Hoteller nær Stephens Auditorium

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«Bed was very comfortable.»

«The facility was wonderful however the front desk staff was not. We were first told we did not have a room and then had to find someone to help her. Not professional at all! The pool was out of towels I asked the same front desk person for a towel she begrudgingly got one for me but added "we have a towel shortage". Front desk staff in need of customer service training both in behavior and appearance!»

«What makes the difference at this hotel is the staff. From check into check out the hotel staff was amazing. I will stay here everything I have business in Ames, IA.»

«everything great»

«Clean room, great staff, good breakfast! Thanks!»

«There were some stains on the wall and in the shower. The sliding door was broken (off its track) when we arrived. The towels were so scratchy. Not a bad place to stay for the price, but could definitely improve the facilities.»

«There was No actual employee in the building the entire time we were there. It was a computer that we had to check in on. People hanging around the building all hours of the night. Don’t even think they were staying there. Breakfast area was so disgusting, trash everywhere, milk sitting on ledge outside the kitchen. Sheets had stains and smelled like urine. Went to a different hotel the rest of our stay! Gross!»

«Every staff member that we encountered went above and beyond to make us feel welcomed. The water bottles on check in and rice Krispies for the kids on check out definitely made for huge smiles. My only complaints would be that breakfast was cold and dry on our first morning and the pool was cold.»

«Very clean property»

«Clean good service and quiet location. But make sure you get room on the top floor. You hear everything from the room over you. Sounds like elephants walking the floor.»

«Breakfast, staff, clean room»

«Great room for the price.»

«Nice place!»

«Bed was really uncomfortable. Otherwise great stay»

«TVs did not work in either room. Manager said to contact you do we could get a partial refund.»

«Easy check in and friendly stafg»

«When I tried to call before getting there the phone was not working. Red flag number one. I went there In fear that I wouldn’t have a room. Once there they were out of the body wash, shampoo and conditioner. The mini fridge was broken and so was the outlet in the bathroom. The tub did not drain and the spout/ shower head were both going at the same time and I couldn’t get that to work properly. Needing to stop the shower at fear it would spill over. Additionally the hot tub was not working. ...

«The room was clean and quiet. I had an excellent night's sleep. Breakfast was fairly standard; hard boiled eggs, cereal, make your own waffle, juice, yogurt etc. The staff did an excellent job replenishing food and cleaning the Breakfast area.»