Hoteller i Norfolk - Virginia Beach

«Nice Hotel, with good service and friendly staff.»

«Really enjoyed our stay. Staff was friendly and helpful. Had a slow sink drain and they took care of it right away. Breakfast was great»

«It was great»

«Room was clean»

«Very unique hotel great restaurant we loved it!»

«Good location, room was clean, elevators could’ve been faster.»

«Overall I love my stay.»

«Very poor customer service. I made my reservation two weeks in advance and expected the hotel to honor my booking. On the day of check-in, my flight was delayed, so I called the hotel and spoke with the manager. I explained that I would be arriving late, and she assured me that it would not be a problem. When I finally arrived, the receptionist informed me that the hotel was sold out and that my room had been given away. I was told they had tried to contact me but could not find my phone ...

«I have been coming here for years, and the restaurant renovation is absolutely fabulous. The updated space looks wonderful; however, the service, particularly the breakfast service, continues to be disappointing. Every time we stay, we order omelets or over-easy eggs, and the wait is extremely long. The bacon is also consistently served soaking in grease. I keep telling my husband that it will improve, but unfortunately it has not. For such a beautiful hotel, especially considering how busy ...

«Toilet wasn't clogged but wouldn't flush right our main door had a half inch gap in the corner of it had to put a towel in front of it to keep the bugs out air conditioner worked but looked like it was falling out of the wall . Called and asked staff for wash cloths said they were being washed went to the front desk later in the day lady wrote down the room number said they would take some up later never seen them . View of the bay was great pool was nice.»

«Stayed here for 1 night, and it was great! Clean and fresh. The straff was helpful and friendly. Would absolutely stay here again:) »

«Overall excellent experience as usual! However, the only issue was the room next to mine was really loud and I had my kids with me so it made it challenging trying to get them to go to sleep at a decent time. I reserved a suite and did not expect to have that issue. Other than that the stay was great. I will be back, but I will ask to have a quieter person stay next to me.»

«Every issue we had, which were next to none, and every one of the staff who assisted us, met or exceeded our needs. They were very helpful and pleasant and our grandchildren loved the outside pool! Breakfast was great! So many choices! We’d certainly stay there again if we return to the area!!»

«Staff were very friendly, room was clean, and at peaceful stay... I would recommend to everyone...»