Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 269 av totalt 467 anmeldelser." "
10 – Utmerket
269
Rangering på 8 − Bra. 143 av totalt 467 anmeldelser." "
8 – Bra
143
Rangering på 6 − Grei. 34 av totalt 467 anmeldelser." "
6 – Grei
34
Rangering på 4 − Dårlig. 16 av totalt 467 anmeldelser." "
4 – Dårlig
16
Rangering på 2 − Forferdelig. 5 av totalt 467 anmeldelser." "
2 – Forferdelig
5
9,4/10
Renhold
9,0/10
Personale og service
8,6/10
Fasiliteter
9,2/10
Overnattingsstedets bygg og tilstand
8,6/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Øyvind
26. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Great service from very friendly staff. Excellent location, close to everything.
The treated us so well. Thank you
Øyvind
Bodde her 3 netter i februar 2024
Svar fra Belen Arcos den 27. feb. 2024
De Oyvind, Thank you for your amazing feedback and great score. We truly appreciate it. I am glad to hear that you enjoyed and liked our location and helpful staff. We hope to welcome you soon. Best regards, Belen- Assistant Reception Manager
8/10 – Bra
Johnny
20. juni 2023
Johnny
Bodde her 3 netter i juni 2023
Svar fra Edina den 19. juli 2023
Dear Johnny, Thank you for choosing to stay at Courtyard Oxford City Centre! We appreciate you for taking the time to share your feedback and I hope you choose to stay with us again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager
4/10 – Dårlig
Verifisert reisende
1. sep. 2019
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Dårligste frokost på lenge. Og daglig mas og å betale den om igjen.
Verifisert reisende
Bodde her 4 netter i august 2019
Svar fra Ops Manager den 1. sep. 2019
Thank you for your feedback. Your comments will be shared with the respective teams.
Louise Bird, Operations Manager
10/10 – Utmerket
Shohra
23. aug. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Shohra
Bodde her 3 netter i august 2019
Svar fra Ops Manager den 23. aug. 2019
Dear Shohra,
Thank you for a great Score. Glad you enjoyed your stay.
Kind Regards,
Louise Bird, Operations Manager
10/10 – Utmerket
Susan
Reiste med partner, Reiste med en gruppe
20. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved our stay
Susan
Bodde her 2 netter i mai 2024
8/10 – Bra
Angela og Allen
Reiste med partner
12. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
But really very expensive
Angela
Bodde her 2 netter i mai 2024
10/10 – Utmerket
Nicholas
Reiste med partner
12. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Relaxed feel. Close to the centre of it all, but at the same time away from it all.
Nicholas
Bodde her 1 natt i mai 2024
Svar fra Belen Arcos den 14. mai 2024
Dear Nicholas, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager
10/10 – Utmerket
Wesley
10. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good place to stay. Good staff, very convenient location. No surprises.
Wesley
Bodde her 1 natt i mai 2024
Svar fra Belen Arcos den 14. mai 2024
Dear Wesley, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager
10/10 – Utmerket
Kristin
8. mai 2024
Likte: Overnattingsstedets bygg og tilstand
Kristin
Bodde her 1 natt i mai 2024
Svar fra Belen Arcos den 14. mai 2024
Dear Kristin, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager
10/10 – Utmerket
Julia
1. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Julia
Bodde her 1 natt i april 2024
Svar fra Belen Arcos den 14. mai 2024
Dear Julia, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager
10/10 – Utmerket
Jayna
21. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I chose the hotel because it was close to the train station and near the areas I wanted to visit. The room was lovely and very quiet. The staff was very helpful with directions and arranging taxis.
Louise helped me resolve a challenge to my reservation.
I would definitely stay here again when I am in the area
Jayna
Bodde her 1 natt i april 2024
Svar fra Belen Arcos den 14. mai 2024
Dear Jayna, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager
10/10 – Utmerket
James
16. apr. 2024
James
Bodde her 1 natt i april 2024
Svar fra Belen Arcos den 14. mai 2024
Dear James,On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager
10/10 – Utmerket
Robert E.
Reiste med partner
14. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A nice property with beautiful views and close to the city center. Would stay again.
Robert E.
