Fasade

Anmeldelser av County Hotel & County Aparthotel Newcastle

4 out of 5
County Hotel & County Aparthotel Newcastle
Neville Street, Newcastle-upon-Tyne, England

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 476 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 294 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 133 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 54 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 44 av totalt 1001 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ole Martin

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Reception Team den 20. juli 2023
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8/10 – Bra

Anne Margit

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold
Would stay again
Hotellet var slitent. Vanlig dobbeltrom var knøttlite, bittelite bad, snev av koselig likevel. Senger og sengetøy rent og bra, veldig gode puter! Generelt litt skittent hotell. Frokosten var typisk english, savnet litt mer delikat frukt/sunnere. Beliggenheten var optimal mht metroen, som lå rett over veien. Til flyplassen tok det 25 min ca. Dette, samt at betjeningen var hjelpsom og hyggelig, gjør at jeg ville bodd her igjen. Beliggenheten for øvrig var midt i byen, mye bråk pga utesteder etc, men det brydde ikke vi oss om.
Bodde her 3 netter i juni 2023
Svar fra Reception Team den 14. juni 2023
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8/10 – Bra

Sverre Karsten

Bodde her 4 netter i august 2022
Svar fra Reception Team den 9. aug. 2022
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8/10 – Bra

Sidsel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2021

8/10 – Bra

Anne-Lise

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Litt av hvert
Vi fikk et helt forferdelig rom da vi kom, med 1 seng mot vegg på begge sider. Vinduetvar lite og høyt oppe på veggen, vi kunne ikke se ut. Vi sa ifra at vi ikke kunne akseptere dette rommet og vi fikk et annet. Det var fint, men vi syns det er feil at vi måtte betale 140 Pund i mellomlegg. Etter mine papirer står det også at vi skulle ha et rom med utsikt over byen. Ønsker en tilbakemelding på dette med å måtte betale mellomlegg.
Bodde her 7 netter i juli 2019

10/10 – Utmerket

yasser

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent stay. Receptionist Carolina was so nice and helpful. Happy about the facilities. Definitely we will come back again.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

michelle

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The location and parking option were the main reasons for booking. We checked in late, so the hotel park lot was full. The hotel should highlight that when their parking is booked, you can park at the train station which is right next door, super easy. The room we booked (Junior Studio Suite) was in a very odd location which did not include lift access. This was not highlighted anywhere I read so if you book this room, know the room is pretty far from the reception or the restaurant. To get to our room, we had to go through more than 6 flights of stairs throughout the walk from check-in. It was a maze.. We ended up using the fire exit each day and during check-out since it was easier and around the corner. When we shared this with the receptionist, he laughed and said ya, it is closer and easier. The city is very much for party folks and during a weekend or game, it can get very busy and we saw a couple of physical fights near the hotel. The free breakfast with the room was nice and the wait staff was lovely.
Bodde her 2 netter i mai 2024

8/10 – Bra

Julie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Denise

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good clean hotel friendly staff and right across from the train station will definitely use again thanks
Bodde her 1 natt i mai 2024
Svar fra Reception Team den 27. mai 2024
Thank you for your feedback

6/10 – Grei

John

Reiste med partner
Likte: Renhold og personale og service
The hotel is great, rooms are nice and clean. Very comfortable and had a great nights sleep. Unfortunately we had to wait 25 mins to check in as the queue stretched the length of the foyer. This was caused largely because one group had made an error and booked a single room instead of a double and we’re arguing about it, tying up one of only 2 check in staff on one of the busiest days where the hotel was fully booked. We also had no hot water in the morning for showering. We waited 30 mins hoping but ended up having to have cold washes.
Bodde her 1 natt i mai 2024
Svar fra Reception Team den 27. mai 2024
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4/10 – Dårlig

Adrian

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Unbearably overheated room. No aircon or any way of getting fresh air. Had to ask to be moved.
Bodde her 1 natt i mai 2024
Svar fra Reception Team den 22. mai 2024
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10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great one night stay
Bodde her 1 natt i mai 2024
Svar fra Karolina den 12. mai 2024
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8/10 – Bra

Derek

Reiste med familie
Hotel is an excellent location. Room was good although big black mark on the wall from the chair rubbing on it. When we went for breakfast the staff could not keep up with the cleaning of the tables and populating the tables with cutlery. Staff were very friendly and helpful.
Bodde her 1 natt i mai 2024
Svar fra Karolina den 12. mai 2024
Thank you for your feedback.

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location so close to the train station and with everything within short walking distance, well worth it.
Bodde her 1 natt i mai 2024
Svar fra Karolina den 12. mai 2024
Thank you for your feedback.

