Hoteller i Nord-Illinois

«Our room was very clean and I loved the Irish Pub next door! Great location!»

«From the pictures, I could tell that this place would be nice. And I wasn't disappointed. The pool was big. The hot tub was nice. The gym room was right nearby. The pool had wide windows so you don't feel like you're in a tight indoor pool. There is also a deck on the side of the pool. It overlooked bushes, so it felt nice sitting there. The lobby area was nice with comfortable chairs. Staff was very nice. Rooms were modern. I appreciated that there were many outlets. They had a nice bar, and ...

«friendly staff,very clean»

«Breakfast was great on weekend but by Monday all muffins bagels cinnamon rolls were all gone Pool closed for cleaning Toilet too low not good for old people with bad knees»

«Property was dated but okay consideting the location. Nice, but unhelpful staff. Had to ask 4 times to activate our second key card, even then the staff didn't take enough interest to follow me to the room to make sure it worked. Light in the bathroom went out multiple times, which was doubly inconvenient given that the switch was on the outside wall. Yes, left totally in the dark in the bsthroom with no switch! Didn't ask the staff to check on it considering their prior disinterest. Breakfast ...

«Room was updated and clean very close to starved rock»

«Horrible smelling hallways, musty, mildewy. Awful room smell. Bubbling peeling wallpaper, moldy jet tub, wouldn't even use it. Terrible lumpy mattress, unusable pillows; sheet-like blanket. Never got the requested wake-up calls. Trash all around the parking lot, overflowing receptacles. Rusted out vehicles with months old flat tires. Won't stay there again ever. Won't look for Best Western again, anywhere.»

«Ok»

«Easy to check in. Cute rooms and beautiful property. Staff was lovely.»

«I love this hotel; we’ve stayed a couple of times now on our way through the area. Clean, comfortable, and safe.»

«Breakfast menu was small and my room didn't face the lake»

«Great place!»

«The key kept not working several guests had the same people experienced the same thing. Room was dirty but the shuttle driver was kind.»

«They started laying carpet and had blocked the doorway. They were so helpful and very concerned about my safety. (I use a cane). They helped me get the luggage cart from the entry, over the blocked doorways and back out to the lobby after I had loaded it. The desk manager helped me take the cart akk the way to my car and helped me Unload it. He definitely went beyond with kindness. I am already booked in for my return trip home. Excellent halfway point between my friends home and mine.»

«Everything was really good. I want to give a shoutout to Alaina who checked us in June 6 and also checked us out June 7. She is very friendly, knowledgeable and offered to help us if we had any questions or needed anything at all. She made us feel appreciated. Anyone who was a worker said hello with a smile as they saw us. Very nice staff at this property »

«This is a hidden gem that I will be staying at anytime I am in Dubuque. Love the location. Everything super accessible.»

«Breakfast was unavailable. The complex had a sewage odor.»

«The overall condition of most rooms is best described as "They are on Life Support".»

«Front desk was helpful when adding on an extra days stay, pool and hot tub were clean. Staff was nice.»