Bodde her 1 natt i april 2024
Svar fra Belen Arcos den 14. mai 2024
Dear Robert, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed and liked our location. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager
10/10 – Utmerket
Annika
Reiste med partner
14. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Very clean room and in great condition. Given an upgrade as a gesture of good will. Would recommend.
Annika
Bodde her 1 natt i april 2024
Svar fra Belen Arcos den 14. mai 2024
Dear Annika, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager
10/10 – Utmerket
Louise
Reiste med familie
13. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
it was clean
Louise
Bodde her 2 netter i april 2024
Svar fra Belen Arcos den 14. mai 2024
Dear Louise, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager
10/10 – Utmerket
Gloria
5. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Gloria
Bodde her 3 netter i april 2024
Svar fra Belen Arcos den 14. mai 2024
Dear Gloria, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager
8/10 – Bra
Barbara
2. apr. 2024
Barbara
Bodde her 1 natt i mars 2024
Svar fra Belen Arcos den 14. mai 2024
Dear Barbara, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager
10/10 – Utmerket
Daichi
Reiste med familie
27. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
very helpful staff
Daichi
Bodde her 1 natt i mars 2024
Svar fra Belen Arcos den 14. mai 2024
Dear Daichi, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed and liked our helpful staff. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager
6/10 – Grei
Helen
Reiste med familie
25. mars 2024
Likte: Renhold og fasiliteter
Mediocre hotel. Clean but small rooms. Bar staff unfriendly but reception staff excellent. Adequate but would not choose to stay again.
Helen
Bodde her 2 netter i mars 2024
Svar fra Ops Manager den 26. mars 2024
Dear Helen,Thank you for your feedback following your recent stay with us. I am sorry to read your feedback on the bar staff and can only apologise for this. I have reached out to you directly and hope to be able to welcome you back to the hotel if your travels bring you back to the area.Kind Regards,Louise Bird, Operations Manager
10/10 – Utmerket
David
24. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
David
Bodde her 1 natt i mars 2024
Svar fra Belen Arcos den 14. mai 2024
Dear David, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager
10/10 – Utmerket
Alex
Reiste med en gruppe
24. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Right in the heart of the city, excellent service, clean and tidy hotel. Shame there’s no parking available but I parked at the train station which was only a 5 min walk away.
Alex
Svar fra Belen Arcos den 14. mai 2024
Dear Alex, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear that you enjoyed your stay with us. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager
4/10 – Dårlig
Jan
18. mars 2024
Jan
Bodde her 1 natt i mars 2024
Svar fra Belen Arcos den 14. mai 2024
Dear Jan, On behalf of the entire team, I want to thank you for sharing you experience following your recent stay at Courtyard Oxford City Centre. I am sorry to hear that we did not meet your expectations. If you could provide more details, it will be very helpful to improve our service. We hope to welcome you very soon. Best regards, Belen- Assistant Reception Manager
6/10 – Grei
Kay
17. mars 2024
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Kay
Svar fra Arvind Bhardwaj den 19. mars 2024
Dear Kay,Thank you for taking the time to leave a review. I am keen to know more about your experience during your stay to better understand the areas we can focus on for improvement. Please feel free to contact me on hotelmanager@courtyardoxfordcitycentre.co.ukRegards Arvind BhardwajHotel Manager
10/10 – Utmerket
Endre
4. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Endre
Bodde her 5 netter i februar 2024
Svar fra Arvind Bhardwaj den 8. mars 2024
Dear Endre,Thank you so much for taking the time to leave the review. It is always encouraging for the team to see a positive review. Once again thank you and we hope to welcome you again in near future. Regards Arvind Bhardwaj
10/10 – Utmerket
Coralie
Reiste med familie
25. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Moins de 15min à pied de la gare, proximité à pied et rapide de tous les centres d’intérêt de la ville… produits de qualité au petit dej. Chambre propre et spacieuse.
