Hoteller i Newsham

«We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the ...

«Lovely hotel. Immaculately clean and decorated. Our room was spacious with a comfortable bed and good bathroom. Breakfast was plentiful and of a good standard. Ample parking and well located. Efficient and friendly staff. Highly recommend this property.»

«Beautiful room in a beautiful location with fantastic food. Staff were all smiling all the time. A lovely stay. I will definitely return.»

«A warm welcome from all staff for us ( & our Dalmatian who was spoilt rotten!). Food superb and room clean & cosy. Easy beautiful walks on the doorstep. Perfect! »

«We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very ...

«Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!»

«As we have stayed here before this was our first choice of where to stay. We love staying in this lovely hotel.»

«Great hotel. The location is fantastic, the staff go above and beyond. A favourite spot for a getaway with opportunity to walk, visit High Force waterfall, have a drink in the cosy bar and dine in the elegant dining room. Breakfast was great - the food is obviously local and fresh.»

«A lovely hotel situated in a wonderful location. Staff very attentive, everything was 1st class and as for Peter Smith he played a blinder! We will be back. »

«Key card didn’t work in the outside door but someone heard knocking and opened the door»

«The place is iconic and is a realistic representation of a Dales Coaching Inn. Situation is bleak sat in the middle of miles of rough Yorkshire Moors.»

«Thought at £185 for one night b&b was excessive but we had no other choice»

«Room was OK but bathroom a little cramped at sink, plus shower difficult to sort out so the water was not red hot. Nice enough hotel breakfast freshly cooked and good.»

«I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management.»

«Lovely staff/interesting menu/good bedroom/great breakfast/other guests felt the same»

«Lovely hotel for a reasonable price»

«The staff were amazing at this hotel—it is a basic hotel with a nice continental breakfast and a few hot items in the morning. it’s reasonably priced. we arrived in Darlington and unexpectedly, our other hotel did not work out. We had no hotel and were panicked! We were so glad that this hotel still had vacancy and was even able to accommodate the bed type that we wanted. The staff went out of their way to give us directions, help us find a good restaurant and feel very comfortable. This chain ...