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Anmeldelser av Royal Stay Hotel

2 out of 5
Royal Stay Hotel
3830 Crescent St, Long Island City, NY

Anmeldelser

5,2
Rangering på 10 − Utmerket. 100 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 181 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 200 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 186 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 333 av totalt 1000 anmeldelser." "

5,0/10

Renhold

5,6/10

Personale og service

4,4/10

Fasiliteter

5,0/10

Overnattingsstedets bygg og tilstand

4,2/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Lasma Frianty

When I arrived at the hotel, the hotel had been shut down. And a couple hours before I arrived, i got an email from expedia which said that my reservation had been cancelled, so i reaches out to expedia travel agent at the expedia apps. And I informed the agent regarding the email, and the agent said that my reservation still on going and they sent me recofirmation and they said that I will not have any problem and just go directly to the hotel. And I went as told to the hotel and arrived there. And the hotel is shut down for a refuge camp for the last two months. And I reached out to expedia by email and chatting, and couple replies and said they are still checking on the matters. And until now i havent got any answer.
Bodde her 7 netter i februar 2023
Svar fra Manager den 1. mars 2023
Hello Lasma Frianty,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests expectations. We hope you will give us a chance to redeem ourselves in the future.

2/10 – Forferdelig

Karla Janeth

Bodde her 6 netter i januar 2023
Svar fra Manager den 7. mars 2023
Hello Karla Janeth,Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 – Forferdelig

Aliaa

Svar fra Manager den 7. mars 2023
Hello Aliaa,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 – Grei

Mickey

Likte: Renhold og personale og service
Likte ikke: Fasiliteter
No continental breakfast, Three dollar 💵 sodas
Svar fra Manager den 24. des. 2022
Hello Mickey,We appreciate the comments, especially with regards to your opinion of our breakfast. We hope to someday have another opportunity to host your stay.

2/10 – Forferdelig

Evangelos

Bodde her 4 netter i desember 2022
Svar fra Manager den 24. des. 2022
Hello Evangelos,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 – Forferdelig

Didimo

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Yo llegue al hotel con la reservacion y el muchacho del hotel fue muy rudo diciendo que como yo hize la reserva con un third partie no habia habitacion para mi por favor necesito mi reembolso
Bodde her 1 natt i desember 2022
Svar fra Manager den 22. des. 2022
Hello Didimo, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

6/10 – Grei

Marien

Reiste med en gruppe
Likte ikke: Renhold
Bodde her 6 netter i desember 2022
Svar fra Manager den 22. des. 2022
Hello Marien,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 – Utmerket

Didimo

Bodde her 1 natt i desember 2022
Svar fra Manager den 23. des. 2022
Hello Didimo,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 – Forferdelig

Diana

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Sehr dreckig, alt, heruntergekommen. Fenster und Türen undicht, laut, kalt, miserabler Zustand des Hotels.
Svar fra Manager den 22. des. 2022
Hello Diana, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

2/10 – Forferdelig

Yu

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Noisy heat system. Candy and trash left on the ground. Yellow fluid on the toilet. Big dirty stain on the blanket, so as the curtain.
Svar fra Manager den 19. des. 2022
Hello Yu, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

10/10 – Utmerket

Didimo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2022
Svar fra Manager den 18. des. 2022
Hello Didimo,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 – Forferdelig

Ruben

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2022
Svar fra Manager den 16. des. 2022
Hello Ruben, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 – Forferdelig

David

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pesimo
Mal estado del establecimiento, sin personal, personal del front desk rudo, problemas serios con luz, se encendía cada 2 horas, no lograron resolver, subieron a arrancar la luz y la dejaron colgando, no resolvieron
Bodde her 7 netter i desember 2022
Svar fra Manager den 15. des. 2022
Hello David, I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 – Forferdelig

