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Anmeldelser av TownePlace Suites by Marriott Orlando East/UCF Area

2.5 out of 5

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 262 av totalt 491 anmeldelser." "
Rangering på 8 − Bra. 131 av totalt 491 anmeldelser." "
Rangering på 6 − Grei. 60 av totalt 491 anmeldelser." "
Rangering på 4 − Dårlig. 25 av totalt 491 anmeldelser." "
Rangering på 2 − Forferdelig. 13 av totalt 491 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Mileivys

Reiste med familie
Likte: Renhold
The breakfast is just to 6:00-9:00 am
Bodde her 2 netter i mai 2024
Svar fra Cristyl-Lin - General Manager den 24. mai 2024
Hi. Thank you for your feedback. We are sorry we didn't meet your expectations during your stay with us! Please feel free to reach out to the hotel to share more details regarding your stay with us. We hope to see you again when your travels bring you back to the UCF area!

10/10 – Utmerket

Latasha

This place was nice love the atmosphere
Bodde her 1 natt i mai 2024
Svar fra Cristyl-Lin - General Manager den 20. mai 2024
Thank you for your feedback! It is greatly appreciated! We hope you had a great weekend and hope to see you again soon!

10/10 – Utmerket

lee

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good room and shower
Bodde her 2 netter i mai 2024
Svar fra Cristyl-Lin - General Manager den 17. mai 2024
Hi Lee, thank you so much for your review! We hope to see you again soon!

8/10 – Bra

JOSE

Reiste med familie
Likte: Renhold og personale og service
Good hotel nearby UCF
Bodde her 3 netter i mai 2024
Svar fra Jessica Hando den 16. mai 2024
Dear Jose, Thank you for taking the time to share about your recent stay with and we thank you for your kind words. I have shared your comments with our staff and we hope to welcome you again soon.

2/10 – Forferdelig

Robert og Orange Park

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Jessica Hando den 16. mai 2024
Dear Robert, We are sorry to hear that you did not enjoy your stay. We hope that you will give us another chance to deliver the guest experience we strive for. Again, we thank you for taking the time to provide us with your feedback.

2/10 – Forferdelig

Mark

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We found a blood covered rag hanging on the shower bar.
Bodde her 1 natt i mai 2024
Svar fra Cristyl-Lin - General Manager den 13. mai 2024
Thank you for your feedback. I will research your statement as this is not Marriott standard and below expectations. I will address this with the team immediately. We hope you can reach out to us directly if your future travels bring you back to the Orlando UCF area.

8/10 – Bra

JOSE

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Fair
Bodde her 18 netter i desember 2023
Svar fra Cristyl-Lin - GM den 9. mai 2024
Hi Jose! Thanks for your feedback. Let us know if there is anything we can do to make your next stay more than satisfactory! Hope to see you again soon!

10/10 – Utmerket

Ruth

Bodde her 1 natt i april 2024
Svar fra Jessica Hando den 16. mai 2024
Dear Ruth, Thank you for taking the time to provide feedback about your recent stay with us. I have shared your score with the entire team and we hope to welcome you again when your travels bring you back to the area.

10/10 – Utmerket

Rosalind

Likte: Renhold og overnattingsstedets bygg og tilstand
The check-process was a breeze. Perfect location and accommodating staff.
Bodde her 1 natt i mars 2024
Svar fra Cristyl-Lin - General Manager den 28. mars 2024
Hi Rosalind! Thank you so much for your review of your stay with us! We hope you have a great weekend and hope to see you again soon!

8/10 – Bra

Elno

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to Addition Arena
Bodde her 1 natt i mars 2024
Svar fra Cristyl-Lin - General Manager den 26. mars 2024
Thank you so much! We hope to see you again!

10/10 – Utmerket

Dallisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was centrally located to UCF where we were visiting.
Bodde her 1 natt i februar 2024
Svar fra Cristyl-Lin - General Manager den 21. mars 2024
Hi Dallisa! Thank you for your feedback! We hope to see you again and hope you have a great weekend!

4/10 – Dårlig

Michael

Reiste med familie
Likte: Personale og service
Likte ikke: Romkomfort
Bodde her 1 natt i februar 2024
Svar fra Cristyl-Lin - General Manager den 28. feb. 2024
Hi, Thank you for your feedback. Please feel free to contact the hotel directly with more details so we can investigate your concerns to prevent any challenges from occurring with future guests.

4/10 – Dårlig

Megan

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Cristyl-Lin - General Manager den 26. feb. 2024
Hi Megan, We are sorry to hear about your previous stay with us. Please feel free to contact the hotel directly to resolve any issues during your stay as we would like more details to correct any challenges. We hope you have a great day!

