Hoteller nær Octagon Center for the Arts

«The facility was wonderful however the front desk staff was not. We were first told we did not have a room and then had to find someone to help her. Not professional at all! The pool was out of towels I asked the same front desk person for a towel she begrudgingly got one for me but added "we have a towel shortage". Front desk staff in need of customer service training both in behavior and appearance!»

«This is a good hotel I've stayed at before. The location is great, the rooms are nice, and I ordinarily would give it all 5s. But there are some things hotel management needs to address. First, the lobby should be clean. But it is not being cleaned regularly if at all. The floor in the lobby seating area is not swept - there are crumbs and scraps of paper all over the floor. Food scraps and cup rings on the tables are not cleaned up day after day. Second, one thing I expect from a hotel in this ...

«Whole experience was great. Nice rooms!»

«Staff was friendly and facility was clean»

«Clean good service and quiet location. But make sure you get room on the top floor. You hear everything from the room over you. Sounds like elephants walking the floor.»

«Breakfast, staff, clean room»

«I»

«So old and very dark and rooms smell like smoke. The room is dark and very small. It was nothing like you pictured. Had to cancel it was not in a safe location»

«Nice staff, good breakfast»

«Did not get room cleaning, room did not smell fresh.»

«Staff was help full, there was a snack breakfast incluyes. Room was not cleaned in the 4 data we stayed.»

«Room was very clean. Seemed to have near new paint, carpet, furniture, bathroom. Halls were not so clean. Carpets were older and dirty. Hallways smelled like a wet dog. Breakfast wasn't great. Cereal, toast, waffles, something in a warmer but I didn't check. Ended up going elsewhere. Staff was very friendly. Easy check in and out. Overall met the need of a place to sleep and room was clean. Would stay again. Hopefully the hallways would be updated before the next time.»

«The room was adequate, dated and clean but not a deep clean due to the age. The breakfast nook was the worst I have ever walked into. It was dirty and the appliances were dirty. I got a sealed yougart and left. From what I could tell the quality of the food was very low.»

«The breakfast provided was poor, with very limited options. There was cold cereal- no milk for two days. Waffles- no butter, and an empty syrup container. Most days I didn’t eat there. »

«ok»

«The space was clean and breakfast was delicious.»

«Room was nice and clean. Restaurant was pretty good, but our mixed drinks were ordered were awful. Waitress was awesome! Food was good.»

«The breakfast was average, the room was good, general areas needed better attention, carpet in our room had spots and throughout the hallways and at the front entrance was really not up to par, please strive for excellence.»

«This was a cute and very well maintained hotel!»

«The Location was great and everything was very clean.»