Resepsjon

Anmeldelser av Northampton Town Centre Hotel

4 out of 5
Northampton Town Centre Hotel
Silver Street, Northampton, England

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 426 av totalt 1004 anmeldelser." "
Rangering på 8 − Bra. 403 av totalt 1004 anmeldelser." "
Rangering på 6 − Grei. 116 av totalt 1004 anmeldelser." "
Rangering på 4 − Dårlig. 43 av totalt 1004 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 1004 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Christopher

Forretningsreisende
Likte: Renhold og personale og service
Jobbreise
Helt ok standard hotell, baderomsinnredning var slitt og senga hard. Frokost helt ok
Bodde her 1 natt i desember 2021
Svar fra Nicola den 18. des. 2021
Kjære Christopher, Takk for din anmeldelse. Jeg er veldig glad for at du likte oppholdet ditt hos oss. Vi håper å se deg igjen snart. Vennlig hilsen, The Park Inn Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super hotel
Nice hotel. Great location.
Bodde her 1 natt i mai 2021
Svar fra Nicola den 8. mai 2021
Thank you for your lovely review. We hope to see you again soon. Kind regards, The Park Inn Team

8/10 – Bra

Terje

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2019
Svar fra Nicola den 31. aug. 2019
Dear Terje, Thank you for your review. We hope to see you again soon. Kind regards, Nicola Dent, Front Office Manager

10/10 – Utmerket

Maria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2019
Svar fra Nicola den 3. aug. 2019
Dear Maria, Thank you for your great review. We hop to see you again soon. Kind regards, Nicola Dent, Front Office Manager

8/10 – Bra

Thomas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell med alt for harde senger.
Bodde på dette hotellet 2 netter i forbindelse med møter i Northampton. Hotellet passer bra og har alt man trenger på hotellet og nærhet til det meste. Det eneste som jeg ikke var fornøyd med var madrassene i sengene. Disse var alt for harde. Vi hadde 4 rom på dette hotellet og alle synes dette var alt for hardt, noe som fører til dårlig søvn.
Bodde her 2 netter i januar 2019
Svar fra Adina den 5. feb. 2019
Dear Thomas, Thank you very much for your feedback. We're happy to hear you enjoyed your stay with us - except for the mattress that was too hard. Hope this will not deter you to choose us again in the future. Kind regards, Park Inn Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig ok hotell
Veldig ok hotell på alle måter! Rent og pent! God frokost. Sentralt beliggende.
Svar fra General Manager den 1. mars 2017
Thank you for your feedback. I am really pleased that you liked the hotel and breakfast. We hope to see you again soon. Kind regards Nicola Dent Front Office Manager

6/10 – Grei

Frode

Likte: Personale og service
Likte ikke: Romkomfort
Romantisk miniferie
Bra

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Martin og Mo i Rana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
OK hotell
Ok, hotell. Ikke noe dårlig med det, men ikke noen "wow" factor heller.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Mads aarsland

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Øyvind og Råholt

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kjempeflott hotell
Kjempefint hotell hvis man skal overnatte i Northampton. Ligger sentralt til i nærheten av togstasjonen. Hyggelig betjening, og den beste senga jeg har vært borti på lenge. Deler av hotellet virker litt gammelt. Men ikke noe man tenker noe spesiellt over. Rent og pent med hyggelig betjening.

10/10 – Utmerket

Tommy Strøm og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelig opphold
Bra hotell og god service. Hotellet lå i gangavstand til jernbanen, noe som var praktisk.

8/10 – Bra

Elizabeth og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super fornøyd
Vi var to søstre på tur (14 og 22 år) og vi var meget førnøyd med hotellet. God service, fine rom meg gode senger og alt man kunne tenke seg av utstyr. Hotellet hadde god mat og et fint lite basseng-område.

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay, for a short weekend. Good location walkabel to both the tran and coach platforms.
Bodde her 2 netter i mai 2024
Svar fra Eliah O'Toole - Guest Relations Executive den 26. mai 2024
Good Evening Robert,Thank you for the amazing 5/5 review!I am so glad to see that you had a wonderful weekend stay with us.It is great to hear you enjoyed our prime location only a short walk from both the Bus and Train Station.We do hope we will have the chance to welcome you back again soon!Warmest Regards,Eliah O'TooleGuest Relations Executive

10/10 – Utmerket

Caroline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The young lady on reception was very knowledgeable and super helpful . She obviously loves her job! Bat staff nice food could have come out quicker.
Bodde her 1 natt i mai 2024
Svar fra Luke den 20. mai 2024
Good morning Caroline,Thank you very much for taking the time to leave such a great review of your recent stay with us.Please know that your comments have been passed to all departments and I am delighted to read that you found our receptionist on the day to be super helpful.We are thrilled to read that you enjoyed your stay and we very much hope to welcome you back in the future!Kind regardsLuke - Front Office Manager

8/10 – Bra

Jack

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is undergoing renovations which, when completed with result in a very nice hotel
Bodde her 1 natt i mai 2024
Svar fra Luke den 20. mai 2024
Good morning Jack, Thank you for the taking the time to leave a review of your recent stay with us. We are glad to read that you enjoyed your stay and we hope to welcome you back in the future once our refurbishment is complete.Kind regardsLuke - Front Office Manager

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The new rooms are excellent, the breakfast was one of the best I've had in a while, even though works are ongoing they didn't disturb me at all, I have to say for bed comfort they beat their rivals ' pr...er by a mile, best nights sleep in a very long time, I stayed there when it was a Raddison and they've improved on that. Very satisfied, apart from the awful coffee sachets in the room tasted a bit like H..py Sh...er.
Bodde her 1 natt i mai 2024
Svar fra Luke den 20. mai 2024
Good morning Paul, Thank you for the great review and feedback from your recent stay with us! We are very glad to read that you enjoyed your stay, especially the breakfast and new bed in our newly refurbished room We very much hope we can welcome you back in the future!Kind regardsLuke - Front Office Manager

4/10 – Dårlig

Ibrahim

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Below expection, recomended to enhance the hospitality service, also provide a tour guide for a guest.
Bodde her 4 netter i mai 2024
Svar fra Luke den 20. mai 2024
Good morning Ibrahim,Thank you for taking the time to leave a review of your stay with us.We are sad to see that we received a rating of 2/5, your comments have been taken onboard and will be discussed to enhance our guest experience going forward.We hope to welcome you back in the future.Kind regardsLuke - Front Office Manager

10/10 – Utmerket

Charalambos

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good parking, nice staff, clean modern rooms, would definatly stay again, good central location
Bodde her 1 natt i mai 2024
Svar fra Luke den 13. mai 2024
Good morning,Thank you very much for your great review of your recent stay. We are thrilled to read that you enjoyed your stay, and hope to welcome you back soon!Kind regardsLuke - Front Office Manager

2/10 – Forferdelig

Kurt

Staff was rude and obnoxious all because I queried the price and being charged for car parking because I had standard room instead of a superior room, but a previous member of staff told me parking was free because I was a guest
Bodde her 1 natt i april 2024
Svar fra Reception Team den 28. apr. 2024
Hi Kurt,Thanks for your feedback. We're sorry your stay didn't meet your expectations, and we apologize for the inconvenience. Since we're located in the town centre, parking for standard rooms comes with an additional charge. We hope to welcome you back the next time you're in town.Best regards,

8/10 – Bra

Charles

Likte: Renhold og personale og service
Nice
Bodde her 1 natt i april 2024
Svar fra Luke den 28. apr. 2024
Good morning Charles,Thank you for leaving a review of your recent stay with us.We are thrilled to read that you enjoyed your stay, and we very much hope to welcome you back in the future.Kind regardsLuke - Front Office Manager

10/10 – Utmerket

David og Waterlooville

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice newly refurbished room on 7th floor. Staff v friendly as always
Bodde her 1 natt i mars 2024
Svar fra Eliah O'Toole - Guest Relations Executive den 27. mars 2024
Good Evening David,Thank you for leaving us a review, it is great to see that you had such an enjoyable stay with us.I will make sure to pass along your feedback regarding the refurbishment and the excellent service you received during your stay.I hope to welcome you back soon!Warmest Regards,Guest Relations Executive - Eliah O'Toole

8/10 – Bra

jacqueline

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay and would go again.
Bodde her 2 netter i mars 2024
Svar fra Eliah O'Toole - Guest Relations Executive den 20. mars 2024
Good Afternoon Jacqueline,Thank you very much for such a positive review. I am very glad to see that you enjoyed your stay and would like the opportunity to welcome you back again soon!Warmest Regards,Eliah O'Toole - Guest Relations Executive

10/10 – Utmerket

Michael

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have stayed here multiple times dating back to 2010. It continues to improve.
Bodde her 2 netter i mars 2024
Svar fra Luke den 18. mars 2024
Good evening Michael,Thank you very much for leaving a review of your recent stay with us.We are so pleased to read that you enjoyed your stay, and we very much look forward to welcoming you back in the future!Kind regardsLuke - Front Office Manager

10/10 – Utmerket

Gerald

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr gut für unsere Zwecke gelegen.
Bodde her 3 netter i mars 2024
Svar fra Luke den 18. mars 2024
Good evening Gerald,Thank you very much for leaving a review of your recent stay with us.We are so pleased to read that you enjoyed your stay, and we very much look forward to welcoming you back in the future!Kind regardsLuke - Front Office Manager

10/10 – Utmerket

Lisa

Bodde her 1 natt i mars 2024
Svar fra Reception Team den 30. mars 2024
Dear Lisa, Thank you for your feedback it is much appreciated.

10/10 – Utmerket

Mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Arrived at busy check-in, & manager stepped in to support reception staff which was appreciated. All areas clean & well maintained. Room quiet, modern & comfortable. Bathroom very good - hot water in shower = instant!
Bodde her 1 natt i mars 2024
Svar fra Eliah O'Toole - Guest Relations Executive den 9. mars 2024
Good Morning Mark,Thank you for a great review, I am very glad to hear that you enjoyed your stay with us.I will be sure to pass along the feedback to the Manager who stepped in to help the Reception staff and in doing so, made for a quick efficient check-in.I am also glad to hear that you enjoyed all of the amenities that we have to offer. We strive to ensure our guests are always satisfied and I will make sure that all of the relevant departments are aware of the great feedback!Warmest Regards,Eliah O'Toole - Guest Relations Executive

10/10 – Utmerket

Luke

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Eliah O'Toole - Guest Relations Executive den 9. mars 2024
Dear Luke,Thank you for taking the time to leave us a great review, we appreciate it!I am very glad to see that you enjoyed your stay with us. I hope we have the opportunity to have you stay with us again soon.Warmest Regard,Eliah O'Toole - Guest Relations Executive

6/10 – Grei

Jim

Likte: Renhold
Likte ikke: Romkomfort
Cold throughout hotel and particularly bedroom. No heating throughout night.
Bodde her 1 natt i februar 2024
Svar fra Luke den 28. feb. 2024
Good morning Mr Knowles,Thank you for taking the time to leave a review of your stay with us.We are sorry to hear now that you had an issue with the heating during your stay. We would always ask that you inform us of any issue such as this during your stay and we would be more than happy to rectify it for you.We do hope to welcome you back in the future.Kind regardsLuke - Front Office Manager

10/10 – Utmerket

Victoria

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the breakfast and rooms were adequately equipped with comfortable beds. Didn't like paying to park. Should be free for hotel guests.
Bodde her 1 natt i februar 2024
Svar fra Luke den 26. feb. 2024
Good morning Victoria,Thank you for taking the time to leave a review of your stay with us!We are thrilled that you enjoyed your stay, and we have taken your comments on board regarding the parking.We hope to welcome you back in the future!Kind regardsLuke - Front Office Manager

8/10 – Bra

Jesse

Likte: Renhold og personale og service
Very conveniently located, within walking distance of town centre and the train station.
Bodde her 6 netter i februar 2024
Svar fra Luke den 26. feb. 2024
Good morning Jesse,Thank you for taking the time to leave a review of your stay with us!We are thrilled that you enjoyed your stay.We hope to welcome you back in the future!Kind regardsLuke - Front Office Manager

10/10 – Utmerket

Karen

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel rooms were good, breakfast was nice and lots of choices
Bodde her 1 natt i februar 2024
Svar fra Reception Team den 18. feb. 2024
Dear Karen, Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great value
Great value, nice rooms, decent breakfast.
Bodde her 1 natt i februar 2024
Svar fra Reception Team den 18. feb. 2024
Dear David, Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

10/10 – Utmerket

Steve

Bodde her 1 natt i februar 2024
Svar fra Reception Team den 18. feb. 2024
Dear Steve, Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

10/10 – Utmerket

Brendan

Bodde her 2 netter i februar 2024
Svar fra Luke den 21. mars 2024
Good afternoon Brendan,Thank you very much for leaving a review of your stay with us. We are delighted that you enjoyed your stay and we hope to welcome you back in the future!Kind regardsLuke - Front Office Manager

8/10 – Bra

Ashley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great room would definitely stay again
Booked a superior room and can definitely say it was worth it. Loved the decor from the pops of colour in the bathroom to the furniture style all really suited each other. The bed was extremely comfortable and the LED headboard lights created a relaxing atmosphere at the end of the night. Only issue was curtain rail lights were flickering so had to rely on lamps in the room instead of using the main lights. The only improvement I can think of would be with it being a superior room maybe some upgraded coffee making facilities could be included for example a pod machine even just a simple one just to add that more luxury feel that you get from the rest of the room
Bodde her 1 natt i februar 2024
Svar fra nm den 12. feb. 2024
Dear AshleyThank you for your great review and feedback on your stay with us.I will be sure to pass on all feedback to the relevant departments.We look forward to welcoming you in the near future.Kind regardsThe Northampton Town Centre Hotel

