Utendørsbasseng, solsenger og badevakt
Sjekk tilgjengelighet

Anmeldelser av Somerset Pattaya

4.5 out of 5
Somerset Pattaya
528 M. 10, Nong Prue, Bang Lamung, Pattaya, Chonburi

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 232 av totalt 323 anmeldelser." "
Rangering på 8 − Bra. 60 av totalt 323 anmeldelser." "
Rangering på 6 − Grei. 11 av totalt 323 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 323 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 323 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,0/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Hilde Ree

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Guest Service den 20. feb. 2024
Thank you for taking the time to share your review with us. We are looking forward to welcoming you back to Somerset Pattaya on your next trip to Pattaya.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Guest Service den 10. feb. 2024
We truly appreciate your review. From all of us at Somerset Pattaya, we look forward to welcoming you back again for another wonderful stay.

10/10 – Utmerket

Lars Andreas

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Guest Service den 30. jan. 2024
Your kind review is truly much appreciated and will of course be shared with all our colleagues. We very much look forward to welcoming you back in the near future

8/10 – Bra

Morten

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Fine rom, ok pool. Kort vei til alt.
Bodde her 1 natt i januar 2024
Svar fra Guest Service den 30. jan. 2024
Thank you for taking the time to share your review with us. We are looking forward to welcoming you back to Somerset Pattaya on your next trip to Pattaya.

6/10 – Grei

Ole Andreas

Reiste med en gruppe
Bodde her 2 netter i januar 2024
Svar fra Guest Service den 21. jan. 2024
Thank you for taking the time to share your review with us. We are looking forward to welcoming you back to Somerset Pattaya on your next trip to Pattaya.

4/10 – Dårlig

Verifisert reisende

Likte ikke: Personale og service og romkomfort
Billig - oppleves på kvaliteten.
Generelt dårlig opplevelse. Ved innsjekk får vi beskjed om at de oppgraderer oss til et rom med sjøutsikt (noe vi allerede hadde bestilt og betalt for), likevel får vi et rom hvor vi så vidt ser sjøen. Ellers dårlig kundeservice. Ble nektet å spise mat og drikke ved bassenget, måtte gi fra oss solsenger for å spise ute. Dagen etter får andre gjester spise ved bassenget…
Bodde her 2 netter i januar 2024
Svar fra Guest Service den 12. jan. 2024
Thank you very much for taking the time to share your stay experience with us. We are distressed that this has left you with an unfavorable opinion of our service and facilities. We assure you that the negative aspects you experienced will be looked into and improved, in the meantime we do apologize for the inconvenience caused you. We trust that we will have the opportunity to welcome you again and provide you with some extra special service to restore your opinion of our service and facilities. We sincerely hope that this experience has not permanently marred your opinion of the hotel and that you will reconsider and give us the opportunity to restore your faith in Somerset Pattaya again soon.

8/10 – Bra

Heine

Bodde her 2 netter i juni 2023
Svar fra Somerset Pattaya den 6. juni 2023
Dear Heine, We would like to thank you for taking the time to share your feedback with us. We do hope that you had a pleasant trip and reached back safely. Once again, thank you for your feedback, and we do hope to have the pleasure to welcome you back in the near future. Sincerely,

4/10 – Dårlig

HIROSHI

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
スタッフさんの教育が出来ていない典型的ホテルです。古いドライヤーを置いてあるにもかかわらず、チェックアウト時に壊しただろうと、まさかの疑いがかかり、フライト時間の為急いでいるのにもかかわらず部屋まで戻されて早朝から説明させられる始末。結局壊れておらず元の状態である事をわかったみたいで解放されました。まずドライヤーなんかどうしたら壊れるかを考えて欲しいです。客を疑うなら最初から古いドライヤーは置かないで欲しいです。とても気分が悪い体験でした。
Bodde her 3 netter i mai 2024
Svar fra Guest Service Manager den 10. mai 2024
Daer Mr. Nakao,Thank you for completing our survey. We noticed low scores and were hoping you could tell us more about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Somerset Pattaya!Best regards,

