Eksteriør
Sjekk tilgjengelighet

Anmeldelser av Delta Hotels by Marriott Newcastle Gateshead

4 out of 5
Delta Hotels by Marriott Newcastle Gateshead
Marconi Way, MetroCentre, Newcastle, Gateshead, England

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 107 av totalt 163 anmeldelser." "
Rangering på 8 − Bra. 40 av totalt 163 anmeldelser." "
Rangering på 6 − Grei. 7 av totalt 163 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 163 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 163 anmeldelser." "

9,2/10

Renhold

9,4/10

Personale og service

9,0/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Andrew

Bodde her 3 netter i mai 2024

10/10 – Utmerket

Nosheen

Reiste med en gruppe
The bfast was lovely. The wash stuff smelt amazing. The indoor pool was lovely.
Bodde her 1 natt i mai 2024
Svar fra Katie den 10. mai 2024
Dear Nosheen, Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us. We hope to see you again soon. Kind regards

10/10 – Utmerket

LIZA og HINSDALE

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff friendliness
Bodde her 4 netter i april 2024
Svar fra Katie den 10. mai 2024
Dear Liza, Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us. We hope to see you again soon. Kind regards

2/10 – Forferdelig

Mr Rajdeep

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jo

Bodde her 1 natt i mai 2024

8/10 – Bra

ellen

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The bathroom is H&S risk - tap has obviously been pulled of and refitted after someone had used it as an aid when struggling to get out of bath - totally understandable -kinda works but mouldy looking and ending up using shower after failing to get hot water into bath. Needs a grab rail by towel shelf? Bath far too deep! Swimming Pool had swimming lessons on arrival until 8ish in evening and was not going to reopen until 920 following morning so not able to use. Lift jamming on 3rd floor reported on morning of departure but seemed to clear - felt unable to use with confidence. Disappointed as this was a second chance for this Marriot. Deserve a refund for this stay?
Bodde her 1 natt i april 2024
Svar fra Stephanie den 16. apr. 2024
Good afternoon, Thank you for taking the time to provide feedback on your stay with us. I have contacted you via email in regards to your feedback.

8/10 – Bra

Lucie

Bodde her 1 natt i april 2024

6/10 – Grei

Dan

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Front Desk Team den 11. apr. 2024
Thank you

8/10 – Bra

Josie

Reiste med familie
Likte: Fasiliteter
Fab hotel, great ,location, room was lovely and big with 2 big king size beds in, and very spacious. Will definitely stop here again when coming up to shop at IKEA and the metro centre.
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 16. mars 2024
Dear Josie,Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us. We hope to see you for your next shopping trip soon.Kind regards,Lorna, Guest Experience Expert

10/10 – Utmerket

Nigel

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel. Lovely facilities with brilliant staff. Downside - to close to some wonderful shops so cost three x what it should have with the shopping done😉 A definite place to stay.
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 13. mars 2024
Dear Nigel,Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us. We hope to see you again soon. Kind regardsLorna, Guest Experience Expert

10/10 – Utmerket

Emma

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely stay. Staff were helpful. Use of the swimming pool was an added bonus to our stay :-)
Svar fra Front Desk den 13. mars 2024
Dear Emma,Thank you for choosing Delta Hotels by Marriott Gateshead. Thank you for feedback, we hope to see you again soon. Kind regards, Lorna, Guest Experience Expert

10/10 – Utmerket

Gillian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely room and bed very comfortable. I hadn't realised there was a pool so can't comment on that but it looked very clean and quiet. Very close to metro centre so ideal if that's what you are there for. Taxi to Quayside cost around £14 one way
Bodde her 1 natt i mars 2024
Svar fra Front Desk Team den 4. mars 2024
Dear Gillian, Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us. We hope to see you again soon. Kind regards

10/10 – Utmerket

Kevin

Provided with a room change with no problems. Staff on duty at breakfast time were excellent.
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 27. feb. 2024
Dear Kevin. Thank you for choosing Delta Hotels by Marriott Gateshead. Thank you for feedback, we are glad you found our Food and Beverage Staff treated you with our high standards. We hope to see you again soon. Kind regardsLorna Front Desk Associate

