Eksteriør

Anmeldelser av Deevana Patong Resort & Spa

4 out of 5
Deevana Patong Resort & Spa
43 2 Raj-u-thid 200 Pee Road, Patong, Phuket

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 440 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 395 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 116 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 35 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 1005 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Thomas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Deilig resort hotell sentralt i Patong
Helt fantastisk hotell, med vennlig personell og rolige omgivelser tiltros for kort gangavstand til Strand og markeder. Vi stortrives på hotellet, og vil gjerne tilbake. Frokosten er hyggelig og utvalget er helt ok. Vi forsøkte middag i restauranten en dag. Det er ikke å anbefale. Foruten dette var oppholdet helt magisk. (Husk myggspray sørlig i februar og mars)
Bodde her 6 netter i februar 2024
Svar fra Piboon den 28. feb. 2024
Dear Thomas,Thank you for your review. We're thrilled you enjoyed our friendly staff, tranquil surroundings, and proximity to the beach and markets. We appreciate your feedback on dinner and will strive to improve. Looking forward to welcoming you back soon.Kind regards,Mr.Piboon C - Hotel Manager

6/10 – Grei

Geir og Plesund

Likte: Personale og service
Bodde her 14 netter i januar 2024
Svar fra Piboon den 28. feb. 2024
Dear Geir,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager

6/10 – Grei

André

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Hotellet er Ok men henger litt etter mtp senge komfor og rommenes faciliteter. Det skiltede røykeområdet ved bassenget manglet alltid askebeger. Ingen søppelkasse rundt bassenget så man fikk kastet avfall. Frokosten på hotellet var topp. Og Hun som rengjorde rommet vårt var helt fantastisk.
Bodde her 7 netter i januar 2024
Svar fra Piboon den 24. jan. 2024
Dear Andre,Appreciate your feedback! We'll address the bed comfort and room facilities. Thanks for highlighting the smoking area and pool concerns; we'll work on that. Delighted to hear you enjoyed the top-notch breakfast and appreciated our excellent cleaning staff.Best regards,Mr.Piboon C - Hotel Manager

6/10 – Grei

Martine

Reiste med en gruppe
Bodde her 9 netter i april 2022
Svar fra Mrs.Duangdao Y. den 8. mai 2022
Dear Mr.Martine, We would like to thank you for choosing Deevana Patong Resort and Spa. If have any service should improve please do not hesitate to inform us. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more.

8/10 – Bra

Rune

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Flott sted
God mat. Vennlig personale. Fin atmosfære. Kunne oppgradert rommene mer.
Bodde her 12 netter i desember 2019
Svar fra Management Team den 1. jan. 2020
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I’m looking forward to welcoming you again .

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Tett avløp i dusj hver dag, Bra frokost med godt utvalg. Hyggelig personale.
Bodde her 3 netter i oktober 2019
Svar fra Management team den 16. okt. 2019
We would like to thank you for choosing Deevana Patong Resort and Spa as your accommodation choice during your recent stay in Phuket. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs. We would like to welcome you again

6/10 – Grei

Elisabeth

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Nedslitt
Dette hotellet er svært nedslitt. Rommene er ikke særlig rene, og bassenget var grumsete og skittent. Ligger i en rolig gate i et bråkete område. Personalet var vennlige og hjelpsomme. En del kakkerlakker som går rundt på hotellområdet.
Bodde her 4 netter i mars 2019
Svar fra Management Team den 30. mars 2019
Vi takker for at du tok deg tid til å skrive om din siste erfaring på feriestedet. Vi er så lei meg for å høre rommene ikke var opp til standarden du har kommet til å forvente fra oss. Jeg har personlig adressert dette med vår husarbeidsperson for å sikre at dette ikke vil skje igjen. Din tilbakemelding er ekstremt verdifull for oss, da det hjelper oss med å forbedre kvaliteten på vår service og fasiliteter for å bedre imøtekomme dine behov.

10/10 – Utmerket

Wenche Lisbeth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell i Patong.
Dette hotellet var en hyggelig opplevelse.Flott mottagelse med kald drikke,kjeks og kald klut.Rommet var klartgjort selv om vi ankom tidlig.God info av ansatt som snakket engels perfekt.Flott rom(utsikt mot basseng)Fruktfat,kaker og fri drikke første dag.Sengen var den beste vi har hatt i Thailand.Må nevne en flott frokost samt bare hyggelige ansatte på hele hotellet.Om jeg må si noe negativt var stolene på balkongen utrolig vonde å sitte på:) Hotellet hadde en rolig beliggenhet samtidig som det lå sentralt.Transport til stranda og Phuket by,vi benyttet oss ikke av det da det ikke var langt å gå til stranda.Kan absolutt anbefale dette hotellet om en vil bo i Patong.
Bodde her 7 netter i desember 2018
Svar fra Management Team den 22. des. 2018
Vi setter stor pris på din anmeldelse av hotellet vårt om oppholdet ditt på Deevana Patong Resort & Spa. Det er alltid en glede å motta positiv tilbakemelding. Vi vil dele dine kommentarer med teamet vårt og håper å ønske deg velkommen igjen i fremtiden.