8/10 – Bra

SUNGSOO og Seongnam-si

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i april 2024
Svar fra Guest Service Manager den 10. mai 2024
Dear Sungsoo,Thank you for taking the time to complete our survey. We are glad to know you were pleased with the hotel overall. Thank you for choosing Somerset Pattaya!Best regards,

10/10 – Utmerket

Daniel

Bodde her 3 netter i april 2024

8/10 – Bra

Takashi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is a quite new and good services.
Bodde her 3 netter i april 2024
Svar fra Guest Service den 30. apr. 2024
Dear Sir/Madam Thank you for taking the time to share your review with us. We are looking forward to welcoming you back to Somerset Pattaya on your next trip to Pattaya.

10/10 – Utmerket

Chachrist

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Guest Service Team den 29. apr. 2024
Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service

10/10 – Utmerket

AYAKO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Guest Service Team den 29. apr. 2024
Thank you very much for your review, we very much appreciate it. We look forward to welcoming you back to Somerset Pattaya for another memorable stay.

10/10 – Utmerket

Motohiro

Bodde her 3 netter i april 2024
Svar fra Guest Service Team den 19. mai 2024
Dear KIJEON,Thank you for taking the time to complete our survey. We are glad to know you were pleased with the hotel overall. Thank you for choosing Somerset Pattaya!Best regards,

8/10 – Bra

Darren

Bodde her 2 netter i februar 2024
Svar fra Guest Service Manager den 22. apr. 2024
Dear Darren Thank you for taking the time to complete our survey. We are glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to exceed your expectations. Best regards,

8/10 – Bra

Jeromy

Bodde her 3 netter i mars 2024
Svar fra Guest Service Manager den 22. apr. 2024
Dear Jeromy,Thank you for taking the time to complete our survey. We are glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to exceed your expectations. Best regards,

10/10 – Utmerket

Simon

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, new, clean, convenient and suuuperb!!!
Bodde her 4 netter i april 2024
Svar fra Guest Service Manager den 20. apr. 2024
Dear Simon,Thank you for taking the time to complete our surveyWe are glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to exceed your expectations. Thank you for choosing Somerset Pattaya!Sawasdee and best regards,Nattawut Chooglinon

10/10 – Utmerket

Simon

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
A truly excellent hotel right in the centre of Pattaya.
Bodde her 1 natt i april 2024
Svar fra Guest Service Manager den 20. apr. 2024
Dear Simon,Thank you for taking the time to complete our surveyWe are glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to exceed your expectations. Thank you for choosing Somerset Pattaya!Sawasdee and best regards,Nattawut Chooglinon

10/10 – Utmerket

Kyle

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had a great stay at Somerset. I’m not their usual guest but they made me feel welcome and comfortable. All the staff was respectful and nice. The hotel is right by Central Pattaya and Tree town and lots of stores and restaurants. The room was nice, bed was comfortable, and bathroom was luxurious. Although there’s a refrigerator, stove top, and microwave it would’ve been nice to have a little bit of a mini bar. There’s no AC in the hallways but the elevators were always quick enough it wasn’t really an issue for me. I really enjoyed my stay and I will be booking again when I come back next year.
Bodde her 5 netter i mars 2024
Svar fra Guest Serive den 6. apr. 2024
Thank you for taking the time to share your review with us. We are looking forward to welcoming you back to Somerset Pattaya on your next trip to Pattaya.

10/10 – Utmerket

WING SZE WANCY

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Guest Service den 1. apr. 2024
Your kind review is truly much appreciated and will of course be shared with all our colleagues. We very much look forward to welcoming you back in the near future.

8/10 – Bra

Chi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staffs are wonderful. Lobby is very nice. Location is great ( close by everything). Room & Breakfast are average.
Bodde her 2 netter i mars 2024
Svar fra Guest Service den 30. mars 2024
Thank you very much for your review, we very much appreciate it. We look forward to welcoming you back to Somerset Pattaya for another memorable stay.

