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Anmeldelser av Courtyard by Marriott Orlando East/UCF Area

3 out of 5
Courtyard by Marriott Orlando East/UCF Area
12000 Collegiate Way, Orlando, FL

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 301 av totalt 667 anmeldelser." "
Rangering på 8 − Bra. 202 av totalt 667 anmeldelser." "
Rangering på 6 − Grei. 90 av totalt 667 anmeldelser." "
Rangering på 4 − Dårlig. 44 av totalt 667 anmeldelser." "
Rangering på 2 − Forferdelig. 30 av totalt 667 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Marie

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
The hotel location was great. I was disappointed with the cleanliness of the room. There were bugs on the beside table, the bathroom was not clean properly, and the mirror was missing from the wall. You can see the screws where the mirror supposed to be.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Alvaro

Likte ikke: Renhold og personale og service
The company paid two rooms with a king bed each and the staff gave one room with two queen beds. Unfortunately they didn't realize it when they arrived and thought it was just one room. I feel completely ripped off.
Bodde her 3 netter i mai 2024
Svar fra Adriana Londono- General Manager den 20. mai 2024
Good afternoonI only show one room booked under your name.my apologies for any confusion.

10/10 – Utmerket

Jessica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay at the Courtyard. The room was prepared well before the 3 PM check-in time. It was clean and had a fresh scent. While the mattress was firm, the pillows were slightly too soft.
Bodde her 1 natt i mai 2024

8/10 – Bra

Elizabeth

Likte: Renhold
Bodde her 2 netter i mai 2024

6/10 – Grei

Dorothy

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 2 netter i mai 2024

8/10 – Bra

Susan

Likte: Renhold og personale og service
Fire pit didn’t work and terrible access to it.
Bodde her 1 natt i april 2024

8/10 – Bra

Mario

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very clean however, the area around the property was under construction. The pool is great. The facilities also looked very clean and organized however, during my visit elevators were down.
Bodde her 1 natt i april 2024

8/10 – Bra

Maylin og Hallandale Beach

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very close to the UCF Campus. Had great dining options very nearby, almost walking distance. The rooms were clean, and the staff was friendly. I liked that the Bistro had a liquor option, and that the menu was filled with good choices for breakfast, lunch and dinner. This Marriot will definitely be my home away from home while I visit my son at UCF.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Ilir

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Alexandra

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Bob

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Manuel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

6/10 – Grei

Haidy

Likte: Personale og service og overnattingsstedets bygg og tilstand
Room are dark. Not enough lights
Bodde her 1 natt i mars 2024

8/10 – Bra

Vanessa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

Eve-Alice

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a nice and clean hotel. The beds are comfortable. For the price however, one would hope there would be a free breakfast and that the unique guest washing machine in the whole hotel would work (the dryer worked, but not helpful without a washer).
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Meredith og Montvale

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for UCF families. Clean and New!
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Adriana

Likte ikke: Personale og service
TV wasn't working. Tried to change rooms but they did not guarantee tv would be working on those rooms. They sent someone in the morning without notice who walked into the room while I was using the restroom. Breakfast counter lady at register quite unfriendly. Hotel has a great location.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Richard

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

4/10 – Dårlig

David

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service og romkomfort
No HVAC
The HVAC system eas broken in the room. They sent someone up to look at it and they agreed it was broken. Thier solution was to offer me more blankets. When you pay over $200 a night you expect the accommodations to work or be moved to another room. It was a very sleepless night trying to get comfortable.
Bodde her 1 natt i februar 2024

8/10 – Bra

Karla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We loved everything about this hotel except the bed linens: one sheet and one thin coverlet. Even with the air turned down we were uncomfortably cold all night.
Bodde her 1 natt i februar 2024

8/10 – Bra

PAUL og TITUSVILLE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Karla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

8/10 – Bra

Xiaoming

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Catherine

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice and quiet. The staff was terrific! I thought the food was priced to high.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Hollie

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

8/10 – Bra

Deirdre

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Honestly was perfect for my situation. Everyone was helpful and pleasant when asked any questions.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Ericka

Reiste med partner
Likte: Fasiliteter
Close enough to the Orlando Speedway
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Eileen

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Christopher

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Get rid of starbucks. Would it kill marriot to have a coffee earn for complimentary coffee
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Ellen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Anna Roca

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Myriam

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean Hotel
Very clean and comfortable
Bodde her 1 natt i november 2023
Svar fra Adriana Londono-GM den 5. des. 2023
Thank you for stay with us and sharing of your positive stayWe look forward to you staying with us again.Regards,

