2 barer/lounger, takterrassebar og cocktailbar
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Anmeldelser av The Knickerbocker Hotel

5 out of 5
The Knickerbocker Hotel
6 Times Square, New York, NY

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 669 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 171 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 77 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 47 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 38 av totalt 1002 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Eilen

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Errin den 3. nov. 2023
Thank you for staying with us. We appreciate your feedback

8/10 – Bra

Lars

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel in a good location. Some minor issues with the rooms but generally very good. Hotel needs proper curtains to black out the rooms at night as lights from Times Square can be annoying
Bodde her 4 netter i april 2023
Svar fra Jolene Evertse den 6. apr. 2023
Thank you for staying with us! We appreciate the feedback!

10/10 – Utmerket

Morten

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i oktober 2022
Svar fra Jolene Evertse den 31. okt. 2022
Thank you for staying with us. We appreciate the feedback!

10/10 – Utmerket

Toby

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, large bathroom!
Bodde her 4 netter i april 2024
Svar fra Sean M. Sibanda den 15. apr. 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

10/10 – Utmerket

Sandro

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful room and great food at Charlie Palmer on the 4th fl. - I would definitely stay here again. Two areas for improvement: They never pickup at the front desk. Tried 10X. - they should have a doorman to help with the heavy double doors.
Bodde her 1 natt i april 2024
Svar fra Sean M. Sibanda den 15. apr. 2024
We are extremely happy that you were satisfied with your stay. Please consider us again in your future Travel Plans to NYC!

8/10 – Bra

Gagandeep

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The location and sfaff were great. However, the elevators were down 2 of the 4 nights we stayed there. Going up to my room was a handle, after paying so much money to stay there. We had to wait to get walked to our room. Also, there is no ice machine so had to call down to get some. Called 4 times for some ice and still was never received. Location is amazing as well as the amenities. Rooms were big as well
Bodde her 4 netter i mars 2024
Svar fra Sean M. Sibanda den 13. apr. 2024
We are extremely happy that you were satisfied with your stay. Please consider us again in your future Travel Plans to NYC!

10/10 – Utmerket

Kim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, staff couldn’t do more to help. On Times Square so great location
Bodde her 4 netter i april 2024
Svar fra Sean M. Sibanda den 13. apr. 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Utmerket

Séverine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Sean M. Sibanda den 10. apr. 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Utmerket

Adrian

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, and big rooms at a fair price. Nice rooftop bar as well, definitely would revisit.
Bodde her 2 netter i april 2024
Svar fra Sean M. Sibanda den 8. apr. 2024
We are extremely happy that you were satisfied with your stay. Please consider us again in your future Travel Plans to NYC!

8/10 – Bra

Mike

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall stay was very good. Caution when being approached about transportation to the airport. ONLY licensed vehicles are permitted. Always confirm with the driver prior to departure on their rates. We were told one price by the doorman and placed in a vehicle, we were told a higher rate when we reached the airport.
Bodde her 2 netter i april 2024
Svar fra Sean M. Sibanda den 8. apr. 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

2/10 – Forferdelig

Karen

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is severely in need of updating and better maintenance across the property. The elevators are slow, old and one stopped working during our stay with passengers trapped in there. The staff works hard to manage the ongoing issues. I also had no hot water for the first full day on my arrival. It’s a bit of false advertising to have the best hotel in America list so prominently displayed. The location is excellent for theatre district.
Bodde her 2 netter i april 2024
Svar fra Sean M. Sibanda den 8. apr. 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

10/10 – Utmerket

Miguel

Reiste med familie
Great location in the heart of Time Square. The rooftop bar was a nice relaxing experience place to have some drinks with a view.
Bodde her 3 netter i april 2024
Svar fra Sean M. Sibanda den 7. apr. 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Utmerket

DANIELLE

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wish there was coffee fixings in the room!!
Bodde her 2 netter i april 2024
Svar fra Sean M. Sibanda den 7. apr. 2024
Thank you for the feedback! Please accept our sincerest apologies for the inconveniences you have experienced during your stay. Please rest assured that your concerns will be shared with the appropriate departments and our Front Office management team will be reaching out to you shortly.

6/10 – Grei

Charice Y og Saint Peters

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location for Broadway, Times Square, shopping and dining.
Bodde her 4 netter i april 2024
Svar fra Sean M. Sibanda den 6. apr. 2024
Thank you for the feedback! Please accept our sincerest apologies for the inconveniences you have experienced during your stay. Please rest assured that your concerns will be shared with the appropriate departments and our Front Office management team will be reaching out to you shortly.

