Suite, 1 queensize-seng, balkong, hjørnerom (Gotham) | Balkong

Anmeldelser av The William Vale

5 out of 5
The William Vale
111 North 12th Street, Brooklyn, NY

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 639 av totalt 1006 anmeldelser." "
Rangering på 8 − Bra. 167 av totalt 1006 anmeldelser." "
Rangering på 6 − Grei. 87 av totalt 1006 anmeldelser." "
Rangering på 4 − Dårlig. 55 av totalt 1006 anmeldelser." "
Rangering på 2 − Forferdelig. 58 av totalt 1006 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ommund

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 4 netter i april 2024
Svar fra General Manager den 16. apr. 2024
Ommund,It's fantastic to hear you had a five-star stay at The William Vale. Your satisfaction is our top priority, and we can't wait to provide you with another exceptional experience during your future visits.Sincerely,Joe SantoreManaging DirectorThe William Vale

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint Hotel, men noen skuffelser.
Hotellet fremstår som ett flott hotel, men ikke Femstjerners. Flott rom med strålende utsikt over Manhatten/East River. Flott utendørsbasseng, men betaling for solsenger. Frokost serveres på hotellrommet og ikke i en Restaurant! - håpløst Varierende service og pris for dyrt i henhold til andre hotell. Brooklyn en spennende bydel og enkelt å reise inn til Manhatten med Metroen
Bodde her 8 netter i august 2022

10/10 – Utmerket

Christoffer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Simply the best... Better than all the rest ♪♪♪
This hotel might look like an architectural disaster from the outside, it is one of the finest hotels I've ever stayed in. The main reason for this is the remarkable service provided with staff from arrival to departure, but also the amazing facilities they provide. Food and drink options are also at an extremely high level and from my experience rare in a hotel environment. This in addition to the best view of New York's skyline (period), makes this the ultimate NYC hotel for anyone who wants to stay in the best hotel, in the best area, with the best view.
Bodde her 1 natt i november 2019
Svar fra Chester James den 13. des. 2019
Dear Christoffer, On behalf of the entire The William Vale team, we sincerely appreciate your kind words! Thank you for sharing all the fantastic experiences you had during your stay. I do agree the property has a distinctive presence! We are happy to hear that you enjoyed the design of the property as well as the beautiful views from your room. But more than anything we are happy to hear that our staff provided you with their best. We really hope to have you back for another memorable time! Best, Chester James Front Office Manager

4/10 – Dårlig

Thomas

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
The overwhelming majority of complementary pool seats are in the terrace area which is not really at the pool and is in perpetual shade. That this was not made clear on the website ruined my anniversary celebration. Also, much of the rooftop restaurant's "indoor" seating is really outdoors, as the glass walls separating the two can be opened. This is good for days/nights when the weather is pleasant. But on a cooler night, this makes for very uncomfortable dining, as I experienced. Also helped ruin my anniversary celebration. And all of that came after the restaurant had initially cancelled my reservation without explanation the morning of my arrival. Just a nightmare experience.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 27. mai 2024
Dear Thomas,Please accept our sincere apologies for the shortcomings you encountered during your anniversary stay. The unexpected reservation cancellation, shaded poolside seating, and chilly rooftop experience must have significantly impacted your celebration. We understand your frustration and will review how to better communicate these details to our guests. Thank you for taking the time to provide your review and we hope we have the opportunity in the future to provide you with the stay you expected. Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Utmerket

Michaela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome place, awesome views! Get the gotham views. Le Labo products in room as well :) Very clean hotel and service was awesome.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 27. mai 2024
Dear Michaela,Thank you for visiting The William Vale. We are delighted you enjoyed our spotless property, delightful service, and well-appointed accommodations. It was our pleasure to have you as our guest, and we hope to welcome you back again anytime for another wonderful experience. Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Utmerket