10/10 – Utmerket

Dean

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent overnight stay. Prerty much faultless
Bodde her 1 natt i mai 2024
Svar fra Karolina den 12. mai 2024
Thank you for your feedback.

8/10 – Bra

Wendy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for the centre of town and convenience to Central Station and coach station. The breakfast was excellent, lots of choice and specials cooked to order, gluten free bread/toast was available. The bar was very noisy with loud music and there was no escaping it for a cosy chat, furniture a bit dated. The bedroom had a nice bathroom but shower didn't have a long pipe it was stuck high on the wall, no non-slip on the bath. The one wardrobe was full of ironing board, safe, fan so no room for clothes. The two beds were 4' so there was no room really, I ended up putting my clothes on half the bed. The TV is in a big frame on the wall with sharp corners to be avoided in the small space at the end of the bed.
Bodde her 1 natt i mai 2024
Svar fra Karolina den 12. mai 2024
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10/10 – Utmerket

Alisha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel
Bodde her 1 natt i mai 2024
Svar fra Reception team den 8. mai 2024
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10/10 – Utmerket

sharon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel lovely bar no issues ideal location
Bodde her 1 natt i mai 2024
Svar fra Reception team den 8. mai 2024
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8/10 – Bra

MIKI

Likte: Renhold og personale og service
Bodde her 3 netter i mai 2024
Svar fra Reception Team den 6. mai 2024
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10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location and great rooms
Bodde her 1 natt i mai 2024
Svar fra Reception Team den 6. mai 2024
Thank you for your feedback!

8/10 – Bra

Shamaine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
On whole it was great however when you book a double standard room you expect a double bed as stated on Expedia. This is not the case the room was tiny and the bed was in fact a 3/4 bed not a standard double and was the most uncomfortable bed I’ve ever slept in. Hotel is good location for shops, bars & transport.
Bodde her 1 natt i mai 2024
Svar fra Reception Team den 6. mai 2024
Thank you for your feedback.

2/10 – Forferdelig

Bronson

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Reception Team den 6. mai 2024
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8/10 – Bra

Paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location. Hotel friendly and clean. Room (small double) a little cramped but perfectly comfortable. Lively downstairs bar in the evening. Good value.
Bodde her 1 natt i april 2024
Svar fra Reception Manager den 26. apr. 2024
Thank you for your feedback.

10/10 – Utmerket

Karen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really lovely hotel. Staff were very helpful and friendly. Breakfast was delicious, nice to be able to order off the menu. Incredibly central and perfect for the train. However this comes at a price, it’s very noisy. It’s an old building and the windows do not keep the noise out. Take some ear plugs and it’s all good!
Bodde her 1 natt i april 2024
Svar fra Reception team den 22. apr. 2024
Thank you for your feedback

10/10 – Utmerket

Shu-Ju

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Reception team den 22. apr. 2024
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10/10 – Utmerket

Derek

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice hotel centrally located
Bodde her 2 netter i april 2024
Svar fra Reception Manager den 19. apr. 2024
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6/10 – Grei

marie

Reiste med en gruppe
Likte: Renhold
wardrobe was to close to bed could not open fully and struggled to get passed it to kettle.
Bodde her 1 natt i april 2024
Svar fra Reception Manager den 15. apr. 2024
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10/10 – Utmerket

Daryn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice and clean hotel.
Bodde her 1 natt i april 2024
Svar fra Reception Manager den 15. apr. 2024
Thank you for your feedback.

6/10 – Grei

Natalie

Bodde her 1 natt i mars 2024
Svar fra Reception team den 5. apr. 2024
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10/10 – Utmerket

JOHN

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Central and easy connections for the airport. Nice breakfast, courteous and helpful staff.
Bodde her 1 natt i april 2024
Svar fra Reception team den 5. apr. 2024
Thank you for your feedback

8/10 – Bra

Anne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was convenient for our night out & a good price to pay for a 4* hotel.
Bodde her 1 natt i mars 2024
Svar fra Reception Team den 2. apr. 2024
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10/10 – Utmerket

Griffin

Bodde her 1 natt i mars 2024
Svar fra Reception team den 22. apr. 2024
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8/10 – Bra

Brad og Victoria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Reception Team den 25. mars 2024
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10/10 – Utmerket

Georgia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Reception Team den 25. mars 2024
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10/10 – Utmerket

Stuart

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Staff were extremely professional. Small room was indeed small but as advertised. Right in the centre of town, opposite the train station. Couldn’t be easier. Price was best in town also.
Bodde her 1 natt i mars 2024
Svar fra Reception Team den 25. mars 2024
Thank you for your feedback

8/10 – Bra

Alison

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Reception Team den 25. mars 2024
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10/10 – Utmerket

