Byutsikt fra overnattingsstedet

Anmeldelser av TownePlace Suites by Marriott New York Manhattan

3.5 out of 5
TownePlace Suites by Marriott New York Manhattan
324 West 44th Street, New York, NY

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 619 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 240 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 79 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 35 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 27 av totalt 1000 anmeldelser." "

9,2/10

Renhold

9,4/10

Personale og service

8,6/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Geir

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2019
Svar fra Yelissa, Front Office Manager den 21. aug. 2019
Thank you for your feedback!

10/10 – Utmerket

JIAN

My experience was good
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 15. mai 2024
Jian, the team at TownePlace Suites by Marriott New York Manhattan/Times Square is thrilled to hear you had a good experience. We hope to welcome you back soon!

10/10 – Utmerket

Mario og Chevy Chase

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent experience overall!
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 15. mai 2024
Mario, thank you for sharing your excellent experience at TownePlace Suites by Marriott New York Manhattan/Times Square! We're delighted that you enjoyed your stay and hope to welcome you back soon.

10/10 – Utmerket

Monica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very convenient and clean with lovely staff
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 6. mai 2024
Monica, it's heartening to hear that TownePlace Suites by Marriott New York Manhattan/Times Square exceeded your expectations with our superb location and cleanliness. It's wonderful that our dedicated team members were able to make your visit even more enjoyable. We look forward to welcoming you back during your next visit to the city.

10/10 – Utmerket

MARY

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Staff was extremely friendly and helpful. great facility.
Bodde her 2 netter i april 2024
Svar fra Customer Service den 6. mai 2024
Mary, it's wonderful to hear about your positive experience at TownePlace Suites by Marriott New York Manhattan/Times Square. We're thrilled that our team members were helpful and that our facilities met your expectations. We hope you'll have the opportunity to stay with us again in the future.

10/10 – Utmerket

Alessandra og Piacenza

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i april 2024
Svar fra Customer Service den 3. mai 2024
Alessandra, thank you for rating your stay at TownePlace Suites by Marriott New York Manhattan/Times Square so highly. We're thrilled you had a delightful experience and we look forward to welcoming you back on your next visit to New York.

10/10 – Utmerket

Ernst

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Erg goed allemaal.
Bodde her 5 netter i april 2024
Svar fra Customer Service den 1. mai 2024
Ernst, het is fantastisch om te horen dat je genoten hebt van je verblijf in TownePlace Suites by Marriott New York Manhattan/Times Square. We waarderen uw vriendelijke woorden en kijken ernaar uit u de volgende keer dat uw reis u naar New York brengt, te verwelkomen.

8/10 – Bra

Jeffrey og Sharon

Bodde her 1 natt i april 2024
Svar fra Customer Service den 15. mai 2024
Jeffrey, thank you for your rating of TownePlace Suites by Marriott New York Manhattan/Times Square. It's great to see you had a positive experience. We hope you choose to stay with us again.

10/10 – Utmerket

Sandro

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent stay. New and clean rooms.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 23. apr. 2024
Sandro, your compliments regarding your recent stay at TownePlace Suites by Marriott New York Manhattan/Times Square are indeed encouraging. It's wonderful to hear that you experienced a top-notch visit with us and enjoyed our pristine rooms. We appreciate your valuable feedback and look forward to your return.

8/10 – Bra

Eric

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel is convenient to Times Square and Broadway; it's directly across the street from Birdland. Staff are friendly and helpful. It does get pretty crowded during breakfast, but the wait wasn't terrible and there was always plenty of food with several hot and cold options to choose from. The single elevator does get fairly busy at times, but it was never too bad. Rooms are cozy, but the size could become an issue if you have more than a couple of suitcases. They made good use of the available space, but as you'd expect there's not a lot of storage. Overall, it was a good experience and we would stay here again.
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 17. apr. 2024
Eric, your positive comments on the TownePlace Suites by Marriott New York Manhattan/Times Square are appreciated. We're delighted to hear that you found the location convenient, our team members friendly, and breakfast satisfying. It's also great that you made good use of the available space in the room. As for your comments about the elevator and storage space, these are valuable insights for us. We're glad your overall experience was positive and we look forward to your return.