10/10 – Utmerket

Francois

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All around a great hotel...on top of everything else being excellent, the breakfast and the infinity pool were beyond expectations
Bodde her 2 netter i mars 2024
Svar fra Guest Service den 30. mars 2024
We truly appreciate your review. From all of us at Somerset Pattaya, we look forward to welcoming you back again for another wonderful stay.

8/10 – Bra

david

Likte: Renhold og overnattingsstedets bygg og tilstand
Good value for the money. The laundry machine in room was a super bonus, but the dryer did not full dry my clothes so had hang dry or iron to fully dry.
Bodde her 3 netter i mars 2024
Svar fra Guest Service den 21. mars 2024
Dear Sir/Madam,Thank you very much for your review, we very much appreciate it. We look forward to welcoming you back to Somerset Pattaya for another memorable stay.

10/10 – Utmerket

ewan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Guest Service den 27. mars 2024
Thank you very much for your review, we very much appreciate it. We look forward to welcoming you back to Somerset Pattaya for another memorable stay.

10/10 – Utmerket

Donnie

Bodde her 9 netter i mars 2024
Svar fra Guest Service Manager den 12. apr. 2024
Dear Donnie,Thank you for taking the time to complete our survey. We are glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to exceed your expectations. Please feel free to contact me directly for your future booking and it will be my pleasure to assist you.Thank you for choosing Somerset Pattaya!Sawasdee and best regards,Nattawut Chooglinon

8/10 – Bra

Moises

Bodde her 1 natt i mars 2024
Svar fra Guest Service den 8. apr. 2024
We truly appreciate your review. From all of us at Somerset Pattaya, we look forward to welcoming you back again for another wonderful stay.

10/10 – Utmerket

David og Woodland

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Guest Service den 18. mars 2024
Thank you very much for your review, we very much appreciate it. We look forward to welcoming you back to Somerset Pattaya for another memorable stay.

6/10 – Grei

Denis

Likte: Personale og service og overnattingsstedets bygg og tilstand
For a 4 star hotel as evidenced by their rates the property falls short on some fronts. Many of the common areas are not air conditioned. The flooring use in the rooms looks dirty and worn even thought the hotel is less than 1 yr old. The card key requires multiple passes to work. I know it’s minor but the property should be better for its class.
Bodde her 3 netter i mars 2024
Svar fra Guest Service den 15. mars 2024
Thank you very much for taking the time to share your stay experience with us. We are distressed that this has left you with an unfavorable opinion of our service and facilities. We assure you that the negative aspects you experienced will be looked into and improved, in the meantime we do apologize for the inconvenience caused you. We trust that we will have the opportunity to welcome you again and provide you with some extra special service to restore your opinion of our service and facilities. We sincerely hope that this experience has not permanently marred your opinion of the hotel and that you will reconsider and give us the opportunity to restore your faith in Somerset Pattaya again soon.

4/10 – Dårlig

Anchalika

Reiste med partner, Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Bad service. Bad front desk. Dirty and loud area. Has an electric car charging station but a slow one and costs 3 times the price of the normal charging fast station. Won’t be coming back
Bodde her 1 natt i mars 2024
Svar fra Guest Service den 10. mars 2024
Thank you very much for taking the time to share your stay experience with us. We are distressed that this has left you with an unfavorable opinion of our service and facilities. We assure you that the negative aspects you experienced will be looked into and improved, in the meantime we do apologize for the inconvenience caused you. We trust that we will have the opportunity to welcome you again and provide you with some extra special service to restore your opinion of our service and facilities. We sincerely hope that this experience has not permanently marred your opinion of the hotel and that you will reconsider and give us the opportunity to restore your faith in Somerset Pattaya again soon.

10/10 – Utmerket

???

