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Anmeldelser av The Muse New York

3.5 out of 5
The Muse New York
130 W 46th St, New York, NY

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 721 av totalt 1068 anmeldelser." "
Rangering på 8 − Bra. 229 av totalt 1068 anmeldelser." "
Rangering på 6 − Grei. 78 av totalt 1068 anmeldelser." "
Rangering på 4 − Dårlig. 25 av totalt 1068 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 1068 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

8,0/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Catherine

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was great and helpful. They can’t control the outside noise
Bodde her 2 netter i mai 2024
Svar fra Cristian den 26. mai 2024
Thank you for your feedback!

10/10 – Utmerket

Terrence Duncan og Edinburgh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024
Svar fra Cristian den 26. mai 2024
Thank you for your feedback!

10/10 – Utmerket

Steven

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i mai 2024
Svar fra Cristian den 25. mai 2024
Thank you for your feedback!

10/10 – Utmerket

LaQuita og West Sacramento

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location is great! Just a 20min subway ride to Harlem, SoHo, and Brooklyn. The hotel and the staff were absolutely wonderful! Shootout to Valerie for her exceptional customer service skills and charm. Daniel takes the best pictures 📸
Bodde her 5 netter i mai 2024
Svar fra Cristian den 25. mai 2024
Thank you for your feedback and choosing us!

8/10 – Bra

Kelly

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Wish there was dining options within the hotel. Room very noisy with air on.
Bodde her 2 netter i mai 2024
Svar fra Cristian den 22. mai 2024
Thank you for your feedback!

10/10 – Utmerket

Sandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved The Muse! So convenient
Bodde her 4 netter i mai 2024
Svar fra Joseph & the Muse team den 21. mai 2024
Thank you for your review! We are happy you enjoyed your stay and hope to see you back soon!

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Joseph & the Muse team den 20. mai 2024
Thank you for your review :) We hope to see you back soon!

10/10 – Utmerket

Angie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic location - close to theatres, restaurants and half a block from Times Square (the part where the seating is) - so the area is hopping! This is a boutique hotel (not too many guests) with the most amazing showers (great water pressure!), free coffee/tea and refillable water station (no need to buy water)! Room was fantastic - we had the Executive double queen room - very spacious. Staff was wonderful - we will definitely go back!
Bodde her 3 netter i mai 2024
Svar fra Joseph & the Muse team den 15. mai 2024
Thank you for your great feedback! We hope to see you back soon:)

4/10 – Dårlig

Mobashir

Reiste med familie og små barn
Likte: Fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The night we arrived there was no water in the hotel from 10 pm until 6 am. Poor customer service.
Bodde her 2 netter i mai 2024
Svar fra Joseph & the Muse team den 13. mai 2024
We apologize for the challenges faced during your stay, we will use your feedback to help improve our operations.

10/10 – Utmerket

Mwewa

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Eclectic decor. Comfortable rooms. Very clean.
Bodde her 1 natt i mai 2024
Svar fra Mike den 13. mai 2024
Thank you for staying at the Muse. We appreciate your review

6/10 – Grei

Barbara

Reiste med en gruppe
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property has changed ownership from the Kimpton Group. Unfortunate since the standard has dropped significantly. The front desk staff, especially the young woman needs training and an attitude change. She was totally unhelpful. Restaurant has apparently been closed since pandemic. When asked were to go for breakfast, no help. This used to be a wonderful hotel. The lighting in the bedrooms and bathrooms almost non existent. I asked for a tub and got a shower.
Bodde her 2 netter i mai 2024
Svar fra Mike den 13. mai 2024
Thank you for your feedback, I apologize for the inconvenience. We will address the staff issue. Thank you for staying with us.

10/10 – Utmerket

Laura

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice room and newly renovated. Good location. Hotel could offer more amenities.
Bodde her 1 natt i mai 2024
Svar fra Cristian den 12. mai 2024
Thank you for the review and choosing us!

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Modern, clean and convenient
Bodde her 1 natt i mai 2024
Svar fra The Muse hotel team den 20. mai 2024
We hope to see you back soon!

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay!
Bodde her 1 natt i mai 2024
Svar fra Mike den 11. mai 2024
Thank you for the great review. We appreciate you staying with us.

10/10 – Utmerket

Mingjie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024
Svar fra Cristian den 10. mai 2024
Thank your for staying with us and choosing our hotel!

8/10 – Bra

Julia Howard og Archdale

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the location of this hotel because we were less than one block away from Times Square if we walked left out of the front door and two blocks from 5th Avenue if we turned right. There is lots to do and see in either direction. Be mindful that there is no restaurant on site nor room service. This was not a major drawback since we were so close to many other places, but would have been a nice convenience at times. We had a minor snag when we checked in that was quickly resolved by moving us to a different room. Our first room appeared to be in the middle of a repair as there was no mirror in the bathroom. Other than that, we had no issues.
Bodde her 3 netter i april 2024
Svar fra Cristian den 10. mai 2024
Thank you for your feedback and staying with us!