4/10 – Dårlig

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2018
Svar fra Management Team den 14. nov. 2018
We would like to thank you for choosing Deevana Patong Resort and Spa , if have any service should improve please do not hesitate to inform us. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more.

6/10 – Grei

Daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fint hotel, men sengene var harde og mye mygg på hotellet.
Bodde her 2 netter i mars 2018
Svar fra Management Team den 23. mars 2018
Takk for at du bor hos oss, vi streber etter å gjøre våre gjester lykkelige. Og takk for at du sendte inn en tilbakemelding som vi vil bli bedre enda mer.

8/10 – Bra

Torstein Normann

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentralt
God frokost ,god service

6/10 – Grei

Remi

Likte: Renhold
Middels hotell til dyr pris
Vi fikk rom i hageområdet og var lite fornøyd med omgivelsene rundt de rommene.når du sitter uten for rommet ser du rett inn til naboen rom.Det var mye mygg i hageområdet,så nesten umulig å sitte ute om kvelden.Dårlig service og sur betjening da vi prøvde å bytte rom til hotell bygningen.Ikke noen ledige sa de. Jeg ringte hotels.com og spurte om det var mulig å sjekke ut og bytte hotell.De tok kontakt med hotellet og dagen etter snakket vi med ei hyggelig dame som ordnet rom i hotell bygningen med utsikt mot bassenget mot et tilegg på 500Bath pr natt.Hotellet fakturerte også en ekstra avgift på 4000 Bath for 8 netter som ikke kom frem i prisen fra Hotels.com. I

10/10 – Utmerket

Ole Jørgen og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell med utmerket service!
Flott hotell med utmerket service!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Jed

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 4 netter i mai 2024

6/10 – Grei

yuichi

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
多分もう行かない
Bodde her 2 netter i mai 2024

8/10 – Bra

James

Likte: Renhold og overnattingsstedets bygg og tilstand
Overall nice property ok room reception staff were sometimes not very receptive. Set back from main road so was peaceful and quiet I would stay again
Bodde her 9 netter i april 2024
Svar fra Kevin-Guest Service Manager den 12. mai 2024
Dear James,Thank you for sharing your experience with us. We're glad to hear that you found our property overall nice and enjoyed the peacefulness of its location. We apologize for any shortcomings you encountered with our room and reception staff. Your feedback is valuable, and we will address these areas to ensure a better experience in the future. We appreciate your willingness to stay with us again and look forward to welcoming you back.Warm Regards,

10/10 – Utmerket

Kelly og Mount Evelyn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Facilities & grounds of Deevana Patong are lovely. Breakfast is amazing with so much to choose from, we walked away with very full bellies every morning. We loved our deluxe room with jacuzzi. It made our holiday even better, as it's private, covered and cooler water than the pool, so was extremely refreshing during the extreme heatwave we experienced for 2 weeks. We'd really love to thank Nuch, our house keeper who was so lovely & did an absolutely fantastic job. She even made me a basket of flowers out of vines, in her spare time at home. Very appreciative. Thank you Nuch and all staff who made our stay wonderful. Highly recommend Deevan Patong Resort & Spa
Bodde her 9 netter i april 2024
Svar fra Kevin-Guest Service Manager den 12. mai 2024
Dear Kelly,Thank you very much for your wonderful review! We're thrilled to hear that you enjoyed the lovely facilities and grounds of us, as well as our delicious breakfast offerings. It's fantastic to know that your deluxe room with a jacuzzi added to the enjoyment of your holiday, especially during the heatwave. We'll be sure to pass on your kind words to Nuch, your housekeeper, and the rest of our dedicated staff. Your recommendation means a lot to us.We hope to welcome you back again soon!Warm Regards,

10/10 – Utmerket

rute

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect for the 10 days
Bodde her 10 netter i februar 2024
Svar fra Kevin-Guest Service Manager den 23. apr. 2024
Dear rute,Thank you so much for taking the time out of your day to share your experience with us. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

6/10 – Grei

KA HING

Bodde her 4 netter i april 2024
Svar fra Kevin-Guest Service Manager den 12. mai 2024
Dear KA HING,Thank you so much for taking the time out of your day to rating us. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 – Utmerket

Andreas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nur die Aussicht vom Balkon hat mir nicht gefallen, (Blick auf den Frühstückssaal) .Ansonsten war alles so gut wie bei den letzten 2 Besuchen.Komme gerne wieder!
Bodde her 20 netter i februar 2024
Svar fra Kevin- Guest Service Manager den 27. mars 2024
Dear Andreas,Thank you so much for taking the time out of your day to share your experience. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 – Utmerket

MaryAnn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful location. Attentive staff, clean resort, food was delicious. Excellent choice
Bodde her 14 netter i mars 2024
Svar fra Kevin - Guest Service Manager den 27. mars 2024
Dear MaryAnn,Thank you for your kind words! We're delighted to hear that you enjoyed our beautiful location, attentive staff, clean resort, and delicious food. It was our pleasure to have you as our guest, and we're thrilled that you found us to be an excellent choice. We look forward to welcoming you back soon!

10/10 – Utmerket

Kirsty

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and had everything we could want/ need
Bodde her 9 netter i mars 2024
Svar fra Kevin-Guest Service Manager den 18. mars 2024
Dear Kirsty,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

8/10 – Bra

Wayne

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The property was a bit dated but it was clean and the staff were terrific. Good food and close to shopping. About 10-15 minute walk to Bangla road. Would stay there again.
Bodde her 6 netter i mars 2024
Svar fra Kevin - Guest Service Manager den 18. mars 2024
Dear Wayne,Thank you so much for taking the time out of your day to complete rating us. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 – Utmerket

Kajikawa

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Kevin-Guest Service Manager den 18. mars 2024
Dear Kajikawa,Thank you so much for taking the time out of your day to rating us . We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 – Utmerket

Friya

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, friendly staff and close to all food places!
Bodde her 6 netter i februar 2024
Svar fra Kevin-Guest Service Manager den 9. mars 2024
Dear Friya,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024
Svar fra Piboon den 28. feb. 2024
Dear Guest,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager

2/10 – Forferdelig

Wai Chun

Bodde her 5 netter i februar 2024
Svar fra Piboon den 28. feb. 2024
Dear Wai Chun,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager

10/10 – Utmerket

Zhu

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location and great service. I like Thai smile.
Bodde her 6 netter i februar 2024
Svar fra Piboon den 28. feb. 2024
Dear Zhu,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager

10/10 – Utmerket

Theresa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would Recommend this Hotel
Bodde her 5 netter i februar 2024
Svar fra Piboon den 28. feb. 2024
Dear Theresa,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager

8/10 – Bra

daryl

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful place to stay. Most staff very happy although language barrier is quite high with various staff. Unfortunately beds are like concrete (very hard) so if you can get over this, there is no issues. Cleaning staff always smiling and engaging. Overrall , really enjoyed our stay and look forward to returning one day.
Bodde her 10 netter i februar 2024
Svar fra Kevin - Guest Service Manager den 20. feb. 2024
Dear darly,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

4/10 – Dårlig

Doug

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were fine and very attentive and the property is quite nice. My issue is that the Gardenview rooms are a party zone. Late night, talking music, etc. Did not sleep for two nights straight. Tried to get a refund on the third night, but they refused. Do not stay in the garden view rooms if you want a quiet nights sleep.
Bodde her 3 netter i februar 2024
Svar fra Kevin - Guest Service Manager den 20. feb. 2024
Dear Doug,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.We look forward to welcoming you again in the future.Yours sincerely,

10/10 – Utmerket

Anton

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Kevin - Guest Service Manager den 20. feb. 2024
Dear Anton,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 – Utmerket

Jaswinder Sonia og Brampton

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property right on the beach and wallable to manyvlical restaurant's and massage places. Shuttle at minimal cost is provide to go to patong beach area and the biggest mall in the phuket. Beach area is public so not the cleanest and need to watch your items. Breakfast buffet overlooking the ocean each morning was a treat.
Bodde her 1 natt i januar 2024
Svar fra piboon den 4. feb. 2024
Dear Jaswinder Sonia,Thank you for your lovely review! We're thrilled you enjoyed our beautiful property and convenient location. We appreciate your feedback about the public beach, and we'll address it. Delighted you loved the breakfast buffet. Hope to welcome you back soon!Kind regards,Mr.Piboon C - Hotel Manager

