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Anmeldelser av Bedford Lodge Hotel & Spa

4 out of 5
Bedford Lodge Hotel & Spa
Bury Road, Newmarket, England

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 327 av totalt 444 anmeldelser." "
Rangering på 8 − Bra. 79 av totalt 444 anmeldelser." "
Rangering på 6 − Grei. 20 av totalt 444 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 444 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 444 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Eivind

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2023

10/10 – Utmerket

Eivind

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Elegant British
Wonderful stay.
Bodde her 3 netter i oktober 2022

10/10 – Utmerket

Eivind

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2022

8/10 – Bra

James

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our stay, just disappointed that we paid over £200 for treatments but wasn’t given any access to the spa facilities.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Nick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Mike

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel in a lovely area, perfect for visiting all attractions in Newmarket. Staff friendly, welcoming and efficient. Delicious breakfast and very pleasant bar area in the evening. Would definitely stay here again
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Lina

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very pleasant stay. Service was good. Sraff was very friendly. Maybe next time we use swimming pool.
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

David

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Terrible. Never had such bad customer service. Checked out at 11am and went to go for a swim. Was told at 11.05am that we couldn’t use the pool as we had just checked out. Asked if we just just shower as we hadn’t in our room. Was refused. Spoke to duty manager who also said no. Worst customer service I’ve ever experienced in any setting. Had to drive home >200 miles without a shower. Will never go near this place again. Staff worse than Ryanair’s.
Bodde her 1 natt i mai 2024

8/10 – Bra

Steven

Likte: Renhold
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jeremy

Bodde her 2 netter i april 2024

10/10 – Utmerket

Ruth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Raven

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed one night and used the spa the next day. The hotel is nice but it’s the staff that made the entire experience one that I will definitely repeat. The food was really good, had the filet with sides. I can’t stress enough how incredible the staff are.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Iain

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Warm welcoming friendly and attentive staff, very comfortable room, well positioned and attractive grounds with excellent food in a relaxed dining area with a quiet bar nearby.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Dayong

Bodde her 1 natt i april 2024

10/10 – Utmerket

Dayong

Bodde her 1 natt i april 2024

8/10 – Bra

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parking was ok, might benefit from introducing marked spaces as people were parked in a way that took up 2 spaces
Bodde her 1 natt i april 2024

8/10 – Bra

Jenna

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
My partner and I stayed for Easter. This was our 2nd visit. I upgraded to a Junior suite. The room itself was spacious and very clean. The shower in our room didn't have much pressure however there was also a bath in which we did use. The cost for 2 nights was £485 with breakfast. The staff are very attentive and there is a nice court yard and bar inside. The prices there was standard however there is a service charge which in hindsight we should asked to be removed. On 3 occasions when signing for our drinks bill there was other thing on it which wasnt hours, this attention detail griped me on a. little. Our meals were beautiful both nights and you must try the steak it was excellent. The reason why we booked this was for the spa and on our second day my partner called the spa to book a slot, we were told it was £70 per person for 2 hours, our mouths dropped and we said we are not paying this type of money as you would have thought the spa facilities were part of the cost of your stay and they weren't. You could use the gym. Overall our stay was lovely, but a bit of a let down with the spa and little things.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Diane

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The breakfast was delicious and quick prompt service by friendly staff
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely rooms and spa.
Bodde her 2 netter i mars 2024

6/10 – Grei

Amanda

Likte: Renhold
Likte ikke: Personale og service
Not very good customer service in the bar.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Jacqui

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Recommended
Did not disappoint! Read various reviews and this hotel lives up to it's reputation. The service was excellent, delicious food and spacious bedrooms. The pool area was also good.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Claudia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wonderful stay again, we hope to be back in the summer.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Emmanuela

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

Noryzah

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Susan

Reiste med partner
Likte: Fasiliteter
Perfect weekend retreat.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Brandon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Stuart

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fabulously amazing
The food is out of this world i had halibut melt in the mouth amazing and my partner had the venison which was also melt in the mouth also. The staff could not do enough for you amazing.
Bodde her 1 natt i februar 2024

8/10 – Bra

Edmond

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Lee

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Paddy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Highly Recommend
From the moment we arrived in the reception. We was greeted with a huge smile and our requests where answered immediately, we have a problem that the lovely receptionist Eleanor had sorted by the next morning. My Partner has the best birthday weekend due this. Property was very clean Room service was on point Staff where lovely Food was good Drinks where good Highly recommended
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Nathan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
From, start to finish the staff are very welcoming happy to help The food is fantastic and fresh
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Peter

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent in every aspect.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

James

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean well presented rooms. Friendly staff, food in bar, restaurant was good. great location. Ample parking.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Edward

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Elizabeth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bedford Lodge is a lovely place and close enough to walk into Newmarket town Center, the staff are very polite, professional and friendly, two areas that would have made our experience better, firstly the phones in our sweet where not working, normally dial 0 for room service but we did not have this option during our stay, this meant having to walk to reception to place any orders for drinks or food etc, we were promised it would be fixed but it was never fixed ,although reported on Friday evening was still not fixed on Sunday! Part of the luxury of a hotel is being able to pick up and place an order and relax while in your Bedford lodge dressing gown and not having to move. this had an impact on our stay. Second point is the spa relaxing chairs where not very relaxing as they had no soft matress or covers just slats of wood, we found the whirlpool was used almost all the time so wanted to sit and wait for it to be free and the steam room didn’t work very well! Lovely place, great food and service.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Roger

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Rosemary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Winter break
We had a lovely overnight stay. We were made to feel very welcome by all the staff nothing was too much trouble. The room was large and very comfortable. The bar had a lovely roaring fire and the food was excellent. Would definitely recommend and we will be back.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Gemma

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Staff was super friendly. The bed was very comfortable. Brilliant breakfast selection.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Alexander

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Markus

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Two nights in Newmarket
Excellent food, comfortable big room. Elegant hotel with friendly staff.
Bodde her 2 netter i desember 2023

8/10 – Bra

Sarah

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I had a lovely stay and would definitely stay again the only problem I had was that I couldn’t get the TV working I had a poor satellite connection it said and taking the towels to the pool was a bit of a pain as then we had to get more for our room .
Bodde her 1 natt i desember 2023

8/10 – Bra

Laura

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Plenty of good points
We liked the good service, comfortable room and excellent breakfast but oh my goodness the bar food was lacklustre. We probably shouldn’t grumble as at least it was serving on Boxing Day. Hopefully what we ate is not indicative of their usual standard.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing hotel
It was amazing. The room and facilities were great. All the staff there was so very nice and kind. The breakfast was an 10.
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Douglas

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Carolyn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

Gary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff and a lovely place to stay.
Bodde her 2 netter i november 2023

8/10 – Bra

Sandi

Bodde her 1 natt i november 2023

10/10 – Utmerket

Jeanne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel combined comfortable surroundings at a very affordable price
Bodde her 2 netter i november 2023

10/10 – Utmerket

Steven

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was our first stay at Bedford Lodge and we were not disappointed. The room was lovely and staff friendly. Great location too for those interested in the world of horseracing. Highly recommended.
Bodde her 1 natt i november 2023