Minikjøleskap, mikrobølgeovn og kaffetrakter/tekoker

Anmeldelser av Residence Inn by Marriott New York JFK Airport

3 out of 5

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 391 av totalt 513 anmeldelser." "
Rangering på 8 − Bra. 75 av totalt 513 anmeldelser." "
Rangering på 6 − Grei. 22 av totalt 513 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 513 anmeldelser." "
Rangering på 2 − Forferdelig. 12 av totalt 513 anmeldelser." "

9,6/10

Renhold

9,6/10

Personale og service

9,2/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Kathryn og Hidden Hills

Likte: Personale og service
It’s a place to spend the night if you’re stuck at JFK
Bodde her 1 natt i april 2024

10/10 – Utmerket

Safiya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Lonnie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Leona og Niagara on the Lake

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great for a hotel close to JFK.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Clarion

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely property. Great breakfast. Good bang for buck
Bodde her 2 netter i mai 2024

8/10 – Bra

Patrice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Rhea

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was very sweet and helpful. The place was quiet and clean. I’ll be staying again for sure!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Grace

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel is wonderful. Conveniently located and the rooms were clean and large. The free breakfast and shuttle service was fantastic. Staff were helpful and friendly. Loved it and would stay again!
Bodde her 1 natt i mai 2024

6/10 – Grei

Akiko

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
障害者用の広いお部屋にしてくれた事は、良かったのですが、シャワールームの所を、何か障害者が使う時と健常者が使う時に仕切りの所の工夫があよると良いと思った。 水が飛んで、べちょべちょになりやすかった。
Bodde her 1 natt i mai 2024
Svar fra Residence Inn JFK den 20. mai 2024
Dear Akiko,We are truly sorry to hear that your recent stay with us at the Residence Inn by Marriott JFK did not meet your expectations. We strive to provide excellent customer service to all our guests, and it is disappointing to hear that we fell short in your case. Please accept our sincerest apologies, and know that we are dedicated to making improvements based on your feedback. We hope for the opportunity to better serve you in the future.

10/10 – Utmerket

Amir og Rochester

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent property. The area needs a convenience store and a couple of halal restaurants and a park and it would be great! Staff is friendly and helpful. Breakfast was great and rooms were clean.
Bodde her 5 netter i mai 2024
Svar fra Residence Inn JFK den 21. mai 2024
Dear Amir,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

10/10 – Utmerket

Eva

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a very short layover. The room was great and appreciated shuttle in the morning. Breakfast was also very good.
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 19. mai 2024
Dear Eva,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing staff--from check in, valet parking, dinner at sister hotel 30 feet away, clean room, great breakfast, shuttle drivers, and check out. Just what we needed...THANK YOU!
Bodde her 1 natt i mai 2024
Svar fra Residence Inn JFK den 19. mai 2024
Dear Jennifer,Thank you so much for sharing your kind words and positive experience during your stay at the Residence Inn. It was truly a pleasure to have you as our guest. We take great pride in providing exceptional service and creating memorable experiences for our guests, and we are thrilled to hear that we could exceed your expectations.We look forward to welcoming you back on your next visit, and please do not hesitate to reach out if there is anything we can do to make your future stays even more enjoyable.

10/10 – Utmerket

fady

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and friendly staff
Bodde her 1 natt i mai 2024
Svar fra Residence Inn JFK den 19. mai 2024
Dear Fady,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

10/10 – Utmerket

Monica

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The air conditioning was cool and the mattress was comfortable!
Bodde her 1 natt i mai 2024
Svar fra Residence Inn JFK den 19. mai 2024
Dear Monica,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

10/10 – Utmerket

Nitin

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Residence Inn JFK den 19. mai 2024
Dear Nitin,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 – Utmerket

Wilson

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were friendly. Facility was updated and well kept. The A/C though was a little noisy when on.
Bodde her 1 natt i mai 2024
Svar fra Residence Inn JFK den 19. mai 2024
Dear Wilson,Thank you so much for sharing your kind words and positive experience during your stay at the Residence Inn. It was truly a pleasure to have you as our guest. We take great pride in providing exceptional service and creating memorable experiences for our guests, and we are thrilled to hear that we could exceed your expectations.We look forward to welcoming you back on your next visit, and please do not hesitate to reach out if there is anything we can do to make your future stays even more enjoyable.

