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Anmeldelser av Britannia Hotel Newcastle Airport

3 out of 5
Britannia Hotel Newcastle Airport
Ponteland, Woolsington, Newcastle-upon-Tyne, England

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 303 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 346 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 197 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 108 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 48 av totalt 1002 anmeldelser." "

7,4/10

Renhold

8,2/10

Personale og service

6,8/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Jacob

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023
Svar fra Natalie den 31. mai 2023
Good morning Jacob,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Darnell

6/10 – Grei

Kjell Ivar

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2019

6/10 – Grei

Anne Margrete

Likte: Renhold og personale og service
Det var bare lagt frem håndklær til en person. (Bestilt dobbeltrom). Lampen ved den ene sengen virket ikke. Måtte "mase" en del for å få en annen leselampe. Ellers ok. Bare at vi nordmenn liker dårlig å måtte ha dobbeltdyne i senga i stedet for ei dyne hver!
Bodde her 1 natt i mai 2019

4/10 – Dårlig

Kit og Newcastle upon Tyne

Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very tired & run down property with tiny room space needing much TLC, although limited staff levels the lone receptionist did an admirable Job. Convenient proximity to airport made it our choice for a very early flight over paying a lot more for a room elsewhere in a better hotel.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

HARUNOBU

Likte ikke: Renhold og personale og service
Bodde her 1 natt i mai 2024

6/10 – Grei

doreen

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
24 hour check in with efficient service especially as I arrived in the early morning from a delayed flight
Bodde her 1 natt i mai 2024
Svar fra Natalie den 23. mai 2024
Good morning Stephen,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie

4/10 – Dårlig

Maureen

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to the airport. Value for money
Bodde her 1 natt i mai 2024
Svar fra Natalie den 23. mai 2024
Good morning Maureen,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie

8/10 – Bra

Graeme

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Needs refurbishing
Bodde her 1 natt i mai 2024
Svar fra Natalie den 16. mai 2024
Good afternoon Graeme,Thank you for taking the time to leave us your feedback, i will make sure your comments are passed on to make improvements.Kind RegardsNatalie

6/10 – Grei

Iain

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Friendly helpful staff, drinks prices at bar and expensive , room was far too hot on arrival and still after leaving the window open.we all struggled with sleep. Food however was good and good value
Bodde her 1 natt i mai 2024
Svar fra Natalie den 14. mai 2024
Good afternoon Iain,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie

8/10 – Bra

Stephen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s a property right in front of the Newcastle airport terminal.
Bodde her 1 natt i mai 2024
Svar fra Natalie den 14. mai 2024
Good afternoon Stephen,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie

6/10 – Grei

Brenda

Reiste med partner
Likte: Renhold
Looking a but dated, no toilet rool holder on bathroom
Bodde her 1 natt i mai 2024
Svar fra Natalie den 14. mai 2024
Good afternoon Brenda,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie

2/10 – Forferdelig

william

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La instalacion terrible. Nos vimos obligados a cancelar la estadia por la suciedad. Hablamos con el Manager y nos comento que hablaramos con ustedes para el reembolso. No es la primera vez que utilizamos su compania y nos impresiono en esta oportunidad Negativamente. Quedo pendiente de una respuesta . Gracias.
Bodde her 3 netter i april 2024
Svar fra Natalie den 14. mai 2024
Good afternoon William,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie

2/10 – Forferdelig

Kay

Reiste med familie
Hotel very tired and in need of maintenance. Lights not working in our room and very shabby. Young team of staff appeared to be overstretched. Food in the restaurant was awful-worst Sunday carvery I’ve ever had. Location ideal for easy access to the airport but Corporate Management need to invest money to bring it up to two/three star condition. It’s currently 0 star rating.
Bodde her 1 natt i april 2024
Svar fra Natalie den 7. mai 2024
Good afternoon Kay,Thank you for taking the time to leave us your feedback, i am very sorry to hear that your experience here with us with below standard, your comments will be passed on to management to overview.Kind RegardsNatalie

4/10 – Dårlig

Karen

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The floor was soaking but it was such a late checkin we just got into bed. But we could not walk on the carpet without putting our shoes on. This had not just happened as it smelt when we walked in.
Bodde her 1 natt i april 2024
Svar fra Natalie den 3. mai 2024
Good morning Karen,I am so sorry to hear that you had such a bad experience and that the room was not to standard. We have since looked into this and have now began the repair and requested the replacement on the carpet.Again please do accept my apologies.Kind RegardsNatalie

10/10 – Utmerket

Beryl

Reiste med partner
Fresh clean bathroom- cosy bed - fridge, fan - quiet / great value for money.
Bodde her 1 natt i april 2024
Svar fra Natalie den 30. apr. 2024
Good afternoon Beryl,Thank you for taking the time to leave us your feedback, we do hope that you will be back with us next time you fly.Kind Regards Natalie

8/10 – Bra

Una

Likte: Fasiliteter
Very small twin beds.
Bodde her 1 natt i april 2024
Svar fra Natalie den 30. apr. 2024
Good afternoon Una,Thank you for taking the time to leave us your feedback, we do hope that you will be back with us next time you fly.Kind Regards Natalie

