Hoteller med basseng i Palatupana

"Beautiful nature and safari in Yala was amazing. When walking into the hotel reception you get the impression of the hotel being luxurious as advertised. However, when dining, getting to the pool area and into the accommodation everything is outdated and in poor/tires condition. Quite disappointed, as the hotel was quite expensive, the food was bad to mediocre, and they charge a ridiculous service charge/tax on over 30(!!)%. Was looking forward to enjoy a “luxury” hotel as advertised, and the pictures looked amazing. In reality, the place needs a major renovation and update to justify the claim as being a luxury hotel. The food quality needs to be improved to justify these prices. The staff were friendly, but had extreme poor English skills, which made them misunderstand orders and inquiries all the time. Oh by the way, a lot of ants everywhere to be found in the accommodation. Can’t recommend this place for this price range. "