Rita og Laguna Niguel

Likte: Renhold
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Gennadiy

Likte: Personale og service og overnattingsstedets bygg og tilstand
All great
Bodde her 3 netter i mai 2024
Svar fra General Manager den 21. mai 2024
Dear Gennadiy,Thank you for your perfect rating! It was such a pleasure having you as our guest recently, and we are delighted you thoroughly enjoyed your stay. We hope to welcome you back to The William Vale again soon!Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Utmerket

Heather

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jose

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No complaints about this One at all. Amazing place. All the way from the valet parking to the lobby staff room service they were all very professional and went above and beyond to make sure we felt welcomed and satisfied. Thank you.
Svar fra General Manager den 13. mai 2024
Jose,It was a pleasure to have you as our guest at The William Vale, and we thank you for your glowing review. Our team aims to provide world-class service to each and every one of our guests, and we're happy to hear we succeeded with you. We look forward to welcoming you back soon for another five-star stay. Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Utmerket

farah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing service, the views to dying for it!!!!
Bodde her 2 netter i mai 2024
Svar fra General Manager den 13. mai 2024
Farah,From our team's amazing service to our incredible views, we're so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating, and we hope to see you again soon at The William Vale. Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Utmerket

Benjamin

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Elizabeth

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel
Bodde her 1 natt i mai 2024
Svar fra General Manager den 8. mai 2024
Dear Elizabeth,Thank you for choosing The William Vale for your recent stay! We're thrilled we could provide a memorable experience for you. It would be our pleasure to welcome you back anytime.Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Utmerket

Janelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, well stocked, soft clean beds, luxurious body care, wonderful views of the city. Amazing!
Bodde her 1 natt i mai 2024
Svar fra General Manager den 8. mai 2024
Dear Janelle,It was truly a pleasure to welcome you to The William Vale during your recent visit. We're thrilled to hear you had such an enjoyable experience, and that you appreciated our clean, comfortable, and fully equipped accommodations, as well as the beautiful city views. Thank you so much for sharing your kind comments, and we hope to have the opportunity to host your next visit to the area.Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Utmerket

Daliana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Joan og Somerville

Bodde her 1 natt i mai 2024

10/10 – Utmerket

roi

Bodde her 1 natt i april 2024

10/10 – Utmerket

Olumuyiwa

Bodde her 1 natt i april 2024

10/10 – Utmerket

Marrice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
loved the hotel.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 26. apr. 2024
Marrice,Thank you for the kind review of The William Vale! It's great to hear we had the right recipe for such a wonderful stay. We look forward to having you join us again soon!Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Utmerket

Edwin

Bodde her 3 netter i april 2024

10/10 – Utmerket

Lyndsay

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Jim og Carmel

Bodde her 1 natt i april 2024

10/10 – Utmerket

Anchisa

Bodde her 1 natt i april 2024

10/10 – Utmerket

Mitchell

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great rooms gotham balcony amazing view
Bodde her 2 netter i mars 2024
Svar fra General Manager den 16. apr. 2024
Dear Mitchell,Thank you for all of your kind comments and for choosing to stay with us at The William Vale. We are so happy to hear that you thoroughly enjoyed our picturesque views, as well as our clean and comfortable accommodations. It was a pleasure having you join us, and we look forward to your next visit! Sincerely, Joe SantoreManaging DirectorThe William Vale

10/10 – Utmerket

Katrina

Reiste med partner
While we regrettably had to cancel our stay, we were impressed by the exceptional customer service provided by the staff. Our travel plans were disrupted by adverse weather conditions, including a windstorm that prevented our plane from landing followed by an earthquake in New York that led to airport closures. Despite these unforeseen circumstances beyond their control, the team at William Vale ensured our well-being and comfort. We eagerly anticipate the opportunity to experience a stay at William Vale during our next visit to NYC!
Bodde her 2 netter i april 2024
Svar fra General Manager den 12. apr. 2024
Katrina,Thank you for taking the time to leave a review of The William Vale. While we are sorry to hear you had to cancel your stay, we are so pleased to know you enjoyed the warm hospitality from our hard-working team, and we eagerly await your future visit!Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Utmerket