10/10 – Utmerket

Rian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful Staff, very accommodating and amazing property. Perfect for families.
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 9. mai 2024
Dear Rian,Thank you for your incredibly kind words. It means so much to us to know that we not only met but exceeded your expectations during your stay at the Residence Inn. It was an absolute pleasure to host you, and we are thrilled that you had such an amazing experience.We truly hope to welcome you back soon for another wonderful stay. If there is anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Looking forward to your return

10/10 – Utmerket

Chavantay

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a great time at the residence inn. Mark and Kevin, two of the front desk agents were helpful and informative with how to get about Queens and in the city in general. They offered great spaces to experience NY, always smiling and great conversationalist. The transit of the hotel shuttle was timely and enjoyable and it is right outside of a bus station that can take you further into Jamaica, which made getting to terminals and subways easy for those that don't want to drive. Downsides were that there were 2 times we could've smelt paraphernalia in our room, maybe due to the HVAC systems, it doesn't last long but it's noticeable. Other downside was the neighbourhood itself was filled with litter and debris, making it a bit unsightly. It was cleaner by the time we left though, and we stayed for about 5 days.
Bodde her 5 netter i april 2024
Svar fra Residence Inn JFK den 9. mai 2024
Dear Chavantay,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Utmerket

Asha og brooklyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was clean and nice
Bodde her 1 natt i mars 2024
Svar fra Residence Inn JFK den 9. mai 2024
Dear Asha,Thank you for taking the time to share your feedback on your most recent stay with us. We appreciate your kind words and are delighted to hear that you enjoyed the outstanding service provided by our team. We strive to ensure that every guest has a memorable experience, and we are thrilled to know that we succeeded in making your stay a special one.We look forward to welcoming you back in the future and continuing to provide you with exceptional service.

10/10 – Utmerket

Onika

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Residence Inn JFK den 9. mai 2024
Dear Onika,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 – Utmerket

Orland

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
everything is close by to access
Bodde her 1 natt i mai 2024
Svar fra Residence Inn JFK den 19. mai 2024
Dear Orland,Thank you so much for sharing your kind words and positive experience during your stay at the Residence Inn. It was truly a pleasure to have you as our guest. We take great pride in providing exceptional service and creating memorable experiences for our guests, and we are thrilled to hear that we could exceed your expectations.We look forward to welcoming you back on your next visit, and please do not hesitate to reach out if there is anything we can do to make your future stays even more enjoyable.

10/10 – Utmerket

Claire

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Residence Inn JFK den 9. mai 2024
Dear Claire,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 – Utmerket

Dody

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff went out of their way to make sure we were promptly picked up at JFK and had all our needs met at the hotel. Warm and welcoming at front desk, bar area and restaurant.
Bodde her 1 natt i mai 2024
Svar fra Residence Inn JFK den 9. mai 2024
Dear Dody,Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience during your recent stay at Residence Inn. Our team works hard to ensure that every guest has a memorable and comfortable visit, and it means a lot to us that we were able to meet your expectations. We truly appreciate your feedback and hope to welcome you back again in the future.

10/10 – Utmerket

Suzy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good value. Good for at the Marriott across the street.
Bodde her 1 natt i mai 2024
Svar fra Residence Inn JFK den 19. mai 2024
Dear Suzy,Thank you for taking the time to share your recent positive experience at the Marriott Residence Inn. Your kind words are truly appreciated. We are delighted to hear that you enjoyed your stay with us. It's feedback like yours that motivates us to continue delivering exceptional service to all our guests. We look forward to hosting you again and ensuring that your next stay is equally memorable.