10/10 – Utmerket

Garry

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Hotel spotless and all staff very friendly and helpful.
Bodde her 1 natt i februar 2024
Svar fra Marc den 27. feb. 2024
Dear Garry, Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us. We hope to see you again soon. Kind regards, Front Desk

10/10 – Utmerket

Marcus

Bodde her 1 natt i februar 2024
Svar fra Front Desk Team den 11. apr. 2024
Thank you

10/10 – Utmerket

Elyson

Bodde her 1 natt i februar 2024
Svar fra Front Desk Team den 11. apr. 2024
Thank you

10/10 – Utmerket

gareth

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great for business travellers
Great stay and decent gym👍
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 21. feb. 2024
Dear Gareth,Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us especially our leisure facilities. We hope to see you again soon.Kind regards,Lorna, Front Desk Associate

10/10 – Utmerket

George

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic as ever, great room, facilities, food and above all the staff are fantastic
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 21. feb. 2024
Dear George,Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your most recent stay with us. We hope to see you again soon.Kind regards,Lorna, Front Desk Associate

8/10 – Bra

MR KAMIL

Reiste med familie og små barn
Likte: Personale og service og fasiliteter
The hotel feels quite dated but it comes with nice facilities. The staff were super friendly but the room unfortunately was not feel clean. There were someone's earphones left in plain view along with a used cotton bud. We were put in a family room but the doors did not open very wide and we really struggled with getting the pram in and out. There's no pedestrian access and we were forced onto the roads with two young children which did not feel safe especially after dark.
Bodde her 3 netter i februar 2024
Svar fra Front Desk Team den 24. feb. 2024
Dear Valued Guest, Thank you for taking the time to provide feedback on your stay with us. All feedback is important and always taken on board. I will pass on to our all relevant teams about the issues you have occurred. Once again thank you for taking the time to provide feedback on your stay. Kind regards

8/10 – Bra

Mark

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good all round.
Nice hotel in a good location for the Metrocentre and for trains into Newcastle. There are also lots of food outlets close by and the kids enjoyed the swimming pool.
Bodde her 1 natt i februar 2024
Svar fra Front desk den 21. feb. 2024
Dear Mark,Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us especially the swimming pool. We hope to see you again soon.Kind regards,Lorna, Front Desk Associate

8/10 – Bra

Martin

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was nice and clean ,a good size for a family of 3 .Beds were comfortable and the lined curtains made the room nice and dark to sleep . Room was nice and quiet and was not aware of any noise through the night .The breakfast was very good and a good selection .Tried the pool and steam room which were good Over all a good stay ,on the Saturday night we walked over to the metro centre which took 5 minutes ish where there is a good selection of places to eat and a couple of bars
Bodde her 1 natt i februar 2024
Svar fra Marc den 19. feb. 2024
Dear Martin, Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us. We hope to see you again soon. Kind regards, Front Desk

10/10 – Utmerket

James

Bodde her 3 netter i februar 2024
Svar fra Front Desk Team den 11. apr. 2024
Thank you

6/10 – Grei

Laura

Reiste med familie og små barn
Likte: Personale og service
The staff were very helpful. The room could have done with an upgrade, tatty furniture, heating not working, grubby grouting in the bathroom etc. pillows were extra soft if you like that type of thing. Breakfast was lovely.
Bodde her 2 netter i februar 2024
Svar fra Front Desk den 18. feb. 2024
Dear Laura,Thank you for taking the time to provide feedback on your stay with us. All feedback is important and always taken on board. I'm glad to hear you enjoyed your stay with us especially our breakfast, however I will pass on to our maintenance department about the issues you have occurred. Once again thank you for taking the time to provide feedback on your stay. Kind regards, Lorna Front Desk Associate.

