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Anmeldelser av TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista

3.5 out of 5

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 765 av totalt 1265 anmeldelser." "
Rangering på 8 − Bra. 268 av totalt 1265 anmeldelser." "
Rangering på 6 − Grei. 117 av totalt 1265 anmeldelser." "
Rangering på 4 − Dårlig. 57 av totalt 1265 anmeldelser." "
Rangering på 2 − Forferdelig. 58 av totalt 1265 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Zahira Perales

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy cómoda en todas las áreas. No había dispensador de jabón en el área del lavamanos.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Nisha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
-
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Caitlyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Na
Bodde her 2 netter i mai 2024

8/10 – Bra

Luis J

Reiste med familie
Likte: Fasiliteter
Great place to stay, clean and free continental breakfast. The only dislike is that when booking on Expedia there was so clarity on parking. So they charge $26 dollar a night plus tax .
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Nelson

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very safe and clean, also has free transportation
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Maria

Likte: Renhold
Bodde her 7 netter i mai 2024
Svar fra Guest Services den 23. mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

mary cathleen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
i like the facility, very clean
Bodde her 3 netter i mai 2024
Svar fra Maria R. den 20. mai 2024
Dear Mary Cathleen,Thank you for choosing to stay at the TownePlace Suites Orlando Theme Parks/Lake Buena Vista! We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

10/10 – Utmerket

Adriel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 2 netter i februar 2024
Svar fra Maria R. den 19. mai 2024
Dear Adriel,Thank you for choosing to stay at the TownePlace Suites Orlando Theme Parks/Lake Buena Vista! We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

10/10 – Utmerket

MONICA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place!! good location.
Bodde her 1 natt i mai 2024
Svar fra Maria R. den 19. mai 2024
Dear Monica,Thank you for choosing to stay at the TownePlace Suites Orlando Theme Parks/Lake Buena Vista! We appreciate you taking the time share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

10/10 – Utmerket

humberto

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
ubicacion
Bodde her 1 natt i mai 2024
Svar fra TPS den 16. mai 2024
Dear Humberto,Thank you for choosing to stay at the TownePlace Suites Orlando Theme Parks/Lake Buena Vista! We appreciate you taking the time share feedback regarding your experience. The team will be please to know that we exceeded your expectations. We look forward to seeing you in the future! Regards, Rosie ThuoAssistant General Manager

8/10 – Bra

CARLOS

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is new everithing look new
Bodde her 5 netter i mai 2024
Svar fra Maria R. den 14. mai 2024
Dear Carlos,Thank you for taking your time to complete this survey and for giving us an excellent score. We are delighted to find out that you enjoyed your stay with us. We are looking forward to welcoming you back soon!

10/10 – Utmerket

Cristofer

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a nice and comfy stay for my friends and I as we went to Disney World. Hotel staff were very kind and helpful. Only 2 things: 1) I wish they had a higher frequency for clean linens, believe it was every 3 days but given most people are going to be sweaty, it would be nice to come back to more clean towels. 2) Better transportation system for Disney Parks. Not sure if that’s within the hotel’s control or the service they contract with, but I wish they had more pickup and drop off times and locations. It was pretty inconvenient that the only place we can get dropped off and picked up at was Epcot.
Bodde her 5 netter i april 2024
Svar fra Maria R. den 13. mai 2024
Dear Cristopher,Thank you for taking the time to complete our survey! It was wonderful having you stay with us during your time in Orlando. Our team works hard to ensure that every guest has an exceptional stay.Providing the highest level of hospitality is our number one priority. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this inconvenience from occurring in the future.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 – Utmerket

Angela Margaret

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was clean, the pool lovely and the staff were amazing and helpful. There isn’t really anything within walking distance and I recommend Uber over a taxi cab. The shuttle to the theme parks isn’t continuous and it doesn’t go to Magic Kingdom. The longest we waited for an Uber was eight minutes. We would stay here again.
Bodde her 3 netter i mai 2024
Svar fra Maria R. den 12. mai 2024
Dear Angela,Thank you for staying with us and for the excellent score! We're delighted to find out that you enjoyed your stay with us. We're look forward to seeing you again soon!

6/10 – Grei

Cristina

Reiste med familie
Nice stay. Rooms are clean. Pool is nice. Staff was nice. Didn’t know that parking was $18 a day until we got there to check in. hotel is away from all the traffic thankfully. It was a good stay. They offer free shuttle to/from the parks but only one time per day.
Bodde her 1 natt i april 2024
Svar fra Guest Services den 12. mai 2024
Thank you for taking the time to share your thoughts regarding parking fee issues. I appreciate you bringing it to our attention. I will share your message with the leadership team.

