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Anmeldelser av Roger Smith Hotel

2.5 out of 5
Roger Smith Hotel
501 Lexington Ave, New York, NY

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 388 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 370 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 139 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 57 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 48 av totalt 1002 anmeldelser." "

8,2/10

Renhold

8,6/10

Personale og service

7,2/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Stian

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Hyggelige ansatte. Suiten var veldig slitt. Hull i møbler. Svært mye støy fra klimaanlegget. Rent og pent.
Bodde her 3 netter i juli 2019
Svar fra The Roger Smith Hotel den 22. juli 2019
Thank you so much for providing your feedback. I am glad you found our staff friendly. I appreciate your comments regarding your room and we will take them into consideration.

8/10 – Bra

Vidar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotell som har alt du trenger
Perfekt område nært Central station og alt i midtown. Gode frokostplasser og mye bra nattmat i nærheten. Hotellet har en kul roof top bar på varme dager. Bonus: Lett å komme seg til JFK med subway.
Bodde her 4 netter i mai 2018

8/10 – Bra

Joakim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell med store rom sentralt i Midtown
Dette hotellet ligger sentralt til på Manhattan i nærheten av Times Square. Det er bra. Gangavstand til det meste i Midtown. Selve hotellet er gammelt, men det er fint og rent. Noe slitt. Store og fine rom er absolutt et stort pluss da de fleste hotell på Manhattan har små rom. Ikke frokost på hotellet, men mange muligheter rett utenfor døra. Hyggelig resepsjonspersonale. Et fint hotell med store rom, gode senger til en god pris med tanke på belliggenheten.

6/10 – Grei

Chiara

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
L'hotel è vecchio e mal tenuto , nella nostra camera si sono anche rotte le tubature ....la pulizia è scadente ma probabilmnete l'usura di mobili e moquette non aiuta! , Il personale è stato gentile e disponibile e anche se la pulizia non è impeccabile anche altrove ( abbiamo cambiato 4 hotel in 4 zone diverse di Manhattan) per me il prezzo è decisamente eccessivo per quello che offre la struttura , inoltre la hall era chiusa ( sicuramente per via delle disposizioni anticovid ) diversamente da tutti gli altri hotel
Bodde her 4 netter i desember 2021

10/10 – Utmerket

Angela

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The Great Roger Smith Hotel ♥️
I would definitely stay there again and I will recommend others to this hotel. The staff there were amazing and they kept it clean.
Bodde her 4 netter i desember 2021

8/10 – Bra

Florencia

Reiste med familie
Likte: Renhold og personale og service
Nice location, our room was clean enough space for 4 of us. Just the heating was little high
Bodde her 6 netter i desember 2021

8/10 – Bra

Vicki

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Great Location and Comfortable
This hotel was in a perfect location for us. A few blocks from Grand Central Station, a Walgreens right across the street, a Starbucks two doors down and a couple of good restaurants just down the street. This has been a hotel since 1929 so it is old, but for the price, it is well worth it. The rooms are old and dated, but mine was clean and the beds were comfortable. 15 minute walk to Rockefeller Center and a 20 minute walk to time square. The room had a microwave and refrigerator, but they did not have ice or ice buckets I did not hear any noise from the other rooms. The staff was extremely friendly and I would stay here with my family anytime.
Bodde her 3 netter i desember 2021

6/10 – Grei

Monique

Likte: Personale og service
Bodde her 1 natt i desember 2021

2/10 – Forferdelig

Morgan

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was absurdly false advertised. Don’t believe the pictures you see on here. We checked in and the hotel seemed just old and crusty but figured it would just have character. Nope. Walked into the room, crusty stains on the floor. Bathroom tiles coming off the walls, wallpaper peeling everywhere and mold on the walls. A rusty pipe was sticking out of the bathroom with the other half of it leaning up against the wall. Stains on the couches and sheets. Bugs on the floor because the window was left open.
Bodde her 1 natt i desember 2021

6/10 – Grei

Louise

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
First room bad; was able to change to a different one. Hotel is tired, wall paper peeling, insect, few outlets to charge phone, no guide for TV. No shower cap (glad I brought one) Bed and cover nice. Staff helpful.
Bodde her 1 natt i desember 2021