10/10 – Utmerket

neil

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
service with a smile.
staff were very friendly and served with a smile
Bodde her 2 netter i februar 2024
Svar fra Front Desk den 18. feb. 2024
Dear Neil, Thank you for choosing Delta Hotels by Marriott Gateshead. Thank you for feedback, we hope to see you again soon.Kind regards, Lorna Front Desk Associate

8/10 – Bra

Tony

Bodde her 1 natt i februar 2024
Svar fra Front Desk Team den 11. apr. 2024
Thank you

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely stay - definitely recommend
We arrived around 630pm and got parked easily. Check in was quick and all staff we encountered were pleasant and helpful. Our oom was clean, well stocked with toiletries etc and comfortable. We ate in the restaurant for both dinner and breakfast -both delicious. I'd recommend this hotel to anyone coming to the area. It's perfect if you're going to the MetroCentre. We'll definitely be back.
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 15. feb. 2024
Dear Valued Guest, Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you found our rooms clean and comofortable and that you enjoyed your stay. We hope to see you again soon. Kind regards, LornaFront Desk Associate

6/10 – Grei

Kevin

Likte: Renhold
The hotel was easy to get to, clean, comfortable bar, quiet, near MetroCentre. The room had no instructions about the facilities in the room or in the hotel. I had to repeatedly ask reception questions that I should be able to read for myself, such as how to operate theTV which had no guide facility for the channels.
Bodde her 3 netter i februar 2024
Svar fra Front Desk den 15. feb. 2024
Dear Kevin, Thank you for taking the time to provide feedback on your stay with us. All feedback is important and always taken on board. I'm glad to hear you enjoyed your stay with us, I will pass on your feedback about the issues that have occurred and your suggestion about an in room instruction manual . Once again thank you for taking the time to provide feedback on your stay.Kind regards, LornaFront Desk Associate

8/10 – Bra

George

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Handy place - friendly staff. Recommended!
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 15. mars 2024
Dear George, Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us. We hope to see you again soon. Kind regards, Lorna Guest Experience Expert

8/10 – Bra

Kerry

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Front Desk Team den 11. apr. 2024
Thank you

8/10 – Bra

Paul

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Front Desk Team den 11. apr. 2024
Thank you

10/10 – Utmerket

Cameron

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel with friendly staff
We stopped over for one night. Check in was quick. The room was spacious. I liked having the sofa bed - as it was nice to have somewhere to sit and watch a bit of tv. I’d read that someone found the property cold while they were there. I put the air con on to cool the room down. Very close the the Metrocentre (I’d imagine if you’re looking to book here - you’d know that already). Plenty of eateries nearby. We didn’t use the restaurant in the hotel but we did use the bar for some tea and soda and the prices were cheaper than most coffee shops for the same items. If I’m down this way again - I would stay here as everything we did here felt easy - which means they’re running things well.
Bodde her 1 natt i februar 2024
Svar fra Front Desk Team den 12. feb. 2024
Dear Cameron, Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us. We hope to see you again soon. Kind regards,

10/10 – Utmerket

Amie Marie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
An amazing place to stay ! So unbelievably comfy and the staff are so polite and welcoming, they will also help you with anything you need !
Bodde her 1 natt i februar 2024
Svar fra Front Desk Team den 12. feb. 2024
Dear Amie Marie, Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us. We hope to see you again soon. Kind regards

10/10 – Utmerket

Masoud

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was clean and well looked after. Staff were exceptional and very kind. Overall a very good experience and would definitely stay again.
Bodde her 1 natt i februar 2024
Svar fra Front Desk Team den 12. feb. 2024
Dear Masoud, Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us. We hope to see you again soon.Kind regards

8/10 – Bra

Mark

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Absolutely worth every penny
Stayed with my fiancé for the weekend and it was absolutely amazing. We had the breakfast buffet everyday and the staff were so lovely and the menu was quite good with warm and crispy pastries. We had a busy weekend, and returning to the room it was cleaned everyday. The best part was it was so quiet both day and night. Would definitely return.
Bodde her 3 netter i februar 2024
Svar fra Katie den 6. feb. 2024
Dear Valued Guest, Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us. We hope to see you again soon. Kind regards

10/10 – Utmerket

Christopher

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Sheila

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient & good value .
Perfect stay for a one night business stay . Very comfortable room. Good supper
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 2. feb. 2024
Dear Ms Burnham,Thank you for your kind feedback. We are glad you enjoyed your stay and found your room comfortable. We hope to see you again in the future.Kind regards,Lorna, Front Desk Associate

2/10 – Forferdelig

Christine

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

6/10 – Grei

mark

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024
Svar fra Abby den 8. feb. 2024
Dear Mark,Thank-you for your feedback!Kind Regards,