10/10 – Utmerket

Hazel V

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Big rooms, nice breakfast and friendly service!
Bodde her 4 netter i april 2024
Svar fra Guest Services den 2. mai 2024
Dear Valued Guest,Thank you for your review and for giving us a perfect rating. We're delighted you thoroughly enjoyed your stay in Orlando, and we hope you return soon!

10/10 – Utmerket

John

Likte: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Cristina P. den 27. apr. 2024
Thank you for staying with and for taking the time to share your feedback. We appreciate the excellent score and we are looking forward to welcoming you back soon.

10/10 – Utmerket

Jane

Bodde her 2 netter i april 2024
Svar fra Maria R. den 12. mai 2024
Dear Jane,Thank you for staying with us and for taking your time to complete this survey! We're look forward to hosting you again soon!

6/10 – Grei

Richard

Bodde her 2 netter i april 2024
Svar fra Guest Services den 12. mai 2024
Thank you for staying with us. We appreciate your feedback!

6/10 – Grei

SURESH

Reiste med familie
Likte: Personale og service
Decent
Bodde her 3 netter i april 2024
Svar fra Guest Services den 20. apr. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

heather

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i april 2024
Svar fra Guest Services den 18. apr. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Demi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was a nice stay and very close to shopping and site seeing, but without being in the midst of the crowd.
Bodde her 2 netter i april 2024
Svar fra Guest Services den 18. apr. 2024
Dear Demi,Thank you so much for the feedback. We're so happy to know that you enjoyed everything about your visit. Please consider coming back to join us again soon.

10/10 – Utmerket

ALEJANDRO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Buena situación y personal muy amable y servicial. El lugar limpio y con buen mantenimiento.
Bodde her 4 netter i mars 2024
Svar fra Guest Services den 13. apr. 2024
We were honored to host you and your family at TownePlace Suites Orlando Theme Parks/Lake Buena Vista, and we're grateful for your lovely review. We'll be sure to share all your kind compliments with our team. It would be great to welcome you back soon!

8/10 – Bra

Gina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice hotel. We enjoyed our night here with our kids. The loved the pool.
Bodde her 1 natt i april 2024
Svar fra Guest Services den 11. apr. 2024
We were honored to host you and your family at TownePlace Suites Orlando Theme Parks/Lake Buena Vista, and we're grateful for your lovely review. We'll be sure to share all your kind compliments with our team. It would be great to welcome you back soon!

6/10 – Grei

Mary

Likte: Renhold og personale og service
Bodde her 3 netter i april 2024
Svar fra Guest Services den 11. apr. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Judith

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean Room
Bodde her 5 netter i mars 2024
Svar fra Guest Services den 11. apr. 2024
Thank you for staying with us. We appreciate your feedback!

6/10 – Grei

Kelly

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
When I checked in at the desk at 7pm my room wasn’t even ready. The receptionist left me at the desk for 20min before another one took over. When I arrived at the room there was a loud buzzing noise in my room that I thought would die down but ended up not so I had to turn the air con off due to the loud noise. there were also dirty dishes in the washer and the sink when I arrived. When the room was cleaned the following day the sheets were never changed. They just re made the bed with the same sheets and the trash was never changed. When I went for check out at 11 the lady at the desk was very combative with me when I tried to explain the loud buzzing noise and even showed her a video of what I was dealing with and just said ok that’s fine. Over all the resort was nice and PART of the staff was curtious. The facility’s around the area were niice to include the gym and the game room Was fun
Bodde her 3 netter i april 2024
Svar fra Guest Services den 6. apr. 2024
Dear valued guest, your feedback t from your recent stay has been helpful to us. It is our top priority to provide an excellent service, and it saddens us greatly that you felt dissatisfied during your visit. What you described is not our usual standards and we will be sure to share your feedback with our team for improvement purposes. Please consider giving us another chance to host you the next time you're in the area so that we can offer you a stay that is more representative of our true value.

8/10 – Bra

Cristina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place to stay. Offered shuttle to Sea World. Traffic is horrible.
Bodde her 2 netter i april 2024
Svar fra Guest Services den 6. apr. 2024
Dear valued guest, Thank you for choosing TownePlace Suites Orlando Theme Parks/Lake Buena Vista and for sharing your valuable feedback. We are delighted you enjoyed our ammenities. It would be an honor to welcome you back for an even better stay in the future.

