Skihoteller i Northwest Rochester

«Staff was very friendly and efficient. Only one thing… carpet felt a little sticky, but may have been related to humidity lately. Just wore flip-flops, otherwise a nice place that I would come back to.»

«Great location. The property was nice and rooms were large. Our room was out if body wash and did not have a xtra toilet paper nor did it have toothpaste but my fault for forgetting it. There was a large amount of dust on top of our fridge and areas behind tv etc. The pool was refreshing but small, we found a nasty spider and a fly in it and if there are kids in it the room echos so loud that we had to leave. Staff was awesome but breakfast left a bit to be desired. Eggs were made with what ...

«Not impressed with reception when we arrived. We checked in on-line before arrival, which did not save us any time at all in getting our room key. No friendly welcome by staff. Given an accessible room for some reason. It was not requested nor was it required. No closet, no mirror in room, only in the bathroom. Traffic noise and guests stomping around in room above ours made for very little sleep. Easy off and on to highway, so very convenient for overnight stop on road trip. Close to numerous ...

«It's well located near the Thruway and shopping, and reasonably priced for the amenities. The Wi-Fi login was excessively complicated.»

«Check in was easy. Front desk worker was nice. My daughter was very much looking forward to the pool and when se got there, there were no towels. There were no towels left in the entire hotel for the bathroom or pool. They only gave one towel per person in the hotel room, we only got two instead of four that hotels normally have. Something small but they don’t have laundry bags in the closet. Breakfast was pretty decent. Parking was easy. The hallways between 2 and 4 in the morning were very ...

«Two women stood at the reception desk as we arrived. They barely glanced at us, and neither spoke to us as we approached them. It was late at night; my wife and daughter and I the only guests in the room. Unsure which woman to approach, I chose the one nearer the front doors. She had a phone to her ear, and seemed displeased that I was interrupting her. "Just a minute," she said tersely. I waited. When she hung up, she did not make eye contact and greeted me with the equally terse request, ...

«This was the worst hotel experience I have ever had in my life. We had to wait 4 hour for a room. No one knew what they were doing. And it was disgusting»