Parfait
Coralie
Bodde her 1 natt i februar 2024
Svar fra Belen Arcos den 26. feb. 2024
Dear Coralie, Thank you for taking your time to review your experience following your recent stay at Courtyard by Marriott Oxford City Centre. I am glad to hear that you liked our location, rooms and breakfast. We hope to welcome you back soon. Best regards, Belen-Assistant Reception Manager
10/10 – Utmerket
Willam
Forretningsreisende
19. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Willam
Bodde her 3 netter i februar 2024
Svar fra Belen Arcos den 19. feb. 2024
Dear William, Thank you for your wonderful score. We hope to welcome you soon. Best regards, Belen-Assistant Reception Manager
10/10 – Utmerket
Johannes
18. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Johannes
Bodde her 2 netter i februar 2024
Svar fra Belen Arcos den 26. feb. 2024
Dear Johannes, On behalf of the entire team, I would like to thank you for sharing your experience following your recent stay at Courtyard Oxford City Centre. Thank you for you great score. We truly appreciate it.We hope to welcome you soon. Best regards, Belen- Assistant Reception Manager
8/10 – Bra
James
Reiste med en gruppe
18. feb. 2024
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Great location and clean tidy hotel.
Great location, good condition, clean and tidy. Could have got 5/5 if they had an express checkout and were more helpful to speed our departure.
James
Bodde her 1 natt i februar 2024
Svar fra Belen Arcos den 19. feb. 2024
Dear James, Thank you for taking your time to share your experience following your recent stay with us. Your feedback is very appreciated. We hope to welcome you soon. Best regards, Belen-Assistant Reception Manager
6/10 – Grei
Linda
15. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was in a great position for town ,clean and helpful staff ,the rim was attractive but small ,facing onto other rooms and you couldn’t open the window so I felt uncomfortable,the rooms faced into castle and had a window that opened,for the money I paid I was disappointed
Linda
Bodde her 1 natt i februar 2024
Svar fra Edina den 15. feb. 2024
Dear Linda,Thank you for choosing to stay at Courtyard Oxford City Centre. I appreciate you taking the time to share your feedback with us. I'm glad to hear that you found the location to be great and the staff to be helpful. Regarding the windows unfortunately we have advised that it's due to health and safety and as the hotel has filtration system we allow only to navigate the air through the ventilation.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely,Edina BliznikRestaurant & Bar Manager
8/10 – Bra
Seunghyun
Reiste med familie
3. feb. 2024
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
위치가 매우 좋은 호텔입니다. 시설도 깔끔합니다. 다만 방 크기가 작습니다
Seunghyun
Bodde her 7 netter i januar 2024
Svar fra Edina den 15. feb. 2024
Dear Seunghyun, Thank you for choosing to stay at Courtyard Oxford City Centre! We appreciate you for taking the time to share your feedback and I hope you choose to stay with us again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager
10/10 – Utmerket
Christine
Reiste med familie
29. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent all round . The hotel was clean, quiet and in easy walking distance of the train station and all the attractions of the city. The breakfast was good. The staff were friendly and efficient .
Christine
Bodde her 1 natt i januar 2024
Svar fra Belen Arcos den 31. jan. 2024
Dear Christine, Thank you for your wonderful feedback. I am glad you enjoyed your stay with us. We hope to welcome you back soon. Best regards, Belen-Assistant Reception Manager
6/10 – Grei
Martin
Reiste med familie
28. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Surprised this hotel carries the Marriott name
Unlike any Marriott I’ve stayed in before. Fresh, clean and modern but totally impractical bathroom, limited food served in a soulless restaurant and poor quality. Breakfast was also poor. Had to send a dinner and breakfast dish back to the kitchen. Great staff and good location.
Martin
Bodde her 1 natt i januar 2024
Svar fra Belen Arcos den 31. jan. 2024
Dear Martin, Thank you for taking your time to review your experience following your recent stay at Courtyard Oxford City Centre. I appreciate your honest feedback and I have shared it with our leadership team. We will work to improve our service and avoid this issues on future occasions. Best regards, Belen-Assistant Reception Manager
10/10 – Utmerket
Donna og Nutley
Reiste med familie
24. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel,Great area close to everything!!
Donna
Bodde her 2 netter i januar 2024
Svar fra Edina den 25. jan. 2024
Dear Donna,Thank you for choosing to stay at Courtyard Oxford City Centre! We appreciate you for taking the time to share your feedback. I'm glad that you found the hotel lovely and the location great. We hope to welcome you again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager
10/10 – Utmerket
RONG og Hong Kong
22. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent service.
RONG
Bodde her 5 netter i januar 2024
Svar fra Edina den 25. jan. 2024
Dear Rong, Thank you for choosing to stay at Courtyard Oxford City Centre! We appreciate you for taking the time to share your feedback. I'm glad to hear that you enjoyed your stay and I hope you choose to stay with us again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager
10/10 – Utmerket
William
19. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent stay room and amenities great. Staff friendly and helpful Breakfast an extra charge but well worth it. One small issue the thermostat did not work properly and the night was very cold. All in all a great place to stay and would definitely return here.
William
Bodde her 2 netter i januar 2024
Svar fra Belen Arcos den 22. jan. 2024
Dear William, Thank you for sharing your experience following your recent stay at Courtyard Oxford City Centre. I am glad to hear you enjoyed your stay with. I appreciate you bringing to our attention the issue with the thermostat. I will share your message with the maintenance and leadership team.Once again, thank you for your feedback. Best regards,Belen-Assistant Reception Manager
8/10 – Bra
Michael
7. jan. 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Michael
Bodde her 1 natt i januar 2024
Svar fra Edina den 11. jan. 2024
Dear Michael, Thank you for choosing to stay at Courtyard Oxford City Centre! We appreciate you for taking the time to share your feedback and I hope you choose to stay with us again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager
8/10 – Bra
Andrew
5. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Andrew
Bodde her 1 natt i januar 2024
Svar fra Edina den 11. jan. 2024
Dear Andrew, Thank you for choosing to stay at Courtyard Oxford City Centre! We appreciate you for taking the time to share your feedback and I hope you choose to stay with us again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager
2/10 – Forferdelig
Urs
4. jan. 2024
Urs
Bodde her 2 netter i desember 2023
Svar fra Edina den 11. jan. 2024
Dear Urs,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologise for failing to meet your expectations. If you have the time to elaborate on your feedback, it would help me greatly to have a better understanding of your low score. Any additional feedback that you provide will go towards offering the associates retraining and re-looking at any offerings or services that we currently provide. Once again, thank you for the feedback you have already provided and look forward to hearing back from you soon.Regards,Edina BliznikRestaurant & Bar Manager
8/10 – Bra
Anisa
29. des. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Anisa
Bodde her 1 natt i desember 2023
Svar fra Edina Bliznik den 5. jan. 2024
Dear .Anisa, Thank you for choosing to stay at Courtyard Oxford City Centre! We appreciate you for taking the time to share your feedback and I hope you choose to stay with us again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager
10/10 – Utmerket
Verifisert reisende
29. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location and very comfortable.
Verifisert reisende
Bodde her 2 netter i desember 2023
Svar fra Edina den 5. jan. 2024
Dear Anonymus, Thank you for choosing to stay at Courtyard Oxford City Centre! We appreciate you for taking the time to share your feedback and I hope you choose to stay with us again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager
10/10 – Utmerket
Cynthia og Lakewood
Reiste med familie
28. des. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic hotel! This was such a good choice: clean, quiet, great customer service, location, modern, and an overall excellent experience. Don’t hesitate to book your rooms here!
Cynthia
Bodde her 4 netter i desember 2023
Svar fra Edina Bliznik den 5. jan. 2024
Dear Cynthia,Thank you for your review. I'm pleased to hear that your experience was excellent. We do hope to welcome you again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager
10/10 – Utmerket
Alexis
Forretningsreisende
14. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Alexis
Bodde her 1 natt i desember 2023
Svar fra Arvind Bhardwaj, Hotel Manager den 18. des. 2023
Dear Alexis,Thank you very much for excellent rating. It means a lot to us. It boosts the morale of the team and keeps them motivated. Look forward to welcoming you again in near future.
10/10 – Utmerket
Jean-Dominique
13. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Excellent hôtel, well located, clean and comfortable.
Jean-Dominique
Bodde her 1 natt i desember 2023
Svar fra Arvind Bhardwaj, Hotel Manager den 18. des. 2023
Dear Jean-Dominique,Thank you for an excellent review with 10/10. I am pleased to hear that your stay was comfortable and location was excellent. We do hope to welcome you again in distant future.
6/10 – Grei
Benjamin
Forretningsreisende
13. des. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Modern business hotel but not value for money
Pleasant little hotel for a business traveller in good location, but room small and lacking in character for price point - would much rather stay at nearby Malmaison for only slightly more, where rooms and chracater far better.
Benjamin
Bodde her 2 netter i desember 2023
Svar fra Arvind Bhardwaj, Hotel Manager den 18. des. 2023
Dear Benjamin,Thank you for taking the time to leave the review. I am glad to hear that the location was good. I am sorry to hear that the space in the room and its character didnt meet your expectations. The prices are based on the demand in Oxford and they generally high when there are various events are held which bring a large number of visitors in the area. I do hope to welcome you again in the future. Once again thank you for taking the time to leave the review.
8/10 – Bra
Fraser
Reiste med familie
12. des. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location.
Fraser
Bodde her 1 natt i desember 2023
Svar fra Edina Bliznik den 5. jan. 2024
Dear Fraser, Thank you for choosing to stay at Courtyard Oxford City Centre! I'm glad to hear that you found the location great. We appreciate you for taking the time to share your feedback and I hope you choose to stay with us again in the future.Sincerely,Edina BliznikRestaurant & Bar Manager
6/10 – Grei
Felix
Forretningsreisende
6. des. 2023
Likte: Renhold, personale og service og fasiliteter
Nice location, close to Westgate mall and many of the Oxford colleges. Hotel is clean and staff are friendly enough. The sink in my room (313) did not drain properly and that was a bit frustrating. Drycleaning was a complete disaster. Not only did they not return my clothes on time, the quality of the clean was rubbish.
Felix
Bodde her 4 netter i november 2023
Svar fra Arvind Bhardwaj, Hotel Manager den 8. des. 2023
Thank you so much for sharing your feedback. We're overjoyed to hear that you enjoyed our prime location near Westgate mall and the charm of the nearby Oxford colleges. Your kind words about our clean facilities and friendly staff truly warm our hearts.We apologise for any inconvenience you experienced with the sink in room 313. We appreciate your feedback and wish you had informed our team during your stay; we would have been more than happy to promptly address and resolve the issue to ensure your absolute comfort.Additionally, we sincerely apologise for the hiccup with the dry cleaning service. Your experience does not reflect the high standards we strive to maintain. Rest assured, we will review and address this matter to ensure it doesn't happen again.Despite these challenges, we're genuinely grateful for some of your positive comments, and we hope to have the pleasure of welcoming you back for an even more delightful stay in the future.
6/10 – Grei
KAZUYUKI
Reiste med partner
2. des. 2023
Likte: Renhold, personale og service og fasiliteter
Considering the price of other surrounding options, Not impressive room, no bath tab, amenity was not fully replenished at check-in time, small floor size
All over standard is high
KAZUYUKI
Bodde her 1 natt i november 2023
Svar fra Belen Arcos den 6. des. 2023
Dear Kazuyuki, Thank you for staying at Courtyard Oxford City Centre. We appreciate your feedback. I am very sorry if we fell short of meeting your expectations while you stayed with us. I have shared your review to our leadership team on our commitment to improve our service. Thank you again for your time. Best regards, Belen-Assistant Reception Manager
6/10 – Grei
Dana
24. nov. 2023
Likte: Renhold og personale og service
Dana
Bodde her 2 netter i november 2023
Svar fra Belen Arcos den 3. des. 2023
Thanks for staying with us. We appreciate your feedback!
10/10 – Utmerket
Sungmoon
16. nov. 2023
Sungmoon
Bodde her 2 netter i november 2023
Svar fra Reception Manager den 22. nov. 2023
Dear Sungmoon,Thank you for staying with us at Courtyard City Centre.We appreciate you taking the time to share your scores and we hope you had a lovely stay. We hope we welcome you once again if your travels bring you to the area.Kind regardsSimeon LalovReception Manager
10/10 – Utmerket
Neil
12. nov. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Superb!
Changed to this hotel as previous venue was not up to standard on arrival so immediately left.
Can’t fault the Courtyard. Team were all so friendly and helpful. They noticed it was my birthday and we found a birthday card and bottle of wine in our room. Very happy with location, really convenient for all central Oxford sights and close to our daughters college too.
Definitely will return.
Neil
Bodde her 1 natt i november 2023
Svar fra Belen Arcos den 3. des. 2023
Dear Neil, Thank you for your fantastic feedback. We appreciate your kind words. I am glad you had a pleasant stay with us. We hope to welcome you soon. Best regards, Belen-Assistant Reception Manager