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
新しく清潔でとても良いです。
Bodde her 3 netter i mars 2024
Svar fra Guest Service den 9. mars 2024
Your kind review is truly much appreciated and will of course be shared with all our colleagues. We very much look forward to welcoming you back in the near future.

8/10 – Bra

??

Reiste med partner
Likte: Personale og service og fasiliteter
部屋の掃除をもう少しキレイに丁寧にして欲しかった 備品の補充もして欲しかった 朝食も､たまには日本食を出して欲しかったです
Bodde her 9 netter i februar 2024
Svar fra Guest Service den 7. mars 2024
Guest Just left a rating : Thank you very much for your review, we very much appreciate it. We look forward to welcoming you back to Somerset Pattaya for another memorable stay.

6/10 – Grei

yuka

Reiste med familie
騒がしく、朝食時は韓〇の方が持ち込みのキムチを配っていたのには驚きでした。ホテル側はなにも言わず見ていただけでした。不快でした。
Bodde her 3 netter i februar 2024
Svar fra Guest Service den 5. mars 2024
Thank you very much for taking the time to share your stay experience with us. We are distressed that this has left you with an unfavorable opinion of our service and facilities. We assure you that the negative aspects you experienced will be looked into and improved, in the meantime we do apologize for the inconvenience caused you. We trust that we will have the opportunity to welcome you again and provide you with some extra special service to restore your opinion of our service and facilities. We sincerely hope that this experience has not permanently marred your opinion of the hotel and that you will reconsider and give us the opportunity to restore your faith in Somerset Pattaya again soon.

8/10 – Bra

TOSHIROU

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
新築ということもあるが、価格の割には部屋のレベルは高い。上階の部屋にはキッチン、洗濯機があり、長期滞在もできそう。景色のいいインフィニティプールは狭いが長さはあり、空いている。1階上には小さいながらもウォータースライダーもあり、子連れでも楽しめる。 ただ、朝食は今ひとつかな？ パタヤでは、おすすめしたいホテルです。
Bodde her 4 netter i februar 2024
Svar fra Guest Service den 7. mars 2024
Thank you very much for your review, we very much appreciate it. We look forward to welcoming you back to Somerset Pattaya for another memorable stay.

10/10 – Utmerket

Bipin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing property with great staff Right next to Hilton and Central
Bodde her 3 netter i februar 2024
Svar fra Guest Service den 24. feb. 2024
Thank you very much for your review, we very much appreciate it. We look forward to welcoming you back to Somerset Pattaya for another memorable stay.

10/10 – Utmerket

??

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
수영장보고 바로 예약했습니다! 수영장 너무 좋고 아침 일찍 이용하면 사람도 없어서 너무 좋아요 인생샷 가능! 직원분들도 친절하시고요 주변에 뭐가 많아서 오면서 편의점도 들리고 망고주스도 마시고 방콕으로 넘어가는 차에 캐리어 싣는것도 도와주셨어요! 마지막까지 친절하심
Svar fra Guest Service den 24. feb. 2024
Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service

10/10 – Utmerket

Ryosuke

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
家族での宿泊なら最適
Bodde her 3 netter i februar 2024
Svar fra Guest Serive den 20. feb. 2024
Thank you for taking the time to share your review with us. We are looking forward to welcoming you back to Somerset Pattaya on your next trip to Pattaya.

10/10 – Utmerket

Erika

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Guest Service den 17. feb. 2024
Dear Sir/MadamThank you for taking the time to share your review with us. We are looking forward to welcoming you back to Somerset Pattaya on your next trip to Pattaya.

10/10 – Utmerket

Natasha

Bodde her 3 netter i februar 2024
Svar fra Guest Serivce den 17. feb. 2024
Thank you for taking the time to share your review with us. We are looking forward to welcoming you back to Somerset Pattaya on your next trip to Pattaya.

10/10 – Utmerket

Takayoshi

Bodde her 2 netter i februar 2024
Svar fra Guest Service den 14. feb. 2024
Your kind review is truly much appreciated and will of course be shared with all our colleagues. We very much look forward to welcoming you back in the near future.

