Eksteriør
Sjekk tilgjengelighet

Anmeldelser av Tru By Hilton Orlando Convention Center Area, FL

2.5 out of 5
Tru By Hilton Orlando Convention Center Area, FL
6461 Westwood Boulevard, Orlando, FL

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 1611 av totalt 2280 anmeldelser." "
Rangering på 8 − Bra. 396 av totalt 2280 anmeldelser." "
Rangering på 6 − Grei. 167 av totalt 2280 anmeldelser." "
Rangering på 4 − Dårlig. 48 av totalt 2280 anmeldelser." "
Rangering på 2 − Forferdelig. 58 av totalt 2280 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Torgeir

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel in Orlando. Spacious room with comfortable bed. Centrally located. Crowded breakfast area with long queues one of the mornings we stayed there. 15 dollar parking fee per night.
Bodde her 4 netter i juli 2023
Svar fra Greg den 7. aug. 2023
Dear Torgeir, thank you for taking the time to leave a review. I am so happy to read you've enjoyed your stay with us. We hope to see you again soon!

10/10 – Utmerket

Luciana

Reiste med familie
Likte: Fasiliteter
Great
Bodde her 3 netter i april 2024

10/10 – Utmerket

Kaitlyn

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Catherine den 23. mai 2024
Thank you for staying with us, we hope to see you again soon!

10/10 – Utmerket

Hannah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome stay
Bodde her 4 netter i mai 2024
Svar fra Ian Lloyd, Front Office Supervisor den 22. mai 2024
Excellent! Thank you Hannah for your feedback. We are Tru-ly happy to hear that you had an awesome stay with us!

8/10 – Bra

Fior

Reiste med partner
Likte: Personale og service og fasiliteter
Quick check in. Friendly staff Good variety for breakfast Loved the late check out Cons Pool not heated Could have been a little cleaner in the room and hall areas
Bodde her 1 natt i mai 2024
Svar fra Airiana den 21. mai 2024
Dear Fior , thank you so much for taking the time to leave us a review! We are delighted to hear that you had a wonderful experience during your stay at our hotel. We strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable experience we hope to look forward to welcoming you back in the future and providing you with another outstanding experience.

10/10 – Utmerket

Nicholas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
W
Bodde her 1 natt i mai 2024
Svar fra Ian Lloyd, Front Office Supervisor den 21. mai 2024
Excellent! Thank you Nicholas for your feedback. We are Tru-ly happy to hear that you enjoyed your stay with us!

10/10 – Utmerket

Milagros

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lugar tranquilo, limpio y ordenado, además el desayuno exquisito y café a todas horas. Además bien económico. Un lugar que recomiendo, gracias
Bodde her 1 natt i mai 2024
Svar fra Ian Lloyd, Front Office Supervisor den 21. mai 2024
Excellent! Thank you Milagros for your feedback. We are Tru-ly happy to hear that you enjoyed your stay with us!

10/10 – Utmerket

Steven

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing hotel
Bodde her 3 netter i mai 2024
Svar fra Ian Lloyd, Front Office Supervisor den 21. mai 2024
Excellent! Thank you Steven for your feedback. We are Tru-ly happy to hear that you enjoyed your stay with us!

10/10 – Utmerket

Elizabeth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Mike den 21. mai 2024
Thank you for choosing to stay at the Tru by Orlando Convention Center! We appreciate you taking the time share feedback regarding your experience. The team will be please to know that we exceeded your expectations. We look forward to seeing you in the future! Regards, Mike FattaGeneral Manager

8/10 – Bra

Coralis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mai 2024
Svar fra Ian Lloyd, Front Office Supervisor den 21. mai 2024
Excellent! Thank Coralis for your feedback. We are Tru-ly happy to hear that you enjoyed your stay with us!

8/10 – Bra

Michael R.

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was gated giving us an extra feeling of safety. Good breakfast with plenty of seating. A minimalist feeling in our room, but it had everything we needed for a comfortable stay.
Bodde her 2 netter i mai 2024
Svar fra Airiana den 19. mai 2024
Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that you had a wonderful experience during your stay at our hotel. We are grateful for your trust in our hotel and for choosing us as your preferred accommodation. We look forward to welcoming you back in the future and providing you with another outstanding experience.

10/10 – Utmerket

ivonne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent!! Came back soon!
Bodde her 3 netter i mai 2024
Svar fra SS den 19. mai 2024
Hi Ivonne! Thank you very much for your feedback! We hope to see you again!