8/10 – Bra

gineva og Alexandria

Reiste med partner, Forretningsreisende
A bargain for the price however be aware there is no bar nor restaurant nor coffee in the rooms. We asked for a coffee machine and they were very nice about bringing us one..
Bodde her 1 natt i mai 2024
Svar fra Joseph & the Muse team den 7. mai 2024
Thank you for your review! We hope to see you back soon when our restaurant is up and running.

8/10 – Bra

Louis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra The Muse hotel team den 6. mai 2024
Thank you for your review! We hope to see you back soon.

8/10 – Bra

Terrance

Bodde her 1 natt i mai 2024
Svar fra Mike den 25. mai 2024
Thank you for staying at the Muse. We appreciate your feedback.

10/10 – Utmerket

OGAWA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Mike den 4. mai 2024
Hello Ogawa, thank you for staying at the Muse. We appreciate your review.

10/10 – Utmerket

Matthew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Right on top of Times Square and surrounding attractions and restaurants. Perfect placement, affordable and comfortable.
Bodde her 3 netter i april 2024
Svar fra Mike den 2. mai 2024
Thank you for staying at the Muse. We appreciate your review.

10/10 – Utmerket

Jen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This property is steps away from Timesquare. Walkind distance to several restaurants and pubs. Walking distance to subways, shopping etc..A very nice hotel in general. All the staff was wonderful. (It woukd be nice to have coffee in room but it is available for free, in the lobby area)
Bodde her 5 netter i april 2024
Svar fra The Muse hotel team den 30. apr. 2024
Thank you for your kind feedback. We are happy you enjoyed your stay and hope to see you back soon!

10/10 – Utmerket

Camilo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, at a great location. This one delivers on value. Tony at the evening desk was a great host and kind
Bodde her 3 netter i april 2024
Svar fra Mike den 29. apr. 2024
Thank you for staying at the Muse Hotel. We appreciate your review.

8/10 – Bra

Lisa

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Only 1 USB plug in the room it did not work - they did have someone come to my room and rig up a plug at 10pm which was very nice.
Bodde her 1 natt i mars 2024
Svar fra Cristian den 28. apr. 2024
Thank you for your review. This information will be passed on to the appropriate departments.

10/10 – Utmerket

Megan

Reiste med familie
Likte: Fasiliteter
Liked this hotel! Would absolutely stay again!
Bodde her 1 natt i april 2024
Svar fra Mike den 25. apr. 2024
Thank you for staying at the Muse Hotel. We appreciate your review.

10/10 – Utmerket

Eric

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice accommodations. Quiet even though it was so close to Times Square. Well located for walking or transit.
Bodde her 4 netter i april 2024
Svar fra Joseph & the Muse team den 24. apr. 2024
Thank you for your kind review! We are happy you enjoyed your time and hope to see you back soon!

8/10 – Bra

Jill

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
GREAT location! Only one block from Times Square. We were about to walk to SO MUCH! Would have preferred queen beds but the fulls were comfy. No view from our room but we were out and about all day so that didn’t matter. Would definitely stay again.
Bodde her 3 netter i april 2024
Svar fra Cristian den 23. apr. 2024
Thank you so much for your feedback!

10/10 – Utmerket

Ken

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic location close to broadway. Wonderful staff and clean unique rooms.highly recommended.
Bodde her 3 netter i april 2024
Svar fra Cristian den 21. apr. 2024
Thank you for your feedback and staying with us!

10/10 – Utmerket

Himiar

Bodde her 1 natt i februar 2024
Svar fra Mike den 11. mai 2024
Thank you for staying at the Muse. We appreciate the great review.

8/10 – Bra

Selene L

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Realmente muy ubicado si quieres estar en el área de Time Square pero hay ruido de sirenas y bomberos todas las noches
Bodde her 6 netter i april 2024
Svar fra Mike den 21. apr. 2024
Thank you for staying at the Muse. We appreciate your review.

10/10 – Utmerket

Shelly og Seattle

Bodde her 3 netter i april 2024
Svar fra Cristian den 9. mai 2024
Thank you for your feedback!

8/10 – Bra

Robin

Bodde her 1 natt i april 2024
Svar fra Cristian den 9. mai 2024
Thank you for your feedback!

10/10 – Utmerket

Leslye

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Joseph & the Muse team den 18. apr. 2024
Thank you for your review! We hope to see you back soon!

6/10 – Grei

Annie

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Fasiliteter
The hotel needs an update for the price we paid. There was no real curtains. The carpet and the bathroom is outdated. At night time it is very noisy. Like really you will hear it as if your outside. We stayed in a different hotel across this hotel and it wasnt noisy at all. The only good thing was the staff was so friendly. But wouldnt stay here again.
Bodde her 2 netter i april 2024
Svar fra Mike den 18. apr. 2024
Thank you for staying at the Muse Hotel. I hope you can stay with us again. We do apologize for any inconvenience.

