Hoteller i Parkville

«The room smelled like a combination of ammonia, dog urine and a cleaning agent that didn’t cover the smells. The water pressure was very low in shower and previous hairs left in shower and toilet area»

«I asked 3 times on Friday, starting g in the early AM, for my room to be serviced. I was heading out early and would be back at noon. Never was serviced. Asked again, left again, still wasn’t serviced. Saw your housecleaning team in the hall, asked them to service again as they were on the 1st floor, still didn’t service. The 1st room I checked into smelled like mildew and the bathroom door was broken. They moved me. Stilled smelled like mildew, but at that point just wanted a room. Then it ...

«Clean room and pool»

«very reasonably priced»

«Bring back the coffee maker I really missed. Thanks»

«Property is under massive renovation. Construction materials are scattered in and out of the buildings. Parking lot was full of nails and barely usable. Several of the security doors had no locks. Hallways had no air conditioning. Our suite had no sitting area. The shower had no hot water. Kitchen had cookware but no eating utensils. Breakfast was biscuits and gravy, powdered eggs and undercooked sausage and bacon. Inedible at best. Unfortunately we had booked three nights and never felt safe ...

«Housekeepers did a very cursory job. We were there for 5 days and I don’t believe the carpet was ever swept. There was a disgusting stain on our window shade, which they tried to clean unsuccessfully. They said it would be replaced if it couldn’t be cleaned, but never was. Front desk staff was very pleasant and helpful. Overall, just adequate for travelers.»

«Good»

«Very clean bathrooms and casino floor is nice. Didn’t eat here except the late night pizza from the far end of the casino floor at the bar. I think they stayed open until 2am or something»

«The room was Ok but not fantastic…there were dirty hand prints on the front door and and bathroom door…dirt on the lamp shades, dirt on the wall by the bed. My real issue is with the mini fridge…you can tell that fridge had been leaking for some time and nothing had been done…the cabinet was coming apart from the water damage. I can only imagine what kind of mold was under there. I was also very disappointed with the casino, nothing about gambling there was fun…I lost with literally every spin. ...

«I wanted to give this hotel a chance after the poor reviews that I read. First impresssions at the front office were not promising. I did like that the outside door required a key card to enter the building. I did notice the dirty rugs in the hallway. Our room wasn’t cleaned throughly. I found chip pieces on the carpet and there were a couple of hairs in the tub. I did like the toiletries that were provided. Again I wanted to like the hotel because I can tell the owner is working on ...

«Room had mold on ceiling. No arguments to move into different room but that room the tv didn’t work.»

«Convenient location; excellent breakfast buffet»

«My son and I loved the breakfast in the morning. It was a great place to stay.»

«Class hotel but casino was small»

«It was a wonderful experience. For my son, the highlight was the sparkling water dispenser in the lobby!»

«Room was very clean, and nicely appointed.»

«Breakfast was lacking, staff was friendly, room was clean»

«Great place to stay»