Hoteller i Nord-Illinois

«There were only two luggage carts which was not even close to being enough. I waited over 30 minutes for a cart and ended up making several trips to my car with an 8 year old because we had to transport our own luggage without a cart. Also, had to wait a half hour to make a waffle at breakfast. Not enough waffle makers or staff to keep the food containers filled. Staff was not helpful and seemed annoyed to answer questions. Will not use this hotel again.»

«Very nice hotel. Clean, comfortable rooms. Building has a small pool and gym/workout room. Convenient location. Hotel has a free shuttle to local businesses. McDonalds/gas station/convenience store located next door. Free breakfast including eggs, biscuits and gravy, cereal, waffles, yogurt, fruit, etc.»

«Everything was great»

«so so»

«Great stay...Wonderful staff and room»

«Very clean and friendly staff.»

«The customer service was excellent and the property was perfect.»

«The hotel is beautiful and very clean, staff was very friendly and helpful. Our room was very clean and spacious which was perfect since our daughter is in a wheelchair. We will definitely stay there again.»

«Our family of 3 was travelling for our son's sports team and we joined late - we were unable to stay with the team but happened to find this gem and loved it! I cannot tell you how clean everything was - room, things in the room (remotes, light switches, carpet)....The hotel seemed a little outdated and I can honestly say, it was one of the most clean hotels we've every had the pleasure of staying at! Kim at the front desk was awesome! So kind and efficient - we were on our way to our room in ...

«Only thing was the room was supposed to be ready at 3 PM and it was closer to 330 otherwise everything was very nice»

«Great place!»

«The bed was excellent. An outside light could not be covered by and drapes. And a party next door, although muted somewhat in the walls, was still annoying enough to disrupt sleep.»

«My room was clean enough but had a funky damp smell to it. The pool was out of order and the breakfast was just ok.»

«Very nice!!!»

«Our room was clean and quiet. Nice stay and would go back.»

«Beds were stiff but all else was great. Very nice location.»

«The room was clean and had clean towels.»

«Its more of a relax environment. Not alot of extras but room was nice music in bar was very good. Downtown Galena and surrounding area is were all the attractions are to see. »