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Anmeldelser av The William powered by Sonder

4 out of 5
The William powered by Sonder
24 E 39th St, New York, NY

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 111 av totalt 190 anmeldelser." "
Rangering på 8 − Bra. 51 av totalt 190 anmeldelser." "
Rangering på 6 − Grei. 14 av totalt 190 anmeldelser." "
Rangering på 4 − Dårlig. 7 av totalt 190 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 190 anmeldelser." "

9,4/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Mary

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Lisa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the William! Staff was very cool and helpful. We loved the Raines Law room bar - great vibe and excellent cocktails. The hotel rooms are huge by NYC standards, and we were 20 minutes from anywhere we wanted to go. We will be back!
Bodde her 4 netter i januar 2024

10/10 – Utmerket

Elena

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is a very nice place to stay at. Definitely next time will stay there again
Bodde her 4 netter i januar 2024

10/10 – Utmerket

Susana

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Eric J og houston

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was great. I strongly suggest getting the kitchenette. We were able to cook and relax. Tv didn’t work in one room but we didn’t watch enough anyway. Bar downstairs and the bar further downstairs seemed cool but we didn’t go. If you go stay here tell them I said hello!
Bodde her 5 netter i desember 2023

10/10 – Utmerket

Julie

Bodde her 3 netter i desember 2023

10/10 – Utmerket

Carolina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Escapada
Un edificio preciso! Muy bien ubicado, con una decoracion de ensueño! Las ahbitaciines muy comodas y con una atencion amable de todo el personal!! Vuelvo mil veces!!
Bodde her 1 natt i desember 2023

10/10 – Utmerket

maria paula

Bodde her 6 netter i november 2023

4/10 – Dårlig

Sarah

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
This was a disappointing stay. I booked a room that was supposed to have a separate dining area and it did not. I was given a basic room that was tiny. The bed took up most of the room. The balcony was a shared balcony and had 1 plastic chair. No hangers in the closet making it virtually unusable. We had to be creative about where we put our things. The bathroom was clearly renovated but the shower only had a half wall making a watery mess every time we showered. Not enough towels available from the hotel too. The room was clean but pretty worn. Not at all what I expected for a 4 star hotel at nearly $400/night.
Bodde her 2 netter i november 2023

10/10 – Utmerket

SYLVIA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed my stay at The Williams a lot. Quiet and clean. Staff very nice as well. First time staying here and will def stay again. Upper floor units are very nice and spacious with balcony and view. Location very convenient to Park Ave as well.

10/10 – Utmerket

Simon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
If you can stay in a room that has a kitchen you can save a lot of money by using the nearby supermarkets and preparing your own meals. Great location.
Bodde her 6 netter i august 2023

8/10 – Bra

OHSUK

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
TV didn't work at all and shower knob either.....
Bodde her 2 netter i juli 2023
Svar fra Sonder den 9. aug. 2023
Hi Ohsuk, thank you for staying with us. We're sorry to hear about the trouble with the TV and the shower. In the future, our support team is available 24/7 and able to help with any issues. We hope to host you again and show you a better experience.

8/10 – Bra

YOSHIHIRO

Bodde her 2 netter i juni 2023

10/10 – Utmerket

Arabella

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
THIS PLACE IS SO WONDERFUL
THIS WAS ABSOLUTELY AMAZING GREAT STAFF GREAT LOCATION AWESOME ROOM BEST IN EVERY WAY
Bodde her 2 netter i mai 2023

8/10 – Bra

Juan

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Sonder the William
The hotel location is extraordinary, a 5 minute walk to Grand Central, and about 15 minute to several major attractions. The neighborhood is nice, and has many shops nearby. The hotel was clean and comfortable, although the rooms are very small as you would expect in New York. One thing I didn't like is that cleaning services were not included. The bar at the hotel seems to be very popular amongst locals, and it was always busy.
Bodde her 8 netter i april 2023

