Hoteller i Northwest Rochester

«Great location for what we were there for. Lots of places to eat.»

«Staff was congenial and helpful. Breakfast was excellent- fresh, healthy options and super clean. the room was perfect. Our home away from home.»

«The room accommodated 3 adults, had a fridge, desk, WiFi, TV, cable, large bathroom, and was clean. Highly recommended.»

«They were very friendly and granted any of our requests. It was clean and had a home feeling right away. I will be attending a Hampton inn again soon.»

«Yes»

«The place was nothing as described. It was an experience. One I would not want to go through again.»

«This may be an outlier experience. The room and facilities were good as is obviously the super convenient location next to ROC. However check in was quite slow as the desk had one person on her first day working solo many things went wrong. She was super nice, just having a very difficult time. The worst was when trying to shower at 5:30am prior to an early flight there was zero hot water. Not even luke warm. On checkout I informed the staff guy so others would not be so inconvenienced. He ...

«Very pet friendly! Stayed on the way to our final destination and the way back home! Was a great pick. Very quiet!»

«We had our truck broken into right in front of a camera that they had on the side of the building. The staff member on duty who looked like he was lucky to be 16 did very little to help us. Didn’t even call the police for us we had to. And the manager couldn’t be bothered to come in so that the police could try to look at the surveillance footage, which most likely we’re gonna find out the cameras, don’t even work.»

«Good location. Quiet and decent breakfast.»

«Nice but you get a bed no coffee or breakfast. Old decor.»

«Breakfast selections were excellent. »

«Clean room friendly staff»

«Always a good time when staying here! The tvs are huge, bed was surprisingly comfortable, the shower pressure was awesome and the staff was super friendly and helpful! They are so convenient where their located and even though it looks old and rough on the outside, don't judge a book by its cover!»

«The light in the bathroom was both broken casting only a dark orange light. You could not see to shave or do makeup. Upon turning on the shower spray would be onto the floor owing to the fact that the shower head was not tightly attached to the pipe. We immediately advise the front desk of the light issue and the leak. They advised that no repair could be made until the next day. The next morning the person at the front desk was unaware of our complaint and filed a new complaint on our behalf ...

«Extremely helpful with all of our needs. Room wa spacious and perfect for 4 people. Complimentary breakfast was outstanding with alot of options.»