Hoteller i Nord-Illinois

«There were only two luggage carts which was not even close to being enough. I waited over 30 minutes for a cart and ended up making several trips to my car with an 8 year old because we had to transport our own luggage without a cart. Also, had to wait a half hour to make a waffle at breakfast. Not enough waffle makers or staff to keep the food containers filled. Staff was not helpful and seemed annoyed to answer questions. Will not use this hotel again.»

«Great place!»

«Property was nice.. Would’ve liked a hot tub, a little more on the Continental Breakfast and maybe extra blankets. But, was clean and microwave and refrigerator worked great.. Bed and couch bed was comfortable.»

«It was very clean, comfortable and convenient.»

«Very nice!!!»

«The property was in an ok condition. They (staff) need to control noise as we experience a very noisy three day stay.»

«Breakfast simple but adequate and clean. Nice to have the pool but very small. Staff kind and helpful»

«Great stay...Wonderful staff and room»

«Breakfast was okay. Furniture was stained in a lot of places, the TV in the living area did not work. Housekeeping never showed up to service my room, maybe I should have requested? Elevator and other pieces of the hotel were very outdated. Walls were thin - I heard conversations and early alarms through the walls. Probably won't stay here again.»

«The customer service was excellent and the property was perfect.»

«Good value. We will stay again.»

«Property was clean. Staff were nice. Breakfast was decent but ran out of a lot of items. Pool was okay but would’ve been nice to have a pool and hot tub outside as well. Nice location, easy to get to.»

«Didn't like not able to use the deck to sit and look over the scenery. No tea bags in rooms. Loved the outside activities. Great scenery!!!»

«Beds were stiff but all else was great. Very nice location.»

«The room was amazing and clean. The staff was great and very accommodating. Breakfast was good and a great start to our day. Thet have a swimming pool and jacuzzi and it was very clean. We plan to come back again.»

«Only thing was the room was supposed to be ready at 3 PM and it was closer to 330 otherwise everything was very nice»

«Very clean, great staff and walkable to everything!!!»

«Casual dining was OK. Dinner was very good. I wish I could get better information about a sit down dinning. The Casino was very nice and very enjoyable.»

«Large rooms, good breakfast, friendly staff»

«Our family of 3 was travelling for our son's sports team and we joined late - we were unable to stay with the team but happened to find this gem and loved it! I cannot tell you how clean everything was - room, things in the room (remotes, light switches, carpet)....The hotel seemed a little outdated and I can honestly say, it was one of the most clean hotels we've every had the pleasure of staying at! Kim at the front desk was awesome! So kind and efficient - we were on our way to our room in ...