6/10 – Grei

Linda

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Great location, super friendly staff, low cost…..but the hotel is dated and needs a lot of work. Wallpaper tearing off wall, patched up carpeting, no valet parking as mentioned(you get small discount on nearby parking), no bar open, no washcloths on room, you don’t control heat so very hot in rooms
Bodde her 1 natt i desember 2021

8/10 – Bra

Jeanne Mercier og Palmetto Bay

Bodde her 5 netter i desember 2021

8/10 – Bra

Peter

Likte: Renhold og personale og service
A good sized, comfortable clean room. Well positioned for Seeing Manhattan. Subway a few metres away. Midtown walkable. Staff pleasant and friendly. Slightly faded.
Bodde her 6 netter i desember 2021

10/10 – Utmerket

ERIKSAN SARMIENTO

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Muy buena limpieza,excelente,no me gusto que no hubiese acceso a la terraza de la techo del edificio....
Bodde her 4 netter i desember 2021

8/10 – Bra

Tamarra og Aberdeen

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location is great… just 3-4 blocks from Grand Central station and about 7 blocks to Rockefeller center. The staff are extremely friendly and helpful!
Bodde her 1 natt i desember 2021

2/10 – Forferdelig

Deborah

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lo único que juega a favor de este hotel es la ubicación. Todo lo demás muy decepcionante por el precio que cuesta. Estado bastante decrépito, el aire acondicionado no funcionaba bien, el mando de la TV perdido, la ducha perdía agua... en fin, que no repetiría.
Bodde her 3 netter i desember 2021

8/10 – Bra

Elena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very different from big hotels. Was very accessible to subway and other points of interest. Staff was always very helpful and very friendly
Bodde her 5 netter i desember 2021

8/10 – Bra

Elizabeth

Likte: Renhold, personale og service og fasiliteter
Bodde her 1 natt i desember 2021

10/10 – Utmerket

Beth

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for a quick visit to NYC. Friendly, helpful staff. Clean and eas for walking/metro. Safe environment.
Bodde her 4 netter i desember 2021

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2021

2/10 – Forferdelig

Maria

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nothing
Bodde her 4 netter i november 2021

6/10 – Grei

Ginger

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
I liked the location of the hotel! I was looking forward to the roof top bar which was closed upon arrival. Bummer. The carpet and windows were filthy. Needed to wear shoes around in the room. Yuck.
Bodde her 3 netter i desember 2021

6/10 – Grei

John

Likte: Renhold og personale og service
Nice place, but its a little worn
Nice place, but its a little worn. There was a lip between the bathroom and the living area which was quite annoying. My grand daughter tripped on it and hurt her knee. I also tripped on the lip, but in a different room. Staff was friendly, but the place really shows a lot of wear and tear.
Bodde her 2 netter i desember 2021

10/10 – Utmerket

Tierney

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, friendly and helpful staff. Our suite was spacious, the beds were comfy, the hotel was quiet and cozy despite being in the center of everything. Loved the old-fashioned style and comfort of this hotel!
Bodde her 1 natt i desember 2021

10/10 – Utmerket

Penny

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i november 2021

10/10 – Utmerket

Jonathan Patrick Robson

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2021

8/10 – Bra

Fabiola

Bodde her 3 netter i november 2021

6/10 – Grei

Eric

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
It’s a serviceable hotel, but lacks amenities. Could use a facelift, heat was overbearing in our room so we had to run the AC when it was 40 degrees outside. Staff was very friendly. Easy access to Rockefeller, grand central, Broadway, amd Times Square. Positive is it’s just outside the main congestion so getting a Starbucks or Dunkin (both right there) super easy.
Bodde her 4 netter i november 2021

10/10 – Utmerket

Bryan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cool old hotel.could use a little of this or rhat a fresh up..but over all.good
Bodde her 4 netter i november 2021

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
All The Basics Were Good
Our room was quite large to accommodate the 2 beds we reserved for. All the basics were good: comfortable mattresses, noise free, excellent service from front desk and bellhop. Two little nitpicks: housekeeping forgot to leave wash cloths, and there was no clock in the room. We would definitely come back.
Bodde her 1 natt i november 2021