10/10 – Utmerket

Linda

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved everything, except I was told I couldn't have my puppy by the pool on a leash, where as another patron had their pit bull, and mine was a Pomeranian!
Bodde her 5 netter i mars 2024
Svar fra Guest Services den 6. apr. 2024
Dear valued guest, We're proud to receive your excellent rating of TownePlace Suites Orlando Theme Parks/Lake Buena Vista! However, we're glad you enjoyed our lovely property. Thank you for choosing to stay with us and we hope you'll return.

6/10 – Grei

Hossam

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Online it says the pool was heated it was not. Besides that, it was a great stay.
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 6. apr. 2024
Dear valued guest, your feedback t from your recent stay has been helpful to us. It is our top priority to provide an excellent service, and it saddens us greatly that you felt dissatisfied during your visit. What you described is not our usual standards and we will be sure to share your feedback with our team for improvement purposes. Please consider giving us another chance to host you the next time you're in the area so that we can offer you a stay that is more representative of our true value.

4/10 – Dårlig

Sunita

Reiste med familie og små barn
Likte ikke: Renhold og fasiliteter
The windows were dirty and the rooms when serviced was done halfway. The carpet was sticky below your feet like if it was never deep cleaned for a long while.
Bodde her 8 netter i mars 2024
Svar fra Guest Services den 6. apr. 2024
Dear valued guest, your feedback t from your recent stay has been helpful to us. It is our top priority to provide an excellent service, and it saddens us greatly that you felt dissatisfied during your visit. What you described is not our usual standards and we will be sure to share your feedback with our team for improvement purposes. Please consider giving us another chance to host you the next time you're in the area so that we can offer you a stay that is more representative of our true value.

6/10 – Grei

GURKAMALPREET

Reiste med partner
Likte: Renhold og personale og service
we stayed there for 4 nights and our room was only cleaned ones.
Bodde her 4 netter i mars 2024
Svar fra Guest Services den 1. apr. 2024
Dear valued guest, The account from your recent stay has been helpful to us. It is our top priority to provide an excellent service, and it saddens us greatly that you felt dissatisfied during your visit. What you described is not our usual standards and we will be sure to share your feedback with our team for improvement purposes. Please consider giving us another chance to host you the next time you're in the area so that we can offer you a stay that is more representative of our true value.

8/10 – Bra

Andrea

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We did one of the family suites (331) because of the amount of kids and it was perfect size. i would recommend some TLC (fix cabinet doors,fix some paint, and minor repairs in the kitchenette) through out the suite because they get used and abused a little more then the standard rooms and noticed things throughout our stay but overall well worth the price and gave my husband and i a space for some quiet after the kids were put to bed. The staff was wonderful and very helpful and the breakfast selection was on point but be sure to get there early its soo good it goes fast! And bonus theres an arcade on site to keep the kids in one location safe and occupied!
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 1. apr. 2024
Thank you for your recent stay, and we appreciate you sharing your valuable comments. Please accept our apologies, we will certainly address the issues you raised internally and work with our leadership team to ensure improvements are made. We're grateful for your feedback, and we hope to have another chance to provide a better experience the next time you're in the area.

8/10 – Bra

Manish

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Limited dining options nearby.
Bodde her 3 netter i mars 2024
Svar fra Guest Services den 1. apr. 2024
Thank you for your recent stay with us.

8/10 – Bra

Aaron

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close and easy to get to the attractions. cold pool -
Bodde her 4 netter i mars 2024
Svar fra Guest Services den 31. mars 2024
Thank you for your recent stay with us.

8/10 – Bra

Maria

No
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 28. mars 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Erica

Bodde her 3 netter i mars 2024
Svar fra Guest Services den 11. apr. 2024
Thank you for staying with us. We appreciate your feedback!

6/10 – Grei

Tracee

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Clean property but didn’t give us anything to wash dishes pool towels are not always refilled and breakfast mediocre oh and charging for parking is ridiculous
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 16. mars 2024
Dear Valued Guest, Thank you for being our guest and sharing your feedback, we are sorry you had concerns with the parking fee. Please know that most full-service hotels charge for parking in this market, and we are competitively priced. We hope to have the pleasure of welcoming you back and impressing you further.

10/10 – Utmerket

Marco

Bodde her 2 netter i mars 2024
Svar fra Guest Services den 1. apr. 2024
Thank you for your recent stay with us.

10/10 – Utmerket

Isa

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very nice property. The parking wasn’t included and the stay was already expensive for the two nights. The breakfast was really good.
Bodde her 2 netter i mars 2024
Svar fra General Manager den 11. mars 2024
Dear Isa,We're proud to receive your excellent rating of TownePlace Suites Orlando Theme Parks/Lake Buena Vista! As you mentioned, we charge a parking fee, and that information is on our website. However, we're glad you enjoyed our lovely property and delicious breakfast. Thank you for choosing to stay with us and we hope you'll return.