Julie

Bodde her 1 natt i mars 2024
Svar fra Reception team den 5. apr. 2024
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6/10 – Grei

Emily

Likte: Renhold og overnattingsstedets bygg og tilstand
It was ok . Quite
Bodde her 2 netter i mars 2024
Svar fra Reception Team den 25. mars 2024
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6/10 – Grei

Scott

Reiste med partner, Reiste med en gruppe
Likte: Renhold og fasiliteter
Likte ikke: Personale og service
Hotel looks fab and is a fantastic location for getting about. The breakfast was not good, cold eggs, poor coffee and overcooked sausage, beds were very soft which was not good. Reception staff were fab, bar staff totally disinterested. Twice we went to Hudson's and both times we walked out without getting a drink.
Bodde her 2 netter i mars 2024
Svar fra Reception Team den 25. mars 2024
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10/10 – Utmerket

Elizabeth

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A very impressive building, the entrance was very oppulent and grand, but not in an off-putting way. the check in was easy and the staff were very pleasant, helpful and hospitable - we were dealt with by Katrianna ( I think that is how you spell her name) but her clolleague was really good as well. The lift is the quietist smoothest lifr I have evey been in. The Room was excellent, a very high standard the beds were comfartable, the bedding/ pillows were ao a high quality, the decore was fresh and interesting, we had an internal facing room so there was no view, but if you holiday is only to look out the window its not much of a holiday! The food and bar looked good but we chose to eat somewhere else as we had to get to a gig in the north of Newcastle so, we got something to eat nearer, but it looked nice.Security at the hotel was good, we got back about 12:30am and there was security asking for room number and name to ensure people were not just coming in of the street ( a good idea, when your in the city centre). I would stay here again at the drop of a hat.
Bodde her 1 natt i mars 2024
Svar fra Reception Team den 25. mars 2024
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10/10 – Utmerket

Jamie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay everything is within walking distance and the staff go above and beyond to keep the guests happy
Bodde her 1 natt i mars 2024
Svar fra Reception Team den 25. mars 2024
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10/10 – Utmerket

Michael

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I can't complain about this hotel as it has everything you need in one place and within easy walking distance to restaurants and bars and retail therapy. Can't fault the staff as they are very helpful with your needs, always with a smile and a warm greeting.
Bodde her 4 netter i februar 2024
Svar fra Reception Team den 25. mars 2024
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8/10 – Bra

Christine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location & studios, check out my comments
Studio was clean and nicely decorated. The air conditioning was quite noisy so earplugs are needed. As its open plan and the radiators are behind the curtains, it does get a little cold so PJs are also recommended. Great location and nice and secure.
Bodde her 1 natt i februar 2024
Svar fra Reception Team den 25. mars 2024
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10/10 – Utmerket

Matthew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean room
Comfortable stay, staff gery attentitive and facilities are very good.
Bodde her 1 natt i februar 2024
Svar fra Reception Team den 25. mars 2024
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10/10 – Utmerket

Paula

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay..... Over the road from the train station..... Easy walking distance for arena. Lovely rooms. Good value
Bodde her 1 natt i februar 2024
Svar fra Reception Team den 25. mars 2024
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10/10 – Utmerket

Cheryl og Hudson

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
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Bodde her 5 netter i februar 2024
Svar fra Reception Manager den 15. apr. 2024
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2/10 – Forferdelig

Cameron

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was directly above the function suite which hosted a rather rowdy wedding until c.1am. I’ve stayed in party hostels that were quieter and suffice to say I didn’t get any sleep. Attitude of reception staff was also poor and I felt at times rude. I would advise you do not leave bags to be stored as not convinced about security, you’re provided with a hand written scrap of paper and when you return are told to wander around behind reception in amongst all the bags to find yours when reception staff can’t be bothered. Overall, felt my experience was very poor and would not return.
Bodde her 1 natt i februar 2024
Svar fra Reception Team den 25. mars 2024
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6/10 – Grei

michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, room far too small
Great location. - room nice and clean but incredibly small and felt claustrophobic
Bodde her 1 natt i februar 2024
Svar fra Reception Team den 25. mars 2024
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10/10 – Utmerket

Jackie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent stay
Excellent stay ! Very central . Room was ideal. And the Breakfast was very nice 😊
Bodde her 1 natt i februar 2024
Svar fra Reception Team den 25. mars 2024
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8/10 – Bra

Emma

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hot & cold
The hotel is fine in itself, but our room was really cold with the radiators turned up. One windo was open but behind a plastic cover that we were unable to get past to close the window. But then the shower was scalding hot even on the coolest setting.
Bodde her 1 natt i februar 2024
Svar fra Reception Team den 25. mars 2024
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