10/10 – Utmerket

Dawn

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Reception staff really friendly, helpful 👏👏
Bodde her 1 natt i februar 2024
Svar fra Reception Team den 11. feb. 2024
Dear Dawn, Thank you for your feedback, it's always nice to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as they strive to continuously improve the quality of our service.Thank you again for sharing your experience. We hope that your next visit will be as pleasant as the last. Kind Regards, Northampton Town Centre Hotel

10/10 – Utmerket

Borys

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Exceptional
Exceptional hotel for the price
Bodde her 1 natt i februar 2024
Svar fra nm den 8. feb. 2024
Dear BorysThank you for leaving some great feedback with regards to your stay.Kind regardThe Northampton Town Centre Hotel

10/10 – Utmerket

Simon

Bodde her 1 natt i februar 2024
Svar fra nm den 8. feb. 2024
Dear SimonThank you for the great review.Kind regardsThe Northampton Town Centre Hotel

6/10 – Grei

Christopher Paul

Reiste med partner
Likte: Renhold
Pleasant staff, but not really focused on customer experience, additionally bar shut early as advertised, will not stay again.
Bodde her 2 netter i februar 2024
Svar fra nm den 8. feb. 2024
Dear ChristopherThank you for taking the time to leave some feedback on your stay with us.I am sorry to see that you did not enjoy all aspects of your stay, I will be sure to pass on the feedback.Kind regardsThe Northampton Town Centre Hotel

10/10 – Utmerket

Sajimon

Bodde her 2 netter i januar 2024
Svar fra Eliah O'Toole - Guest Relations Executive den 20. mars 2024
Good Afternoon Sajimon,Thank you for taking the time to leave a great review. I am very glad to see that your stay was a positive experience and would look forward to welcoming you back again soon.Warmest Regards,Eliah O'Toole - Guest Relations Executive

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Reception Team den 29. jan. 2024
Dear Guest,Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

10/10 – Utmerket

NICHOLAS

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable quiet hotel. Lovely staff and very handy for town
Bodde her 1 natt i januar 2024
Svar fra Reception Team den 26. jan. 2024
Dear Nicholas, Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

10/10 – Utmerket

Ralph

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel location is good and the staff delivered excellent customer service Christina at the front desk and Kevin DeFreitas in the bar and restaurant. Also the young lady server in the restaurant The one thing is that our room was too small for a king size bed. No space to move around. At least a small fridge would be nice to have. There should be an ice maker on some of the floors. Love that we could make coffee or tea Excellent renovated bathroom
Bodde her 2 netter i januar 2024
Svar fra Reception Team den 23. jan. 2024
Dear Ralph, Thank you for your lovely feedback it will be shared with the team. We are happy to hear that our staff were able to provide the level of service and hospitality that we strive for. We can't wait to have you back as our guest next time you’re in Northampton. Kind Regards,

8/10 – Bra

Ralph

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Reception Team den 26. jan. 2024
Dear Ralph, Thank you for your feedback it is much appreciated. We are happy to hear you have enjoyed your stay with us. We look forward to welcoming you as a guest next time you're in Northampton. Kind Regards,

6/10 – Grei

Ole Haubo

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
OK slidt hotel i ramponeret kvarter
Et noget slidt hotel i et ramponeret kvarter, hvor hotellet falder fuldstændigt udenfor arkitektonisk.
Bodde her 1 natt i januar 2024
Svar fra Reception Team den 11. jan. 2024
Dear Haubo, Thank you for reviewing our facilities and we appreciate your feedback. We have some delightful news, from the beginning of this year our hotel will be going through refurbishment. We do hope you will allow us to host you once more next time you’re in town. Kind Regards,

10/10 – Utmerket

Christopher

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The stay was amazing. The only fault was tgere was no fan for the bedroom and the air conditioning turned off withing 45 minutes so the room was extreamly hot.
Bodde her 1 natt i januar 2024
Svar fra Reception Team den 7. jan. 2024
Dear Christopher, Thank you for your feedback. It is much appreciated. Kind Regards,

10/10 – Utmerket

D

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Reception Team den 31. jan. 2024
Dear Guest, Thank you for your feedback it is much appreciated.Kind Regards,

10/10 – Utmerket

Karen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great overnight stay
It was great for a nights stay. Room comfortable, great amenities, and the breakfast was great
Bodde her 1 natt i desember 2023
Svar fra Reception Team den 30. des. 2023
Dear Karen, Thank you for your feedback, it's always nice to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as they strive to continuously improve the quality of our service.Thank you again for sharing your experience. We hope that your next visit will be as pleasant as the last. Kind Regards,