6/10 – Grei

Alex

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Great spot near Times Square, but there was no working room key for 3 days! The staff were helpful but it was far from a VIP 5* hotel.
Bodde her 7 netter i mars 2024
Svar fra Sean M. Sibanda den 6. apr. 2024
Thank you for the feedback! Please accept our sincerest apologies for the inconveniences you have experienced during your stay. Please rest assured that your concerns will be shared with the appropriate departments and our Front Office management team will be reaching out to you shortly.

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was easily one of my best experiences ever staying in a hotel. The staff was amazing. I got an upgraded room because it was my anniversary, but the room was awesome. View of Times Square and while we were out they turned down the bed, brought us extra towels and chocolates. I highly recommend the Knickerbocker Hotel.
Bodde her 1 natt i mars 2024
Svar fra Sean M. Sibanda den 6. apr. 2024
We are extremely happy that you were satisfied with your stay. Please consider us again in your future Travel Plans to NYC!

4/10 – Dårlig

Ofir

Reiste med familie
Likte ikke: Renhold, personale og service og fasiliteter
The key for the room didn’t work for 3 days. We have to call the workers at the hotel to open the door. It was so annoying.
Bodde her 2 netter i mars 2024
Svar fra Sean M. Sibanda den 2. apr. 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

10/10 – Utmerket

Matthew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel if you want to be in the middle of the hustle and bustle of NYC
Bodde her 4 netter i mars 2024
Svar fra Sean M. Sibanda den 2. apr. 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

6/10 – Grei

Alexander

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
This is absolutely not a Leading Hotel of the World, we are more than surprised how the hotel manages to meet the LQA standards and not fall out of the collection. No emotional check-in process, no addressing by name, no escort to the room. Minimal facilities in the room and only turn-down service from day to day. On departure we were asked if we could store our luggage, this would not be a problem as long as we brought it downstairs. The check-out itself, apart from asking for the room number, was irrelevant and unfriendly. Whichever LHW hotel tester checks the standards here, this hotel certainly does not. Housekeeping on the other hand was extremely good, room service was excellent.
Bodde her 4 netter i mars 2024
Svar fra Sean M. Sibanda den 1. apr. 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

10/10 – Utmerket

Allison og West Islip

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Spacious room.
Bodde her 1 natt i mars 2024
Svar fra Sean M. Sibanda den 30. mars 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

10/10 – Utmerket

Keyana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Sean M. Sibanda den 31. mars 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Utmerket

Claudia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Das Hotel lag perfekt für unsere Trip mit Neffe um viel zu Fuss erkunden zu können. Service top, Frühstück ok bis sehr gut. Würde ich wieder buchen
Bodde her 4 netter i mars 2024
Svar fra Errin den 29. mars 2024
Thank you for staying with us. We appreciate your feedback

10/10 – Utmerket

Steven og Snohomish

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location. Beautiful hotel. Immaculate service and surroundings
Bodde her 5 netter i mars 2024
Svar fra Sean M. Sibanda den 25. mars 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

6/10 – Grei

Amir

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Shower was clogged. The "city view" was strobing lights flashing into the room where it was difficult to sleep and no blackout curtains that worked properly. No coffee machine in the room. Room was spacious. Good toiletry products from Diptyque. Breakfast was good but a bit ovepriced ($45 per person).
Bodde her 3 netter i mars 2024
Svar fra Sean M. Sibanda den 25. mars 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

10/10 – Utmerket

Olivia og Indianapolis

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful staff. Great room.
Bodde her 3 netter i mars 2024
Svar fra Sean M. Sibanda den 24. mars 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Utmerket

Dave

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was fantastic. Location excellent. Staff and service excellent.
Bodde her 3 netter i februar 2024
Svar fra Sean M. Sibanda den 23. mars 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

8/10 – Bra

Tara

Bodde her 2 netter i februar 2024
Svar fra Sean M. Sibanda den 8. apr. 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Utmerket

brian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 3 netter i mars 2024
Svar fra Sean M. Sibanda den 17. mars 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

6/10 – Grei

Mary

Bodde her 1 natt i mars 2024
Svar fra Sean M. Sibanda den 6. apr. 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

10/10 – Utmerket

Caroline og Greenville

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was great!
Bodde her 1 natt i mars 2024
Svar fra Sean M. Sibanda den 16. mars 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

10/10 – Utmerket

Catherine

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
To me, this is the ideal place to stay in NYC.
Bodde her 1 natt i mars 2024
Svar fra Sean M. Sibanda den 16. mars 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

6/10 – Grei

Arti

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Room given to us had a construction view, there was no kettle in tge room
Bodde her 1 natt i mars 2024
Svar fra Sean M. Sibanda den 11. mars 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

10/10 – Utmerket

Paola

Reiste med familie
Second time at knickerbocker! Love it !
Bodde her 2 netter i mars 2024
Svar fra Sean M. Sibanda den 4. mars 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Utmerket