10/10 – Utmerket

Aleksandra og Jupiter

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked that my room had a small kitchen and it allowed me to eat the food I like:). The personnel was very friendly and knowledgeable. Definitely will come back!
Bodde her 2 netter i april 2024
Svar fra Customer Service den 8. apr. 2024
Aleksandra, it's fantastic to hear you appreciated the convenient kitchenette in your room at the TownePlace Suites by Marriott New York Manhattan/Times Square. It's always our aim to provide an environment where guests can feel at home and enjoy their favorite meals. We're also glad that our knowledgeable team members were able to enhance your experience. We can't wait to welcome you back for another wonderful stay in the future!

10/10 – Utmerket

XPERIA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The employees of this hotel are very friendly and explain like what the deposit working and the process. The room is clean and comfortable. Water is warm and we have a really nice sleep.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 2. apr. 2024
XPERIA, thank you for sharing your delightful experience at TownePlace Suites by Marriott New York Manhattan/Times Square. We're thrilled to hear that our team members provided clear explanations and that you found comfort in our well-appointed accommodations. Warm showers and restful sleeps—that’s what we want for all our guests. Looking forward to your next visit.

10/10 – Utmerket

William

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff went above and beyond in a accommodating early check-in request and then called to check in on us. They were so nice and thoughtful. Michael was especially helpful.
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 1. apr. 2024
William, it's heartening to hear that you benefited from our team members' commitment to excellent service at the TownePlace Suites by Marriott New York Manhattan/Times Square. We're so glad they could assist with your early check-in and provided thoughtful check-ins. Thanks for your kind shoutout to Michael! Please consider us for your future trips to the city.

10/10 – Utmerket

Nicole

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice Hotel, near the Times Square
Bodde her 6 netter i mars 2024
Svar fra Customer Service den 31. mars 2024
Nicole, we're thrilled to hear that you enjoyed your stay at the TownePlace Suites by Marriott New York Manhattan/Times Square. We pride ourselves on our convenient location and we're glad you could take advantage of it. We look forward to having you back with us again in the near future!

2/10 – Forferdelig

Franz

Bodde her 3 netter i mars 2024
Svar fra Customer Service den 25. mars 2024
Franz, it's regrettable that your experience didn't meet your expectations. We're committed to delivering exceptional stays, and welcome further details on what could have been improved. We hope to have another opportunity to improve your impression of our service.

10/10 – Utmerket

Iraine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay, staff was ready and quick whenever we had a question or needed assistance with the room
Bodde her 4 netter i februar 2024
Svar fra Customer Service den 4. mars 2024
Iraine, we're thrilled to hear about your fantastic stay at the TownePlace Suites by Marriott New York Manhattan/Times Square. It's always wonderful to hear that our team members were readily available and efficient in handling your inquiries and assisting with your room. Thank you for choosing us, and we look forward to welcoming you back again.

6/10 – Grei

Wendy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was clean but smells like cat litter in the room
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 2. mars 2024
Wendy, it's regrettable to hear about the unusual aroma you described. Such incidents are uncommon, and we appreciate your feedback. Our team always aims to ensure a comfortable and clean environment for our guests. We take note of your comments for future improvements. We hope for another opportunity to provide you with a more pleasant stay.

10/10 – Utmerket

Thersea

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was so nice! Great location. Can’t ait to go back!
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 25. feb. 2024
Thersea, we're thrilled to hear of your enjoyment at TownePlace Suites by Marriott New York Manhattan/Times Square! It's wonderful that our team members' warm hospitality stood out to you as well as our prime location. We can't wait to welcome you back for another great experience!

10/10 – Utmerket

Laura

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very safe, good location, great staff, good breakfast
Bodde her 5 netter i februar 2024
Svar fra Customer Service den 23. feb. 2024
Laura, it's fantastic to hear that you appreciated our prime location within Manhattan. Your comfort and safety are of paramount importance at TownePlace Suites by Marriott New York Manhattan/Times Square. We're glad you found our team members to be great and enjoyed the breakfast. We can't wait to welcome you back for another stay soon.