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Cristyl-Lin - General Manager den 26. feb. 2024
Hi Joseph,Thank you for your feedback! We are glad you enjoyed your stay and hope to see you again when your travels bring you back to the UCF area!

8/10 – Bra

Denise

Reiste med familie
Bigger area for breakfast. Scent in corridor is prominent. Good customer service, staff helpful
Bodde her 8 netter i februar 2024
Svar fra Jessica Hando den 17. feb. 2024
Dear Denise,thank you for taking the time to provide feedback on your recent stay with us. Cleanliness and hospitality are our number one priority and I apologize for the inconveniences you experienced during your stay. I have shared those comments as well as the comments about our staff with the staff. We hope to welcome you again when your travels bring you back to the area.

6/10 – Grei

Eric og Madison

Reiste med familie
Likte: Personale og service
The arrangement/layout of the 1 bedroom unit, was not a true suite. Refrigerator, stove, microwave were too close to bed. Refrigerator noise at night, could not be drowned out by A/C noise.
Bodde her 16 netter i oktober 2023
Svar fra Cristyl-Lin den 6. feb. 2024
Hi Eric,I am so sorry to hear about your stay with us. We appreciate your feedback and will look into your concerns with the team. Thank you for staying with us and we hope you would give us another try when your travels bring you back to the Orlando UCF area. Once again, thank you for your feedback and I hope you have a wonderful day.

10/10 – Utmerket

JENNIFER

Bodde her 2 netter i januar 2024
Svar fra Cristyl-Lin den 6. feb. 2024
Hi Jennifer,Thanks for your feedback! We hope to see you again soon when you travel back to the UCF area!

10/10 – Utmerket

JENNIFER

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was very nice and comfortable. The check-in clerk was very friendly.
Bodde her 1 natt i januar 2024
Svar fra Jessica Hando den 23. jan. 2024
Dear Jennifer,We appreciate you taking the time to provide feedback about your recent stay with us. I have shared your comments and score with the entire team, and we hope to welcome you again when your travels bring you back to the area.

10/10 – Utmerket

cassandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great room options for families and larger groups for a great price
Bodde her 1 natt i januar 2024
Svar fra Jessica Hando den 21. jan. 2024
Dear Cassandra,Thank you for taking the time to provide feedback about your recent stay with us. I have shared your score with our entire team, and we hope to welcome you again when your travels bring you back to the area.

10/10 – Utmerket

Marcos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i desember 2023
Svar fra Cristyl-Lin - General Manager den 8. jan. 2024
Hi Marcos,Thank you so much for your feedback! We will share this with our team! We hope to see you again when your travels bring you back to the UCF area!

10/10 – Utmerket

Waldemar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
EVERYTHING IS GOOD IN THIS HOTEL..
Bodde her 19 netter i desember 2023
Svar fra Cristyl-Lin - General Manager den 8. jan. 2024
Hi Waldemar,Thank you so much for your feedback! We will share this with our team! We hope to see you again when your travels bring you back to the UCF area!

10/10 – Utmerket

Ervin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i desember 2023
Svar fra Jessica Hando den 4. jan. 2024
Dear Ervin,Thank you for taking the time to provide feedback about your recent stay with us. We have shared your score with the entire team and look forward to welcoming you again when your travels bring you back to the area.

10/10 – Utmerket

Geovane

Bodde her 1 natt i desember 2023
Svar fra Jessica Hando den 4. jan. 2024
Dear Geovane, Thank you for taking the time to provide feedback about your recent stay with us. I have shared your score with the entire team and we look forward to welcoming you again when your travels bring you back to the area.

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Jessica Hando den 26. des. 2023
Dear John, Thank you for sharing about your recent stay with us. I have shared your score with our entire team to celebrate the guest experience we strive to deliver. We hope to welcome you again when your travels bring you back to the area.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very Professional & friendly service.
Bodde her 5 netter i november 2023
Svar fra Jessica Hando den 15. des. 2023
Thank you for taking the time to provide your feedback about your recent stay with us. I have shared your comments with the entire staff and look forward to welcoming you again when your travels bring you back to the area.

10/10 – Utmerket

LaRissa og Long Beach

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love the two separate bedrooms and the kitchenette. Been staying here for the last 5 years when we come to Orlando 😊
Bodde her 3 netter i desember 2023
Svar fra Jessica Hando den 11. des. 2023
Dear LaRissa, Thank you for taking the time to provide your feedback about your recent stay with us! We have shared your comments with the entire team and we hope to welcome you again when your travels bring you back to the area.