10/10 – Utmerket

Edwin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Cassie Night Auditor den 20. mai 2024
Hi Edwin,Thank you for the review .We are happy you enjoyed your stay here at Tru by Hilton and look forward to seeing you again.

10/10 – Utmerket

JIMMI

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good
Bodde her 1 natt i mai 2024
Svar fra SS den 19. mai 2024
Hello Jimmi, thank you for taking the time in rating our property! We are extremely happy that you enjoyed your stay with us. Come back soon!!

8/10 – Bra

Jennifer

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Pros: Huge family friendly lobby with pool table, games, and lots of seating. Cons: Bathroom was not very clean and there were no blackout shades in the room. Room needed some maintenance and the app didn’t work.
Bodde her 1 natt i mai 2024
Svar fra SS den 19. mai 2024
Hi Jennifer! Thank you very much for your feedback, we will definitely address these issues with the proper departments. We hope to see you again soon!

8/10 – Bra

Danira

Reiste med familie og små barn
Likte: Fasiliteter
Todo bien
Bodde her 2 netter i mai 2024
Svar fra Cassie den 19. mai 2024
Hi Danira, Thank you for the review. We are happy you enjoyed your stay here at Tru by Hilton.

10/10 – Utmerket

Cathy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Simple checkin, decent breakfast, nice spacious clean room.
Bodde her 1 natt i mai 2024
Svar fra Ian Lloyd, Front Office Supervisor den 21. mai 2024
Excellent! Thank you Cathy for your feedback. We are Tru-ly happy to hear that you enjoyed your stay with us!

10/10 – Utmerket

Zulaida

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Desayuno
Bodde her 3 netter i mai 2024
Svar fra Ian Lloyd, Front Office Supervisor den 21. mai 2024
Excellent! Thank you Zulaida for your feedback. We are Tru-ly happy to hear that you enjoyed our breakfast and your stay with us!

10/10 – Utmerket

Wylie Dwayne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent Service. Excellent Facilities
Bodde her 1 natt i mai 2024
Svar fra Cassie Night Auditor den 17. mai 2024
Wylie,Thank you for your review we are glad you had a tru-ly enjoyable stay here with us at Tru by Hilton and look forward to seeing you again.

10/10 – Utmerket

JEREMY

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Catherine den 18. mai 2024
Thank you for staying with us, we hope to see you again soon!

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and Spacious. Very Budget friendly during the weekdays.
Bodde her 2 netter i mai 2024
Svar fra Garrett den 17. mai 2024
Thank you for your recent feedback, we are glad to hear you enjoyed you stay at TRU by Hilton. We hope we see you back again soon.

2/10 – Forferdelig

Ronnie

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
ONE HUNDRED PERCENT DIFFERENT BY THE NICKLE AND DIMMING OF TUR (Totally Unanticipated Robery) By Hilton! My flight was two hours late arriving from Panamn city Panama. In a would were first impression is everything. We where confronted by a vagrant sleeping outside at the entrance to the building. I was very concerned as to the quality of the your establishment. Upon entering I asked the person at the front desk about the vagrant. I was told that he was a guest who passed out and fell asleep there so it was OK! This was signs of what was coming! Prior to arriving I reach out to your reservations center informing them of my flight delay and that they notified Tru By Hilton Hotel requesting that my room be held. When arrived i was greeted by a non-enthusiastic young lady who let me know it was ok for derelicts to sleep in the doorway. I presented my credentials and she said the king bed room I booked five weeks prior to my arrival was given to another patron. Completely disappointed I took what was available. Next disappointment came in the form of a cheap hotel short-stay deposit fee of approximately two hundred dollars. I exist on our pension set budget especially after spending two months in Trinidad and ten days in Panama City Panama. Said fee was never indicated throwing off my budget. I expressly requested free parking. I was charged $19 per night in 2024 unbelievable.
Bodde her 4 netter i april 2024
Svar fra Airiana den 17. mai 2024
Dear Ronie, we deeply regret that your stay did not meet your expectations. We strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable experience, and it is disheartening to learn that we fell short in your case. We want to extend our sincerest apologies for any inconvenience caused. We hope you will consider giving us another opportunity to provide you with the exceptional service and experience we are known for. If you choose to return, we assure you that we will make every effort to ensure a more pleasant stay.

10/10 – Utmerket

Karen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel. Modern. Love the wood floors in room instead of nasty carpet, bed was super comfy. No ridiculous parking or resort fee.
Bodde her 1 natt i mai 2024
Svar fra Catherine den 16. mai 2024
Thank you for staying with us, we hope to see you again soon!

