Hoteller nær Oneida Community Mansion House

«I booked a "superior room" on Expedia at a slightly higher cost. The bill from Oneida CM said "standard room". I sent a message to OCM asking in what way my room is "superior", but I didn't get an answer. The "superior" room pictured on Expedia (with red curtains) does exist, but I was assigned a somewhat smaller room than it. All guest rooms in OCM have private baths (this is not made clear on Expedia) and I advise future guests to save their money and book standard rooms. Otherwise the ...

«Parking was very easy. Charming place to stay. Very quiet. Generous offering of amenities.»

«Great »

«Have stayed twice now over the last 6 months. Both times the staff (I wish I knew her name, same lady both times)) was incredible. Hotel and room were clean and comfortable.»

«excellent staff - breakfasts are terrific»

«Many choices of restaurants and Gambling choices. Room was average at the Brook but convenient location to all venues»

«I didn't like the fire alarm going off at 11am when you get in at 4 am and no warning what so ever! The manager lied and said they have no idea when the are coming to test the alarms I call bu You don't just test alarms that is poor management. Was only compensated 1 day when there mistake ruined 2 days! Never again unless management is replaced!»

«Breakfast closes before 10 they come in to tell you they are closing it»

«The room smelled like someone peed in the corner and had little piles of insect debris under the window. The beds were comfy but made awful noises when you moved. The clerk at check in was not very informative. Breakfast selections were minimal and not appetizing. Giving this booking an overall "okay" rating is generous. We stayed in 4 different hotels along our vacation trip and this was by far the worst. Thankful it was only over night to get some rest and move on.»