Hoteller i Pacific Coast Highway – Noble House i Pacific Coast Highway, California

«I reserved a veranda room but was assigned a room that faced a wall and an area of dirt, with neither a view nor a usable balcony. When I brought this to the staff’s attention, I was told there was nothing they could do because the hotel was at capacity. This was surprising, as we arrived around 1:30 PM, well before the official check-in time. So it was unclear how the property could already be fully booked. Unfortunately, this meant we did not receive the room type we had paid for, and the ...

«The staff was good to work with. Food was below par. We upgraded for 150 dollars so our view of the parking lot would be better. Our view was at the room on the other side of the center area. Not that great, »

«エクスペディアで朝食は6:30からと記載されているにもかかわらず、実際は7時からとなっており、朝食を摂ることができなかった。 駐車場スタッフやチェックイン時のスタッフは対応よかったが、朝のスタッフや朝食のご記載などにより満足度が下がってしまった。»