10/10 – Utmerket

Sharon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 19. mai 2024
Dear Sharon,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 – Utmerket

Maria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super nice and close to the airport. Clean and looks brand new.
Bodde her 1 natt i mai 2024
Svar fra Residence Inn JFK den 3. mai 2024
Dear Maria,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

10/10 – Utmerket

Sunil og Mumbai

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were very courteous and helpful from the front desk to the cafeteria. Also the beds were very comfortable and the room was new and functional for a one stay .
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 3. mai 2024
Dear Sunil,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

8/10 – Bra

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfectly acceptable for a one night layover at JFK.
Bodde her 1 natt i februar 2024
Svar fra Residence Inn JFK den 30. apr. 2024
Dear James,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Utmerket

James og Vancouver

Likte: Personale og service og overnattingsstedets bygg og tilstand
Easy location to JFK travel. Free shuttle, good breakfast, clean space and nice rooms with big bathrooms/showers. Nice staff too!
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 30. apr. 2024
Dear James,Thank you for taking the time to share your feedback on your most recent stay with us. We appreciate your kind words and are delighted to hear that you enjoyed the outstanding service provided by our team. We strive to ensure that every guest has a memorable experience, and we are thrilled to know that we succeeded in making your stay a special one.We look forward to welcoming you back in the future and continuing to provide you with exceptional service.

10/10 – Utmerket

Narvanie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and lovely environment
Bodde her 9 netter i april 2024
Svar fra Residence Inn JFK den 30. apr. 2024
Dear Narvanie,Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience during your recent stay at Residence Inn. Our team works hard to ensure that every guest has a memorable and comfortable visit, and it means a lot to us that we were able to meet your expectations. We truly appreciate your feedback and hope to welcome you back again in the future.

10/10 – Utmerket

Camille

Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 19. mai 2024
Dear Camille,Thank you for your incredibly kind words. It means so much to us to know that we not only met but exceeded your expectations during your stay at the Residence Inn. It was an absolute pleasure to host you, and we are thrilled that you had such an amazing experience.We truly hope to welcome you back soon for another wonderful stay. If there is anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Looking forward to your return.

8/10 – Bra

Lashun

Likte: Renhold og personale og service
Bodde her 3 netter i april 2024
Svar fra Residence Inn JFK den 30. apr. 2024
Dear Lashun,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

4/10 – Dårlig

Edward

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 28. apr. 2024
Dear Edward,We are truly sorry to hear that your recent stay with us at the Residence Inn by Marriott JFK did not meet your expectations. We strive to provide excellent customer service to all our guests, and it is disappointing to hear that we fell short in your case. Please accept our sincerest apologies, and know that we are dedicated to making improvements based on your feedback. We hope for the opportunity to better serve you in the future.

8/10 – Bra

Rutendo

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 28. apr. 2024
Dear Rutendo,Thank you so much for sharing your positive experience during your stay at the Residence Inn. It was truly a pleasure to have you as our guest. We take great pride in providing exceptional service and creating memorable experiences for our guests, and we are thrilled to hear that we could exceed your expectations.We look forward to welcoming you back on your next visit, and please do not hesitate to reach out if there is anything we can do to make your future stays even more enjoyable.

8/10 – Bra

Dion

Bodde her 1 natt i mars 2024
Svar fra Residence Inn JFK den 28. apr. 2024
Dear Dion,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Utmerket

Rebecca og Seattle

Likte: Overnattingsstedets bygg og tilstand
Shuttle to jfk very convenient
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 28. apr. 2024
Dear Rebecca,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

8/10 – Bra

Damien

Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 19. mai 2024
Dear Damien,Thank you for taking the time to share your recent positive experience at the Marriott Residence Inn. Your kind words are truly appreciated. We are delighted to hear that you enjoyed your stay with us. It's feedback like yours that motivates us to continue delivering exceptional service to all our guests. We look forward to hosting you again and ensuring that your next stay is equally memorable.