Jarrett

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Run-down Hotel
I prepaid for the room and when I checked-in the required a $60 cash deposit to get back in the morning. I was initially sent to a room and when I entered there were bags of trash on the floor but then realized someone was in the shower and that it was occupied. I was given another room with stains on the carpet and just generally run-down and unclean. I'm surprised Wyndham would put their name on a hotel of this quality.
Bodde her 1 natt i desember 2022
Svar fra Manager den 13. des. 2022
Hello Jarrett, Thank you for taking the time. Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
DO NOT BOOK
When you arrive you can tell it just looks dirty. We did not necessarily care to much about that since we said it may be nicer on the inside but we were wrong. They took a cash deposit of $60 from us and stated we would get it back at checkout. Checkout time came and we had a early flight and no one could be found so we waited until we couldn't anymore because we didn't want to miss our flight. I left the key upfront nd then they had the audacity to call me while at the airport asking if we were going to come back for it. I explained to him that we looked for him and could not wait any longer or find him. He offered no way to get to give us our money back. No one ever came and cleaned our room, there was tape over the fire alarms, heat unit was broken. Overall just horrible place to stay.
Bodde her 3 netter i desember 2022
Svar fra Manager den 13. des. 2022
Hello Guest, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.

6/10 – Grei

Namnei

Likte ikke: Renhold
Bodde her 2 netter i desember 2022
Svar fra Manager den 13. des. 2022
Hello Namnei,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 – Forferdelig

Luz

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2022
Svar fra Manager den 15. des. 2022
Hello Luz, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 – Dårlig

Nilton

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Insatisfeito/ ruim.
Ficamos decepcionados com o atendimento, equipe despreparada e que demonstram pouca empatia com os hóspedes. A limpeza dos quartos não acontece diariamente, dias sim e dias não, mesmo assim uma limpeza ruim. O Hotel não oferece café da manhã nem área para estacionamento de carros. Não vLe o custo e benefício, melhor pagar um valor à mais e se hospedar em Manhattan.
Bodde her 6 netter i desember 2022
Svar fra Manager den 13. des. 2022
Hello Nilton,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

2/10 – Forferdelig

Max

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pésimo
Estado muy malo, sucio, alfombras sucias, no hay mantenimiento, en la habitación se encendía la luz cada 2 horas durante toda la noche, nadie pudo resolver el problema, una persona, simplemente nos pidió desconectar la luz, después llegó él a arrancar y dejar la luz colgando, sin sensores contra incendios, todo bloqueado y desconectado, sucio
Bodde her 6 netter i desember 2022
Svar fra Manager den 12. des. 2022
Hello Max, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

8/10 – Bra

Liliana

Bodde her 4 netter i desember 2022
Svar fra Manager den 7. nov. 2023
Hello Liliana,Thank you for your feedback! We appreciate you taking the time to share your experience. If there's anything else we can assist you with, please feel free to contact our management directly. We're here to ensure your satisfaction.

4/10 – Dårlig

Charles

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Never again for this hotel.
The first room offered had a broken lock, and the room was filthy. The smell was heavily chemical laced. The attendant refused to provide anther room at first. When the manager joined us another room was provided. The overall attitude of the staff was combative. The overall "ambiance" was that of a Bowery SRO. In short, never again for this hotel.
Bodde her 1 natt i desember 2022
Svar fra Manager den 11. des. 2022
Hello Charles, I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

2/10 – Forferdelig

Cristian

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the receptionist was very very rude ( nasty rude), he keeps throwing the keys on me , room wasn't clean at my arrival. I wouldn't recommend this place
Bodde her 1 natt i desember 2022
Svar fra Manager den 11. des. 2022
Hello Cristian, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

2/10 – Forferdelig

Robert

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quitting Hotels.com because they’re useless
This was the worst experience I’ve ever had at both a hotel AND with Hotels.com. Dirty, smelly room that was falling apart(curtains were shredded up, carpet horrendously dirty, and unfinished construction in the bathroom-not to mention the dirty rag on the bathroom floor and unclean sinks and bathtub), shady hotel practices ($60 cash deposit with a $30 late checkout fee that magically dropped to $20 with NO OFFICIAL INVOICE/RECEIPT to be provided). And all that for almost $200 for the night!!! I can understand this sort of thing for a $75-$100/hotel room but for $200? Seriously, don’t think so. Hotels.com customer service was ridiculously unhelpful. I was more upset with hotels.com for their complete lack of competence (First lady to help CONFIRMED THE BEST CALL BACK NUMBER THEN WHEN WE HAD A SOUND ISSUE AFTER SHE TALKED TO OTHER DIVISIONS TO HELP SORT OUT MY SITUATION, SHE TOLD ME TO CALL THEM BACK! WTH? Second/third customer service rep kept citing hotels.com policy in that no refund is possible and that hotels.com could do nothing to help with my situation. Gold status is a joke. Completely useless. I told that rep I’m quitting hotels.com based on this experience.
Dirty rag discovered right before my first and last shower
Tub looked dirty and needed a thorough cleaning.
Hole in ceiling that never got patched up. Based on how dirty the place was, I’m assuming roaches could easily come in from here.
Box springs that don’t even match the bed. Wth? $190/night for this?!?!?
Bodde her 1 natt i desember 2022
Svar fra Manager den 11. des. 2022
Hello Robert, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Forferdelig