4/10 – Dårlig

HIROSHI

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
5泊しました。綺麗なホテルでしたがバスタブにお湯を入れてもゴム栓のサイズが合ってないからお湯が溜まらない。シャワー浴びていても数分でお湯が出ないからスタッフに連絡したら、貯水式だから仕方がないとの事。結果バスタブ付きがよくて選びましたが意味が無かったです。 立地やスタッフさんは普通に良かったです。レストランは狭くて3つ星ホテルレベルでした。 次に行く時に利用するかどうか迷います。 ただ設備はこれから工事を行い改善されるとホテルスタッフから聞いたので頑張って欲しいです。
Bodde her 5 netter i februar 2024
Svar fra Guest Service den 13. feb. 2024
Dear Mr Hiroshi,Thank you very much for taking the time to share your stay experience with us. We are distressed that this has left you with an unfavorable opinion of our service and facilities. We assure you that the negative aspects you experienced will be looked into and improved, in the meantime we do apologize for the inconvenience caused you. We trust that we will have the opportunity to welcome you again and provide you with some extra special service to restore your opinion of our service and facilities. We sincerely hope that this experience has not permanently marred your opinion of the hotel and that you will reconsider and give us the opportunity to restore your faith in Somerset Pattaya again soon.

8/10 – Bra

YI WEN

Bodde her 1 natt i februar 2024
Svar fra Guest Service den 14. feb. 2024
Thank you very much for your review, we very much appreciate it. We look forward to welcoming you back to Somerset Pattaya for another memorable stay.

10/10 – Utmerket

Owen

Bodde her 3 netter i februar 2024
Svar fra Guest Service den 13. feb. 2024
Thank you very much for your review, we very much appreciate it. We look forward to welcoming you back to Somerset Pattaya for another memorable stay.

10/10 – Utmerket

kurt

Likte: Overnattingsstedets bygg og tilstand
Bodde her 7 netter i februar 2024
Svar fra Guest Service den 10. feb. 2024
Thank you for taking the time to share your review with us. We are looking forward to welcoming you back to Somerset Pattaya on your next trip to Pattaya.

10/10 – Utmerket

mikyung

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Guest Service den 7. feb. 2024
We truly appreciate your review. From all of us at Somerset Pattaya, we look forward to welcoming you back again for another wonderful stay.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og personale og service
Bodde her 3 netter i februar 2024
Svar fra Guest Service den 7. feb. 2024
Thank you for taking the time to share your review with us. We are looking forward to welcoming you back to Somerset Pattaya on your next trip to Pattaya.

10/10 – Utmerket

Naoyuki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i januar 2024
Svar fra Guest Service den 6. feb. 2024
Dear Sir/Madam, Thank you for taking the time to share your review with us. We are looking forward to welcoming you back to Somerset Pattaya on your next trip to Pattaya.

10/10 – Utmerket

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Guest Service den 6. feb. 2024
Dear Sir/Madam, Thank you for taking the time to share your review with us. We are looking forward to welcoming you back to Somerset Pattaya on your next trip to Pattaya.

10/10 – Utmerket

Nelson

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Somerset Pattaya
Great hotel in a great location. Staff is very good.
Bodde her 2 netter i januar 2024
Svar fra Guest Service den 30. jan. 2024
Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service

10/10 – Utmerket

NAOKI

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
とてもきれいで清潔でした、ただ、朝食の種類がもう少し豊富であれば良かったです。 全体的にスタッフの挨拶や態度はとても良いです。
Bodde her 4 netter i januar 2024
Svar fra Guest Service den 28. jan. 2024
Thank you very much for your review, we very much appreciate it. We look forward to welcoming you back to Somerset Pattaya for another memorable stay.

8/10 – Bra

George

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra Guest Service den 28. jan. 2024
Thank you very much for your review, we very much appreciate it. We look forward to welcoming you back to Somerset Pattaya for another memorable stay.