8/10 – Bra
Heidi
4. mars 2026
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely resort beautiful pools! The room was well layed out, however had the smell of moldy laundry. The food and restaurants were lovely at all times. Please avoid the concierge service. The woman with who we tried to book an excursion with at the concierge was very intent on upselling us to “her favorite” excursion, refusing to answer direct questions and instead, redirecting our attention to her preferences, taking at least 45
Minutes to show us pics on her phone, even after us saying no countless times. Finally, all we wanted was to order a cab to see the palm beach area and she gave us a hard time about that, telling us it was “closed” ( it was not) saying she alone needed to call the cab, we could not, and when I finally let her know I was getting aggravated 45 minutes later, she told me to calm down. I went ahead and booked our dolphin catamaran through the expedia app
Myself, and had a WONDERFUL TIME! Our cab driver gave us his direct number and we used him countless times and he was lovely. Avoid the concierge at this resort as I believe they might be commission based, rather than guest services. Otherwise, a lovely stay at this resort, we would definitely stay again.
Heidi
Bodde her 4 netter i februar 2026
