Dear Anniken, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment and I'll ensure to share your kind words to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager

Dear Lasse, Greetings from U Pattaya. May we begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. We hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best Regards, U Pattaya Management

Dear Julien, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager

Dear Khun Anchisa,Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words regarding the friendliness and helpfulness of our staff, as well as your acknowledgment of our spacious rooms.We apologize for the inconvenience you experienced with noise disturbances during your stay. Rest assured, we are taking steps to address this issue to ensure a more peaceful environment for our guests in the future.Regarding the spa availability, we understand your disappointment and apologize for any inconvenience caused. We will review our scheduling procedures to better accommodate our guests' preferences.Regarding the 24-hour room concept, we apologize for any confusion. We will work on improving the clarity of our policies to prevent any future misunderstandings.We value your feedback as it helps us to continually improve our services. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best regards,Suchitra SirirakGeneral Manager

Dear Patrick, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment and I'll ensure to share your kind words to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager

Thank you for rate us.

Thank you for rate us.

Dear Rajesh, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment and I'll ensure to share your kind words to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager

Dear Minsuk, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment and I'll ensure to share your kind words to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager

Dear Gerold, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment and I'll ensure to share your kind words to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager

Dear Khun Taiki, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment and I'll ensure to share your kind words to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager

Dear Jenny, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us and that the food was to your liking. Thank you for your kind compliment and I'll ensure to share your kind words to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager

Dear Yu Chin, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us and that the food was to your liking. Thank you for your kind compliment and I'll ensure to share your kind words to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager

Dear Harm, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your valued feedback for the F&B service sequence which we will improve this service to our guest. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager

Thank you for your kind feedback. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager

Dear Mr. SUYOUN,Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager

Thank you Hanna for your kind feedback.

Thank you Feng Ming for your kind feedback.

Dear Hyojeong,Greetings from U Pattaya.On behalf of U Pattaya, I am in receipt of your feedback comments regarding the room and facilities at U Pattaya. I would like to offer my unreserved apologies for the unexpected situation you received during your recent time with us. I sympathize and understand your concerns and that situation caused you inconvenience and loss of your quiet enjoyment. At U Pattaya we pride ourselves on the standards of guest satisfaction we provide, and we will have meeting with the team to specifically discuss your feedback comments to improve our service. Thank you for bringing it to our attention. Once again, we sincerely apologies for any inconvenience. May I end by saying that we would relish the opportunity to welcome you again to enjoy a satisfying U Pattaya experience. Best regards,Suchitra Sirirak General Manager

Thank you for your kind feedback.

Thank you for your kind feedback.

Dear Khun U-sa, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment and I'll ensure to share your kind words to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager

Dear Naoka,Thank you for your kind feedback. Look forward to welcoming you again soon.Best regards,Suchitra SirirakGeneral Manager

Dear Ricky, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment and I'll ensure to share your kind words to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager

Thank you for your valued feedback.

Dear Annonymous, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment and I'll ensure to share your kind words to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager

Dear Khun Oraphin,Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment and I'll ensure to share your kind words to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra SirirakGeneral Manager

Dear Wassim,Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your concern about the beach cleanliness which we will ensure to take much more good care.I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra SirirakGeneral Manager

Dear Khun Patariya,Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment and I'll ensure to share your kind word to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra SirirakGeneral Manager

Thank you for rating us.

Thank you for your kind feedback.

Thank you for your kind feedback.

Dear Khun Chutirat, May I begin by thanking you for sharing your review of your recent stay at U Pattaya. I would like to apologise that your stay with us did not meet your expectations. We value all feedback as it helps us to determine any areas in need of attention or improvement. Your comment regarding the 24-hrs use of room has been noted and apologize for the staff communication which we will ensure to improve this service to our guest.Once more, thank you for taking the time to submit a review. I hope the inconveniences you experienced do not keep you from staying with us again and that we are given the chance to welcome you back on your next visit to U Pattaya. Best regards, Suchitra Sirirak General Manager

Thank you for your kind feedback.

Dear Khun Suyada, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Krissana Uthaisri (Mr.) General Manager

Dear Carl, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Krissana Uthaisri (Mr.) General Manager

Dear Heeseong, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Krissana Uthaisri (Mr.) General Manager

Dear Lene thygesen, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Krissana Uthaisri (Mr.) General Manager

Dear Khun Viriyaporn, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Krissana Uthaisri (Mr.) General Manager

Dear Valued Guest, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Krissana Uthaisri (Mr.) General Manager

เรียน คุณลูกค้าผู้มีเกียรติ, โรงแรม ยู พัทยาขอขอบคุณสำหรับการแบ่งปันประสบการณ์และความประทับใจในการเข้าพักกับเรา ทีมงานทุกคนทุ่มเทอย่างเต็มที่เพื่อให้ท่านได้รับความพึงพอใจในการบริการ และคำชมของท่านนั้นเป็นกำลังใจที่ดีสำหรับพนักงานทุกคน หวังเป็นอย่างยิ่งว่าโรงแรม ยู พัทยา จะมีโอกาสได้ต้อนรับท่านพร้อมครอบครัวอีกครั้งในอนาคต ขอแสดงความนับถือ เยาวนารถ โพธิพรม ผู้จัดการทั่วไป

Dear Khun NuttaS, Warm greeting from U Pattaya. We are truly happy to learn how much you enjoyed the good location of the hotel. On a different note, please accept my sincere apologies on behalf of the team for the inconvenience caused during your stay. and please be assured that the corrective actions have been immediately implemented. May I end by saying that despite your experience at U Pattaya, I would relish the opportunity to redeem ourselves and hope one day we might have the opportunity of welcoming you back on a stay that truly reflex our promise. Kind Regards, Yaowanarth Phothiprom General Manager