10/10 – Utmerket

Kaitlyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 14. mars 2024
Thank you so much for staying with us!

8/10 – Bra

Fedoua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was perfect to enjoy the Buena Vista Lake area
Bodde her 5 netter i januar 2024
Svar fra General Manager den 4. mars 2024
Dear Fedoua,Thank you for choosing to stay with us at TownePlace Suites Orlando Theme Parks/Lake Buena Vista. Our goal is to provide every guest with a wonderful experience, so we're glad you enjoyed your visit. If there was anything we could've done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back in the future.

6/10 – Grei

Irlanda

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Overall decent place to stay, just $29.00 dollars per night for parking.. It’s too much. I spent 3 nights so I paid $90.00 extra at the final bill
Bodde her 2 netter i februar 2024
Svar fra General Manager den 28. feb. 2024
Dear Irlanda,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed your stay overall, we are sorry you had concerns with the parking fee. Please know that most full-service hotels charge for parking in this market, and we are competitively priced. We hope to have the pleasure of welcoming you back and impressing you further.

8/10 – Bra

Anthony

Bodde her 1 natt i februar 2024
Svar fra Guest Services den 21. mars 2024
Thank you so much for staying with us!

10/10 – Utmerket

Amee

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the kitchen area-
Bodde her 1 natt i februar 2024
Svar fra General Manager den 27. feb. 2024
Dear Amee,Thank you so much for taking the time to share your thoughts with us. Receiving recognition for our well-appointed suites is always appreciated. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 – Utmerket

Penny

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a short stay, but nice.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 25. feb. 2024
Dear Penny,It warms our hearts to know that you had a nice stay with us, no matter how short it was! Thank you so much for the perfect rating and we cannot wait to see you again in the future.

6/10 – Grei

Oneivi

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The room we got was dirty, shower dirty, kitchen dirty, furniture old and worn. Room walls needed paint, stained all over bathroom walls, limited and small trash cans.
Bodde her 2 netter i februar 2024
Svar fra General Manager den 22. feb. 2024
Thank you for your recent stay, and we appreciate you sharing your valuable comments. It's disappointing to hear we were unable to meet your expectations and that you were disappointed with the quality of our accommodations. Please accept our apologies if your room had not been cleaned and prepared to our usual high standards; we will certainly address the issues you raised internally and work with our housekeeping team to ensure improvements are made. We're grateful for your feedback, and we hope to have another chance to provide a better experience the next time you're in the area.

8/10 – Bra

Jennie

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Young lady who checked me in seemed very flaky. She couldn't find my second reservation so I had to get with Expedia and have them deal with her. . . also I specifically said yes to housekeeping every day of stay but room was only cleaned once. I like extra pillows in the closet and my second room didn't have hair dryer. Bed comfortable. Overall good stay.
Bodde her 3 netter i februar 2024
Svar fra General Manager den 22. feb. 2024
Dear Jennie,Thank you for sharing your experience at TownePlace Suites Orlando Theme Parks/Lake Buena Vista. We're glad the bed was comfortable, and you had a good stay overall. We'll address the concerns regarding check-in and housekeeping to ensure a smoother experience in the future. Your feedback is invaluable for our improvement, and we hope to see you again in the future!

2/10 – Forferdelig

Omar og Miami

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Breakfast didn’t care for. My room was not cleaned had to call front desk and ask for clean towels.
Bodde her 2 netter i februar 2024
Svar fra General Manager den 22. feb. 2024
Dear Omar,Thank you so much for the feedback. We're sorry to hear about any disappointment in the service you received, as well as the cleanliness of our accommodations. These matters are incredibly important to us, so we will be sure to discuss your comments internally and make improvements where necessary. Please consider giving us another chance soon; we're confident we can impress you.

10/10 – Utmerket

Theme

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel , just a little bit too far to be walkable ! 15 minute walk to Starbucks , domino’s, Olive Garden but 45 minute walk to Disney springs ! For Disney springs easy bus ride gets you there ! Other than that hotel and staff are great , even hallways are clean and spacious , definitely worth another visit !
Bodde her 14 netter i februar 2024
Svar fra General Manager den 22. feb. 2024
Dear Theme,Thank you for choosing TownePlace Suites Orlando Theme Parks/Lake Buena Vista and for taking the time to share your delightful, five-star review. We are thrilled that you were impressed with everything from our amazing staff and clean, spacious accommodations to our great location. We look forward to welcoming you back on future trips to the Orlando area.

10/10 – Utmerket

Wanda

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 4 netter i februar 2024
Svar fra Guest Services den 14. mars 2024
Thank you so much for staying with us!