Hoteller i Parma Heights

«Nice experience booking a last minute stay that’s close to CLE airport. I arrived rather late anr night and was welcomed warmly by front desk staff and told to let them know if I needed anything. A very basic breakfast is available at any time for travelers, not just a few morning hours. The hotel was clean and bright. As a female traveling solo, it felt safe and secure. The facility is an older building that shows some wear in the hallways/doors but for a brief stay close to the airport I ...

«Love the staff and everything wish breakfast was better»

«The location of the facility is good, however the room had a dank odor and the ceiling definitely looked like it had mildew. The window had noticeable water damage.»

«Great little weekend away. Clean room and good staff :)»

«Nice clean room. Renovated. Bathroom was well stocked with an excellent shower with great waterpressure. Breakfast was plentiful and well stocked. Comfortable bed and pillows. Good AC which kept the room at a very comfortable temperature. Only suggestion is maybe an additional trash container.»

«good place»

«Front desk staff was great.»

«The room i had was fairly decent. I was really surprised since the exterior and landscaping is in terrible shape. I honestly think their prices are to high there though because it looks slummy. I was also conversing with others staying there and they said I got 1 of the better rooms. Plus they also charge you $20 a night for a pet, which is not stated on their website so just an FYI. Would I stay there again? Prob not since it sounds like I got lucky. Everything in the room was clean.»

«Rooms smelled like cat pee and were dirty/dingy. Tried to get a different room and had the same issue. Multiple people were asking for refunds and different rooms. It was the front desk person's first day, and she couldn't answer any questions, didn't know how to transfer rooms, and at one point just stopped talking. Horrible experience.»

«No breakfast and I did not see the advertised hot tub. The onsite restaurant was closed and there were not many restaurants in the area.»

«There were no working ice Machine on 3 floors. I was able to get ice at the bar right away .. and with a smile.»

«Great and polite employees»

«Nice clean room, everything was in pristine order. Parking is free and safe location. Everything you need is walking distance with Bob Evans Restaurant across the parking lot. Shopping Center across the street and Costco as well. So many restaurants on Mayfield Rd to choose from. Hotel was safe and secure, the only downside was the Marijuana smokers, the hotel has a policy of no smoking whatsoever, but these people didn't care. I recommend this hotel however, the staff is also very friendly and ...

«Great hotel extremely clean. Great for pup green space doggie bags. Definitely stay again»

«Everything was pretty good except the bar/restraunt closed 2 hrs earlier than the hours posted on the website. We ended up having to door dash food.»

«When we arrived at the hotel and entered the room we right away noticed the room had a smell to it. I right away wanted to take a bath and relax but the bath tub was horrible looking. Called the front desk he sent up housekeeping who couldn’t speak English so she sprayed the tub and scrubbed it with a brush to show me whatever it was in the tub wasn’t coming off. Needless to say we didn’t use the shower or tub. Toilet seat was broke- chair in the room was stained and had food on it. Wont be ...

«It was a decent place to stay.»

«The room was clean - breakfast was over too soon - but this hotel was better than the one I booked in n. Tonawanda by»

«I think the only thing that was lacking was dietary options in the breakfast. Gluten allergies are very hard on the body. Having some gluten-free options that are clearly marked and individually wrapped, give accessibility options. They could be made available upon request if some items require refrigeration or freezing.»

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»