Hoteller i Niles

«Staff very nice, room clean.»

«Staff were good! Need a hot tub. »

«Beautiful place and great service! Very relaxing getaway. »

«The staff forgot to put a blanket or comforter on our bed. Went to the front desk and they had a sign on the counter to call this number if no one was there. I wanted to talk to someone from the staff to make sure that they knew what was missing. In retrospect I wanted to make sure that I wouldn’t be charged for the missing cover. I called the phone number to the hotel and briefly talked to a worker. I told her of the mishap and that she would speak to the manager. She took my phone number and ...

«There was a few areas for food choices, i choose bdubs... I have no pets but there was a dog chilling with the owner in the lobby, seemed pet friendly.»

«The room I got was okay before inspection. I got a king bed for the night and underneath the desk were three little chocolate-like, maybe even “Milk Duds” candy droplets along the floor. In the bathroom, the bottom of the shower curtain was stained with mold and it had this old-aged smell rather than a “clean” smell. There was some accumulation of dust within the room too, which just makes it seem like it was never touched at all. When me and my partner went to the desk to discuss these issues, ...

«Low water pressure in shower.»

«Very clean room and facility »

«Yes, clean & comfy. Staff was great»

«Very clean»

«Room was clean but had only 2 towels even though 3 people were booked to stay. The pool was murky and there were no pool towels. Check in was odd, we arrived after check in time but the employee didn’t know which rooms were available. Asked for towels to shower after the pool bc we had to use regular towels to dry off. We were given pool towels. We tried to explain that we used the towels in the room to dry and needed regular towels but were told to return after we used the pool towels. Nothing ...

«Good, quiet stay»

«Very noisy unable to rest while we were there. No one at the hotel would help we left a night early and when we tried to get help with the cost refund no one will respond and the hotel says they can’t help because Expedia is a “third party app” so there’s no one to assist with issues. The chat feature does nothing. Will NEVER use this app again »

«Clean room, quiet. »

«The room was clean, the coffee was excellent and the staff were very friendly. »

«The staff was extremely friendly! Amanda was working nights and always had a smile, was kind, attentive, and so helpful. »

«Clean room, smelled nice! Fridge and microwave in the room! Great breakfast! Loved the sweet little lady running the front desk! Great value!»