8/10 – Bra

Eva

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
1-Wochentripp in NY in zentraler Lage
Zentrale und verkehrsgünstige Lage in lebendigem Viertel Unkompliziertes Ein-/Auschecken Sehr netter Service einfaches, aber praktisches Apartment sehr sauber / guter Zimmerservice Bad/WC: Angenehme Dusche mit effizientem Abzug sehr bequemes Bett, Schlafsofa ok Frühstück inklusive sehr praktisch, da kein Zeitverlust Frühstückssituation: einziger Kritikpunkt: eindeutig zu wenige Tische und Stühle !! Folge: Lauern auf frei werdende Tische unangenehm
Bodde her 7 netter i februar 2024
Svar fra Customer Service den 22. feb. 2024
Eva, wir freuen uns über Ihr Feedback zu Ihrem Aufenthalt im TownePlace Suites by Marriott New York Manhattan/Times Square. Es ist schön zu wissen, dass Ihnen unsere günstige Lage, der einfache Check-in/-out-Prozess, die freundlichen Teammitglieder und die sauberen Apartments gefallen haben. Wir sind stolz auf unsere praktischen Annehmlichkeiten, darunter bequeme Betten, eine angenehme Dusche und Frühstück.Wir verstehen, dass Ihre Erwähnung des Frühstücksbereichs einen Bereich für Verbesserungen darstellen könnte. Seien Sie versichert, wir suchen nach Lösungen, um das Erlebnis unserer Gäste zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen einen noch angenehmeren Aufenthalt zu ermöglichen.

10/10 – Utmerket

KIM

Bodde her 2 netter i februar 2024
Svar fra Customer Service den 21. feb. 2024
Kim, thank you for sharing your positive rating of TownePlace Suites by Marriott New York Manhattan/Times Square. We're pleased to know you had an enjoyable experience. We look forward to your future visits.

10/10 – Utmerket

Silvia

Bodde her 1 natt i februar 2024
Svar fra Customer Service den 21. mars 2024
Silvia, it's great to hear that you had such a wonderful experience at TownePlace Suites by Marriott New York Manhattan/Times Square. We appreciate you taking the time to rate us and hope to have the pleasure of welcoming you back in the near future!

10/10 – Utmerket

Sara

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i februar 2024
Svar fra Customer Service den 19. feb. 2024
Sara, thank you for your high rating of TownePlace Suites by Marriott New York Manhattan/Times Square. It's great to hear that you enjoyed your stay, and we look forward to welcoming you back in the future. Safe travels until then.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ótima escolha!
Ótima escolha! Muito bem localizado, confortável, bom café da manhã. Ter uma cozinha no quarto foi excelente. Ficaria novamente.
Bodde her 7 netter i februar 2024
Svar fra Customer Service den 19. feb. 2024
Obrigado pela avaliação. É maravilhoso saber que você apreciou a localização central e o ambiente confortável do TownePlace Suites by Marriott New York Manhattan/Times Square. Nossa cozinha no quarto e a deliciosa oferta de café da manhã são de fato um destaque para muitos hóspedes. Estamos muito felizes que você considere ficar conosco novamente!

10/10 – Utmerket

Kaycee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, close enough to walk to a lot of places. Parking garage right next door was a huge plus!
Bodde her 2 netter i desember 2023
Svar fra Customer Service den 19. feb. 2024
Kaycee, it's delightful to hear that the strategic positioning of TownePlace Suites by Marriott New York Manhattan/Times Square amplified your enjoyment of the city's attractions. We're pleased the nearby parking enhanced your experience. We eagerly anticipate your return.

10/10 – Utmerket

Derrick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff, easy check in, nothing wrong with some free breakfast too.
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 12. feb. 2024
Derrick, it's uplifting to hear that you enjoyed your stay at TownePlace Suites by Marriott New York Manhattan/Times Square. We're thrilled that our team members were welcoming, the check-in process was smooth and you appreciated the complimentary breakfast. We eagerly look forward to your next visit.

