Hoteller i Northwest Rochester

«The property is clean, well maintained and with good breakfast.»

«Marisol at the front desk is awesome.»

«This property is beautiful. The room and amenities were great. We really enjoyed the room space and pool. The only complaint we had was the smell on our floor. I realize people are cooking I. The rooms but it was a very unpleasant smell throughout the entire floor.»

«Pictures and descriptions show a pool and hot tub, the hot tub has been removed and the pool is cold and very very small»

«Property was under construction which should be listed in ad. Overall room was clean, staff were friendly but had trouble looking up my room»

«This was the worst hotel experience I have ever had in my life. We had to wait 4 hour for a room. No one knew what they were doing. And it was disgusting»

«The room was clean. The hallway smelled of stale cigarettes, weed and drugs. I did not know that as of Monday the property would be closed due to multiple code violations and other issues. This morning when trying to check out there was no one at the front desk and I had to reach in and put the key card in a container. Glad it was only one night.there was no shampoo only small bars of hand soap. Not worth the price.»

«Very friendly staff, convenient location with easy access to a mall, highway and places to eat.»

«Enjoyed my stay to bad your closing in a month.»

«The staff was all very considerate.»

«Wonderful»

«We were traveling while on the road and hotel options were limited. We were missing items in our room which I get happens. The hardest part for us was the weekend breakfast hours don’t start until 7am which just felt late and the breakfast wasn’t great. They also have no high chairs or water fountains.»

«I called Wednesday around 4 to cancel the 3rd night of our stay. The reservation said we could cancel until 5p. I talked to a lady and she said the reservation was changed. When we checked in the 3rd night was still on the bill. The person we checked in said when we check out just to let them know we were checking out early and the last night would be taken off. This morning the lady at the desk says she cant do anything.. and we would have needed to call expedia. Everyone knows that is ...

«The staff was exceptional. Very caring and helpful. The property is in a safe and pedestrian friendly area. Highly recommend this property.»

«The Microtel is my home away from home. I have been staying there, when I'm in town, for about five to six years. It's convenient, clean, centrally located, the staff is exceptional and the breakfast is good. I don't stay anywhere else.»