10/10 – Utmerket

ConSwayla

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Jessica Hando den 11. des. 2023
Dear ConSwayla, Thank you for taking the time to provide your feedback. We have shared your score with our entire team and hope to welcome you again when your travels bring you back to the area.

2/10 – Forferdelig

Timothy J

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i november 2023
Svar fra Cristyl-Lin - General Manager den 8. jan. 2024
Hi Timothy,I apologize your experience with us was not up to standards. Please feel free to contact the hotel to discuss your stay with us. Thank you for your feedback and we look forward to hearing from you.

6/10 – Grei

COURTNEY

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Toilet stopped up in room 215 call front office front office says there is a plumper next to room what 219 I'm like damn we work for y'all really okay and my co-signer says no Pepsi only Coca-Cola what's up with that. Plus the police came because it was a couple fighting in the room around 3:30 4:30 in the morning next to room 2:15 am
Bodde her 1 natt i november 2023
Svar fra Jessica den 6. nov. 2023
Dear Courtney, Thank you for providing feedback about your most recent stay with us. Unfortunately, depending on the time that you called the front desk we do not always have someone from Maintenance on property to assist. I sincerely apologize for your inconvenience and hope that give us another chance and choose to stay with us when your travels bring you back to the area.

10/10 – Utmerket

Sabine

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, friendly staff, clean and comfortable
Bodde her 1 natt i oktober 2023
Svar fra Jessica Hando den 30. okt. 2023
Dear Sabine, We appreciate you taking the time to provide your feedback about your recent stay with us! We have shared your comments with the entire team as a way of celebrating the hospitality we strive to deliver. We hope to see you again when your travels bring you back to the are.

10/10 – Utmerket

ROGELIO

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location, excellent service, great room.
Bodde her 2 netter i august 2023
Svar fra Jessica den 7. sep. 2023
Thank you so much for taking the time to provide your feedback. We appreciate the kind words about our property and staff and look forward to accommodating you again when your travels bring you back to the area.

8/10 – Bra

Brenda

Reiste med familie
Hallways smell
Bodde her 1 natt i august 2023
Svar fra Jessica den 13. aug. 2023
Dear Brenda, Thank you for taking the time to provide your feedback. I have shared your comments with our Housekeeping and Engineering team to ensure this is an isolated incident. Once again, we thank you for taking the time and hope to accommodate you again when your travels bring you back to the area.

10/10 – Utmerket

Gerald

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything you could want and great location!
Staff were extremely friendly and welcoming. Check-in was quick and we weren’t sent to the top floor like other similarly priced hotels in the area. The breakfast actually had food that was a bit above what is being served as Continental. Great location!
Bodde her 1 natt i august 2023
Svar fra Jessica den 8. aug. 2023
Dear Gerald, Thank you for taking the time to share your feedback about your recent stay with us! We appreciate your kind words and look forward to accommodating you again when your travels bring you back to the area.

10/10 – Utmerket

Sondra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Check in was fast, staff was very friendly. Very quiet and close to restaurants. Breakfast was good also.
Bodde her 1 natt i juli 2023
Svar fra Jessica den 29. juli 2023
Thank you for your kind words! We look forward to accommodating you again when your travels bring you back to the area.

8/10 – Bra

Jack

Bodde her 2 netter i juli 2023
Svar fra Jessica den 13. aug. 2023
Thank you, Jack, for taking the time to provide your feedback about your stay with us. We hope to accommodate you again when your travels bring you back to the area.

10/10 – Utmerket

Derek

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is always my first choice in the UCF area. The rooms are great and the location is easy to walk to dining and other needs.
Bodde her 2 netter i juli 2023
Svar fra Jessica den 15. juli 2023
Thank you so much for your kind words Derek! We appreciate you taking the time to provide your feedback and hope you choose us again when your travels bring you back to the area.

8/10 – Bra

Anthony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2023
Svar fra Cristyl-Lin - General Manager den 13. juli 2023
Hi Anthony, Thank you for your review! Hope you have a great day!

8/10 – Bra

Reynold

Bodde her 3 netter i juli 2023
Svar fra Cristyl-Lin - General Manager den 31. juli 2023
Hi Reynold! Thank you for your feedback! We hope to see you again soon! Have a great day!!!

8/10 – Bra

Jason

Forretningsreisende, Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
The property was a little beat up and not the cleanest. There were crumbs of food and miscellaneous under the beds, for example. The breakfast was pretty good.
Bodde her 2 netter i juli 2023
Svar fra Cristyl-Lin - General Manager den 10. juli 2023
Hi Jason, Thank you for your feedback. We are sorry to hear about your stay with us. We have already researched with our team to ensure this is not happening with our guests. We are up for a renovation this year! We hope you choose to stay with us again when your travels bring you back to the UCF area! Hope you have a great day!

