Hoteller i Norbury

«We had a very warm welcome from the friendly staff and were shown to the room which was clean and bright. The food that evening was excellent, and as it was a warm evening we spent a pleasant time sitting outside with our drinks afterwards. Continental breakfast was served promptly at 8 am and the addition of fresh strawberries and blueberries was a definite plus! Check in / check out was swift and efficient. Just a couple of minus points:- The room door could only be opened with the key - ...

«Breakfast too late for me so missed it as had to be in work before it was served.»

«perfect stay recommend»

«Great, quiet place to stay. Great staff and delicious breakfast!»

«All round great experience»

«Another fantastic stay at Moat House for my parents, who simply won't stay anywhere else when they're visiting the area! The whole team were phenomenal from start to finish. Apologies that we didn't manage to get everyone's names, but Hannah on reception was amazing at check-in, and Kirsty was excellent at check-out. The bar, restaurant and food service teams were all incredibly friendly and welcoming, making guests feel genuinely valued throughout their stay. A special mention also to the ...

«Lovely location and grounds. Very helpful staff. Good food.»

«Fikk rom uten vindu, og det er ikke akseptabelt. Maten var dårlig. Flott parkområde rundt hotellet.»

«If you`re looking for the perfect English small town experience, this is the hotel for you. The staff was really service minded, and the old restored rooms both clean and nice. The restaurant was also really nice, with excellent food. We recommend this hotel.»

«Very friendly and helpful staff Amazing breakfast fully recommend this place to stay - will tag in our favorites for this area»

«I cannot fault the Queens at Horton. The room was clean and comfortable,the staff were friendly and helpful and the food was great.»

«Helpful staff»

«Hottest day in May on record and the heating was on in my room. After speaking with staff three times and an hour and a half later, I was moved to another room. In spite of the wonderful advert featuring a restaurant I was told no kitchen tonight. Second room was very noisy overlooking the car park which doubles as a camping ground for motor homes, with ten present. No mattress cover and a very dirty mattress. Black mould on the bathroom ceiling which had been painted over but still showed ...

«I am elderly and feel that dedicated car parking alongside the accommodation would be useful to us 'older' citizens.»

«Great staff good food Room very hot, could have done with a fan as a minimum That said, it was a very hot day. I will be back!»

«This place is a complete mess! Do not let the pictures on the webpage fool you, those pics must be taken several years ago! No bar, no restaurant, no nothing! Stay away!»