Katelynn

Likte: Fasiliteter
Great hotel. Great staff ! Juan at the cloud bar was fabulous! Best bartender ever!
Bodde her 3 netter i mars 2024
Svar fra Sean M. Sibanda den 4. mars 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

10/10 – Utmerket

Amanda Jane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Gorgeous property, very clean and pleasant staff . The only little problem was the prices on the roof top bar but its in the middle of Times Square
Bodde her 6 netter i februar 2024
Svar fra Sean M. Sibanda den 5. mars 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Utmerket

Matthew

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property. Every single person I interacted with was so helpful. Right next to Times Square and the subway. Walking distance to so much great food and shopping. Couldn't be happier.
Bodde her 1 natt i mars 2024
Svar fra Sean M. Sibanda den 4. mars 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

8/10 – Bra

Gia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We came here for my boyfriend's birthday and it was great! Our room was clean when we arrived
Bodde her 1 natt i mars 2024
Svar fra Sean M. Sibanda den 5. mars 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

10/10 – Utmerket

Meridith

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Sean M. Sibanda den 4. mars 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

10/10 – Utmerket

Lyle

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location with attentive staff.
Bodde her 3 netter i desember 2023
Svar fra Sean M. Sibanda den 2. mars 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

10/10 – Utmerket

Kaitlyn

Bodde her 3 netter i februar 2024
Svar fra Sean M. Sibanda den 31. mars 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

6/10 – Grei

Nancy

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Have stayed at hotel many times in the past. Service used to be great. We had several interactions with staff at front desk and found them non responsive to issues with our room and bordering on dismissive. Concierge and Room service staff were however fantastic
Bodde her 6 netter i februar 2024
Svar fra Sean M. Sibanda den 26. feb. 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

10/10 – Utmerket

James

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed my birthday stay here. Staff was friendly and room was spacious and clean. Will definitely be staying again.
Bodde her 1 natt i februar 2024
Svar fra Sean M. Sibanda den 25. feb. 2024
We are extremely happy that you were satisfied with your stay. Please consider us again in your future Travel Plans to NYC!

10/10 – Utmerket

Susan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Sean M. Sibanda den 20. mars 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

10/10 – Utmerket

Julie og Costa Mesa

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Sean M. Sibanda den 20. mars 2024
We are extremely happy that you were satisfied with your stay. Please consider us again in your future Travel Plans to NYC!

2/10 – Forferdelig

Brian

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No hot water for 2 days. Supposedly compensated then charged in full 3 days later along with undisclosed fees. Food was horrible and way overpriced even for NYC.
Bodde her 1 natt i februar 2024
Svar fra Sean M. Sibanda den 24. feb. 2024
Thank you for the feedback! Please accept our sincerest apologies for the inconveniences you have experienced during your stay. Please rest assured that your concerns will be shared with the appropriate departments and our Front Office management team will be reaching out to you shortly.

2/10 – Forferdelig

Brian

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overpriced and hidden fees. No hot water for 2 days that we were compensated for at the time only to be charged 3 days later with no receipt as promised.
Bodde her 1 natt i februar 2024
Svar fra Sean M. Sibanda den 24. feb. 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

10/10 – Utmerket

Tony

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
wonderful hotel with balcony rooftop bar.
Svar fra Sean M. Sibanda den 24. feb. 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

2/10 – Forferdelig

min

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
no hot water
Bodde her 1 natt i februar 2024
Svar fra General Manager den 21. feb. 2024
Dear Min,Thank you for your review. We regret to learn of your disappointment with your experience. Rest assured that maintenance will be looking into the matter at hand to ensure everything functions as it should and that any necessary adjustments or repairs are made promptly. It was a pleasure having you here, and we hope you will give us another chance in the future to deliver a seamless visit worthy of a perfect rating.Warmest Regards,Scott CaseGeneral Manager

10/10 – Utmerket

Katherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i februar 2024
Svar fra General Manager den 21. feb. 2024
Dear Katherine,Thank you for your review and for giving us a perfect rating! It was truly a pleasure having you here, and we hope you return soon.Warmest Regards,Scott CaseGeneral Manager

6/10 – Grei

Anuruddha og Wallingford

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Everything was fine until there was no hot water, Wasn't able to shower, and nobody from fron desk would answer the phone. Found out from other patrons, but staff didn't seem to care the major inconvinece it cause on a extremely cold vinter day.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 21. feb. 2024
Dear Anuruddha,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with the hot water and for any difficulty getting this addressed. We recognize the inconvenience this caused, and we'll look into your comments further. Should you be in the area again, please come back to see us.Warmest Regards,Scott CaseGeneral Manager