Hoteller i Niles

«Excellent fast and extremely friendly staff!»

«Room temp was not consistent, room above just very loud for hours in the morning»

«Had a great stay! Great place!»

«I do not recommend staying here. Majority of the hotel has living residents. Place smells bad, they haven’t vacuumed or cleaned the carpets. People faded on drugs outside and in the hallways. Feel bad for the guy behind the counter residents yelling at him. He was very kind and helpful. The first room we got smelled so heavily of cigarettes we had him move us to another room. While in the new room, the television did not work. He came up and got it working. I would avoid this place.»

«Staff was amazing and went above and beyond for the conference I was attending as a vendor. Very clean and rooms were spacious as well as clean. Walls are a little thin but still very nice!»

«Nice quiet AC unit»

«Easy to get to from the interstate for a quick overnight stay. Staff were friendly. Room was clean but could use some cosmetic updates. We stayed with a pet and would stay again.»

«We booked this hotel specifically for the pool and water park amenities. Discovered when we got here (it is not clear on their site) that there is a substantial fee to go to the water park and even use the pool. We also booked a family suite and were sad to find that the tv in the second sleeping area had been removed and there was nothing they could do. The gal at the desk when we arrived could do nothing and the manager in the morning was downright rude. I would not recommend staying here. ...

«The rooms were great and the breakfast and fitness room were both very nice. The pool and hot tub were great also and very conveniently located by our room on the first floor.»

«Great hotel. Clean and new hotel. »

«Upon checkin the front desk gal charged me $50 more than my Expedia reservation, when I asked why, she stated the room rates where $269 a night, I said don't you have to honor the Expedia rate, and at first she acted like no, then when I showed her the reservation, she then changed her tune and stated it was a $25 security deposit per night, that would go towards my $75 pet fee. Unbelievable. The washcloths and hand towels are hidden in a drawer that I couldn't see until we where getting ...

«Hot water for tea was always lukewarm and all coffees were not hot, only warm. No microwave in rooms. Otherwise everything was great.»

«Friendly staff, clean rooms. Would recommend a stay. My only “complaint “ would be that the breakfast area closes at nine, not being an early riser 10 would be nice instead. Coffee was freely available in the lobby though.»

«The check in went well and the staff member very helpful and polite. The main part of the room was decently clean, however the bathroom was not. Mildew on the tile grout in a significant portion of the shower walls, and the plastic striping at the outside of the shower separating. Bed was decently comfortable but the fitted sheets were not, and the bottom sheet would not stay in place.»

«No wifi no microwave»

«M»