6/10 – Grei

Thomas M

Reiste med familie
The location was great. It’s near everything. The outside hotel area had planters with plants missing from having recently been pulled out. The plants and their mulch were scattered across the sidewalk creating debris and muck. It was thete before we arrived and not cleaned up until the middle of our third day. The stairs to hotel were very steep, high, and uneven…bordering on dangerous. Must be strong and agile to lift your luggage up… no available street level accessibility. Upon entering, while likely an impressive building, the halls were very dark and the beautiful side rooms (parlors) were essentially hidden and seemed inaccessible. there were two locked hall entrance doors to out floor “A” and “B”. “B” locked as intended. “A” did not. The latch was slightly off so that even though the handle was in a locked position, the door could be easily pushed open. Hall and room locks are opened with a 9 digit code, which was a good idea. However, lighting was so poor it was hard to see the face of the lock and therefore often took multiple attempts to open. The bedroom was large and comfortable. Had double beds, could have easily fit queens. Kitchen was well equipped, possibly over equipped, except no microwave. Bathrooms were short towels, but staff quickly corrected that. Staff was pleasant and helpful when needed, but as intended scarce. The bar required reservations even for hotel guests. Despite a restaurant in the lower level, there was no room service.
Bodde her 4 netter i mars 2023

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Boutique Hotel, close to Grand Central
Overall a nice place. Friendly and well located on Manhattan. I had a very clean, spacious and quiet room with a small kitchen area. The bathroom had everything you would need, big shower. The bed was comfortable and the linen of nice quality. My only complaint is that the room didn't have a work area. The very friendly and service minded manager, promised she would look into it for other guests.
Bodde her 7 netter i februar 2023

8/10 – Bra

Nicole

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice property and location. The staff were very friendly and helpful.
Bodde her 3 netter i august 2022

8/10 – Bra

Paul

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juli 2022

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold og personale og service
My room faced 39th avenue and was very noisy! You could hear every little (amd major) sound outside. They need to provide earplugs! Lobby was to dark for my taste.
Bodde her 1 natt i juli 2022

8/10 – Bra

Ksenija

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Great location, lovely quirky building, spacious room. Staff could be more friendly tho.
Bodde her 2 netter i juli 2022

2/10 – Forferdelig

John og Portsmouth

Likte ikke: Personale og service og fasiliteter
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Kristina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
location !!
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Veronika

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super
Loved my stay and would stay again when traveling to NYC
Bodde her 2 netter i juni 2022

8/10 – Bra

Susan

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good little hotel close to 5th Ave, Grand Central, Theater Dist, Penn Station. Rooms are small but unless you have super big bucks, that’s the norm in NYC. Design is good for small space. Good closet with security safe. Bathroom is adequate, towels are good, bed is good. Would suggest offering a magnifying mirror for women guests. Hard enough to put on makeup in that small space but w/o better mirror, not good. Also add another 1/4 panel to the showers. You simply cannot shower w/o getting water everywhere. Nice sized refrigerator, coffee set up. Only real complaint was the unavailability of staff on Sat nite. Waited 30 minutes and he was nowhere to be found. I do know that mgr was called and I also spoke to her before checkout. Hopefully, this was an unusual incident. Nobody wants to wait that long to have an issue addressed. It is also inconvenient to have to stop by the desk every day to have your room key updated. Some employees don’t even seem to know that is the process. That actually was the crux of my issue with the absent employee as I was locked out of my room. It would have been helpful to have known that. Had I been informed, the incident would not have even occurred.
Bodde her 4 netter i juni 2022

2/10 – Forferdelig

Erin

Reiste med familie
Likte ikke: Personale og service og fasiliteter
Apparently The William doesn't like customers that come from third-party sites and will treat you differently because of it. My mom and I stayed here over Memorial Day Weekend, checking in just 15 minutes after the designated check-in time and were met with a frown and "I was going to cancel, but I didn't want to do that to you." After asking for more information and being confused, the woman at the front desk told us that the room we HAD booked was not available and our "only option" was to sleep in a full-sized bed when we had paid for a queen room. When we pressed her, she said "we had to prioritize paying customers who didn't come from a third-party site" as the hotel had been overbooked. Instead of placing the blame on their reservations manager, she placed the blame on us. She mentioned a specific guest by NAME and said "Mr. (Name) had already booked the room and PAID us." Making it seem as if we hadn't paid, despite me having a booking confirmation, follow up emails from the hotel, and the money taken out of my bank account. She treated us differently because we had booked from Travelocity and acted as if we scammed our way into the hotel. When I told her we would not accept a full sized bed and expected the accommodations we had paid for, I was met with more aggression and pettiness. After arguing, they finally "bumped" this other guest and gave us the room we had booked, constantly reminding us that "we had bumped someone else" from the room. Do not stay here.
Bodde her 2 netter i mai 2022