10/10 – Utmerket

Militza

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and clean
Bodde her 1 natt i november 2023
Svar fra Adriana Londono den 29. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Adriana LondonoGeneral Manager

6/10 – Grei

Mary

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Bathroom needs updating. Hot water was scarce because of broken faucet
Bodde her 4 netter i november 2023
Svar fra Adriana Londono den 29. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.We are currently working on our renovationAdriana LondonoGeneral Manager

2/10 – Forferdelig

Vijay Edmund

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The shower took a layer off of your skin and the ac unit was noisy other than the regular working noise.
Bodde her 1 natt i november 2023
Svar fra Adriana Londono- General Manager den 21. nov. 2023
I hope this message finds you well. We sincerely apologize for any inconvenience you experienced during your recent stay at our hotel.We regret to acknowledge the issue with the hot water supply in your room, and we understand the importance of this basic amenity for a comfortable stay. Please accept our deepest apologies for any discomfort or inconvenience this may have caused you.Dear GuestOur maintenance team has promptly addressed the hot water issue, and corrective measures have been implemented to prevent any recurrence. We value your feedback, as it helps us identify areas for improvement and ensures a better experience for our future guests.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable experience.

6/10 – Grei

Marguerite

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The place is under construction. No wonder it was so cheap!
Bodde her 1 natt i november 2023
Svar fra Adriana Londono den 27. nov. 2023
Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.

10/10 – Utmerket

Roxanne

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will stay again
Recently remodeled. Room was nice and comfortable.
Bodde her 1 natt i november 2023
Svar fra Adriana Londono-GM den 21. nov. 2023
Thank you for taking the time to let us know of you experience and we hope to see you back with us real soon.Regards

8/10 – Bra

Tatiana

Reiste med familie
Unfortunately the hotel and surrounding area where under construction. There was dust and noise everywhere
Bodde her 1 natt i november 2023
Svar fra Adriana Londono- GM den 5. des. 2023
Thank you for taking the time to let us know of your experience. Hotel renovation has been completed.We hope you come back and give us an opportunity to showcase our hotel.regards,

10/10 – Utmerket

Ramon og Palm Coast

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We came late around 10pm and the lady staff was awesome.
Bodde her 1 natt i november 2023
Svar fra Adriana Londono den 27. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Adriana LondonoGeneral Manager

10/10 – Utmerket

Nadia

Bodde her 1 natt i november 2023
Svar fra Adriana Londono den 27. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Adriana LondonoGeneral Manager

8/10 – Bra

Leslie

Reiste med en gruppe
Likte: Renhold og personale og service
Thin walls. Continental breakfast was lacking.
Bodde her 2 netter i oktober 2023
Svar fra Adriana Londono den 27. nov. 2023
Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.

8/10 – Bra

Pamela

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Adriana londono den 29. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Adriana LondonoGeneral Manager

4/10 – Dårlig

Kimberly

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The “minor construction” is not minor. It’s quite disgusting!! I did receive notice AFTER I booked, that there was construction in process, but it almost seemed unsafe to be there. They offered a “free breakfast” for the inconvenience , but the unripe fruit, and coffee without flavored creamer was not worth it. One of the elevators was very bumpy and loud. This place should close until the renovations are complete!
Bodde her 1 natt i oktober 2023
Svar fra adriana Londono den 27. nov. 2023
Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Adriana londono den 27. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Adriana LondonoGeneral Manager

8/10 – Bra

Daphne

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
No hot water that’s horrible I was freezing
Bodde her 1 natt i september 2023
Svar fra Adriana Londono den 27. nov. 2023
Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.

4/10 – Dårlig

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand
Hotel was under construction. Long delay for hot water for shower. We were told we would be receiving free breakfast due to the construction between 6:30 am and 10 am. No breakfast at 7:00 am.
Bodde her 2 netter i september 2023

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was under remodeling and that made getting on the property difficult.
Bodde her 1 natt i september 2023

2/10 – Forferdelig

April

Reiste med familie og små barn
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
No hot water the window in my room 435 window didn’t have screen and the carpet by balcony door was wet and smelly they sprayed perfume to hide the smell no hot water in the hot tub by pool ice cold water and the water smelled like sewage when you turn on shower
Bodde her 2 netter i september 2023

4/10 – Dårlig

wendolyn

Bodde her 2 netter i september 2023
Svar fra Adriana Londono den 27. nov. 2023
Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.