10/10 – Utmerket

avis og Paragould

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice facility, good location, nice view, good size.
Bodde her 4 netter i mars 2024
Svar fra Catherine den 16. mai 2024
Thank you for staying with us, we hope to see you again soon!

10/10 – Utmerket

Luis

Reiste med partner, Forretningsreisende, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe, Reiste med kjæledyr
Perfect everything
Bodde her 1 natt i mai 2024
Svar fra Cassie Night Auditor den 15. mai 2024
Luis,Thank you for your review we here at Tru by Hilton are happy you enjoyed your stay nand we look forward to seeing you again soon.

10/10 – Utmerket

Mario

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service nice breakfast all good
Bodde her 2 netter i mai 2024
Svar fra Airiana den 19. mai 2024
Thank you for your review! We greatly appreciate your feedback as it helps us to ensure we are providing a tru-ly excellent experience for our guests!

10/10 – Utmerket

Ketsy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is great. Really good location close to many attractions and malls. All was clean upon arrival, simple and convenient amenities like hair dryer and iron. Comfortable beds and staff was every welcoming. I would stay here again. Lovely experience for me and my family.
Bodde her 1 natt i mai 2024
Svar fra Airiana den 14. mai 2024
Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that you had a wonderful experience during your stay at our hotel. We are grateful for your trust in our hotel and for choosing us as your preferred accommodation. We look forward to welcoming you back in the future and providing you with another outstanding experience.

10/10 – Utmerket

Norberto

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place is great, super clean and the staff were very helpful and friendly. I recommend to anyone. Will definitely be back.
Bodde her 6 netter i april 2024
Svar fra Garrrett den 14. mai 2024
Thank you for your recent feedback, we are glad to hear you enjoyed your stay. We hope to see you back again soon.

10/10 – Utmerket

Daniel

Likte: Personale og service og overnattingsstedets bygg og tilstand
Great hotel! Good breakfast (included), check out noon a plus, nice
Bodde her 2 netter i mai 2024
Svar fra Airiana den 14. mai 2024
thank you so much for taking the time to leave us such a positive review! We are delighted to hear that you had a wonderful experience during your stay at our hotel. We are grateful for your trust in our hotel and for choosing us as your preferred accommodation. We look forward to welcoming you back in the future and providing you with another outstanding experience.

10/10 – Utmerket

Brian&Alyssa

Likte: Personale og service og overnattingsstedets bygg og tilstand
Very clean modern hotel .
Bodde her 1 natt i mars 2024
Svar fra Garrett den 14. mai 2024
Thank you for your recent feedback, we are glad to hear you enjoyed your stay. We hope to see you back again soon.

2/10 – Forferdelig

William

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
There were no parking spots available at 2am. Our electronic card reader on the first room didn’t work. After several trips to the front desk from the 7th floor we got another room.
Bodde her 1 natt i mai 2024
Svar fra Airiana den 12. mai 2024
Good afternoon Mr. William, thank you for choosing to stay at the Tru by Orlando Convention Center! We appreciate you taking the time to share feedback regarding your experience. I do apologize for the issue you encountered, and this has been addressed with the team. We hope that you will provide us another with opportunity in the future

8/10 – Bra

Jonathan

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
I liked that the building seemed very clean, i also enjoyed that it wasn't very busy so if was very quite. The associates were pretty nice overall and one did extra by trying to help me with a ride to the kia center. What i didn't like was the fact that i had to PAY for a parking space for my car. I'm sure it was in the fine print somewhere, but Expedia didn't tell me that the price was only if i didn't have a vehicle.
Bodde her 1 natt i mai 2024
Svar fra LaKayla, Front Desk den 12. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Thanwanun

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I don’t like how they start charging for parking when we already pay for hotel.
Bodde her 1 natt i mai 2024
Svar fra LaKayla, Front Desk den 12. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Lequia og Richmond

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
this is my second time here & no issues!
Bodde her 3 netter i april 2024
Svar fra Garrett den 12. mai 2024
Thank you for your recent feedback, we are glad to hear you enjoyed your stay at TRU by Hilton. We hope we will see you back again soon.

10/10 – Utmerket

Nicholas

Likte: Renhold
Bodde her 2 netter i mai 2024
Svar fra Garrett den 12. mai 2024
Thank you for your recent review we are glad to hear you enjoyed your stay with TRU by Hilton. We hope we will see you back again soon.