10/10 – Utmerket

Brian

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was perfect and very accommodating. Located close to Times Square and in the heart of Hell’s kitchen very pleased with stay, hotel, amenities, and location.
Bodde her 2 netter i april 2024
Svar fra Mike den 17. apr. 2024
Thank you for staying at the Muse Hotel. We appreciate your review. Hope to see you again soon.

6/10 – Grei

Natalia

Reiste med familie og små barn
Likte ikke: Fasiliteter
The best thing about this small hotel is the location. You’re right on a side street near Times Square. The rooms are average size in comparison to most hotels but probably big as far as New York standards. The hotel doesn’t have many amenities, not even coffee but of course you’re surrounded by restaurants and shops. I originally booked this place because I read a review that it’s not in the middle of Times Square so away from the noise. That was incorrect statement. Every night it was a bit hard to sleep with the loud noise coming from outside. Sirens, people shouting, music, cars horns… you name it we hear it. The cleaning crew don’t do a good job. When we arrived there was No hand soap for 2 days, no body wash and the bathroom floors and carpet smelled a bit. It has the smell of wet dog. We ordered DoorDash two days in a row, 2nd day the food was dropped at the front counter and the staff couldn’t even bother to call us to tell us we had a delivery. Overall, my stay was not great or terrible but I wouldn’t stay there again. Traveled with 2 adults and 2 kids.
Bodde her 3 netter i april 2024
Svar fra Mike den 17. apr. 2024
Sorry for the poor experience. I hope you can give us another try so we can show you all the amenities and provide you with a quiet room in Times Square.

10/10 – Utmerket

Albert Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Cristian den 17. apr. 2024
Thank you for your review!

10/10 – Utmerket

Sharon

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My only complaint was the very noisy air conditioner unit, which cycled on and off very loudly all night.
Bodde her 1 natt i april 2024
Svar fra Joseph & the Muse team den 15. apr. 2024
Thank you for your review. We will be sure to have an engineer take a look!

10/10 – Utmerket

Natasa og Munster

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Incredibly spacious, exceedingly clean, with friendly, accommodating staff and comfortable beds, it was the perfect place for our short trip to the city to see Moulin Rouge
Bodde her 1 natt i april 2024
Svar fra Mike den 15. apr. 2024
Thank you for staying at The Muse. We appreciate your review.

10/10 – Utmerket

Jeanne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very convenient in the theatre district, clean, modern and quiet at night. Highly recommend it and will definitely return!
Bodde her 2 netter i april 2024
Svar fra Mike den 15. apr. 2024
Thank you for staying at The Muse. We appreciate your review.

10/10 – Utmerket

Terrie

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra The Muse hotel team den 16. apr. 2024
Thank you for your review! We hope to see you back soon!

10/10 – Utmerket

Tom

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra The Muse hotel team den 16. apr. 2024
Thank you for your review! We hope to see you back soon!

10/10 – Utmerket

Gaynelle

Reiste med familie
Great location! Handy to theatres, Time Square, subways, & Rockefeller Center. Very friendly staff (especially Daniel) and clean rooms with larger bathrooms than most midtown hotels. Very quiet. Definitely will stay there again. Only complaint is towels are getting ragged and it would be nice to have more glasses in the room.
Bodde her 5 netter i april 2024
Svar fra Mike den 15. apr. 2024
Thank you Gaynelle for staying at The Muse. We appreciate your review. We will look into the towels and glasses.

10/10 – Utmerket

quinn

Reiste med familie
What an amazing stay. The bar/restaurant was closed when we were there but that didn’t matter because you are so centrally located. The staff was incredibly friendly and helpful and our room was gorgeous! So much space and when you are Sharing with a teenager that really counts. Also very quiet.
Bodde her 4 netter i april 2024
Svar fra Mike den 15. apr. 2024
Thank you for staying at The Muse. We appreciate your review. Hopefully, when you are back in the City we will open the bar.

10/10 – Utmerket

Dina

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and convenient to the theater district and Times Square. Hotel does not have a shop, restaurant or lounge which would have been nice, but there are many close choices.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Mary

Reiste med familie
Likte: Fasiliteter
Great location near Times Square. The staff were very friendly and helpful.
Bodde her 3 netter i april 2024
Svar fra Joseph & the Muse team den 11. apr. 2024
Thank you for your great review! We hope to see you back soon!

10/10 – Utmerket

Penelope

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location was perfect for all that we wanted to do. Staff were friendly and helpful.
Bodde her 2 netter i april 2024
Svar fra Cristian den 9. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

Denise M

Bodde her 1 natt i april 2024
Svar fra Joseph & the Muse team den 29. apr. 2024
Thank you for your review! We hope to see you back soon!

8/10 – Bra

Sandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy to get everywhere from this location!!
Bodde her 7 netter i mars 2024
Svar fra Joseph & the Muse team den 9. apr. 2024
Thank you for your review! We hope to see you back soon.