Jeffrey

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2022
Svar fra Manager den 11. des. 2022
Hello Jeffrey, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 – Bra

Luis

Reiste med familie
Likte: Renhold og fasiliteter
Situado muy cerca de Manhattan. Personal del hotel no muy agradable
Svar fra Manager den 9. des. 2022
Hello Luis,Thank you for taking the time to share your comments regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

2/10 – Forferdelig

Marcio

Reiste med familie
Likte ikke: Renhold, personale og service og romkomfort
Check in horrível
Recepcionista estava mal humorado e nao encontrava nossa reserva que ja estava paga, ficamos uns 30 min na entrada do hotel, até que após muuta insistência encontrou...
Bodde her 4 netter i desember 2022
Svar fra Manager den 8. nov. 2023
Hello Marcio,We apologize for any inconvenience you experienced with our receptionist. We strive to provide excellent customer service and will address this with our team. Thank you for bringing this to our attention.

8/10 – Bra

Glenn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent Budget Hotel
Wow....very nice property...all these negative reviews are hilarious...if these idiots didn't want a budget hotel..maybe they should stay in times square instead Now....let me tell you the truth about this hotel...nice folks when you ck in ....the room was very clean.... comfortable bed and nice bathroom and shower.... surrounding neighborhood looks fine and very close to Queensboro subway....perfect for a short stay in New York
Bodde her 3 netter i desember 2022
Svar fra Manager den 7. des. 2022
Hello Glenn,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our bed and your insights regarding our shower. I hope you will return to enjoy a memorable and exceptional experience.

6/10 – Grei

FNU

Reiste med en gruppe
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had to keep $60 deposit… Food was not available and staff was rude sometimes not all of them though
Svar fra Manager den 6. des. 2022
Hello FNU,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

10/10 – Utmerket

Gustavo

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2022
Svar fra Manager den 7. nov. 2023
Hello Gustavo,Thank you for taking the time to leave a positive review! We are delighted to hear that you enjoyed your stay at our hotel. We strive to provide exceptional service and make our guests feel comfortable. Your kind words mean a lot to us and we hope to welcome you back in the future.

4/10 – Dårlig

Asante

Forretningsreisende
Likte ikke: Renhold
Unacceptable bathroom cleanliness
The bullet proof glass surrounding the front desk was a bit discomforting. I was wondering are they protecting themselves from the guests? That alone was not a demerit however, as parts of NY can be rough. what really turned me off was the toilet. It had fecal material and urine left on the seat from a previous guest upon entering the room for the first time. I balled up a glob of toilet paper and cleaned it myself, as not to have to wait for them to send someone in order for me to use the bathroom in my own room. the carpet could use a stain removal attempt also.
Bodde her 1 natt i desember 2022
Svar fra Manager den 8. nov. 2023
Hello Asante,We appreciate your feedback regarding the bullet proof glass, as it is important for our staff's safety and for protecting our guests in certain areas. We apologize for the inconvenience you experienced with the cleanliness of the toilet and carpet in your room. Our housekeeping team strives to maintain high standards, and we will address this with them directly. Thank you for bringing it to our attention.

2/10 – Forferdelig

Michelle Lily

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gateway to Hell
This is the worst Hotel in the world! I have been to hundreds if not a thousand hotels in my years of business and leisure travel. My comment above is not an exaggeration. Never ever have I seen such s*thole. Beware: they will extort and blackmail you for money upon check-in. They ask for $60 dollars cash and if you don’t give them the cash, they won’t give your room key even if you have full paid for the room. They will ask you to go to the ATM, conveniently in the lobby to take cash, i cute fees and charges and will not give you receipt for your cash. It seems they are running a tax evasion scheme as if you do t check by 11am, they steal your cash. Also, you will get bedbugs. Guaranteed. In the winter, you might freeze to death. You are better off at the homeless shelter. It is this bad.
Bodde her 1 natt i desember 2022
Svar fra Manager den 5. des. 2022
Hello Michelle Lily,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