10/10 – Utmerket

Debra L

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel has a great ambiance, with the beautiful lounge reminiscent of a historic home. My guest room was very comfortable and spacious for a New York hotel. I would definitely stay here again
Bodde her 1 natt i mai 2022

6/10 – Grei

Emily

Bodde her 1 natt i mai 2022

8/10 – Bra

Richard

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Boutique
Bodde her 1 natt i april 2022

8/10 – Bra

LaToya

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was beyond helpful.
Bodde her 2 netter i mars 2022

8/10 – Bra

Reesa

Bodde her 5 netter i mars 2022

8/10 – Bra

Amy

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2022

10/10 – Utmerket

Vincent og Rochester

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Unique boutique hotel in pristine location. Friendly staff, stunning interior design, and spacious suites. Will most definitely be back! Need to try the Speakeasy on the lower level next time!
Bodde her 1 natt i februar 2022

8/10 – Bra

Gwen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2021

10/10 – Utmerket

Leslie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2022

4/10 – Dårlig

Kathleen

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The room was stylish, clean and well-lit.There was a high, piercing sound throughout the night which kept me awake. I couldn't tell where it was coming from. I finally stuffed wet Kleenex in my ears and went to sleep. I left my own robe at home because a robe was listed as an amenity. Nowhere to be found. The location was perfect for a meeting I had across the street the next morning.
Bodde her 1 natt i januar 2022

8/10 – Bra

UnYung

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2021

10/10 – Utmerket

Cesar og Bridgeport

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El personal amable, las instalaciones limpias, bien ubicado.
Bodde her 1 natt i desember 2021

10/10 – Utmerket

Bernadette

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Would come here again anytime!
Bodde her 2 netter i desember 2021

10/10 – Utmerket

Lynda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property conveniently located, staff friendly and knowledgeable, area safe and quiet.
Bodde her 2 netter i desember 2021

10/10 – Utmerket

Alyssa

Bodde her 1 natt i desember 2021

8/10 – Bra

Joy

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I have stayed at the William before and return again. My only comment is that the William has fake creamer in the room for guests when they also have a fancy Nespresso maker. It would be great to have some regular milk or cream available. I asked at the front desk after 10 at night and the person there was rather short with me and told me to go find a convenient store. Every other person at the front desk was lovely, though.
Bodde her 1 natt i desember 2021

10/10 – Utmerket

Vahid

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were friendly and helpful. The room and shower/bathroom were clean. We enjoyed our stay.
Bodde her 2 netter i desember 2021

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
A bit disappointed
The hotel room was a bit dusty- made me stuffy from all of the dust, the carbon monoxide alarm went off randomly, and room service enters your room even with the do not disturb sign on the door.
Bodde her 2 netter i desember 2021

10/10 – Utmerket

Amber

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2021

10/10 – Utmerket

Kerstin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy access to Grand Central; well appointed/functional room; pretty terrace
Bodde her 1 natt i desember 2021

10/10 – Utmerket

Patricia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2021

8/10 – Bra

Monica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
No carpet, floors in room were not carpeted and were clean. Hotel provided flip flops.
Bodde her 6 netter i november 2021

4/10 – Dårlig

Patricia

Forretningsreisende
Likte: Renhold
Likte ikke: Fasiliteter
It was not spacious at all. People were always gathered at the entrance because of the bar in the property and disrespectful of guests.
Bodde her 2 netter i desember 2021

8/10 – Bra

Jenna

Forretningsreisende
Likte: Renhold
Room was lovely, clean and big, the biggest I’ve had during my stays in NYC! Kitchenette was ok, missing cutlery, only a hob (that took forever to boil a pan of water) and a microwave so limited possibilities and no room service (I took the room for work, may not be such an issue if you’re staying for pleasure). Comfy bed but street noise kept me up most nights.
Bodde her 4 netter i november 2021