Menachem Mendel

Bodde her 3 netter i april 2024

10/10 – Utmerket

Ross

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The beauty of the view the hotel is very well kept but you can get lost in the view
Bodde her 1 natt i april 2024
Svar fra General Manager den 8. apr. 2024
Dear Ross,Thank you so much for choosing to stay with us at The William Vale. Impressing every guest with a wonderful experience is our top priority, and we're delighted you enjoyed your visit. It's great to read you were able to take advantage of our beautiful views! The pleasure was truly ours, and we hope you'll choose to visit us again soon.Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Utmerket

Deepak

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

4/10 – Dårlig

Daniel

Likte: Overnattingsstedets bygg og tilstand
Staff was less than energetic and room was terrible with noise from elevator shaft
Bodde her 1 natt i april 2024
Svar fra General Manager den 8. apr. 2024
Daniel,Thank you for choosing to stay with us during your recent trip. Impressing every guest with our exceptional service is always a top priority, and we offer our sincere apologies if you received anything short of this. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be promptly addressed. Also, we're very sorry for any disturbance you experienced in your room. We appreciate your feedback and wish you safe travels ahead.Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 – Utmerket

Nancy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Laura

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable hotel, clean and safe
Bodde her 3 netter i mars 2024
Svar fra General Manager den 4. apr. 2024
Laura,Thank you for choosing The William Vale and for sharing your lovely five-star review. We are delighted our clean, comfortable accommodations, and safe environment impressed you. Your feedback is appreciated, and we look forward to welcoming you back for another memorable visit.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Utmerket

Dominik

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
everything was great!
Bodde her 5 netter i mars 2024
Svar fra General Manager den 4. apr. 2024
Dominik,Thank you for sharing your experience at The William Vale. Your satisfaction is our top priority, and we're delighted you had a five-star stay. We look forward to welcoming you back soon.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Utmerket

Nina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Gorgeous space, loved the spa and rooftop bar
Bodde her 1 natt i mars 2024
Svar fra General Manager den 1. apr. 2024
Nina,Being a part of your wonderful stay is the greatest compliment, and we are delighted to hear that you enjoyed your time at The William Vale. It's great to know you were impressed with our wonderful spa and rooftop bar. Please come back soon for another memorable five-star experience.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Utmerket

Kaze

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful quick gateway. Amazing stay thanks to the lovely concierge, Sara, who helped with accomodating all the reservations I needed for their restaurant Leuca, and their rooftop bar Westlight.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 1. apr. 2024
Dear Kaze,It was wonderful having you join us recently. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that Sara exceeded your expectations. We will be sure to pass your compliments along to her. Thank you for also mentioning Leuca and Westlight! Take care, and know we would be thrilled to welcome you back to The William Vale anytime your plans bring you this way.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

8/10 – Bra

Cheyenne

Likte: Renhold
Really good experience
Bodde her 1 natt i mars 2024
Svar fra General Manager den 1. apr. 2024
Dear Cheyenne,Thank you for your review! It was such a pleasure to welcome you to The William Vale, and we're delighted you had an enjoyable stay. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Utmerket

Juan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great decor. Great food. Comfortable beds . 5 stars
Bodde her 2 netter i mars 2024
Svar fra General Manager den 1. apr. 2024
Dear Juan,Thank you for your recent stay at The William Vale. On behalf of our team, we appreciate your recent feedback and taking the time to share your thoughts. Receiving recognition for phenomenal service is always appreciated. We are glad you found your accommodations to be clean and comfortable. I will pass on your compliments to the dining staff! We look forward to hosting you again.Peter Ybarra. Hotel ManagerThe William Vale

2/10 – Forferdelig

Steven

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loudest hotel I have ever stayed in
Bodde her 2 netter i mars 2024
Svar fra General Manager den 27. mars 2024
Dear Steven,Thank you for sharing your experience with us. We understand that noise levels can impact a guest's experience, and we're disappointed to learn that your stay was not up to expectations. Rest assured, our team is constantly working to ensure a peaceful environment for all our guests, and we're committed to providing a more tranquil experience during your next stay.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Utmerket