8/10 – Bra

Florence

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
bien
Emplacement pratique, proche de rue circulante tout en étant un peu retiré donc non bruyant. Juste en sortant sur la gauche 1 restaurant thai qui fait d'excellente glace panée et de très bons plats pour un prix dérisoire.
Bodde her 6 netter i januar 2024
Svar fra Piboon den 4. feb. 2024
Dear Florence,Thank you for your positive review! We're delighted you appreciated our convenient and quiet location near a bustling street. We hope to welcome you back soon for another enjoyable stay.Kind regards,Mr.Piboon C - Hotel Manager

10/10 – Utmerket

Robin

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were incredibly polite and helpful.
Bodde her 9 netter i januar 2024
Svar fra Kevin / Guest Service Manager den 30. jan. 2024
Dear Robin,Thank you so much for your kind words about our staff. We are thrilled to hear that you found them polite and helpful. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Warm regards,

8/10 – Bra

Stephen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall nice place to stay. Quiet and comfortable
Bodde her 7 netter i januar 2024
Svar fra Kevin / Assistant Guest Service Manager den 26. jan. 2024
Dear Stephen,Thank you so much for taking the time out of your day to rating and review our performance. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 – Utmerket

Simon

Likte: Overnattingsstedets bygg og tilstand
Front dest staff are polite and very frienly. I would recommend this place for people want to visit Phuket.
Bodde her 3 netter i januar 2024
Svar fra Piboon den 24. jan. 2024
Dear Simon,Thank you for your kind words! We're delighted to hear that our front desk staff left a positive impression. We appreciate your recommendation and look forward to welcoming you back on your next visit to Phuket.Best regards,Mr.Piboon C - Hotel Manager

10/10 – Utmerket

Hamish

Bodde her 3 netter i januar 2024
Svar fra Piboon den 24. jan. 2024
Dear Hamish,hank you for the 5-star rating! We're thrilled to hear you had a wonderful stay. We hope to welcome you back soon.Best regards,Mr.Piboon C - Hotel Manager

6/10 – Grei

David

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Pas de bar, nettoyages journaliers très variable d´un jour à l´autre, mini-bar vide, restaurant pratiquement pas fréquenté hormis pour le petit-déjeuner. Par contre, chambre et salle de bain spacieuses, belles piscines
Bodde her 13 netter i desember 2023
Svar fra Kevin / Assistant Guest Service Manager den 13. jan. 2024
Dear David,Thank you for taking the time to share your feedback with us. We appreciate your observations and apologize for any inconsistencies you experienced during your stay. We're delighted to hear that you enjoyed our spacious bedrooms, beautiful swimming pools, and breakfast offerings.We value your insights regarding the daily cleaning and the restaurant's frequency, and we assure you that we are actively working to address these concerns to enhance the overall guest experience.We hope to have the opportunity to welcome you back and provide you with an improved and more consistent stay.Warm regards,

10/10 – Utmerket

Joyce

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a great holiday, meeting up with family from UK and NZ, and having 4 rooms in the same area was a bonus. Breakfasts were great, and the Christmas Eve dinner had a great atmosphere around the pool, with staff in their red Christmas costumes. The pools were never crowded and there were always sunbeds when we needed them. A short walk to the beach.
Bodde her 10 netter i desember 2023
Svar fra Kevin-Assistant Guest Service Manager den 13. jan. 2024
Dear Joyce , Thank you for your kind review! We're delighted to hear that you had a wonderful holiday, enjoying quality time with family. It's great to know that the convenience of having four rooms in the same area added to your experience. We're thrilled that you enjoyed our breakfasts, festive Christmas Eve dinner, and the relaxed atmosphere by the pool. We appreciate your positive feedback on our staff's festive attire. It's fantastic that you found the pools uncrowded, and we're pleased to have contributed to a memorable beachside stay. We look forward to welcoming you back in the future!Warm Regards,

8/10 – Bra

KAZUHIKO

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
スタッフ一同、対応が良かった。 設備は少し古いが掃除が行き届いていて気持ちいい旅ができた。
Bodde her 5 netter i desember 2023
Svar fra Kevin-Assistant Guest Service Manager den 13. jan. 2024
Dear KAZUHIKOThank you for taking the time to share your feedback. We appreciate your kind words about our responsive staff and are delighted to hear that you had a pleasant trip. Your observation about the facilities is duly noted, and we are committed to maintaining their upkeep.We look forward to welcoming you back in the future.Best regards,