4/10 – Dårlig

Derek

Likte ikke: Overnattingsstedets bygg og tilstand
Run down
Bodde her 1 natt i april 2024
Svar fra Natalie den 30. apr. 2024
Good afternoon Derek,Thank you for taking the time to leave us your feedback.Kind Regards Natalie

8/10 – Bra

Simon

Cheaper of the two airport hotel options when I booked. Room was clean, bed comfortable, staff were friendly and helpful.
Bodde her 1 natt i april 2024
Svar fra Natalie den 9. apr. 2024
Good afternoon Simon,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

2/10 – Forferdelig

Dayna

Reiste med partner
This was so terrible and sketchy we left immediately and went across the street. Avoid this place! The elevators didn’t work, neither did the wifi. The room had wood blocks holding up the bed. It was a nightmare.
Bodde her 1 natt i april 2024
Svar fra Natalie den 9. apr. 2024
Hi Dayna,Thank you for taking the time to leave us your feedback, i am very sorry that you had a bad experience with us. I will certainly look at the room you where booked with. One of our lifts is waiting on a part which is a safety part so we cannot use it.I will certainly use the details above to pass on the relevant departments to look into.Kind RegardsNatalie

10/10 – Utmerket

Ronald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great Staff
Bodde her 1 natt i april 2024
Svar fra Natalie den 9. apr. 2024
Good afternoon Ronald,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

6/10 – Grei

Mark

Needs updating
Bodde her 1 natt i mars 2024
Svar fra Natalie den 9. apr. 2024
Good afternoon Mark,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 – Utmerket

William

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property walking distance from airport staff helpful and friendly, fair choice of food and drink
Bodde her 1 natt i april 2024
Svar fra Natalie den 5. apr. 2024
Good morning William,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.RegardsNatalie

10/10 – Utmerket

Angela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very efficient customer service from the young lady on reception. Thankyou
Bodde her 1 natt i mars 2024
Svar fra Natalie den 28. mars 2024
Good morning Angela,Thank you for taking the time to leave us your feedback, i will pass this on to the reception member. We will look forward to seeing you again in the future.Kind RegardsNatalie

10/10 – Utmerket

Jennifer

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good night sleep before early flight
Bodde her 1 natt i mars 2024
Svar fra Natalie den 28. mars 2024
Good morning Jennifer,Thank you for taking the time to leave us your feedback, We will look forward to seeing you again in the future.Kind RegardsNatalie

10/10 – Utmerket

David

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
A
Bodde her 1 natt i mars 2024
Svar fra Natalie den 11. mars 2024
Good afternoon David,Thank you for taking the time to leave us your feedback, we do hope to see you again soon.Kind RegardsNatalie

4/10 – Dårlig

Linda

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Nothing unique. Old, worn, tired , rock hard pillows.
Bodde her 1 natt i mars 2024
Svar fra Natalie den 11. mars 2024
Good afternoon Linda,Thank you for your feedback, i will make sure you comments are passed on to help us improve our services.Kind RegardsNatalie

6/10 – Grei

Gillian

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Airport stopover
Hotel is dated. Great location for airport.
Bodde her 1 natt i februar 2024
Svar fra Natalie den 26. feb. 2024
Good afternoon Gillian,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

6/10 – Grei

John

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Cheap, scruffy but convenient
Bit of a dump and very run down but it’s cheap and very convenient for an early morning flight. We only live 20 miles but it’s much easier to stay here overnight and it only costs about £20 more when the car parking is taken into consideration
Bodde her 1 natt i februar 2024
Svar fra Natalie den 26. feb. 2024
Good afternoon John,Thank you for taking the time to leave us your feedback, if you have any issues during your stay then please do seek out a member of the management team who would be happy to assist you.We will look forward to seeing you again.Kind RegardsNatalie Arnold

10/10 – Utmerket

J M

Reiste med en gruppe
Very convenient for early flight
Bodde her 1 natt i februar 2024
Svar fra Natalie den 26. feb. 2024
Good afternoon J M,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 – Utmerket

Trevor

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Well laid out, staff was very helpful and cooperative
Bodde her 1 natt i februar 2024
Svar fra Natalie den 26. feb. 2024
Good afternoon Trevor,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 – Utmerket

Richard Allan

Bodde her 1 natt i februar 2024
Svar fra Natalie den 15. feb. 2024
Good afternoon Richard,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

6/10 – Grei

Maria

Likte ikke: Overnattingsstedets bygg og tilstand
Functional and convenient. Bathroom needs refurbishing.
Bodde her 1 natt i januar 2024
Svar fra Natalie den 12. feb. 2024
Hi Maria,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 – Utmerket

Ordie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel …. A bit dated but great service and clean and warm …. And a good happy hour.
Bodde her 1 natt i januar 2024
Svar fra Natalie den 30. jan. 2024
Good morning Ordie.Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

