Siri, det er beklagelig å høre om ulempene du opplevde under oppholdet, spesielt med TV og varmt vann. Vi setter pris på at du informerer resepsjonsteamet vårt og beklager hvis du følte at dine bekymringer ikke ble behandlet tilstrekkelig. På en lysere måte er vi glade for at du fant rommet ditt romslig og velutstyrt og likte vår førsteklasses beliggenhet. Vi håper på en ny mulighet til å skape en mer tilfredsstillende opplevelse ved ditt neste besøk.

Thank you for the fantastic rating, Jergen!We strive to make all of our guests feel welcome and relaxed during their time at Truss Hotel Times Square! We can't wait to see you again soon.

Kristin, vi beklager å høre om din mindre enn fantastiske opplevelse. Skuffelser angående mangelen på visse fasiliteter og renslighet av rommet er notert. Likeledes forstår vi ubehaget forårsaket av mangelfull temperaturregulering i dusjen og problemer med baderomsinnredningen. Vi er glade for at du fant teammedlemmene våre vennlige og setter pris på den ekstra utsjekkingstiden som er gitt. Vi har lagt merke til bekymringene dine og vil gi tilbakemeldingen din videre for å forbedre fremtidige opphold. Din innsikt er verdifull for oss, og vi håper å få muligheten til å tjene deg bedre i fremtiden.

Hello Kari Mette,Thank you for your rating on Hotels.com. It's wonderful to see that your experience at Truss Hotel Times Square was positive. We hope to welcome you back in the near future and provide another memorable stay.Best Regards.

We appreciate your lovely rating, Glenn!The satisfaction of our guests is important to us so we can't wait to see you back again at Truss Hotel Times Square soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

Takk for flott anmeldelse, Magne!Det er hyggelig at du hadde en så hyggelig opplevelse på Truss Hotel Times Square! Vi streber etter å tilby førsteklasses service og komfort for alle våre gjester. Vi er glade for at du satte så stor pris på våre rene rom. Teamet vårt legger stor vekt på å friske opp alle rom, og rosen din forteller oss at vi lykkes!Vi ser frem til å være vertskap for deg igjen snart for nok en fantastisk opplevelse!

We are sorry to hear that your stay with us did not meet your expectations. We understand that you have had the opportunity to stay in many nice places in New York, and it is disappointing that your experience with us was not up to par.We take all feedback from our guests seriously and will be sure to address the issues with the appropriate teams and take steps to prevent similar issues from occurring in the future. We understand that these issues greatly impacted your stay, and we would like to offer our sincerest apologies.Thank you for choosing to stay with us, and we hope that you will consider giving us another opportunity to serve you in the future.

Ihab, thank you for your positive feedback. Truss Hotel Times Square is pleased to hear you enjoyed our convenient location and found our team members helpful, especially Jessy. We're looking forward to welcoming you back.

Cristian, thank you for choosing Truss Hotel Times Square for your weekend stay! We're delighted to hear you had a good experience and look forward to welcoming you back soon.

Eun Sang, thank you for your feedback. If there are specific details you would like to share about your experience, we would be glad to hear them to better understand how we might improve.

Julien, merci d'avoir partagé ton retour. Nous apprécions vos commentaires concernant les frais supplémentaires et la situation du petit-déjeuner. Votre contribution est précieuse et nous en tiendrons compte dans notre travail pour améliorer les expériences futures. Nous espérons avoir l'occasion de vous servir à nouveau dans de meilleures conditions.

Gevorg, thank you for highlighting the convenience and safety of Truss Hotel Times Square. We're delighted you enjoyed our proximity to Times Square. We're looking forward to welcoming you back soon.

Trinh, thank you for your feedback. We hope your stay met your expectations and would love to welcome you back in the future. If you have any specific comments or suggestions, feel free to share. Your input is always appreciated.

Jordan, thank you for your kind words about Truss Hotel Times Square! The team is delighted that you found the property clean and accessible. We're looking forward to welcoming you back on your next visit.

Lorraine, thank you for taking the time to share your thoughts. Truss Hotel Times Square appreciates your understanding of the busy environment in New York. We're pleased to hear you found the property clean. We hope to welcome you back on your next visit.

