Hoteller nær Northwest Park

«Great»

«2 nd floor smelled like sewage. When making reservations for a shuttle for 440 the agent told me it was full so I had to take the 340am shuttle. I left and came back to someone new checking in and witnessed the same agent tell a couple the shuttle was available for 440. I didn’t say anything because she looked right at me when I said I was going to report it.an older white email with white hair.probably would not come back because of that. It felt racial.»

«Room is really clean, Staffs are really nice and helpful. Parking lot is truly convenience .»

«The property was very clean, the staff was very helpful»

«Staff was nice and polite.»

«I had a problem with the shower because water was leaking out through the shower door and it wasn’t fixed..»

«The room stunk of smoke. Bed was comfortable, thankfully we only slept there and left for the airport super early. Shuttle driver was super friendly.»

«Staff was outstanding and room was clean.»

«It gets the job done for an overnight stay. Very close to Bradley International Airport and lots of dining choices nearby. The A/C worked great and bed was comfortable. Room was clean. On the negative side, it’s very dated and could use a total refurbish. Don’t bother with the free breakfast. Other than juice and coffee, sparse offering of maybe a bagel and maybe cereal. I didn’t look very hard as there was not much to see there. Easy check-in and check-out and plenty of free parking ...

«We stay here every year. Convenient to highways and not far from the airport. We love the staff. They are all so friendly and helpful. Breakfast is great! Something for everyone.. The rooms are clean.»

«It is an older hotel and it shows in the little things. Not enough outlets. Cracked molding in the bathroom. We only stayed one night and left at 4:45 am so didn’t use any amenities or the breakfast. It is a short ride by shuttle to the airport»

«Property worked very well for us. Parking was easy, rooms were clean, staff was helpful.»

«As usual this hotels deliver. Very good room and bed, service very good with nice staff. Dinner was excellent and the bar nice»

«The rooms smelled awful, and the people at the establishment were scary! I couldn’t stay I had to leave and I can’t get my money back. They wouldn’t accommodate me for a non-smoking a month.»

«Chose to stay here because I had an early flight the next day. Price point was good. Room clean but somewhat worn and outdated. Bed, pillows and linens in good condition. Staff was very friendly and helpful. check in/out was smooth. Staff pointed out places to eat that were nearby. Transportation to airport was arranged and on time as was my wake-up call. Vending machine was mostly empty.»

«The room was not clean upon our arrival. The window in the room, which was located on the first floor, was left open. The pull-out sofa had a blood stain on the mattress, and there was hair in the bed. When we requested additional sheets, the replacement sheets provided were also torn. We spoke with the staff at the front desk multiple times, but they were not helpful or sympathetic regarding the condition of the room. We explained that we were traveling with children and that these conditions ...

«It wasn’t how it looked on the picture and the rooms wasn’t cleaned and they have bed bugs and there was stains on the sheets. The staff was rude and the internet kept going out»