8/10 – Bra

Huu Phuc

Bodde her 4 netter i desember 2023
Svar fra Kevin-Assistant Guest Service Manager den 13. jan. 2024
Dear Huu Phuc,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 – Utmerket

Dale

Bodde her 13 netter i desember 2023
Svar fra Kevin-Assistant Guest Service Manager den 13. jan. 2024
Dear Dale,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

6/10 – Grei

Grace

Likte: Personale og service
Close to everything in Patong!
Great location as it’s about a 20 min walk to everything in Patong. The bed and pillows are comfy however no fault of the hotel, our neighbours were very loud until the early morning however the hotel were very good at sorting it out. The breakfast is an average breakfast however a lot of items to keep refrigerated were quite warm. We didn’t eat any other meals so no comment on them. Very eco-friendly as notes everywhere to use things more than once. Overall, a nice hotel for families
Bodde her 4 netter i desember 2023
Svar fra Kevin / Assistant Guest Service Manager den 15. des. 2023
Dear Grace,Thank you for your detailed review! We're delighted to hear you found our location convenient and our beds comfortable. We apologize for the inconvenience caused by noisy neighbors, but we're glad our team could assist promptly. Your feedback about breakfast temperature will be shared with our staff for improvement. We appreciate your notice of our eco-friendly efforts. We hope to welcome you and your family back for an even better experience next time!

2/10 – Forferdelig

Nitsa og Hillsborough

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023
Svar fra P den 6. des. 2023
Thank you very much for staying with us and we truly look forward to your next visit again.

8/10 – Bra

Margaret

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Great location, lovely staff. Nice big rooms, a bit dated could do with some refurbishing. Food was good but not advertised enough. Buffet nights on a Wednesday were great value for money but poorly attended. Did not like the bedding was like a sateen material. Would have preferred cotton. No menus in the room for ordering room service. No menus round the pool area. Could do with pool staff doing the rounds to see if anyone wanted drinks or food. Just lacked the finishing touches. That said would go back due to , value for money, location and staff.
Bodde her 19 netter i november 2023
Svar fra P den 5. des. 2023
Thank you very much for posting a review of your experience at Deevana Patong Resort & Spa. Your feedback is extremely significant to us. All of your comments will strictly be reviewed to all relevant departments in order to make sure that the situations you mentioned will be enhanced exactly in the future.

10/10 – Utmerket

Kim

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed 8 nights in a Delux room overlooking main pool. Nan at the Tour desk was amazing. So helpful. I cannot recommend her enough. Breakfast buffet was fantastic with so many choices. We Dined in the restaurant on 2 occasions for our evening meals and the Food so tasty well priced and the service Great. We made use of the Day spa for massages and body scrubs only slightly more expensive then on the street but so Clean and Therapist very good. Our room was cleaned on the Days we wanted by Nuch and we recieved many little personal touches, she was so lovely. The room was very sound proof and the bedding extremely comfortable. Can not fault a thing with this Resort for the very affordable price. Kim and John
Bodde her 8 netter i november 2023
Svar fra P den 5. des. 2023
Thank you very much for your constructive review of your recent stay at Deevana Patong Resort & Spa . We are definitely happy to read a good review with excellent scores. We are glad that we were able to fulfil your satisfaction and expectation during your stay with us and left home with a wonderful experience. I will share your feedback with our team and I am sure that it will encourage our staff to continue exertional performance to all of our guests with the best quality of services.Thank you again for taking your time to share your experience, and we hope that you will come back to stay with us in the near future.

2/10 – Forferdelig

Michelle

Reiste med familie
Likte ikke: Renhold og personale og service
Quite disappointed to the point where I had to check out of my room at 1am in the morning. Upon check in my room was incredibly dirty with stained sheets, hair in the bathroom, cobwebs, mirrors that were dirty, razor blade cover and a sink that backed up. While I went out to dinner I gave them the opportunity to clean the room in full and upon returning the only thing that had handled was changing sheets. I’d rethink staying here.
Bodde her 2 netter i november 2023
Svar fra Kevin-Assistant Guest Service Manager den 25. nov. 2023
Dear Michelle,I'm sincerely apologized to hear about the disappointing experience you had during your recent stay with us. Your feedback about the cleanliness and maintenance of your room is deeply concerning .Thank you for bringing these matters to our attention. We appreciate your feedback as it helps us improve our services.If given another chance, we'd love to welcome you back and provide the exceptional stay you rightfully deserve.Warm regards,

8/10 – Bra

Matthew

Bodde her 13 netter i november 2023
Svar fra P den 6. des. 2023
Thank you very much for staying with us and we truly look forward to your next visit again.