Christelle, Truss Hotel Times Square is thrilled to hear about your engagement on our rooftop! We're delighted that you enjoyed the modern design and convenient location. Thank you for your recommendation and feedback on the street noise. We look forward to welcoming you and your friends back!

Stephanie, thank you for your kind words about Truss Hotel Times Square! It's great to hear that you found the room and bathroom charming and enjoyed the amenities provided. Our team is thrilled to know you had such a comfortable sleep. We're glad you enjoyed the rooftop despite the bustling street. We hope to host you again soon!

Sandra, thank you for your kind words! The team members at Truss Hotel Times Square are delighted to hear you found their assistance helpful. We're thrilled you had a wonderful experience and hope to welcome you back soon!

Ilesha, Truss Hotel Times Square is delighted to hear that you enjoyed the helpful service, comfortable room, and convenient location. Your feedback about the rooftop has been noted. We can't wait to welcome you back!

Marty, thank you for sharing your experience at Truss Hotel Times Square. We're delighted to hear the check-in process was seamless and that you found your room to be clean. We hope to welcome you back soon!

Mario, thank you for your feedback. While we're pleased you found our location convenient and rooms clean, we appreciate your comments on the condition of the property. Efforts are always being made to enhance our facilities. We value your insights and hope to have the opportunity to serve you better in the future.

Edward, thank you for highlighting the fantastic location of Truss Hotel Times Square. We're delighted you had a memorable stay and hope to welcome you back soon!

Thank you for the fantastic rating, Haruna!It's outstanding you had such a wonderful experience at Truss Hotel Times Square. We care about the satisfaction of our guests. We can't wait to see you again soon!

Tynehl, thank you for choosing Truss Hotel Times Square. We're thrilled you found our location convenient and enjoyed our 24-hour guest services. It’s great to hear your room met your expectations. We look forward to welcoming you back in the future.

YiMing, thank you for sharing your experience. It's concerning to hear about the issues you faced during your stay. Your feedback regarding the room amenities and check-in process will be taken into consideration. Our goal is to enhance the guest experience, and your input is invaluable.

Xiao, thank you for choosing Truss Hotel Times Square and for your rating. We're glad to see you had a positive experience. We look forward to welcoming you back soon!

Krizia, thank you for your lovely feedback. The team at Truss Hotel Times Square is thrilled to hear that our hospitality made a positive impact on your stay. We look forward to welcoming you back soon!

Oliver, thank you for sharing your feedback. Cleanliness and noise levels are areas that our team actively works to improve. Your comments will help us make necessary adjustments. We hope to have the opportunity to offer you a better experience in the future.

Naketa, it is wonderful to hear that you enjoyed your stay at Truss Hotel Times Square and found the location convenient for dining, shopping, and visiting Times Square. Thank you for recommending us. We're looking forward to welcoming you back!

Claudia, thank you for your positive rating of Truss Hotel Times Square. We're pleased you had a satisfactory stay and hope to welcome you back soon for another great experience!

Oliver, we appreciate you taking the time to share your experience. It's clear that your stay did not meet your expectations, and for this, we're genuinely sorry. We strive for excellence and will make use of your feedback to continue toward this goal. We would love another opportunity to leave a more lasting impression in the future.

Jayla, it's heartening to know you had a wonderful stay at Truss Hotel Times Square. We're glad that you enjoyed the service and found our front desk colleague, Jessy, exceptional. Your kind words are greatly appreciated and will definitely be passed on. Look forward to welcoming you back in the future!

John, it's wonderful to read that you were impressed by the cleanliness and convenient location of Truss Hotel Times Square. We're glad you found our team members to be friendly and supportive during your visit. We eagerly anticipate your return in the future.

Victor, it's fantastic to hear that you enjoyed your stay at Truss Hotel Times Square. It is always a pleasure to please our guests and we appreciate your feedback. We look forward to welcoming you back.

Victor, it's fantastic to hear you enjoyed your stay at Truss Hotel Times Square. We appreciate your feedback, and we hope to see you again soon.

Maliq, thank you for taking the time to rate your stay at Truss Hotel Times Square. We appreciate your feedback and are thrilled to know we met your expectations. Looking forward to welcoming you again in the future.