10/10 – Utmerket

Aishah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
SAFE AND BEAUTIFUL
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 22. apr. 2024
Dear Aishah,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very new construction, rooms in immaculate shape, quiet, no airport or traffic noise.
Bodde her 3 netter i april 2024
Svar fra Residence Inn JFK den 22. apr. 2024
Dear Michael,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

10/10 – Utmerket

Kyle

Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 19. mai 2024
Dear Kyle,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 – Utmerket

Hind

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great front desk agent!
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 19. apr. 2024
Dear Hind,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Utmerket

Cherry

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was not walkable to dining or after dark, easy to get to airport, easy to order in.
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 19. apr. 2024
Dear Cherry,Thank you for taking the time to share your feedback on your most recent stay with us. We appreciate your kind words and are delighted to hear that you enjoyed the outstanding service provided by our team. We strive to ensure that every guest has a memorable experience, and we are thrilled to know that we succeeded in making your stay a special one.We look forward to welcoming you back in the future and continuing to provide you with exceptional service.

10/10 – Utmerket

Ruth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was so accommodating and helpful. Everyone we met was happy and caring. An unexpected stay that was a stay to remember.
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 19. apr. 2024
Dear Ruth,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Utmerket

Marcio

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 12. apr. 2024
Dear Marcio,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

6/10 – Grei

Lindsey

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
We chose this hotel for its free airport shuttle, to get as much sleep as possible. This was a mistake. We had to make two phone calls and wait 50 minutes for the shuttle bus. Next, the room was prepared for two instead of three people, so the bedding for the sofabed was missing. Reception said they would send housekeeping. This only happened 1 hour later, after repeating the request. The hotel itself was clean and comfortable. Breakfast was OK. So, my opinion: the hotel is good, but if you arrive at JFK in the evening and want to sleep soon after arrival, consider other options.
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 11. apr. 2024
Dear Lindsey,We are truly sorry to hear that your recent stay with us at the Residence Inn by Marriott JFK did not meet your expectations. We strive to provide excellent customer service to all our guests, and it is disappointing to hear that we fell short in your case. Please accept our sincerest apologies, and know that we are dedicated to making improvements based on your feedback. We hope for the opportunity to better serve you in the future.

10/10 – Utmerket

Peter

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Full kitchen, excellent staff. Hotel cares about the customer and wants you to feel comfortable
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 12. apr. 2024
Dear Peter,Thank you for taking the time to share your feedback on your most recent stay with us. We appreciate your kind words and are delighted to hear that you enjoyed the outstanding service provided by our team. We strive to ensure that every guest has a memorable experience, and we are thrilled to know that we succeeded in making your stay a special one.We look forward to welcoming you back in the future and continuing to provide you with exceptional service.

10/10 – Utmerket

Norah

It was perfect. I would have liked room service as I was tired from traveling.
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 10. apr. 2024
Dear Norah,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Utmerket

Maria

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent customer service at front desk.
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 10. apr. 2024
Dear Maria,We are truly grateful for your kind words and for sharing your satisfaction with your recent stay at our hotel. Your feedback means the world to us, as your satisfaction is our number one priority. We are overjoyed that we succeeded in providing you with a delightful experience.We look forward to the opportunity to host you again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out to us.

10/10 – Utmerket

Noemi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
They were very accommodating with all the weather-related delays
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 10. apr. 2024
Dear Noemi,Thank you for taking the time to share your feedback on your most recent stay with us. We appreciate your kind words and are delighted to hear that you enjoyed the outstanding service provided by our team. We strive to ensure that every guest has a memorable experience, and we are thrilled to know that we succeeded in making your stay a special one.We look forward to welcoming you back in the future and continuing to provide you with exceptional service.

10/10 – Utmerket

gaston

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The only available stores/food are on Rockaway Blvd and don’t feel too safe there
Bodde her 1 natt i april 2024
Svar fra Residence Inn JFK den 10. apr. 2024
Dear Gaston,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.