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Anmeldelser av The Falls Hotel & Inn

2.5 out of 5
The Falls Hotel & Inn
5657 Victoria Ave, Niagara Falls, ON

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 689 av totalt 2018 anmeldelser." "
Rangering på 8 − Bra. 614 av totalt 2018 anmeldelser." "
Rangering på 6 − Grei. 305 av totalt 2018 anmeldelser." "
Rangering på 4 − Dårlig. 202 av totalt 2018 anmeldelser." "
Rangering på 2 − Forferdelig. 208 av totalt 2018 anmeldelser." "

7,6/10

Renhold

8,0/10

Personale og service

7,0/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Alena og Fair Lawn

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms are dirty, smelly and very small.
Bodde her 2 netter i mai 2024

8/10 – Bra

Abigail

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Overall this hotel is a winner because of the price point and is in a great location just a light walk to clinton, casino across the street, food options along the block. They also have parking for $20 with in and out privileges on property. There’s a pool in site as well, but we didnt have time to try it. Their “free breakfast” consist of 2 eggs your way, toast, home fries, and coffee or tea. Don’t forget to tip your servers as its not a serve yourself, plus the home fries were great. You can also take your food togo if you dont want to sit in. Keep in mind the voucher they give you is for 2 people, so if you booked for 5 that spare person will have to buy their own. Room had a decent view few of town, but can overall use an upgrade. Tv was basic, no smart tv, bathroom was tight for 5 adults. We had a 2 double bed with a sofa bed. Room came with a mini fridge and a microwave that also needs an upgrade. Check in and check out was fairly easy. I would recommend and stay here again if budget was an issue.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Lisa og Valencia

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
the hotel literally looked like it could be used for crime scene photos, i’m sure the actual hotel was nice enough, but the motel section that we were in was spooky
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Helena & Jason

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They accommodated my unexpected additional guest , provide a complimentary cot and parking. Only bad thing was the complementary breakfast voucher. They wait for food was over an hour and the food was cold and old. Almost missed check out time cause how slow it was not to mention the potatoes and toast were not edible. But the room was perfect. Also they staff was not bilingual which i had to help translate for another guest because of this fact. I didnt mind at all but they probably should have 1 staff memeber able to understand and speak french just incase 😉.
Bodde her 1 natt i mai 2024

6/10 – Grei

Midhat

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Its ok
Bodde her 1 natt i mai 2024

10/10 – Utmerket

chetan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good hotel
Bodde her 1 natt i mai 2024

8/10 – Bra

Kat

Reiste med partner, Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The room smelled like old rugs and cigarettes
Bodde her 1 natt i mai 2024

6/10 – Grei

Julia Tatiana

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Trudy

We enjoyed our stay. The room was clean and staff were friendly.
Bodde her 1 natt i mai 2024

8/10 – Bra

James

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First try of one of the older motel rooms, promptly requested and upgrade to tower room and was accommodated. It's not even that the motel room was bad, just a bit dated. Staff very accommodating to my request. This was my third stay and I would go back again. Here is the thing, the price is decent given the proximity to Clifton Hill. You can walk to everything and anything worth seeing(IMO) within 20-30min. The hotel has always been clean and inviting. The tower rooms are quite nice and punch a little above their weight for the price (compared to the area) generally speaking. We did have a couple minor issues with the room this time, nothing that couldn't have been resolved by a quick trip from maintenance, but also nothing that bothered me enough to do so.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Marie

Reiste med partner
Likte ikke: Renhold og personale og service
Check in was long. There was confusion with a room being ready and the cost at booking and what was actually due. The room had dirty towels in the shower and the curtains don’t close all the way.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 26. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay. We will be following up with housekeeping regarding your stay.

10/10 – Utmerket

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 26. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

10/10 – Utmerket

Heather

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to Clifton Hill
Bodde her 1 natt i mai 2024
Svar fra General Manager den 25. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

10/10 – Utmerket

joe

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i mai 2024
Svar fra General Manager den 25. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

10/10 – Utmerket

Stefano

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 26. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

10/10 – Utmerket

derek og brantford

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay.. I accidently picked courtyard but was pleased with the room. the only issue with the room was the bathroom door had to be forced closed... not a big thing but a bit of a usance the staff even offered to upgrade to the tower.. but i was fine with the room i was in
Bodde her 2 netter i mai 2024
Svar fra General Manager den 25. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

8/10 – Bra

Jerzy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location in the heart of everything
Bodde her 3 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

10/10 – Utmerket

Cynthia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved how close it was to the falls and cliffton hill! The staff were all extremely friendly. I would stay here again as it was convenient.
Bodde her 4 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

10/10 – Utmerket

REZA

Likte: Personale og service
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

6/10 – Grei

Muhammad

Need some renovations
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

8/10 – Bra

Karetta

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked everything about the property. I disliked that there were no mirrors in the room and some should be added. Other then that , I loved it and enjoyed my stay
Bodde her 2 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

6/10 – Grei

Veronica

Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

10/10 – Utmerket

Anisha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

8/10 – Bra

Bella

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

10/10 – Utmerket

Robyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

6/10 – Grei

Mariglen

Reiste med familie og små barn
Overall experience was very good. I stayed for only one night and it wasn’t so bad. The beds and pillows weren’t the most comfortable ones and one of the front desk lady seemed like she wasn’t happy that costumers are coming from the expressions and her talking. The phone in my room didn’t worked and I had to ask to the front desk for an extra set of bed sheet and they came very fast. I would rate the overall experience 2.5/5.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 25. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

10/10 – Utmerket

Kimberly Jannele

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place
Bodde her 2 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

10/10 – Utmerket

Ronely

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff are easy to talk to and always willing to help out if you need anything.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

6/10 – Grei

Katelyn

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Staff were rude. Rooms were nice and it is in a good locations
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay. We are very sorry to learn of your experience with staff and will be further looking in to this matter.