Paul, it's pleasing to hear that you found our team members at Truss Hotel Times Square to be friendly and helpful, and that the cleanliness of the room met your expectations. We note your feedback regarding the window decor and the noise from the air conditioning unit. For a more serene atmosphere, we can suggest different room types on your next visit. While our lobby's design is unconventional, we are glad you found our rooftop worth checking out. We pride ourselves on being a great base for exploring the city and look forward to accommodating you again.

Sarah, we're elated to read your review of Truss Hotel Times Square and to know that you appreciated our prime location, friendly reception team, and cleanliness standards. We also understand your comments regarding the external noise; our team endeavors to ensure a pleasant stay, despite factors beyond our control. Your understanding is highly appreciated. We look forward to welcoming you back for another memorable stay.

Aaron, thank you for your comments. It seems like you had a mixed experience with us. Our team appreciates your positive comments about the room cleanliness and our air conditioning. Your feedback regarding some aspects of your stay like room lighting, comfort of the bed, and the hair dryer have been noted. We regret any disappointment caused by interactions with our team and any inconveniences you encountered regarding the towel service and window shades. We always aim to deliver great value for our guests and we're sorry if your experience did not meet this expectation. Your constructive feedback will help us improve. Thanks again for your review.

Makoumba, merci pour vos commentaires sur le Truss Hotel Times Square. Nous sommes ravis que vous ayez apprécié notre emplacement stratégique et la qualité de nos literies. Pour ce qui est du mobilier, nos équipes s'assurent qu'il est toujours confortable et accueillant. De même, nous sommes ravis de lire que nos collègues du service d'entretien ont contribué à rendre votre séjour agréable. Nous espérons avoir l'occasion de vous accueillir à nouveau.

Ravipreet, thank you for taking the time to rate your stay. We see there's room for improvement based on your score and would appreciate any additional feedback you might have. Our team is committed to providing an exceptional experience, so your insights would be very valuable.

Jennifer, it sounds like your stay at Truss Hotel Times Square was generally enjoyable. We're glad to hear your room exceeded your expectations in terms of size and amenities, contributing to your comfort during your three-night stay. It's wonderful to learn about your satisfaction with our daily room service.We appreciate your feedback regarding the shower floors and the elevator system—it contributes to the ongoing improvements we strive for. Also, it's unfortunate to hear about your gym experience; we'll make sure to double-check our gym cleanliness procedures.Your recommendation of Cafe Aroma for breakfast makes us curious to try it out! Thank you for sharing your stay experience and we look forward to better serving you on your next visit.

Victor, thank you for choosing Truss Hotel Times Square and taking the time to rate us. We're delighted to note you had a satisfactory stay. We appreciate your feedback and hope to see you again on your next visit to Times Square.

Stefano, it's great to know that your stay at Truss Hotel Times Square was a positive one. We truly appreciate your rating and look forward to welcoming you back in the future. Your satisfaction is our priority!

Daniel, thank you for your positive rating of Truss Hotel Times Square! We're delighted you had a great experience. We hope to welcome you back soon. Safe travels!

Ly, it's wonderful to hear that you appreciated our prime location and the friendliness of our team members. We're glad that you found our rooms to be neat. However, we truly regret that you found the lighting to be insufficient and had a minor issue with the shower. We value your feedback as it helps us continually improve our guest experience. We hope you will give us another chance to show you the superior standards we strive for.

Yuniensy, it's great to see your positive rating. We're thrilled your stay at Truss Hotel Times Square lived up to your expectations. We sincerely look forward to receiving another opportunity to welcome you back.

Austin, we're truly disheartened to hear about your less than pleasant encounter at the front desk. Respecting our guests' comfort and time is at the core of our service ethos. We apologize you felt disrespected. It is troublesome to hear about your experience relating to lobby navigation as well. Your feedback is greatly appreciated and essential to spoiling such unfortunate instances in the future. We do hope there will be another opportunity to restore your faith in our hospitality.

Maxine, thank you for your high-rating Expedia review! We are thrilled to hear that you had a great stay at Truss Hotel Times Square. We hope to have the pleasure of welcoming you back soon.