10/10 – Utmerket

Jenesis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only thing I don't like very much is that the elevator takes too long but other than that everything was super good and very clean.
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 10. feb. 2024
Jenesis, it's wonderful to hear that your stay at TownePlace Suites by Marriott New York Manhattan/Times Square was largely positive! Your feedback regarding a delay with the elevators is noted and will be shared with our team for potential improvements. We're thrilled that you appreciated the cleanliness of our hotel, a standard we hold in high regard. We hope to welcome you back soon for an even more streamlined experience.

8/10 – Bra

Mark

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 9. feb. 2024
Mark, thank you for choosing to stay at the TownePlace Suites by Marriott New York Manhattan/Times Square. We appreciate your positive rating on Hotels.com. We hope to have the opportunity to serve you again and provide an even better experience on your next visit.

10/10 – Utmerket

Alisa og Sebastian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazingly convenient location, nice staff, clean, safe and basic, but enough good complimentary breakfast. We will definitely come back.
Bodde her 4 netter i januar 2024
Svar fra Customer Service den 8. feb. 2024
Alisa, thank you for your terrific review. We're thrilled to hear that you appreciated the convenience of TownePlace Suites by Marriott New York Manhattan/Times Square and our friendly team members. It's also great to know that you enjoyed our cleanliness, safety measures, and the breakfast. We eagerly anticipate your return visit.

10/10 – Utmerket

Allen Kuanying

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel at the Time Square area.
Bodde her 6 netter i januar 2024
Svar fra Customer Service den 7. feb. 2024
Allen, thank you for staying at TownePlace Suites by Marriott New York Manhattan/Times Square. We're pleased to know we could make your stay a pleasing experience. Looking forward to your next visit.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i januar 2024
Svar fra Customer Service den 6. feb. 2024
Since the rating indicates a positive experience, we appreciate the four-star review for TownePlace Suites by Marriott New York Manhattan/Times Square. Even without specific feedback, we value the rating and take it into consideration. We're looking forward to welcoming you back again in the future.

8/10 – Bra

DeShawn og Temple Terrace

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff friendly, kitchen was nice. Felt safe inside although just down the block wasn’t. Had to ask daily for the room to be cleaned or to at least get clean towels and a trash bag.
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 5. feb. 2024
DeShawn, thank you for choosing to stay at the TownePlace Suites by Marriott New York Manhattan/Times Square. We're delighted to hear that our team members conveyed a friendly atmosphere and that you appreciated the kitchen in your suite. However, it's regrettable that some aspects didn't meet your expectations, such as the necessity for regular requests regarding room service. We assure you that your comfort is our priority and we'll look into this to ensure smoother experiences for our guests in the future. We're committed to creating a wonderful stay for all our guests and your feedback is instrumental in that process.

10/10 – Utmerket

Jose

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and great location next to Times Square.
Bodde her 2 netter i januar 2024
Svar fra Customer Service den 1. feb. 2024
Jose, thank you for sharing your experience at TownePlace Suites by Marriott New York Manhattan/Times Square. We're thrilled to hear you appreciated our ideal location and clean facilities. We hope to serve you again in the future.

8/10 – Bra

Andrea

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall, the property and staff were great. Breakfast area is too small for the number of. guests at the hotel. Elevator is really slow.
Bodde her 5 netter i januar 2024
Svar fra Customer Service den 31. jan. 2024
Andrea, it's wonderful to hear that you found the TownePlace Suites by Marriott New York Manhattan/Times Square to meet your expectations, particularly with our team members. We appreciate your feedback about the size of our breakfast area and elevator efficiency. These insights help us identify areas for improvement, and we will certainly consider your comments. Thank you for allowing us to serve you, and we hope to welcome you back soon.