8/10 – Bra

ketrina

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Excellent staff. Room & Towell smell not excellent
The staff was excellent! I had an issue with the smell. I like to smell clean. The towels had a terribly smell to them and when we walked in the room for the first time the smell was not inviting. The chair and sofa was not clean. It also had buttons missing from chair and sofa. Stains on both as well. As i stated earlier, the staff was very professional and kind.
Bodde her 2 netter i juni 2023
Svar fra Jessica den 6. juli 2023
Thank you Ketrina for your kind words about our staff. The other issues you experienced while at our property have been shared with our engineering and housekeeping team to keep these issues from occurring in the future.

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent service Housekeeping was incredible 5 stars
Bodde her 3 netter i mai 2023
Svar fra Cristyl-Lin - General Manager den 30. mai 2023
Hi David! Thank you so much for your feedback! We appreciate it! Hope to see you soon!

10/10 – Utmerket

Tim

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Close to UCF
Property is centrally located to restaurant’s, coffee shops and UCF. Very clean and quiet! Will definitely be back!
Bodde her 2 netter i mai 2023
Svar fra Cristyl-Lin - General Manager den 30. mai 2023
Hi Tim! Thank you so much for your review! We are so happy to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 – Utmerket

Sandra

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super clean suite - nicely appointed
Bodde her 1 natt i mai 2023
Svar fra Cristyl-Lin - General Manager den 30. mai 2023
Hi Sandra! Thanks for your feedback! We hope to see you soon when your travels bring you back to the UCF area! Have a great day!

10/10 – Utmerket

HEATHER

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best Hotel Stay for a Family Occasion
Our stay was the best experience our family has ever shared. Over several vacations, we have stayed at other competitive hotels. However, this hotel stay was the absolute best without question. The suite layout is spacious, refreshing and clean. It surely felt like home. Jessica, Veronica, Natalia, Samara, the cleaning staff and Ana the morning breakfast attendant were very welcoming. Especially, we appreciate Jessica's patience and assistance in accommodating our needs. She showed superb professionalism. Kudos to the entire staff. Well Done. I would recommend this hotel to all.
Bodde her 3 netter i mai 2023
Svar fra Cristyl-Lin - General Manager den 10. mai 2023
Hi Heather! Thank you so much for your review! I will make sure to inform the team! Thank you so much and we hope to see you again soon! Have a great week!

10/10 – Utmerket

David A

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A great hotel stay.
It was a great stay. Staff were friendly and helpful. The room was clean, spacious and no issues. The breakfast was delicious and perfect amount of selection of foods and drinks for the family. Parking was easy and plenty of spaces. Very close to UCF. Great job!
Bodde her 1 natt i mai 2023
Svar fra Cristyl-Lin - General Manager den 8. mai 2023
Hi David! Thank you so much for your feedback! We are glad you enjoyed your stay with us! We hope to see you again and hope you have a wonderful week!

10/10 – Utmerket

Victoria

Bodde her 1 natt i april 2023
Svar fra Cristyl-Lin - General Manager den 17. apr. 2023
Hi Victoria, Thank you for your feedback! We hope to see you again in the future!

10/10 – Utmerket

Kimberly

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I always love this hotel. Its always clean,comfortable and everyone is friendly! Also dogs are allowed!
Bodde her 1 natt i mars 2023
Svar fra Cristyl-Lin - General Manager den 13. mars 2023
Hi Kimberly! Thanks for your feedback! Greatly appreciated! We are happy you enjoyed your stay with us!

2/10 – Forferdelig

lamont

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I just did not like i had an reservation and got charge twice. I explain to the young lady and showed my reservation and still charged me. But called corporate got my refund. But front desk needs attention...
Bodde her 1 natt i mars 2023
Svar fra Cristyl-Lin - General Manager den 13. mars 2023
Hi Lamont,Please feel free to contact the hotel and ask to speak with a manager if your concern was not resolved. I apologize for any miscommunication. Both managers on duty are not aware of the concern. Thank you and hope you have a great day!

10/10 – Utmerket

Della

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Easy check in check out
Bodde her 1 natt i mars 2023
Svar fra Cristyl-Lin - General Manager den 7. mars 2023
Hi Della! Thank you! We hope to see you again soon!

8/10 – Bra

Robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was good
Bodde her 2 netter i februar 2023
Svar fra Cristyl-Lin - General Manager den 3. mars 2023
Hi Robert! Thank you for your review! I hope you come to visit us again in the future when your travels bring you back to the UCF area!