This hotel might look like an architectural disaster from the outside, it is one of the finest hotels I've ever stayed in. The main reason for this is the remarkable service provided with staff from arrival to departure, but also the amazing facilities they provide. Food and drink options are also at an extremely high level and from my experience rare in a hotel environment. This in addition to the best view of New York's skyline (period), makes this the ultimate NYC hotel for anyone who wants to stay in the best hotel, in the best area, with the best view.