8/10 – Bra

Timea

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I had a wonderful stay. Its close to Times Square and walking distance to many restaurants, movie theater, target for groceries etc, the subway is on the corner which makes it convenient for travel and my room was cleaned everyday! Only pet peeve is that there is only one elevator which services the hotel. Other than that. I recommend!
Bodde her 5 netter i januar 2024
Svar fra Customer Service den 28. jan. 2024
Timea, it is heartwarming to hear that you enjoyed your stay at TownePlace Suites by Marriott New York Manhattan/Times Square. We’re pleased that you found our location convenient and appreciated the daily cleanliness of your room. Your feedback about the elevator has been noted as we continue making improvements for our guests. We’re thrilled you would recommend us and hope to welcome you back soon!

6/10 – Grei

claire

Reiste med familie og små barn
Likte ikke: Fasiliteter
Great location , breakfast very poor for a Marriott , no where to sit for breakfast as so busy and only a small libby so had to take back to room. Room smaller than expected but had all amenities required. The toiletries provided were not what was on the bottle so slightly disappointed. Stayed in room on 3rd floor and there was an unusual banging noise that was intermittent. Location was the only main positive for the stay.
Bodde her 4 netter i januar 2024
Svar fra Customer Service den 27. jan. 2024
Claire, your feedback is pivotal to us as it encourages improvements where needed. It's apparent that the offerings of our breakfast space didn't fully meet your expectations. We appreciate your patience with these challenges. We're pleased to know you found the central location advantageous. In regards to your feedback on the room size, amenities and toiletries, we will certainly consider it in our ongoing improvements for guest experiences. The irregular noise you mentioned has been noted and will be reviewed by our maintenance team. Despite the areas that fell short of your expectations, we hope you would consider giving us another opportunity to enhance your experience.

10/10 – Utmerket

Jermaine

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Customer Service den 26. jan. 2024
Thank you for sharing your perfect rating with us, Jermaine!It's wonderful to see how much you appreciated your time at TownePlace Suites by Marriott New York Manhattan/Times Square! We want everyone to feel right at home at TownePlace Suites by Marriott New York Manhattan/Times Square. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 – Utmerket

Lester

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff. Very helpful and efficient.
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 25. jan. 2024
Lester, thank you for sharing your positive experience at TownePlace Suites by Marriott New York Manhattan/Times Square. We are thrilled to hear that our team members provided efficient and supportive service during your stay. Your kind words are greatly appreciated and will be shared with the team. We look forward to welcoming you back in the future.

8/10 – Bra

KEVIN

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room itself was TINY but very nicely appointed. Every bit of space was maximized. Bathroom was sparkling Breakfast was decent and given breakfast at surrounding restaurants would have been at least $20 per person, having it included was great. Front staff were courteous and helpful as were the guys overseeing the breakfast area in the mornings ONLY complaint...housekeeping takes over the already slow elevators around 9-9:15 am so best to get back to room before or after that. Only one elevator and it can be a long wait. Overall..we and our friends were more than pleased with the hotel and its location...less than 2 blocks (5mins) to Times Square.
Bodde her 3 netter i januar 2024
Svar fra Customer Service den 24. jan. 2024
Kevin, we are delighted to know that you appreciated the design of our rooms at TownePlace Suites by Marriott New York Manhattan/Times Square, along with the clean bathroom and the valued inclusion of breakfast. It's also wonderful to hear that you found our colleagues courteous and helpful.Regarding your feedback about the elevators during housekeeping hours, it is appreciated and noted. We continuously try to improve the scheduling to facilitate better guest movement. It’s also great to hear about how much you and your friends enjoyed our prime location near Times Square.We eagerly anticipate your, and your friends, return visit in the future.

10/10 – Utmerket

Issa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 23. jan. 2024
Issa, thank you for your high rating! It sounds like your stay at TownePlace Suites by Marriott New York Manhattan/Times Square met your expectations. We can't wait to have you with us again, to provide the same level of service and satisfaction.

