Hoteller i Nord-Illinois

«The service is excellent, but the mattresses and sofa bed are in poor condition—the sofa bed is broken. The room is not worth the price I paid; it was an unpleasant experience. I would rate the person who handled our check-in 10 stars, but I would rate the customer service of the person at check-out as 4 stars.»

«The hotel was wonderful and the free shuttle on the weekend evenings was an added bonus. I would highly recommend the hot tub suite.»

«Very clean, friendly staff and wonderful breakfast. However, if you are a light sleeper the hotel is right next to train tracks and multiple trains went by throughout the night with loud horns and rumbling. I did not sleep well at all.»

«Not clean»

«Front desk was helpful when adding on an extra days stay, pool and hot tub were clean. Staff was nice.»

«A great stop on our way up north. The hotel was so clean and super easy spot to walk our dog around.»

«Property was dated but okay consideting the location. Nice, but unhelpful staff. Had to ask 4 times to activate our second key card, even then the staff didn't take enough interest to follow me to the room to make sure it worked. Light in the bathroom went out multiple times, which was doubly inconvenient given that the switch was on the outside wall. Yes, left totally in the dark in the bsthroom with no switch! Didn't ask the staff to check on it considering their prior disinterest. Breakfast ...

«Everything was really good. I want to give a shoutout to Alaina who checked us in June 6 and also checked us out June 7. She is very friendly, knowledgeable and offered to help us if we had any questions or needed anything at all. She made us feel appreciated. Anyone who was a worker said hello with a smile as they saw us. Very nice staff at this property »

«Staff was very helpful, room was clean, breakfast had lots of variety!»

«It was quiet and the bed was comfortable. The cleaning was questionable because there was a small kid toy on the floor when we walked in and a wash cloth thrown onto the TV stand.»

«Great place!»

«Great stay in a historic updated property. Rooms were gorgeous with an industrial feel and lots of great windows.»

«This was the only hotel I have stayed at that had gluten free bread available for breakfast. Kudos to you!»

«This property exceeded my expectations. The room was so large, spacious and clean. The bed was comfortable. The pool was huge and the hot tub was large and so relaxing! I would stay at this property again without reservation! The location was convenient to where I needed to go and the scenery in the immediate area was lovely.»

«Ok»

«Everything was good.»

«Staff and room were great. My only concern is the difficulty opening the door from the stairwell to the second floor. The door dragged on the carpet and was extremely hard to push/pull open. In an emergency this could be disastrous. I don’t know about the other doors, but I expect the same problem exists.»