Daniel

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024

10/10 – Utmerket

John og Brooklyn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best hospitality in the game!
Bodde her 1 natt i mars 2024
Svar fra General Manager den 19. mars 2024
John,Thank you so much for the high rating. We're so happy to know that our team's friendly service left a positive impression on you and that you had a great time with us overall. It would be a pleasure to host you again soon, so hurry back. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Utmerket

Kelly

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close walk to dining, bars and the subway. Staff were fantastic!
Bodde her 4 netter i mars 2024
Svar fra General Manager den 19. mars 2024
Kelly,It was a pleasure hosting you at The William Vale! We're glad our convenient location and friendly staff impressed you, and we look forward to seeing you again soon.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

2/10 – Forferdelig

dominique og mill valley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I am very upset this was supposed to Be a VIP PERKS PROPERTY
Bodde her 1 natt i mars 2024
Svar fra General Manager den 18. mars 2024
Dominique,We appreciate you sharing your thoughts. It's unfortunate you were disappointed with certain aspects of your stay. We encourage you to provide additional details, as we are always open to suggestions and feedback. Our dedicated team will remain focused on creating memorable experiences with our guests, and we hope to have a chance to change your perceptions. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Utmerket

Jennifer

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Valaine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
gem of a hotel. friendly service, nice amenities, and beautiful views
Bodde her 1 natt i mars 2024
Svar fra General Manager den 15. mars 2024
Dear Valaine,Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. It thrills us to know that our team members, amenities, and views made a positive impact on your stay with us. Having you as a guest was a pleasure, and we look forward to welcoming you back for another great stay. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

6/10 – Grei

Viviana

Likte: Fasiliteter
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Derek

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel! Valet parking is expensive.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 12. mars 2024
Derek,Thank you for your feedback! We're pleased to hear that you found our hotel to be nice. We also understand your concern about the cost of valet parking and will certainly take it into consideration. We hope you'll give us another opportunity to exceed your expectations.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Utmerket

Judith

Likte: Fasiliteter
Special appreciation to Yasmin on front desk for assisting me with a problem with my phone really special. Also to your door attendant Edwin very polite and efficient.
Bodde her 5 netter i februar 2024
Svar fra General Manager den 12. mars 2024
Dear Judith,Thank you for choosing The William Vale! The foundation of every wonderful experience here is our incredible service team, and we look forward to sharing your praises with Yasmin and Edwin, especially. We look forward to the pleasure of serving you again in the future!Sincerely,Peter Ybarra Hotel ManagerThe William Vale

2/10 – Forferdelig

Ravindra

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Hotel brochure listed as breakfast starts at 07:00 AM. On 7th March at 7:30AM I went to lobby and asked management. They said breakfast starts at 8AM. I was too much hungry and I was going to work. I went to work without breakfast. I was completely disappointed with this.
Bodde her 2 netter i mars 2024
Svar fra General Manager den 12. mars 2024
Ravindra,Thank you for bringing this to our attention. We apologize for your experience regarding the breakfast timing discrepancy. Ensuring our guests are well taken care of is our priority, and we apologize for any inconvenience caused. Your feedback will be addressed, and we hope to have the opportunity to provide you with a more satisfying experience in the future.Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Utmerket

Mahmoud

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The quality of the property is excellent
Bodde her 1 natt i mars 2024
Svar fra General Manager den 11. mars 2024
Mahmoud,Thank you for being our guest and for sharing your short, but sweet, review. We are delighted you were impressed with your stay at The William Vale and look forward to welcoming you back for another five-star experience. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 – Utmerket

Shekima

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Kelley

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Jasmine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The attention to detail, our early check in process. The room selection view was perfect and I love Le Labo fragrances so it was nice to be able to use that as I showered daily. Location was great, easy Uber to city and nice walk to L train or busier parts of Williamsburg. We did the Winter Spa and Hot tub which was relaxing. And the cold eucalyptus towels at the gym were amazing!
Bodde her 3 netter i februar 2024
Svar fra General Manager den 29. feb. 2024
Jasmine,From our amazing location to our wonderful views, we're delighted to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating, and we hope to see you again soon. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale