Hoteller i Nordvest-Michigan

«Could you please enhance the comfort of the sofa bed? It's a bit uncomfortable at the moment. Thanks»

«Everything was great!»

«The hot tub was very, very hot. This hotel was great until it came time for breakfast. I will never pay what was asked for them to "make" food. My fault for not checking what breakfast options there were. Just disappointed in that part of the stay.»

«Staff were good about communicating and helping with a late check in time.»

«Clean rooms, relatively up to date furnishings, breakfast is brought to your room and included. Beautiful views of the beach, nice common spaces to gather. Overall both times I’ve stayed here it has been a fantastic experience!»

«We had a pleasant stay at Sugar Beach Resort Hotel. The staff were very welcoming, and we enjoyed the pool area and the small arcade, which kept the kids entertained. While the breakfast box was adequate, we felt it could have been more substantial. We did notice that the rooms and the hotel itself are a bit dated, but the location right on the beach is truly outstanding and makes up for it.»

«We really enjoyed our stay and would definitely back! It was clean and the pool was well maintained. »

«Very nice anniversary stay with my wife. Fantastic property and good amenities. Many many pros and just a few cons Pros 1. Friendliest staff 2. Excellent dining. We HIGHLY recommend Aerie on the 16th floor of the Tower. Also, it’s an awesome touch that it is one of the few places that still has in room dining options. 3. Spa is Amazing! 4. Great indoor pool, sauna, hot tub, tennis court, and basketball court. 5. Comfy bed. We stayed in just a basic king room but it had a nice fridge, ...

«Both pools were excellent. We loved our stay»

«The staff was polite, accommodating, helpful and just downright outstanding. Inner accommodations were sparse (no chairs in the room, hooks to hang your clothes…that sort of thing) . My husband had outpatient surgery while there and when I asked for a chair for him to sit in, they immediately provided one. Very clean rooms. We would definitely stay there again. »

«Rm had a dirty bandaid on side of jacuzzie dried scum marks in the shower. Ive stayed the there numerous times and this was by far the worst time. Paid 350 dollars for a dirty rm and only stayed one night got stuck in a snow storm second night and didnt make it back. I do not recommend, they do not care that there rms are dirty and will not correct it but lie to you and tell you they clean there bathrooms everyday but my pictures tell me different. »

«Very nice for the price »

«Clean rooms»

«Nice hotel - deceiving in relation to water view, beach or amenities. Very poorly run»

«Nice room, Perfect service, amazing breakfast. Highly recommended!! Will be back soon. »

«Guests are unable to control the temperature of the heat in their room. I was able to turn off the fan blowing the warm air. It was 74, too warm for my wife and I to sleep in. Also, the beds have a sheet, a thick duvet and bedspread. Duvet made sleeping even hotter, so we chose just to use the sheet. Bathroom has only a passive ceiling vent, no fan. I understand this was common in older buildings, but an upgrade would be nice. It took a half hour for condensation to clear from the mirror after a ...