6/10 – Grei

Luis

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
3 días de estadía. Los envases de jabón de mano y jabón de cuerpo estaban vacíos y mis dimos cuenta ya estando dentro de la ducha. Demasiadas sillas a altura de barra difícil para sentarce personas mayores.
Bodde her 3 netter i mai 2024
Svar fra LaKayla, Front Desk den 11. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Naomie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staying her me was wonderful. Nice quiet area of town and extremely clean. No complaints.
Bodde her 1 natt i april 2024
Svar fra LaKayla, Front Desk den 11. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Shiori

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
WDWに2日いく予定だったので、本ホテル1泊→WDW内ホテル2泊→本ホテル1泊と使い分け、節約しました。 間の2日間、荷物を預けることができたので、WDWには身軽にいくことが出来ました。問題はありませんでしたが、荷物のセキュリティは甘いので、貴重品を預けることはお勧めしません。
Bodde her 1 natt i april 2024
Svar fra Garrett den 10. mai 2024
Thank you for your recent review we are glad to hear you enjoyed your stay at TRU by Hilton Orlando we hope we will see you again soon.

10/10 – Utmerket

Shiori

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Uberは5分以内に到着し、10-20分でWDWにもUSFにも行けます。 値段の割に部屋が広いです。
Bodde her 1 natt i april 2024
Svar fra Cassie den 10. mai 2024
Hello Shiori ,Thank you for your review we are happy you enjoyed your stay and look forward to seeing you again.

10/10 – Utmerket

Janny

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 3 netter i mai 2024
Svar fra Garrett den 10. mai 2024
Thank you for your recent review we are glad to hear you enjoyed your stay at TRU by Hilton Orlando we hope we will see you again soon.

10/10 – Utmerket

Valentina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We felt incredibly fortunate that we found such a nice place; we loved the attention, we loved the place, near to universal (very convenient for us), near to the outlets and restaurants. Great place!!
Bodde her 4 netter i mai 2024
Svar fra Cassie Night Auditor den 10. mai 2024
Valentina, Thank you for the great review we are so glad you had a Tru-ly enjoyable time here with us at Tru by Hilton.

10/10 – Utmerket

Sussanah

!
Bodde her 2 netter i mai 2024
Svar fra Garrett den 10. mai 2024
Thank you for your recent review we are glad to hear you enjoyed your stay at TRU by Hilton Orlando we hope we will see you again soon.

2/10 – Forferdelig

Hans

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I enjoyed my stay with the exception of limited breakfast options and not informed that parking costs $20 PER DAY.
Svar fra Catherine den 9. mai 2024
Good morning, we appreciate you taking the time to write this review. We are very sorry to hear that your stay did not meet all of your expectations.

6/10 – Grei

Annmarie

It was ok.
Bodde her 2 netter i mai 2024
Svar fra Garrett den 9. mai 2024
Thank you for your recent feedback, we are sorry to hear your recent experience wasn't TRULY amazing. We hope you will give TRU another chance to make it right.

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was great.
Bodde her 3 netter i april 2024
Svar fra Catherine den 7. mai 2024
Thank you for staying with us, we hope to see you again soon!

10/10 – Utmerket

Doris

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was the second time we stayed at this location. We love it in here there are areas to walk our dog. Totally dog friendly.
Bodde her 1 natt i april 2024
Svar fra Garrett den 7. mai 2024
Thank you for your recent review, we are glad to hear you enjoyed your stay with us. We hope to see you back again soon.

10/10 – Utmerket

Alyssa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the lobby area and the amenities
Bodde her 2 netter i mai 2024
Svar fra Ian Lloyd, Front Office Supervisor den 6. mai 2024
Excellent! Thank you Alyssa for your feedback. We are Tru-ly happy to hear that you enjoyed your stay with us and all of our amenities!

2/10 – Forferdelig

miguel

Likte ikke: Renhold
Bodde her 1 natt i mai 2024
Svar fra Ian Lloyd, Front Office Supervisor den 6. mai 2024
We are sorry to hear that you did not enjoy your stay with us Miguel. How may we have helped make your stay better? We hope if you choose to stay with us again, we can give you a better and more positive experience at the Tru!

10/10 – Utmerket

Lisbet

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es muy buena
Bodde her 1 natt i mai 2024
Svar fra Ian Lloyd, Front Office Supervisor den 5. mai 2024
Excellent! Thank you Lisbet for your feedback. We are Tru-ly happy to hear that you enjoyed your stay with us!

10/10 – Utmerket

Carlos

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property with great location. It was super clean and everything felt like brand new. Great experience!
Bodde her 1 natt i april 2024