10/10 – Utmerket

Martin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All round great place to stay
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 27. jan. 2024
Dear MartinThank you for choosing Delta Hotels by Marriott Gateshead. Thank you for feedback, we hope to see you again soon.Kind regards,Lorna Front Desk Associate

10/10 – Utmerket

christine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent spa facilities close to shopping centre with very comfy beds
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 27. jan. 2024
Dear Christine,Thank you for taking the time to provide feedback on your stay with us. I'm glad to hear you have enjoyed your stay with us. We hope to see you again soon. Kind regards, Lorna Front Desk Associate

8/10 – Bra

Eddie

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Business Trip
Typical quality stay from Marriot.
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 21. jan. 2024
Thank you for your review. We are glad you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Graeme

Bodde her 1 natt i januar 2024
Svar fra Abby den 8. feb. 2024
Dear Graeme,Thank-you for your feedback!Kind Regards,

8/10 – Bra

Aaron

Slightly dated but comfortable enough
Hotel is in good condition for the age of it. The rooms are nice although they have a slightly dated feel. Our room smelled like stale smoke…so it was either an old smoking room or someone was smoking in the bathrooms and it was coming through the vents. Other than that it was decent enough.
Bodde her 1 natt i januar 2024
Svar fra Katie den 24. jan. 2024
Dear Aaron, Thank you for taking the time to provide feedback on your stay with us. All feedback is important and always taken on board. I'm glad to hear you enjoyed your stay with us, however I will pass on to our relevant departments about the issues you have occurred. Once again thank you for taking the time to provide feedback on your stay.

8/10 – Bra

Adam

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice stay.
Ideal for work stop. Food was good for dinner and breakfast. Pool area and gym was a very nice extra. Staff friendly and helpful.
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 21. jan. 2024
Thank you for your review. Our team are happy to hear you enjoyed your food and our facilities. We are glad you enjoyed your stay and hope to see you again in the future.

8/10 – Bra

Katrina

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice Hotel
I have stayed here many time for work purposes, the only issue I have is which ever rooms one I have stayed in the heating is always an issue plus the oil heaters just don’t cut it in cold weather conditions
Bodde her 4 netter i januar 2024
Svar fra Katie den 24. jan. 2024
Dear K, Thank you for taking the time to provide feedback on your stay with us. All feedback is important and always taken on board. I'm glad to hear you enjoyed your stay with us, however I will pass on to our maintenance team about the issues you have occurred. Once again thank you for taking the time to provide feedback on your stay.

10/10 – Utmerket

mark

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Jaydens birthday stay
Room was quite big , 2 big beds . Probably the biggest bathroom ive encountered at a hotel. Didnt eat in the hotel but used the pool and jacuzzi/steam room / sauna. Towels provided at spa . Free parking big bonus. Spotlessly clean Very close to metrocentre which is great.
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 21. jan. 2024
Thank you for your review. We are glad you enjoyed your birthday trip and your night in our hotel and hope to see you again in the future.

6/10 – Grei

rebecca

Forretningsreisende
Likte: Romkomfort
Awful Breakfast - don't break your teeth
Lovely hotel, great room, although needs an refresh as parts were a little tatty. Lovely spa although busy and nowhere to sit and relax. Breakfast was very disappointing, the food was cold, the bacon and sausage were to hard to cut with my knife and the eggs were hard, nothing was fresh and no staff on hand to ask for fresh, when I complained at reception I was told that my comments would be passed on but they won't be! This response isn't acceptable a refund should be offered from such a great chain of hotel !
Bodde her 1 natt i januar 2024
Svar fra Marc den 18. feb. 2024
Dear Rebecca, Thank you for taking the time to provide feedback on your stay with us, all feedback in important to us and is always taken on board. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. We appreciate your feedback, and will pass it over to the relevant head of departments so we can ensure this does not occur again. Kind Regards, , Marc, Front Desk

10/10 – Utmerket

Hayley Louise

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Abby den 8. feb. 2024
Dear Hayley Louise,Thank-you for your feedback!Kind Regards,

10/10 – Utmerket

DONALD

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Back again
We have visited this hotel several times in the past and it still offers excellent service.
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 21. jan. 2024
Thank you for your review. We are glad you enjoyed your stay and hope to see you again in the future.