Hoteller i Parma Heights

«Initial thought was thay it looked like a very nice place. The front desk staff were nice. Within 15 minutes of checking in, someone knocked on the door and barged in with a key. A man asked if we just checked in amd then left. The lady at the front desk advised it was housekeeping, saying that he heard a noise or noise complaint, so was checking. The pool was very large, though people were outside with the door being propped open. The hotel was quite loud.»

«Price was high for the condition of the room. Plaster falling from ceiling in bathroom. A/C out in the lobby and hallway. Just a lot of little things not kept up in the bathroom.»

«Love the staff and everything wish breakfast was better»

«Room was clean and amenities worked. Toiletries were sparsely stocked, body wash, shampoo and hand soap dispensers were just above empty and weren't refilled. Staff was friendly.»

«Based on location is why I booked hotel. Check in process went smooth and front desk clerk was very friendly and helpful. Unfortunately, I would not stay at hotel again. The breakfast did not provide enough options for our party, but it was nice that a Bob Evan's was next door. Also, hotel should not provide linens with stains. Does not matter that they have been washed; seeing blood stains does not make patrons feel good about hotel.»

«We enjoyed our stay!»

«This was one of the grossest hotels I have stayed at in a very long time. The first room we were given had stains in the bathtub and mold in the crevices of the tub wall, with no air ventilator. The mirrors had black smudges on the frames, and so did the a/c unit, which I imagine are also mold. Both beds had stained sheets. The second room was the exact same, but less intense. I pulled back the sheet, and there was a big yellow pee stain on it.Absolutely disgusting. The hallway we stayed in ...

«No breakfast and I did not see the advertised hot tub. The onsite restaurant was closed and there were not many restaurants in the area.»

«good staff,good for the price.»

«I was pleasantly surprised by this hotel. It has character and the rooms are very spacious (it’s rare that our family of five doesn’t feel on top of each other). Every staff member we encountered was friendly and went out of their way to be helpful. Others have complained of noise but we thankfully did not experience that. I think this is my favorite hotel in a long time.»

«The person who works the day shift is kind and helpful. The owner has a tendency to be short with clients, cuts off patrons while they are speaking, and needs guidance in providing quality customer service. The room was fine; however, it is time for new carpet. The toilet/shower room is extremely small. Overall, the hotel is well maintained and clean.»

«We stayed on a Saturday night into Sunday, we booked a king size bed with a sofa bed. In reservation I included the fact that we would be traveling with our children and their ages, as requested. We arrived at our room and noticed there wasn’t any linens for the sofa bed for our two very young kids. I tried calling front desk 3 times and the line kept getting picked up & disconnected. I notified the front desk person when we were heading out to our activities on Saturday early after noon, ...

«Long wait to check-in. Staff friendly and efficient. Parking was easy.»

«Okay»

«Very clean and quiet»

«Good location. Clean rooms. Delicious continental breakfast. Dog-friendly. We enjoyed our stay at Hampton. Everything we would expect was there. Special thanks to the staff of this hotel for going above and beyond to make sure we were comfortable.»

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»

«Pool was not open, room was ok, water pressure was great»