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Anmeldelser av Best Western Annesley House Hotel

3 out of 5
Best Western Annesley House Hotel
6 Newmarket Road, Norwich, England

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 268 av totalt 526 anmeldelser." "
Rangering på 8 − Bra. 218 av totalt 526 anmeldelser." "
Rangering på 6 − Grei. 27 av totalt 526 anmeldelser." "
Rangering på 4 − Dårlig. 7 av totalt 526 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 526 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Visiting family member studying at UEA
Visiting family studying at UEA and travelling by public transport. Central location for busses and trains and good eating. Hotel has character, something I personally like. Breakfast is excellent. Didn't try dinner.
Bodde her 4 netter i oktober 2019
Svar fra Emily den 16. okt. 2019
Dear Andrew, Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and were pleased with our Georgian character. I do hope we have the pleasure of welcoming you back in the future. Kind Regards, Emily Maher Duty Manager

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A clean spacious hotel with friendly staff
Bodde her 1 natt i mai 2024
Svar fra Emily den 13. mai 2024
Dear Thomas,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Bra

Samuel og Brackley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Emily den 8. apr. 2024
Dear Samuel,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was so kind and the property is beautiful
Bodde her 2 netter i mars 2024
Svar fra Emily den 18. mars 2024
Dear Sarah,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Bra

Andrew

Bodde her 1 natt i februar 2024
Svar fra Emily den 29. feb. 2024
Dear Andrew,Thank you for taking the time to leave a review regarding your most recent stay. I am glad to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Sun Hwa

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 17 netter i januar 2024
Svar fra Emily den 22. feb. 2024
Dear Sun Hwa,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Bra

Gillan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Emily den 21. feb. 2024
Dear Guest,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

6/10 – Grei

Ken

Reiste med partner
Likte: Renhold og personale og service
Very friendly staff. Room adequate and comfortable. Breakfast disappointing, everything was cold, scrambled egg was in one big lump.
Bodde her 1 natt i februar 2024
Svar fra Emily den 19. feb. 2024
Dear Ken,Thank you for taking the time to leave a review regarding your most recent stay. I am glad to hear you were pleased with your room and thank you for your kind comments towards our team. Please accept our sincere apologies regarding your breakfast experience, I can assure you this is not to our usual standard. I will certainly relay this to the chef that was on that morning. Despite the negative aspects of your stay, I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Sally

Bodde her 2 netter i februar 2024
Svar fra Emily den 21. feb. 2024
Dear Sally,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Francesca

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent experience
Amazing stay stunning hotel lovely staff friendly and welcoming kind and helpful
Bodde her 1 natt i februar 2024
Svar fra Emily den 16. feb. 2024
Dear Francesca,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Rosemary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Emily den 8. feb. 2024
Dear Rosemary,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Darryl

Bodde her 1 natt i januar 2024
Svar fra Emily den 8. feb. 2024
Dear Darryl,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

4/10 – Dårlig

Stephen

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Interesting
What can I say room clean, convenient location to the centre of Norwich. Food also good value for money but unfortunately was woken up at 6 o’clock. Due to a water leak coming from room 17, which is above room 10 mentioned to reception at 6:30 and They were aware of the leak from room 17, which they thought was fixed but it wasn’t. I have given them him five stars because they completely refunded the room. Happy to stay there in the future. 👍
Bodde her 1 natt i januar 2024
Svar fra Emily den 1. feb. 2024
Dear Stephen,Thank you for taking the time to leave a review regarding your most recent stay. I am glad to hear you were pleased with our location and enjoyed your dining experience. Please accept our sincere apologies regarding the leak, after investigation we discovered it was coming for a u-bend pipe under the bath in another room, not 17 as originally thought. We are happy to say this has now been rectified. I do hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

8/10 – Bra

Nic

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Emily den 30. jan. 2024
Dear Nic,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

6/10 – Grei

John

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Emily den 25. jan. 2024
Dear John,Thank you for taking the time to leave a review regarding your most recent stay. I am glad to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Stephen

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Emily den 19. jan. 2024
Dear Stephen,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

8/10 – Bra

Ollie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfy bed, helpful staff and easy access to city centre. A great stay 😊
Bodde her 1 natt i januar 2024
Svar fra Emily den 16. jan. 2024
Dear Ollie,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

martin

Bodde her 3 netter i desember 2023
Svar fra Emily den 16. jan. 2024
Dear Martin,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Jonathan og Harrow

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved this character hotel just a 10 minute walk from the city centre. Plenty of parking, easy check in and excellent service throughout. Comfortable sizeable room and great TV with Netflix etc. Great night's sleep then a delicious breakfast. Would definitely return 👍
Bodde her 1 natt i desember 2023
Svar fra Emily den 4. jan. 2024
Dear Jonathan,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

8/10 – Bra

David

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Give it a try
Lovely place and great staff. Onsite car charging at a reasonable cost. I'll go again.
Bodde her 1 natt i desember 2023
Svar fra Emily den 15. des. 2023
Dear David,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

2/10 – Forferdelig

Rajiv

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Emily den 13. des. 2023
Dear Rajiv,Thank you for taking the time to leave a review regarding your most recent stay. I am disappointed to see you did not enjoy your time with us, I hope we are able to welcome you back in the future to provide you with a more superior experience.Kind Regards,Emily - Duty Manager