8/10 – Bra

Alfred og Raleigh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Small room with little space between bed and closet!
Bodde her 2 netter i januar 2024
Svar fra Customer Service den 23. jan. 2024
Alfred, thank you for taking the time to share your thoughts. We note your observation regarding the compact nature of the room. This is a common aspect of city-center hotels like TownePlace Suites by Marriott New York Manhattan/Times Square, which tend to optimize spaces given the premium on real estate in such vibrant locations. We do hope that the room provided a comfortable place for you to rest and recharge amidst your NYC adventures. We appreciate your feedback and look forward to welcoming you again.

10/10 – Utmerket

Mariana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Customer Service den 23. jan. 2024
Mariana, thank you for choosing TownePlace Suites by Marriott New York Manhattan/Times Square. We're thrilled to know your stay was enjoyable. Our team members look forward to hosting you again in the future.

10/10 – Utmerket

Mayla

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Customer Service den 22. jan. 2024
Thank you for the wonderful rating, Mayla!We're thrilled to see how much you enjoyed staying at TownePlace Suites by Marriott New York Manhattan/Times Square. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 – Utmerket

Ale

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i januar 2024
Svar fra Customer Service den 22. jan. 2024
Thanks for the fantastic rating, Ale!It's outstanding we could exceed your expectations during your stay at TownePlace Suites by Marriott New York Manhattan/Times Square. We're all looking forward to your next stay with us.

10/10 – Utmerket

Nicole

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 21. jan. 2024
Thank you for sharing, Nicole!At TownePlace Suites by Marriott New York Manhattan/Times Square, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
I didn’t expect a huge spacious room due to its location in time square. However, it was nice, clean and cozy for me. Great customer service experience.
Bodde her 2 netter i januar 2024
Svar fra Customer Service den 21. jan. 2024
It pleases us to hear that you appreciated the comfort and cleanliness of your room at TownePlace Suites by Marriott New York Manhattan/Times Square. We're also glad our team members contributed to your positive experience. Thank you for choosing us, and we hope to welcome you back in the future.

10/10 – Utmerket

Zakaria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Séjour idéal hotel très propre personnel accueillant un grand merci à Maria du service petit déjeuner et Mr le haïtien ( je ne sais pas son prénom )
Bodde her 3 netter i januar 2024
Svar fra Customer Service den 20. jan. 2024
Zakaria, TownePlace Suites by Marriott New York Manhattan/Times Square apprécie vos merveilleux commentaires. C'est réconfortant d'apprendre que vous avez passé un séjour idéal et que vous avez trouvé l'emplacement impeccable ainsi que le service des membres de l'équipe accueillant. Des remerciements particuliers seront transmis à Maria du service petit-déjeuner et à notre dévouée collègue haïtienne. Nous sommes sincèrement reconnaissants de votre reconnaissance pour leur travail acharné. Dans l'attente de votre prochain séjour chez nous.

10/10 – Utmerket

Cesar

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was good,
Bodde her 2 netter i januar 2024
Svar fra Customer Service den 18. jan. 2024
Cesar, we're delighted to learn you found everything to your liking during your stay at the TownePlace Suites by Marriott New York Manhattan/Times Square. Providing memorable experiences is a key focus for our team members. We look forward to hosting you again in the future.

8/10 – Bra

Augusto

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only thing I can say that is somewhat annoying are the people who forcefully slam the door to their room at any time. (This happens with rooms that are near the emergency doors.)
Bodde her 4 netter i januar 2024
Svar fra Customer Service den 19. jan. 2024
Augusto, thank you for taking the time to leave a review. We're pleased that your overall experience at TownePlace Suites by Marriott New York Manhattan/Times Square was positive. We do understand how disturbances like doors shutting loudly can cause slight inconvenience. While we try to create as serene an environment as possible, sometimes events beyond our control may occur. We value your feedback immensely and will certainly address this matter to enhance comfort for our guests. We look forward to welcoming you back in the future.

10/10 – Utmerket

Akiisha

Bodde her 1 natt i januar 2024
Svar fra Customer Service den 17. jan. 2024
Thank you for the amazing rating, Akiisha!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at TownePlace Suites by Marriott New York Manhattan/Times Square soon!Thanks again for leaving your feedback!