6/10 – Grei

Fiona og Aurora

Likte: Renhold og personale og service
The room was clean but dated, especially the bathroom. The bed squeaked every time I moved and the mattress was not great. Everything worked and the price is OK so a major update would put the prices up. Very convenient for the airport.
Bodde her 1 natt i januar 2024
Svar fra Natalie den 30. jan. 2024
Good morning Fiona,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.I am sorry that the room did not meet expectation and will make sure this is reported to the relevant departments.Kind RegardsNatalie Arnold

8/10 – Bra

Terry

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
3 minute walk to the airport--excellent!
Bodde her 1 natt i januar 2024
Svar fra Natalie den 30. jan. 2024
Good morning Terry,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 – Utmerket

Keith

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Natalie den 30. jan. 2024
Good morning Keith,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

4/10 – Dårlig

Kirsty

Bodde her 1 natt i januar 2024
Svar fra Natalie den 30. jan. 2024
Good morning Kirsty,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 – Utmerket

lorraine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I did not like the long hair in bath ,not too big a deal just i could not have bath before my flight as i will not take hair off bath reported it on departure and man was apolagetic , i have stayed many times and never had problem before
Bodde her 1 natt i januar 2024
Svar fra Natalie den 30. jan. 2024
Good morning Lorraine,Thank you for taking the time to leave us your feedback, we are sorry that their was a cleaning issue on this occasion and hope that you will come back to us again.Kind RegardsNatalie Arnold

8/10 – Bra

Frank

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and friendly staff nice and warm
Bodde her 1 natt i januar 2024
Svar fra Natalie den 13. jan. 2024
Good morning Frank,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

8/10 – Bra

Ian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Natalie den 12. jan. 2024
Good morning Ian,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 – Utmerket

Shaun

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quick stay before a few days away for Christmas!
Bodde her 1 natt i desember 2023
Svar fra Natalie den 3. jan. 2024
Good afternoon Shaun,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.We wish you a happy and prosperous New year.Kind RegardsNatalie

10/10 – Utmerket

Susan

Bodde her 1 natt i desember 2023
Svar fra Natalie den 3. jan. 2024
Good afternoon Susan,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.We wish you a happy and prosperous New year.Kind RegardsNatalie

10/10 – Utmerket

Michael

Bodde her 1 natt i desember 2023
Svar fra Natalie den 9. jan. 2024
Good afternoon Michael,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 – Utmerket

Sandra

Brittania Hotel Newcastle Airport
Clean Comfortable Pleasant helpful staff Great for pre flight Terminal 5 mins away Price very competitive My go to place at Newcastle Airport.
Bodde her 1 natt i desember 2023
Svar fra Natalie den 3. jan. 2024
Good afternoon Sandra,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.We wish you a happy and prosperous New year.Kind RegardsNatalie

6/10 – Grei

LILIAN

Likte: Renhold
Likte ikke: Personale og service
Frosty the Receptionist
Check-in (22.30) was frosty just like the weather, we had to wait while she completed something in rear office then it was a case of Her - checking in? Me - Yes, by it's a bit cold tonight Her - Name Me - ****** Her - Sign here. Car Me - No (I'd have liked to have said Private Jet, but thought is was a waste of time) Her - Room *** lift's round the corner and she was off. Room was as always, clean and warm, bed not as comfortable as previous visits. There was a lot of background music until 01.30, not the best. Morning checkout was a different experience Him - checking out Me - yes Him - have a nice holiday, hope weather is better than here, away somewhere nice Me - Heading home and the weather was a lot better then here Him - Pleasant journey, thank you for staying. We will be staying again, it's convenient, warm, clean and good value.
Bodde her 1 natt i desember 2023
Svar fra Natalie den 18. des. 2023
Good afternoon Lilian,Thank you for taking the time to leave us your feedback, i am very sorry about the experience on check in we will look into this, i am so glad that your check out was a we would expect it be.We are thrilled that you still are coming back to us in the future, we will look forward to greeting you then.Kind regardsNatalie Arnold

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
This hotel serves its purpose
A one night stay prior to an early flight. Room was unbearably hot and the bed very uncomfortable. That said, it was also very cheap and less than a taxi would have been in the morning, so in that respect represented value for money.
Bodde her 1 natt i november 2023
Svar fra Natalie den 18. des. 2023
Good afternoon,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future,Kind regardsNatalie Arnold

8/10 – Bra

David

Bodde her 1 natt i desember 2023
Svar fra Natalie den 3. jan. 2024
Good afternoon David,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.We wish you a happy and prosperous New year.Kind RegardsNatalie

8/10 – Bra

Andrea

Bodde her 1 natt i desember 2023
Svar fra Natalie den 14. des. 2023
Good morning Andrea,Thank you for taking the time to leave us your feedback,. We do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 – Utmerket

Colin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Det var et fantastisk sted at være venlig medarbejdere alt tip top
Bodde her 1 natt i desember 2023
Svar fra Natalie den 11. des. 2023
God eftermiddag Colin,Tak fordi du tog dig tid til at give os din feedback, vi håber at se dig igen i den nærmeste fremtid.Med venlig hilsenNatalie Arnold