2/10 – Forferdelig

Brittanie

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not impressed. Way over priced
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

8/10 – Bra

Patrick

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

8/10 – Bra

Regina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
NA
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

10/10 – Utmerket

Esther og Markham

Reiste med familie
Likte: Fasiliteter
Good and clean
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

10/10 – Utmerket

Brittney

Likte: Personale og service
Excellent location
Bodde her 2 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

6/10 – Grei

Alexis

Likte: Personale og service
Bodde her 1 natt i mai 2024
Svar fra General Manager den 18. mai 2024
Thank you for taking the time to share your feedback with us.

10/10 – Utmerket

Christine

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Es war alles perfekt
Bodde her 3 netter i mai 2024
Svar fra General Manager den 16. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

6/10 – Grei

Tracy

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
This property had no microwave the air conditioner unit was so loud it was kind of hard to fall asleep the bathroom was a nice size but I thought we were staying in the tall building of the hotel I had no clue there were any outside rooms behind the hotel that was pictured online I would have preferred to stay with the door inside a building not outside. Your refrigerator was really old and crooked you had to lift it up to shut the door and didn't keep the drinks we had very cold.
Bodde her 5 netter i mai 2024
Svar fra General Manager den 16. mai 2024
Thank you for taking the time to share your valued feedback with us based on your recent stay. For future reference you can always upgrade your reservation with a member of the front desk as we do offer microwaves within our family tower rooms. We hope to have the opportunity in the future to welcome you back.

8/10 – Bra

Sharina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Have pool
Bodde her 1 natt i mai 2024
Svar fra General Manager den 16. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

10/10 – Utmerket

Xylene Larsen Rizze

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Came with my friends and they enjoyed the place so much. Loved how it so close to shopping areas and mostly the spa. Definitely worth the price. Will surely come back! 🌷
Bodde her 1 natt i mai 2024
Svar fra General Manager den 12. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay. We look forward to welcoming you back again in the future.

2/10 – Forferdelig

Jen

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I would not recommend coming here especially with children, but you get what you for
Bodde her 1 natt i mai 2024
Svar fra General Manager den 16. mai 2024
Thank you for your feedback. Our property is secured and monitored 24 hours per day. Please feel free to contact the property to further discuss.

8/10 – Bra

Melodie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property itself is great. But be warned, EXPEDIA's pricing is WRONG!! Expedia hasnt communicated well with their hotels & as such, shows you a lower amount then what you'll actually pay!
Bodde her 1 natt i mai 2024
Svar fra General Manager den 11. mai 2024
Thank you for your feedback. We hope that you were able to get your reservation details resolved .

8/10 – Bra

Jerick

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I like it because it’s clean, convenient,quite and specially safe,,
Bodde her 1 natt i mai 2024
Svar fra General Manager den 10. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

8/10 – Bra

Milton

Likte: Renhold og personale og service
The hotel is a somewhat outdated. Staff is great and we’re very attentive to our needs.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 10. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

8/10 – Bra

Milton

Reiste med partner
Likte: Personale og service og fasiliteter
The rooms were clean, but they need some upgrading. During the last night there were a few guests that were noisy (very late) that night. Not taken well, since we need to get up early the next day.
Bodde her 4 netter i april 2024
Svar fra General Manager den 10. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

10/10 – Utmerket

Melodie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was fantastic. Expedia however, needs to fix their issue! The room costs MORE than Expedia said it would!!
Bodde her 1 natt i mai 2024
Svar fra General Manager den 10. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.

2/10 – Forferdelig

Jaclyn

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was awful the toilets didnt even flush
Bodde her 1 natt i mai 2024
Svar fra General Manager den 10. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay. Upon inspection of the room by management and maintenance the toilet was found to be in proper working order.

2/10 – Forferdelig

Sanjay

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Smell in room, very small room, not as seen in picture, Noise comes from side of room.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 5. mai 2024
Thank you for your recent feedback. All photos of rooms are taken of the specific room type booked. Often guest only review the main image not realizing we offer many different room types at different rates.

10/10 – Utmerket

Roberto Carlos

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location near Clifton Hill and many attractions at Niagara Falls.
Bodde her 2 netter i april 2024
Svar fra General Manager den 3. mai 2024
Thank you for taking the time to share this valued feedback with us based on your recent stay.

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra General Manager den 3. mai 2024
Thank you for taking the time to share this valued feedback with us based on your recent stay.

10/10 – Utmerket

Nancy og Toronto

Bodde her 2 netter i april 2024
Svar fra General Manager den 2. mai 2024
Thank you for taking the time to share your feedback with us based on your recent stay.