4/10 – Dårlig

Lizeth

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very dirty and not friendly.:(
Svar fra Manager den 1. des. 2022
Hello Lizeth, I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

10/10 – Utmerket

Jose

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good place good staff
Svar fra Manager den 30. nov. 2022
Hello Jose,Thank you for being a valued guest and for providing us the feedback regarding our staff. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 – Bra

YUDERKIS

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2022
Svar fra Manager den 27. nov. 2022
Hello YUDERKIS,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 – Forferdelig

Anwaar

Bodde her 2 netter i november 2022
Svar fra Manager den 28. nov. 2022
Hello Anwaar, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 – Forferdelig

Fabio

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not clean. Lot of cockroaches in the room
Svar fra Manager den 26. nov. 2022
Hello Fabio, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 – Forferdelig

Raphael

Bodde her 1 natt i november 2022
Svar fra Manager den 21. feb. 2023
Hello Raphael, Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 – Bra

ANLLY

Bodde her 1 natt i november 2022
Svar fra Manager den 19. feb. 2023
Hello ANLLY,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 – Forferdelig

Marijana

Bodde her 1 natt i november 2022
Svar fra Manager den 20. feb. 2023
Hello Marijana, It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 – Forferdelig

Diana

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Not good
Bodde her 1 natt i november 2022

2/10 – Forferdelig

Jozef

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
there was no hanger in the closet, so it was unusable.
Bodde her 1 natt i november 2022

2/10 – Forferdelig

Raymond

Bodde her 1 natt i november 2022

2/10 – Forferdelig

Muhammad Jamil

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Services level
No facilities available in the rooms except beds to take sleep. Small rooms. No hangers available in the Small cupboard. No glasses available in the room no complimentary water
Bodde her 1 natt i november 2022
Svar fra Manager den 21. nov. 2022
Hello Muhammad Jamil, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 – Dårlig

Pablo

GHOST IN 801
When I arrived the room door was open. The room phone was not functional. During the night wierd things happened in the room. Something strange ocurred twice while taking a shower. The lights turned off and noticed the door closed on its own completely. Also, the ventilation system which is manually turned on and off with a button. Would mysteriously turn on and off. Both times I had it off and I would walk away and hear it turn on again. The pillows would also move on their own. The furniture walk moved away from the walk.
Bodde her 1 natt i november 2022
Svar fra Manager den 18. nov. 2022
Hello Pablo,We appreciate your rating of our hotel and the feedback you have shared pertaining to our furniture and comments about our pillows. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

6/10 – Grei

Edward

Reiste med familie
Likte ikke: Renhold og personale og service
Bodde her 1 natt i november 2022
Svar fra Manager den 18. nov. 2022
Hello Edward,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

4/10 – Dårlig

Juan

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not that expensive, but definitely not worth it. Staff doesn’t care about you, the building is old and not in great conditions, and the room could be cleaner.
Bodde her 3 netter i november 2022
Svar fra Manager den 15. nov. 2022
Hello Juan, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

2/10 – Forferdelig

Alexis

Bodde her 1 natt i november 2022
Svar fra Manager den 12. feb. 2023
Hello Alexis,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 – Forferdelig

Jesper

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Horrible
Dirty. Very dirty! The bed was not clean, the bathroom was disgusting, dirty towels…. People smoke weed on the non smoking floors and the guy in the front desk didnt care at all, about anything. Not a good place, avoid!
Bodde her 4 netter i november 2022
Svar fra Manager den 13. nov. 2022
Hello Jesper,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

2/10 – Forferdelig

Oniel

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place is by far the dingiest and skeeviest place Iv ever stayed at. The room was smelly and dirty with suspicious stains all over the walls. The staff was also extremely rude and was demanding that I give them a $100 cash deposit for my 1 night stay. Iv never heard such a thing in my life. Please save your self the stress and don’t be fooled by this hotel’s low price. It is a honey trap and a total catfish with outdated pictures. Beware!!
Bodde her 4 netter i november 2022
Svar fra Manager den 13. nov. 2022
Hello Oniel,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

6/10 – Grei

Sandra

Svar fra Manager den 8. feb. 2023
Hello Sandra, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.