8/10 – Bra

Joseph Elmer og Wesley Chapel

Reiste med familie
Likte: Renhold og personale og service
A bit dated but good overall stay
Bodde her 4 netter i november 2021

8/10 – Bra

Bernard

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel staff was very friendly and helpful. The location was perfect for visiting museums and finding restaruants.
Bodde her 3 netter i november 2021

6/10 – Grei

Dave

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The Roger Smith hotel is in the best area in the City but the hotel needs a thorough face lift. The website shows beautiful rooms but they are not what you'll see once you're there. The property is very old and has a strong musty smell, the carpets needs to be changed. One of the 2 rooms we rented had no pictures on the wall but the hooks were still there. The wall paper is coming apart..there's so much more but the staff is awesome and the location is perfect. I would honestly stay here again if it gets a face lift, lol.
Bodde her 4 netter i november 2021

8/10 – Bra

Mai

Bodde her 2 netter i november 2021

4/10 – Dårlig

Sonia

Reiste med familie
Likte: Renhold og romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i november 2021

10/10 – Utmerket

JOHN D

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very accommodating, pleasant and personable
Bodde her 1 natt i november 2021

6/10 – Grei

Samantha

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2021

4/10 – Dårlig

Elizabeth

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not worth the price. Took three different staff members on three different days to find a fan for us. Phone in room never worked, remote control never worked, and worst of all staff did not care about any of it. Overall cost was much higher than reported on the Expedia site
Bodde her 4 netter i november 2021

4/10 – Dårlig

Tana

Reiste med en gruppe
Bodde her 1 natt i november 2021

6/10 – Grei

Ayla

Bodde her 2 netter i november 2021

8/10 – Bra

Alejandro Daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The beds
Bodde her 2 netter i november 2021

2/10 – Forferdelig

Edward

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stay away!!!!
Stay away from this hotel!!!!!!!! No hot water both days. Room was musty, walls were cracked and chipping. It was falling apart.
Bodde her 2 netter i november 2021

8/10 – Bra

Eliud

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quaint. Traditional styling was very comforting. It felt like we had a small apartment in the city.
Bodde her 2 netter i november 2021

4/10 – Dårlig

Donna

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
We had no hot water for two of the three days we were there.
Bodde her 3 netter i november 2021

8/10 – Bra

WILLIAM og Sedona

Likte: Renhold og overnattingsstedets bygg og tilstand
The Roger Smith Hotel is a wonderful, old world hotel. I worked in the area for many years and enjoyed the bar and the vibe of the property many times in those years. So, when visiting this time, I decided to stay. The character remains intact. The rooms are clean and eclectic. The check-in experience was wonderful as was easy check-out. And the number and variety of places to eat in the area remains strong...although I wish I had tried room service as the menu looked great and memories of great food I had there before is still fresh. There has been a lot of change going on in the area during the pandemic. It's nice to see the Roger Smith has weathered the challenging times and is doing some renovations. But I'd like to see more done. My one issue was that I went out at 11 PM on Friday night to get a late night bite to eat. But the main doors were locked and a sign on a door as you to call to be let in. No one was visible at the front desk. I had to debate whether to let in a family who were seated at the door waiting to be let in. I don't think ANY hotel in NYC, especially one in midtown on a busy Friday night (this was NYC Marathon weekend) should have the front desk unattended and the doors locked for ANY reason. Thankfully, this was my main disappointment.
Bodde her 2 netter i november 2021

2/10 – Forferdelig

Kais

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
No heat . Electric outlet not working . No Valet parking . Too bad
Bodde her 1 natt i november 2021

10/10 – Utmerket

Albert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is a classic hotel, comfortable and understated. We enjoyed the spaciousness and the friendly service.
Bodde her 4 netter i oktober 2021

2/10 – Forferdelig

Joanne

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2021

10/10 – Utmerket

Joseph

Bodde her 3 netter i november 2021

8/10 – Bra

Staceyann

Reiste med en gruppe
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel is older so do not expect modern decor. The shower curtain needed changing/scrubbing and there was no hot water for a shower in the morning.
Bodde her 1 natt i november 2021