1 natt i september 2019
Svar fra Six Senses Uluwatu den 18. sep. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michael Gaehler General Manager of Six Senses Uluwatu

10/10 – Utmerket

jungjoon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2019
Svar fra Six Senses Uluwatu den 12. sep. 2019
Dear Jung Joon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michael Gaehler General Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is beautiful and blends sustainability and character very effectively for a stunning new resort. Kids club was particularly enriching with many outdoor pursuits. Joel and team have done an amazing job including the clifftop outdoor theatre.
Bodde her 4 netter i juli 2019
Svar fra Six Senses Uluwatu den 5. aug. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Six Senses Uluwatu