6/10 – Grei

Adam

Bodde her 1 natt i desember 2023
Svar fra Emily den 2. jan. 2024
Dear Adam,Thank you for taking the time to leave a review regarding your most recent stay. I do hope you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Colin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really friendly and helpful staff, very comfy bed, quiet location, great food and good location.
Bodde her 1 natt i november 2023
Svar fra Emily den 13. des. 2023
Dear Colin,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Bra

Jeff

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely fine for a visit to Norwich, close enough to walk into the city centre
Bodde her 1 natt i november 2023
Svar fra Emily den 23. nov. 2023
Dear Jeff,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

James

Bodde her 3 netter i november 2023
Svar fra Emily den 17. nov. 2023
Dear James,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Bra

Ralph

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very clean, comfortable and friendly helpful staff
Bodde her 1 natt i november 2023
Svar fra Emily den 13. nov. 2023
Dear Ralph,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Bra

Kieran

Forretningsreisende
Likte: Personale og service og romkomfort
All Fine
All fine. Well priced and comfortable.
Bodde her 1 natt i november 2023
Svar fra Emily den 10. nov. 2023
Dear Kieran,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to hear you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Ruth

Bodde her 2 netter i november 2023
Svar fra Emily den 9. nov. 2023
Dear Ruth,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

8/10 – Bra

graham

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Emily den 12. okt. 2023
Dear Graham,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Kwok Chu

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful stay and the breakfast is very tasty.
Bodde her 1 natt i september 2023
Svar fra Emily den 3. okt. 2023
Dear Kwok chu,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Colin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really nice, very clean rooms. Nice lounge & bar area, great, attentive staff.
Bodde her 2 netter i september 2023
Svar fra Emily den 2. okt. 2023
Dear Colin,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Rosemary

Bodde her 1 natt i september 2023
Svar fra Emily den 30. okt. 2023
Dear Rosemary,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

6/10 – Grei

Liva

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i september 2023
Svar fra Emily den 28. sep. 2023
Dear Liva,Thank you for taking the time to leave a review regarding your most recent stay. I am sorry to see there were aspects of your stay that did not meet your expectations. I do hope we can welcome you back in the future to provide you with a more superior experience.Kind Regards,Emily - Duty Manager

8/10 – Bra

Simon

Bodde her 1 natt i september 2023
Svar fra Emily den 27. sep. 2023
Dear Simon,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

David

Bodde her 1 natt i august 2023
Svar fra Annesley House Hotel den 1. sep. 2023
Thank you for your kind comments. We hope to see you again soon.

10/10 – Utmerket

Sallyann

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful
Lovely stay, hotel was lovely. Bed really comfortable, would definitely stay again
Bodde her 1 natt i august 2023
Svar fra Emily den 7. sep. 2023
Dear Sallyann,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Bra

Neil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
N/A
Bodde her 2 netter i august 2023
Svar fra Emily den 7. sep. 2023
Dear Neil,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

David

Bodde her 1 natt i august 2023
Svar fra Emily den 11. aug. 2023
Dear David,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Alex

Bodde her 1 natt i august 2023
Svar fra Emily den 10. aug. 2023
Dear Alex,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

8/10 – Bra

Sarah

Bodde her 1 natt i juli 2023
Svar fra Emily den 7. sep. 2023
Dear Sarah,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Emily den 3. aug. 2023
Dear Guest,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

craig

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Emily den 23. juli 2023
Dear Craig,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Nikita

Bodde her 1 natt i juli 2023
Svar fra Emily den 10. juli 2023
Dear Nikita,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Bra

Nick

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Emily den 30. juni 2023
Dear Nick,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Steven

Bodde her 1 natt i juni 2023
Svar fra Emily den 29. juni 2023
Dear Steven,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

8/10 – Bra

Duncan

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
All fine
Nice place - unfortunately it was very hot when we stayed and a/c would have been nice if we’d known. Room was fine. Breakfast was good enough.
Bodde her 1 natt i juni 2023
Svar fra Emily den 26. juni 2023
Dear Duncan,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to hear overall you enjoyed your time with us. Due to our buildings being Grade II listed we are unable to install air con however we do provide fans in every room. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Duncan

Bodde her 1 natt i juni 2023
Svar fra Emily den 13. juni 2023
Dear Duncan,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

lynn

Reiste med familie
Likte: Renhold og personale og service
A really lovely hotel everything was perfect and the beds lovely we,will certainly stay here again
Bodde her 4 netter i mai 2023
Svar fra Emily den 7. juni 2023
Dear Lynn,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to hear you enjoyed your time with us and hope we have the pleasure of welcoming you back soon.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Jonathan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent stay
We had a two night stay to do a bit of shopping and sight seeing. The hotel is very clean and the room was very comfy with a massive bed. The hotel is very close to the city and has plenty of parking.
Bodde her 2 netter i juni 2023
Svar fra Emily den 7. juni 2023
Dear Jonathan,Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to hear you enjoyed your time with us and thank you for your kind comments. I do hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023
Svar fra Emily den 18. mai 2023
Dear Guest,Thank you for taking the time to leave a review regarding your most recent stay. I am delighted to see you enjoyed your time with us and hope we have the pleasure of welcoming you back in the future.Kind Regards,Emily - Duty Manager